Project Manager

Our client is a bank.

Job Description:

• Coordinate with various stakeholders

• Manage project timelines, budgets and ensure the delivery of high-quality technology solutions with business objectives

• Monitor and track projects

• Identify issues and improvement to existing business processes

• Discussion with business and process owner to document possible changes

• Participate and prepare business requirements

• Review UAT Test Plan

• Manage system projects

• Monitor and track monthly IT chargeback

Job Requirements:

• Diploma or Degree in any relevant discipline

• 4 to 6 years of project management experience in the Payments industry

• Salary ranges between S$6,000 to S$8,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

• To build and execute effective hiring strategies and create brand awareness of the organisation.
• To work closely with HODs in areas such as workforce planning, recruitment, employee retention, performance management and discipline inquiry etc.
• To drive and implement transformation and improvement projects.

For interested candidates, please send your updated resume:

Job Description

At Collins Aerospace, it’s our people who make the difference and are the backbone of our technologies. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Collins Aerospace as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. Join Collins Aerospace and help shape our future while creating yours. Collins Aerospace is the global industry leader depended on by airlines around the world to deliver flexible, highly reliable, cost-effective solutions, to evolve and adapt technology that optimizes and expands customer capabilities.

Job Responsibilities:

• Participate in the conceptual planning of an airport project and oversee its organization, scheduling, budgeting, and implementation, to meet the set targets of safety, time, quality, costs and budgets.
• Provide day-to-day coordination, control and supervision of the works being undertaken by all personnel involved in the project.
• Representing assigned products / services in Asia, and performance to the Airport business unit, providing leadership and support to account & business development teams, and via direct customer involvement
• Communicate product / service information to the sales team and customers. Assure that supporting training and product launch plans are in place
• Launch and implement customers’ new requirements ensuring jobs are completed on schedule. Ensure prompt and proactive technical support is readily available to customers to solve any technical issues / complaints
• Identify critical issues that impede success and implement plans to fix them
• Capture and understand customer requirements and plans, inform business unit of service gaps and/or growth opportunities
• Communicating and/or liaising with a range of people including the clients, consultants, subcontractors, suppliers, the publics and the workforce.
• Other duties as assigned by Management.
• Monitor and communicate market and competitor trends (service features, service and sales strategies, pricing levels and business direction)
• Project contract, Finance and claim management

Job Requirements:

• At least 12 or more years of project management In Aviation Industry delivering Airport Passenger Processing System, Self Service Kiosk system, FIDS, AODB & Self Bag Drop implementation projects
• At least 5 or more years of staff supervisory function
• Ability to track and report technical, schedule, and fiscal project performance
• Ability to develop project and operational plans in MS Project and Primavera
• Possess strong business acumen and leadership capability within a functional area
• Possess effective communication and presentation skills in English and other Language
• Build and maintain relationships across different levels of stakeholders
• Requires a good degree in an Engineering IT discipline or equivalent
• PMP and CCNA certified

• Assist to manage financial analysis, budgeting and forecasting activities.
• Collaborate on annual business planning and growth strategies
• Analyze trends to reduce financial risks associated with making investment or spending decisions.
• Prepare management reports to facilitate decision making for business partners and other stakeholders
• Analyze and explain variances between actual and budgeted figures.
• Provide administrative support to the Singapore sales team, including customer claims and vendor invoices processing
• Monitor Account Receivables status and prepare AR ageing report
• Check and verify accuracy of collection and payment from customers
• Fostering a culture of collaboration, accountability, and continuous improvement and implement best practices and innovative tools to improve data analysis and reporting capabilities.
• Other ad-hoc responsibilites and tasks assigned

Requirements:

• Diploma/Degree in relevant disciplines such as Accountancy, Business
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

Mon-Fri, Office Hours

Job Description:

The Case Management Officer works with clinical departments to develop and implement clinical pathways and case management programmes and activities. These include assessing, planning, coordinating, monitoring and evaluating of clinical pathways and case management services.

Responsibilities:

• You will be responsible for the following:
• Screen all new admissions daily to identify cases for case management / receive referral from the ward.
• Assess and Identify patients' medical, psychological, social, environmental, vocational and financial needs.
• Synthesize assessment information to prioritize care needs and develop care plans.
• Formulate plans of patient care in collaboration with clinicians, other health care members, and patient/family.
• Implement, monitor and evaluate the patient’s response to treatment/care plan and revising it as needed.
• Integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
• Ensure patients' diagnostic tests, treatments, and consultations take place promptly and in proper sequence.
• Provide patient education, if required.
• Initiate, implement and coordinate the discharge planning process for patients timely and appropriately.
• Act as the point of contact and a liaison between the patient, family and the hospital.
• Identify system, practice, patient, and community issues and implement appropriate remedial actions to address deficiencies found.
• Provide education, information, resources and support related to case management functions.
• Establish a framework for data collection and analysis on care delivery process for variance management.
• Advocate for patients if required.
• Conduct training & education on case management for doctors, nurses and paramedical professionals.
• Provide support to QA and clinical services committees in functions such as organizing meetings, preparing relevant reports for meetings, recording minutes and ensuring that follow-up actions are taken after meetings.
• Conduct clinical audits for various clinical work processes, case notes audit / review, audits to look into problem cases / areas and ad-hoc audits as chosen by the various QA related committees.
• Conduct ad hoc audits/ surveys initiated by QA and clinical service committees.
• Actively involved in departmental Incidence Report activities.
• Provide support in ESS-related activities in preparation for self-assessment.
• Identify areas for improvement and work on ways to improve work processes in the relevant areas.
• Help with data collection, e.g. Return to OT, Day Surgery turn inpatient.

Job Requirements:

• Degree in Nursing or equivalent.
• Relevant experience with minimum 4 years of experience in acute care hospital preferred.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Roles and Responsibilities

• Manage project documentation, knowledge, and data capture for reporting
• Respond to inquiries and provide assistance to students, staff, faculty and stakeholders as needed.
• Provide day-to-day office support including scheduling meetings, coordinating activities and other duties as assigned.
• On a per need basis, assist in the procurement processes including raising purchase requests for products and services, liaising with suppliers and maintaining accurate records
• Ad hoc admin duties

Requirements:

• Minimum Diploma / Degree with some internship/admin experiences
• Team player
• Meticulous and detailed
• Proficient with Excel is ideal

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Get to know our team:

• Established in 2018, GrabAds has evolved into an integrated advertising solutions provider that provides advertisers with multiple channels, such as in-app advertising, branding, and product sampling via the Grab ecosystem, for building awareness, engaging audiences, and triggering action across the Grab platform. Through its advertising and technology capabilities, GrabAds aims to help people discover, engage, and connect with the best businesses in Southeast Asia.

Get to know the Role:

• As the Regional Head of Enterprise Sales, you will lead a dynamic team of over 101 sales (18 direct and 83 dotted lines) and operations teams across Grab's key markets, including Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam. We seek a Seasoned Sales Leader with a proven ability to drive results across multiple business units within Grab. This role spans 3 different units so we are looking for a dynamic leader who can identify go-to-market opportunities and drive scale across various opportunities.

In this role, you will:

• Set sales targets in collaboration with the Commercial In-Market Leadership and drive monetization across three commercial units at Grab (GrabAds, Grab For Business, and Regional Merchants).
• Define strategic approaches for the team and direct key initiatives for key partners across the region. Create value for in-market execution by driving best practices, workshops, and insights/measurement.
• Direct training and development initiatives for all commercial enterprise activity across three lines of business for Grab.
• Oversee all GrabAds go-to-market activities for leading merchants, brands, and agencies. Define market narrative and scalable commercial opportunities across business lines.
• Provide direct input into our GrabAds and GrabForBusiness (GfB) Products and work closely with the product and B2B marketing team to continuously enhance our offerings. Represent the voice of the market and drive product adoption.
• Oversee commercial and revenue responsibilities for GrabForBusiness, Grab’s B2B service focused on ride-hailing, food, and deliveries.

As a senior leader, you will work cross-functionally with other Business Owners across Deliveries, Mobility, Payments, Marketing, and Business Development teams to create compelling solutions and identify new client opportunities. You will be a pivotal figure in SEA’s advertising and B2B industry.

The Day-to-Day Activities:

• Collaborate with Commercial Heads and GrabAds Heads in each country and directly manage Regional GrabAds and GfB Leads based in Singapore.
• Scale and grow the sales team to ensure sustainable growth and impact across SE Asia.
• Build and maintain high-impact-media buying relationships with agencies and brands.
•  Lead regional pitches, RFPs, and joint-business plans (JBPs) with key Enterprise partners.
• Manage the sales pipeline, forecasting, and key sales reports with business KPIs.
•  Mentor and develop sales talent.
•  Oversee measurement and insight initiatives to demonstrate the ROI and advocacy of our ad products.
•  Drive the adoption and penetration of GrabForBusiness across the region.

NEA is the lead agency for planning for after-death facilities and services in Singapore. The Senior Assistant Director will play a crucial role in shaping and implementing strategic initiatives related to planning, development, and policy formulation related to the after-death facilities and services in the management of bodies. This role requires a deep understanding of urban planning, economic development, and policy analysis to influence decision-making processes effectively. You will collaborate with various stakeholders, including government agencies, religion groups, relevant associations, communities, and internal divisions, to develop comprehensive plans and policies that align with organizational goals and regulatory requirements.

You will be responsible for the following:

1. Policy Formulation and Analysis

• Analyse and recommend policy frameworks and strategies to support divisional objectives.
• Evaluate existing policies and propose revisions or new policies as needed.
• Stay updated on legislative changes and industry trends to ensure policies remain current and compliant.

2. Strategic Planning

• Develop long-term and short-term strategic plans to guide organisational growth and development.
• Coordinate with cross-functional teams to integrate strategic initiatives into operational plans.
• Monitor and evaluate the implementation of strategic plans, adjusting as necessary to achieve goals.

3. Project Management

• Oversee planning and development projects from inception to completion, ensuring timelines and budgets are adhered to.
• Oversee architects, engineers, contractors, and other professionals to achieve project objectives.

4. Data Analysis and Reporting

• Analyse data related to demographics, land use, economic trends, and environmental factors to inform planning decisions.
• Sense-making of reports and clear presentations for senior management, board members, and external stakeholders.

Requirements:

• Proven experience in policy analysis, strategic planning, and project management within a governmental agency, non-profit organization, or private sector with at least 8 years’ experience.
• Strong analytical skills with the ability to interpret complex data and make informed recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Strategic thinker with a passion for urban development and public policy
• Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Commitment to ethical standards and integrity in decision-making.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Senior-Assistant-Director--Planning---Capability-Development-Department-_JR-10000031622-1

Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

• With a total of 8-10 years of experience; min 2 years in Business Partnering
• Individual contributor role covers APAC
• Experience in US GAAP, SOX and work with global stakeholders is a must
• A mixture of Big 4 background and commercial environment added advantage
• Salary: $10,000 - 11,000

Overview

Seek a strategic business partner and finance expert to build an effective control environment and foster a quality-based culture. The goal is to deliver accurate, timely, and compliant regulatory, tax, financial, and management reports and analysis for Asia Pacific countries.

Key Responsibilities:

• Month-End Close Management: Lead and manage the month-end close process, reviewing full legal entity transactions, including accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis for Asia Pacific countries.
• Financial Reporting: Ensure the timely preparation of reporting packages and financial statements in accordance with US GAAP and Local GAAP.
• Tax and Regulatory Compliance: Oversee country tax and regulatory compliance, ensuring adherence to regulations across multiple jurisdictions in APJ.
• Audit and Compliance: Manage internal audits, SOX compliance, and risk mitigation, as well as external audits and treasury functions.
• Business Support: Provide support to Go-to-Market, operational, and functional department heads to identify cost drivers and achieve P&L targets.
• Financial Analysis: Conduct flux analysis on actuals vs. budgets and provide financial insights for business decisions.
• Financial Dashboards: Initiate and lead the development of financial dashboards for business stakeholders.
• Revenue Accounting: Oversee revenue accounting, billing, and revenue operations.
• Outsource Management: Lead and manage outsourced service providers on accounting, tax, and regulatory compliance.
• Policy Guidance: Provide guidance to business stakeholders on policies and procedures.
• Stakeholder Collaboration: Work closely with senior management, finance teams, and business stakeholders in Asia Pacific and globally.
• Process Improvement: Lead and implement improvements to streamline, standardize, scale, and automate processes, procedures, and controls.
• Team Mentorship: Act as a subject matter expert to mentor and nurture a growing team of accountants.

Qualifications:

• Degree in Accounting or equivalent; CPA, CIMA, CA, or ACCA certification added advantage.
• 10-15 years of experience, with at least 4 years in a Big 4 audit firm and at least 5 years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and ability to explain accounting treatment.
• Proficiency in US GAAP and Local GAAP, with experience in preparing financial statements.
• Knowledge of tax compliance and familiarity with local tax laws and statutory requirements in Asia Pacific countries.
• Strong business acumen and FP&A business support experience, with the ability to translate financial numbers into business insights.
• Excellent interpersonal skills, with the ability to work effectively in a team-oriented environment across different countries and cultures.
• Ability to manage multiple and shifting priorities in a dynamic environment.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

What the role is

The Pollution Control 1 Division (PCD1) is responsible for the control of air and water pollution, hazardous substances and toxic industrial waste. The Chemical Control and Management Department (CCMD) of PCD1 oversees the management of hazardous substances and toxic industrial wastes to safeguard Singapore’s environment and public health. You will be part of the team in CCMD for managing and reviewing regulatory controls on hazardous substances.

What you will be working on

You will be responsible for the following

• Develop, review and enhance policies and regulatory frameworks to ensure environmentally sound management of chemicals that are controlled as hazardous substances under the Environmental Protection Management Act and its relevant regulations
• Keep abreast of and monitor the latest developments in the area of chemical control such as emerging chemicals of concern
• Monitor latest developments of various Multilateral Environmental Agreements (MEAs) that Singapore is a Party to, and ensure Singapore’s compliance with the obligations under the MEAs
• Participate in relevant regional meetings, workshops and bilateral fora of key environmental interests to Singapore and network with overseas environmental authorities (e.g. on overseas policies and regulations on chemical management and environmental pollution control)
• Engage and consult relevant stakeholders (e.g. chemical companies, industry associations, government agencies, members of the public) in the development and review of environmental policies and regulations, and working in collaboration with the relevant NEA departments, divisions and the Ministry of Sustainability and the Environment (MSE).
• Assess licence applications and carry out inspections on facilities handling hazardous substances or vehicles transporting hazardous substances, to ensure compliance with relevant legislation and requirements
• Represent NEA/PCD1 in inter-agency and cross-departmental committees and working groups to provide relevant technical inputs on chemical and environmental pollution control
• Contribute to and support other work in PCD1 and NEA (e.g. management of workplace safety, rotational duty for response to pollution incidents after office hours, representation on various teams/committees, etc.)

What we are looking for

• Degree in Chemical/Environmental Engineering
• 2 or more years of relevant working experience, preferably in chemical manufacturing operations, pollution control or environmental management
• Interest in environmental protection and adept at working with different stakeholders
• Strong analytical and communication skills, including the ability to articulate analysis and recommendations in clear and concise terms
• A good team player with strong interpersonal skills
• Highly motivated and able to work independently where necessary
• Meticulous with an eye for detail
• Driven, resourceful, organised and able to multi-task
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Engineer-Engineer--Chemical-Control-and-Management-Department----Contract_JR-10000031684-1

• Provide full spectrum administrative and secretarial support for the hospital Medical Lead’s Office and clinical leads including scheduling, preparing reports, drafting correspondence, organizing records and files, answering queries, booking meetings, and supporting department projects.
• Maintain working relationships with a range of internal and external stakeholders to support scheduling and issues management for the lead and co-leads through being professional, proactive, accurate, and efficient.
• Mange schedule of the Medical Lead and Clinical Leads to ensure the appropriateness of arrangements for meetings, travel, accommodation and events. Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements.
• Organize and coordinate meetings, workshops and events related to hospital and clinical services planning, with internal and external stakeholders. Anticipate the needs in advance of meetings & conferences including scheduling of meetings; drafting agendas; developing, compiling, and distributing presentation materials, recording meeting minutes, track and follow-up on meeting progress.
• Draft routine correspondence and prepare it in final form for dissemination.
• Complete a broad variety of administrative tasks that support Medical Lead’s in leading the organization effectively, including assisting with special projects; designing and producing documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence.
• Handle information and issues that are confidential and sensitive in nature by always operating with confidentiality and discretion. identifying and using judgement to escalate issues to the Medical Lead taking into consideration sensitivities and stakeholder relationships.
• Provide hospitality to all guests and help to create a welcoming environment.
• Work with Medical Lead and hospital management to develop programs to engage and motivate the clinical team.
• Welcome new employees to the department. Schedule and conduct onboarding sessions to review company policies, benefits, systems training, and set up work spaces. Ensure new hires complete necessary paperwork and have access to required tools and accounts.
• Work closely with program office to organize and coordinate meetings, events and activities.
• Provide support and coverage for the project program office when needed.
• Any other tasks which may be assigned from time to time.

Responsibilities

• Bachelor or Diploma in any discipline with at least 4 years of relevant working experience, preferably in a hospital setting.
• Strong technical skills including a sound working knowledge of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs.
• Good command of the English language (spoken and written).
• Possess strong analytical, communication with influencing and persuading skills, written and presentation skills. Ability to take and record accurate notes/minutes in complex meetings.
• Ability to work independently and in a team and across teams with minimal supervision.
• Attention to detail, ability to prioritize workload, be well organized and multi-task in a smart and timely fashion.
• Able to work in a fast paced and dynamic work environment, quick thinker and an effective problem solver.
• Maintain confidentiality, tactful, diplomatic, resourceful, and exercises independent judgment and discretion.
• Proactive attitude and determination to ensure required outcomes are achieved and takes responsibility.

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: Work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - At Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

   

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays