Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities:

• Designing hairstyles and performing a wide range of beauty hair services
• Provide consultations and advice to customers
• Demonstrate and sell hair care products and cosmetics
• Constant upgrade of relevant knowledge through working with peers
• To keep up with the latest beauty trends
• Always keep up with latest beauty trends

Qualifications & Requirements:

• Relevant experience in this industry
• Knowledge of hair type & beauty
• Possess communication & interpersonal skills
• Able to work under pressure
• Can withstand long periods of standing
• Willing to learn

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
• Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
• Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
• Identify new business opportunities, including new markets, growth areas and business partnerships.
• Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
• Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
• Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.
• Support Business Group’s annual business planning process
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Involvement in operational initiatives from Corporate HR
• Management of recruitment and onboarding process eg. Manpower requisition / approval, Job profiles and orientation of new hires
• Generation of reports for various stakeholders
• Organize, schedule and execute HR Engagement activities i.e. Townhall
• Management of EHOR & Work Injury claims
• Management of work-related allowances
• Management of Disciplinary/Grievances cases
• Assist on Annual Cycle of Activities with COEs i.e. Promotion Exercise, Performance Appraisal, Annual Increment & Variable Bonus Exercise, Annual Wage Supplement, Festive Advance, Market/Salary Adjustments Exercise, Adhoc Compensation Reviews
• Management of Staff’s Vaccination/Immunization Records
• Preparation of Presentation Slides for Communication/Announcement of HR Policies/Initiatives
• Handle Staff Queries on any HR related issues
• Other ad-hoc duties as assign

Job Requirement:

• Bachelor in Human Resource Management/ Business Management/ other relevant qualification
• 3-4 years of relevant working experiences in healthcare preferred
• Proficient in Microsoft Office such as Words/ Excel
• Knowledge of Success Factor will be advantageous
• Willing to work in Hospital environment

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

JOB SCOPE

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

REQUIREMENT

• Min. Bachelors Degree in any field of studies
• At least 3 years of customer support experience

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

JOB DESCRIPTION

Reporting to the General Manager, you will be responsible for implementing revenue

management strategies to optimize revenue streams and achieve revenue targets. By

analysing trends like market demand and the booking pace, he or she shall implement

revenue optimising strategies and grow the property’s market shares through effective

pricing, business mixes and sales channel management. You are required to possess a

good situational understanding of market conditions, be able to translate such insights

into strategies, and can communicate as well as implement these insights and

strategies at the hotel property.

• Yield optimum revenue and RevPAR with a regular business review of rates, inventory, sales strategies, competitor set performance and booking pace.
• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.
• Oversees the Reservations Department. Delegation of responsibilities, manage and set KPI for the Reservations team.
• Improve the property’s direct booking performance.
• Manage and oversee the online distribution strategy for all online sales channels.
• Assist in analysing the demand forecast for the property and provide and update weekly & monthly revenue forecasts.
• Participate in annual budget and rate rationalisation exercises.
• Directly responsible for managing distribution channels and revenue per available room (REVPAR) performance of the transient segment and all dynamic rates and achieve budgeted targets.
• Provide timely advice to the Sales Team on sales quotations.
• Ensure property’s rate parity, rate competitiveness and contents in all online platforms are up to date.
• Prepare and chair the Revenue Meeting.
• To ensure effective use of all revenue systems & forecasting tools.
• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.
• Closely communicate with related departments, such as Sales, Marketing, Reservations and Operations on specific tasks.

QUALIFICATIONS & EXPERIENCE

• 3 years of Revenue Management or Pricing experience preferred
• Good knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions
• Excellent communication, negotiation and problem-solving skills
• Able to work with minimal direct supervision
• Must be a self-starter and pays great attention to details
• Self-motivated, performance-driven and comfortable working in a fast-paced, dynamic environment

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

We are looking for a Service Centre Associate to join our team!

As a Service Centre Associate, we rely on you to:

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities

• Responsible for the property debtors’ function, invoicing, including front desk and F&B collections reconciliations.
• Ensure the accuracy of all revenue charges and credits to the various debtor accounts and ensure they are posted on a timely basis.
• Preparation and mailing of account statements to customers on a timely basis.
• Processed all receipts and perform balance sheet reconciliation for all A/R ledger.

Revenue Audits

• Complete all revenue audits and tally with both property management system and Point of Sales daily.
• Complete a daily adjustment related to A/R ledger and all other settlement mode by Front Office and Food & Beverage outlets daily.
• Audit all rebates, void, adjustment, and allowances are properly authorised, and to report any deviations from property policies and procedures.
• Audit all outstanding and check out with balance and follow up on daily basis.
• Daily checking of Flash Report and tally with both End of Day and Financial Audit Trail.

Credit cards

• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

Month End

• Prepare Accounts Receivable Journal for Credit Manager review.
• Accurately process all Monthly Statements of Accounts, ensuring that they are sent out to all Debtors.
• Submit all month end reconciliation report for Credit Card, Cash and all other receipts for final review.
• Report to Credit Manager on Debtors over normal terms and follow up closely in this situation.

Requirements

• Minimum Diploma in Accounting
• At least 2-3 years of accounting experience.
• Competent in PC accounting software
• Possess good communication and problem-solving skills
• High sense of integrity
• Independent and meticulous

We are looking for a Cook to join our team!

As a Cook, we rely on you to:

• Ensure the food quality is always of high standards
• Maintain the food preparation process in alignment with Shangri-La's service and hygiene standards
• Ensure all Health and Safety standards and policies are followed correctly
• Ensure accurate food preparation by checking reservations and events
• Ensure timely set-up according to event orders or reservations

We are looking for someone who:

• Has a passion for Culinary
• Enjoys interacting with people
• Enjoys being challenged
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Bank Roadshow Sales

• Earn a basic 2.5k with uncapped commission (Gross salary up to 5k)

• At least 1yr work exp preferred

• Career progression, when there is opportunity

Responsibilities

• Creating awareness on Credit Card benefit at roadshows

• Promoting Credit Card to client based on their needs after speaking to them

• Ensure compliance to bank's security processes

Requirements

• Minimum GCE “N” with 3 passed includes Math

• Travel to different roadshow locations located islandwide, according to a given weekly schedule

• 6 day work week

• 11.30am - 8.30pm

• $2.5K + high commission

• Good communication skill

• Self-Motivated and independent

Selected candidate(s) will undergo training.

Staff who have performed well over time, might be promoted to managerial post, to train and improve performance of the team if there is an opportunity

Position open to Singaporean only.

About the company

Finsense Technologies Pte Ltd offers an unparalleled range of personal services and corporate services for the establishment and operation of our clients, from business loans to infrastructure services, IT support, workspace solutions, and local partnership establishment.

The company is partnering with several banks to market their credit card at roadshow. As the company always emphasis to agents on recommending suitable cards based on individual client needs and follow strictly to bank compliance rules. Over the years, countless sales agents had worked with the company. Some agents had stayed with the company as it provide a decent income for them, while some agents had move to other job or industry, for their career progression. Nevertheless, the company is glad to have worked with these outstanding agents.