Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services.

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

Job Description :

1. Organize and delegate specific tasks and responsibilities to cleaners and team leaders for hotel room cleaning activities. Make sure that all cleaners follow the established cleaning procedures and standards.
2. Experience in operating equipment used for cleaning hotel rooms and providing training to cleaners as needed.
3. Oversee and track the use of cleaning supplies to prevent or reduce waste and misuse.
4. Provide daily updates to the operations manager regarding the job site and serve as the primary point of contact for addressing any complaints or feedback from hotel guests.
5. Inspect hotel rooms after cleaning to ensure they meet the hotel's cleanliness standards.

Job Requirements :

1. A minimum of 3 years of relevant experience in the hotel room cleaning industry.
2. A positive work attitude and strong work ethic are essential, along with physical fitness to handle tasks such as working at heights and lifting up to 20 kg.
3. Willingness to work on weekends and public holidays, with the ability to alternate between morning and afternoon shifts each week, and to work overtime as needed.
4. Proficient in basic office software and willing to handle paperwork tasks.
5. Requires long hours of standing and the ability to work in a fast-paced environment.
6. Able to communicate in English and Mandarin for effective daily communication with team members.

**We regret to inform that only shortlisted candidates with relevant experience will be contacted**

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are seeking a motivated business analyst intern who is ready to apply knowledge of business practices and processes in a fast-paced, real-world environment. The intern will assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency. This will be a valuable experience for any student pursuing a career in business administration.You’ll work in teams of typically 3-5 members, playing an active role in all aspects of the client project engagement and project management.

Key Responsibilities

• Analyze business goals, objectives, and needs
• Help plan and design business processes and make recommendations for improvement
• Perform research and analysis in support of operations
• Assist in resolving business issues using systems and data
• Assist and support in project delivery
• Estimate costs and benefits of multiple actions and/or solutions and provide recommendations
• Help launch new initiatives
• May perform additional projects upon request

Requirements

• Business Administration or related major
• Experience with Microsoft Office
• Excellent critical thinking and problem-solving skills
• Good written and verbal communication skills
• Detail oriented, great communicator and meticulous planner
• Available to commit to a 6 months full time internship program

Benefits

• Paid internship
• Be a part of the growth team of the Singapore business
• Access to a deep bench of professional experts to work together
• Multicultural co-working space environment
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

BASIC FUNCTION

Responsible for the daily purchasing duties in Oracle and Simphony Point of Sale and assist on ad-hoc sourcing of quotations. Coordinates paperwork relating to the procurement process.

DUTIES & RESPONSIBILITIES

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities, including adhoc duties assigned by management:

• Daily processing of Purchase Requisition to Purchase Orders in Oracle and Simphony.
• To assist Food & Beverage department to build materials and recipe cost in procurement systems.
• Handle daily market list ordering. Receives PR list from the end user via system daily and arranges for delivery of those items daily.
• Manage the suppliers’ database by updating the details and bank information.
• Sourcing of vendors/products and negotiate best deals for company to obtain cost savings and other purchase terms at the optimal level without sacrificing quality.
• Conduct Request for Quotations/Tenders in accordance with the Company Procurement Policy and prepare recommendation proposal.
• Conduct market surveys of all items to be purchased for the purpose of cost savings.
• Follow up on open purchase orders with the relevant Head of Departments.

SKILLS

• Experience in Oracle or SAP would be a plus
• Proficient in use of MS Office Applications
• Possess good communication and interpersonal skills
• Resourceful, self-driven, proactive and independent worker
• Able to work well under stress in a fast-paced environment.
• Meticulous with positive attitude.

Responsibilities:

• Taking charge of vendor management
• Troubleshooting and providing solutions for issues relating office facilities and meeting rooms and equipment, including but not limited to, av equipment, light fixtures, furniture and other assets
• Coming up with a preventive maintenance program for office & meeting rooms amenities and equipment
• Managing and supervising improvement / fit-out projects in relation to atp and interlocal
• Keeping stock and administering loan and return paperwork.
• Ensuring minimal breakdown of equipment such as av equipment at meeting rooms and at the solution center
• Sourcing and coordinating with contractors on new installations, maintenance, and repairs of facilities within the relevant timeline(s)
• Carrying out daily / periodic checks on facilities and to compile periodic reports for submission.
• Submitting and reporting monthly / periodic / assigned task and/or follow-up.
• Handling any other tasks assigned by client representative(s) from time to time
• Providing quarterly proposal on improvement to facilities/processes
• Providing monthly follow up and update on conditions of the atp and interlocal.
• Providing monthly update of facilities related functions & proposal for improvement.
• Providing support on products & video production equipment relating to events preparation

As part of the pioneer team for the new hospital and a member of the dynamic multi-disciplinary Cluster/Site Finance team, you will have the opportunity to help shape the future of sustainable healthcare for our community by being involved in:

• Formulating finance-related Process, Policies and Procedures and Standard Operating Procedures to enhance efficiency, effectiveness, and compliance.
• Establishing and driving the Financial planning and Budgeting to achieve organizational goals and priorities.
• Participating in the regular planning and meeting and activities including design workshops, IT systems implementation and user acceptance testing (“UAT”) partnering relevant internal and external stakeholders
• Monitoring actual performance against targets, identifying variances, and implementing corrective actions as needed.
• Analytics and scenario modelling for insights and trends to drive key decision
• Communication liaison among the various stakeholders, key management, and external stakeholders to facilitate necessary discussions to allow for the successful set-up of the Hospital
• Funding request for the set-up of the Hospital
• Funding utilization tracking and monitoring to ensure utilization and compliance
• Besides on-the-job training, successful candidates will be sent for relevant courses and nesting within established operations to gain hands on process experience.

Requirements

• Possess a good Degree in Business, Accountancy, Economics or equivalent.
• At least 3 years of relevant working experience.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities:

• Designing hairstyles and performing a wide range of beauty hair services
• Provide consultations and advice to customers
• Demonstrate and sell hair care products and cosmetics
• Constant upgrade of relevant knowledge through working with peers
• To keep up with the latest beauty trends
• Always keep up with latest beauty trends

Qualifications & Requirements:

• Relevant experience in this industry
• Knowledge of hair type & beauty
• Possess communication & interpersonal skills
• Able to work under pressure
• Can withstand long periods of standing
• Willing to learn

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented