As part of our continued growth and innovation of our Sustainability services, ERM Singapore is seeking a motivated Consulting Associate who is interested in participating in a variety of projects to help deliver on increasing demand of Technical, ESG and Merger & Acquisition (M&A) related projects. The candidate may also have exposure to physical and transition risk (Climate Change) projects and Sustainable Finance related projects.

This is an excellent career opportunity to work with the world largest pure-play sustainability consultancy firm. We are working on challenging projects for the world’s leading organizations. Access to ERM's worldwide network of Technical, Environmental, Social, Health and Safety experts, will provide best practice knowledge sharing across the industry and ongoing learning opportunities for everyone.

This role is to support expansion of ERM Singapore as the Southeast Asia (SEA) Hub.

RESPONSIBILITIES:

• Supporting project teams on the delivery of a wide range of corporate sustainability/ESG and M&A in Singapore and Southeast Asia
• Act as a consultant and contribute to projects under direction from Line Manager or Partners, such as conducting Technical and Environmental Due Diligence, Advisory, Reporting, ESG Raters Support (e.g. CDP, DJSI, MSCI, Sustainalytics, GRESB), among others.
• Review, analyse and manage Virtual Data Rooms (VDR) on behalf of the project team.
• Perform tasks within scope/budget/schedule expectations and ensure quality standards on project deliverables.
• Interact and maintain successful relationships with ERM employees and support the project managers and Partners with successful communication with Clients and Subcontractors, where required.

QUALIFICATIONS:

• Qualification in Engineering, Environmental Engineering, Environmental Science, or related field.
• Internship experience in an engineering or environmental consultancy, industry or environment focused non-governmental organizations is a plus.
• Knowledge of ESG reporting, frameworks, and raters is a plus.
• Versatile and fast learner with strong critical thinking skills.
• Ability to multi-task, maintain flexibility, travel, and work independently with minimal supervision.
• Ability to work in a fast-paced environment and work with short deadlines together with the project team.
• Strong communication and presentation skills and ability to work in a team is essential.
• Strong skills with MS Office applications.
• Must be able to execute quality work, and ensure high standards are being achieved by yourself and the team.
• Excellent report writing skills. Fluency in written and spoken English is essential. Fluency in any written and spoken Asian language is a plus

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Executive and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, VIetnam, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnerships with education institution and colleges across different geographical locations.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Deputy Director of Student Recruitment & Admissions, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Sales & Marketing or related field.
• 3 years of student recruitment experience in a private education institution.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.

Remuneration will commensurate with sales targets.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Admissions Executive and invite talented individuals to join us in our mission.

Responsibilities:

• Analyse the applications of prospective students (local and aboard) based on admission policies.
• Responsible for all students’ status on their Student Pass application, appeal, issuance, costs incurred etc.
• Responsible for all Agent application, renewal and update of agent list as required under Skillfuture Guidance Documents.
• Familiar with Immigration Checkpoints & Authority ("ICA") for application cases and handle the creation of SOLAR+ accounts.
• Provide support to recruitment team on preparation of admission documents and hosting student enquiries online and on-site.
• Participate in all student recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.
• Maintain a database of student information, student feedbacks in order to generate student reports whenever required.
• Provide administrative support as assigned by the Admissions Manager, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Business Administration or related field.
• 2 years of relevant working experience in a private education institution.
• Highly organised, meticulous, able to prioritise and multitask.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Responsibilities

To execute tasks and assigned functions as delegated by the Managing Director

Front Desk Operations and Customer Service:

Greet and welcome guests or clients in a courteous and professional manner.

Direct visitors to the appropriate departments or personnel.

Maintain a clean, organized, and welcoming office area.

Administrative Support：

Manage and maintain schedules, appointments, and travel arrangements for executives.

Prepare meeting agendas, take minutes, and distribute them promptly.

Handle correspondence, including emails, phone calls, and letters, ensuring timely

responses.

Maintain a well-organized filing system (physical and digital) for easy retrieval of

documents.

Office Management：

Oversee office supplies inventory and place orders as needed.

Ensure smooth office operations, including equipment maintenance and vendor coordination.

Act as the point of contact for office maintenance, mailing, shipping, supplies, and equipment inquiries.

Coordination and Communication：

Serve as a liaison between staff, departments, and external stakeholders.

Coordinate and organize events, meetings, and workshops.

Support HR functions, such as onboarding new employees and maintaining personnel records.

Reporting and Record Keeping：

Assist in preparing reports, presentations, and documents for executive use.

Maintain accurate records of expenses, receipts, and budgets.

Qualifications:

Education: Diploma or Bachelor’s Degree in Business Administration, Secretarial Studies, or related field.

Experience: Minimum of 1-3 years in an administrative or secretarial or receptionist role.

Excellent organizational and multitasking abilities.

Strong written and verbal communication skills.

Proficiency in office software (Microsoft Office Suite, Google Workspace).

Ability to work independently with a high level of discretion and confidentiality.

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

· Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.

· Attend board meeting of clients, writing of minutes, etc

· Ensure compliance with statutory and regulatory requirements including meeting deadlines

· Onboard new clients in accordance with policies and procedures

· Organise and co-ordinate board meetings and preparation of board papers for clients

· Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner

· Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues

· Lead and manage a team of corporate secretarial assistants

· Involve in staff recruitment, mentoring, and development activities

· Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently

· To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

· ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous

· Experience in public unlisted entities and non-profit organisations will be a plus

· Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping

· Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage

· Possess excellent communication and interpersonal skills and the ability to work effectively in a team

· Ability to build team rapport with a willingness in sharing knowledge

· Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and

passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the development and implementation of effective initiatives in cultivating and nurturing a pool of bilingual and bicultural, China-savvy and China-ready youth in Singapore.
2. Drive and oversee GoEast team for the implementation of Youth programmes and Youth Interns Exchange Programme (YES).
3. Oversee and drive business development/opportunities, recruitment and marketing of assigned programmes, events, membership strategies and implementation.
4. Identify, cultivate, and secure potential partners and sponsors for programmes/events.
5. Seek appropriate contacts and collaborations with suitable partners across industry and educational institutions.
6. Any other tasks, activities or responsibilities assigned by the Director of Go East.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin - written and verbal communication skills.
2. Bachelor's Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Economics, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. Minimum of 10 years relevant working experience in youth engagement and/or education, corporate and IHLs partnership/engagement and events/projects management.
5. Track record of strong relationship and partnership building skills.
6. Strong project/events management knowledge and experience.
7. Strong leadership skills, tenacity and drive to seek new programme areas for Business China that are relevant with the times.
8. Having a passion for youth development programmes/activities would be highly advantageous.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Company Overview:

Kiwoom Asset Management Asia Pte. Ltd. is a fund management company licensed by the Monetary Authority of Singapore (MAS) and an affiliated company of Kiwoom Securities Co., Ltd., a leading financial firm in South Korea. We are currently seeking an organized and detail-oriented Administrative Staff member with knowledge of fund administration to join our team.

Position Summary:
The Administrative Staff member will support the operations of our team by leveraging their knowledge of fund administration processes. This role is essential in ensuring efficient office operations, maintaining accurate records, and facilitating communication between various stakeholders.

Key Responsibilities:

• Provide administrative support to the fund administration team, including managing schedules, organizing meetings, and preparing documentation.
• Maintain and update fund records, ensuring all documentation is accurate and compliant with regulatory requirements.
• Assist in the coordination of fund transactions and account management activities with banks, custodians, and other financial institutions.
• Respond to inquiries from clients, investors, and internal teams regarding fund-related matters and documentation.
• Support the preparation of financial reports, performance metrics, and regulatory filings as necessary.
• Help monitor and reconcile fund accounts and transactions to ensure accuracy and adherence to established procedures.
• Assist with onboarding processes for new clients and funds, including documentation and compliance checks.
• Perform general office duties, including data entry, filing, and maintaining office supplies.
• Other ad-hoc duties as required

Qualifications:

• Bachelor’s degree in finance, business administration, or a related field (preferred).
• Previous experience in an administrative role of 2-3 years, with a strong understanding of fund administration processes and terminology.
• Familiarity with investment products, fund structures, and relevant regulatory requirements.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with fund administration software or systems.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills, with the ability to interact professionally with clients and colleagues.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of integrity and professionalism in handling confidential information.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth within the company.
• A collaborative and supportive work environment.

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

About FutureChina

The FutureChina (FC) division focuses on trend watching, topical studies and content curation on China’s economy and international relations with Singapore and other countries. It is in charge of curating and delivering the Business China’s annual flagship event – the FutureChina Global Forum (FCGF), an international platform for business leaders and experts to share their geopolitical and economics views and assessments regarding China. The team is also responsible for the Business China Award, which aims to honour outstanding individuals and enterprises for their contributions to Singapore-China relations.

The FC division maintains a strong corporate and government network in Singapore and the region and brings in exclusive value & China’s insights to Business China’s corporate members. The team also conceptualises and implements programmes helmed by Political Office Holders (POHs) and prominent business leaders.

This role allows you to be in the thick of exciting research, analysis and discussions on the current and future developmental trajectory, economic and business trends in China, and with China and Chinese businesses in other countries.

Job Duties & Responsibilities

1. Develop and manage the implementation of FC programmes
2. Research and curate content for the various programmes
3. Identify, cultivate and secure potential partners and sponsors for programmes
4. Drive business development, recruitment and marketing of assigned programmes and events
5. Engage partners for current and new programmes
6. Drive the corporate membership strategies and implementation
7. Create overseas engagement opportunities and events to value-add to Singapore-based companies, corporate members and young working adults
8. Any other tasks, duties or responsibilities designated by Director or CEO

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Public Relations, Journalism, International Relations, or other relevant disciplines
3. Good knowledge and interest in China and International relations
4. At least 3-5 years of relevant working experience or at least 2 years of working experience in research, China-related work and events management, such as organising forums
5. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential, especially stakeholder/partner engagement/management
6. Singapore Citizens and Singapore PRs are welcome to apply

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resource Executive and invite industry professional to join us in our mission.

Job Description:

• Manage the full-cycle talent acquisition and retention activities.
• Manage the full-cycle payroll administration activities.
• Manage work pass applications, renewals and cancellations.
• Manage HR administrative tasks across multiple functions.
• Manage and participate in talent engagement events.
• Maintain and update employee records in Info-tech system and personnel files.
• Collaborate closely with all internal and external stakeholders to drive business goals.
• Participate in all HR projects, audit and compliance activities.
• Responsible for other duties as assigned by the HR Manager and President.

Requirements:

• Diploma or Bachelor’s degree in Human Resources Management.
• 3 years of working experience in HR capacity, with focus in Talent acquisition and Payroll administration.
• Proficient with Singapore's statutory laws (e.g., Employment act, CPF act)
• Meticulous, organised, process-driven, detailed-oriented and operationally hands-on.
• Proficient in Info-tech systems and HR related portals.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Academic Admin & Examination Executive and invite talented individuals to join us in our mission.

Job Description:

• Oversee and manage all aspects of student academic matters, including secretarial services to the Institute Board of Academic and Examination.
• Deliver prompt and efficient support to the academic department, overseeing a variety of tasks such as managing admissions, maintaining student grades and records, evaluating grade reports, organising academic board meetings, and conducting statistical analysis and performance tracking for students and faculty.
• Support the Academic department by regularly collecting, analysing, and reporting data related to various student issues, including grades, academic performance, and graduation statistics.
• Provide regular reports on student enrollment and graduation data to senior management and university-wide committees.
• Ensure accurate recording of assessment methods and results for each module.
• Supply assessment reports and invigilator scheduling information to all Deans.
• Liaise with the Academic Board Chairman and members on academic matters, including arranging Board of Examiners ("BOE") meetings and recording minutes.
• Coordinate the signing of certificates by Academic Board members.
• Administer the issuance of academic transcripts and certificates.
• Assist with the authentication of photocopies of student transcripts and certificates.
• Perform any additional tasks as directed by the Vice President of Academic.

Requirements:

• Diploma or Bachelor's degree in Business Administration or related field.
• 3 years of academic administration experience in a private education institution.
• Detail-oriented and accurate in handling data & documentation.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma in Business Administration.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Summary:
The Management Trainee will participate in an intensive training program designed to build expertise in various aspects of restaurant operations. This role serves as a pathway to leadership positions within the food and beverage (F&B) industry, equipping trainees with the skills and knowledge necessary for success.

Key Responsibilities:

• Collaborate with restaurant teams to plan and execute promotional activities effectively.
• Monitor and evaluate operational processes to ensure the achievement of key performance indicators (KPIs).
• Implement strategies to maintain and enhance operational performance and service quality.
• Address guest orders, inquiries, and complaints with professionalism to deliver exceptional customer service.
• Coordinate seamlessly between kitchen and service teams to optimize operational efficiency.
• Supervise and manage inventory flow to maintain optimal stock levels and reduce wastage.
• Ensure strict adherence to food safety and hygiene regulations across all operations.
• Maintain high standards of cleanliness and orderliness throughout the establishment.
• Perform additional responsibilities as assigned by management to support operational objectives.

Required Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Proven ability to work collaboratively in a team-oriented environment.

Are you interested in personal growth and exciting career opportunities in an international working environment?

Job Objective

• Provide Technical support to Ship Staff and assist in safe and cost-efficient operation of assigned vessels
• Ensure compliance with companies' strategic goals, compliance and environmental policies

Job Scope

• Manage all activities aimed at keeping managed and owned ships safe, environmentally friendly, efficient and fully operational while meeting Customers service requirements
• Maintain ships within statutory body requirements
• Operate vessels within budget constraints and providing an operating budget
• Implementation of the Quality, Health, Safety and Environment Management policies, procedures and instructions
• Assist in monitoring energy efficiency and environmental performance of the vessels
• Assist in ensuring global emission-related regulatory compliance of the vessels
• Engage with vessels and other stakeholders on daily performance reporting to ensure high data quality of the fleet
• Review vessel’s fleet weather against current passage and weather analyst’s guidance notes
• Perform a voyage analysis against the relevant charter party for that voyage
• Energy saving devices / project installations
• Energy saving devices performance monitoring
• Providing reliable and quality management analytical data using vessel performance software (i.e Bluetracker System, Podium)
• Manage the administration and maintenance content of the system. Ensure that the relevant vessel data is inputted timeously and accurate
• Assist in ensuring emission-related statutory and regulatory compliance of the fleet ie EEXI/EU MRV/IMO DCS/UK MRV(2023) / FUEL EU.
• Ensures ship requisitions are handled timely as per company procedures

Job Requirements

• Degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or Chief Engineer’s qualification
• 2 years of sailing experience as Senior Officer, or 2 years of shore experience as a superintendent with a ship management/owning company
• Preferably experienced on geared bulk carriers
• Good knowledge of vessels’ technical requirements and voyage regulations
• Good project management & organisational skills
• Good negotiation skills
• Good people management skills and teamwork
• Fluency in English and use of computers

To execute tasks and assigned functions as delegated by the Managing Director

Identify and pursue chartering opportunities in the tonnage market in the global for dry bulk vessels.

Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.

Monitor market trends and assess charter rates to make informed decisions on chartering strategies.

Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.

Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.

Analyze market conditions, including supply and demand dynamics, vessel availability, and freight rates, to make data-driven decisions.

Manage H&M (Hull and Machinery), PNI (Protection and Indemnity), FD&D (Freight Demurrage & Defence) and other insurance covers for company’s fleet; Ensure all claims are filed with relevant insurers in a timely manner; Coordinate with relevant insurers to process various marine claims (hull, cargo, crew & related P&I claims);

Provide market intelligence and contribute to the development of chartering strategies and business plans.

Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.

Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.

Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.

Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

QUALIFICATIONS

Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.

Proven experience as a Chartering Manager in the dry bulk shipping industry in the global region, preferably having had a specific focus on tonnage.

Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.

Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.

Excellent analytical skills with the ability to interpret market data and make informed decisions.

Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.

Strong commercial acumen and a results-oriented mindset.

Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.

Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Fluent skills in English, other languages such as Mandarin is an added advantage.

Job Description & Requirements:

Daily Operation

• Responsible for implementing and maintaining a safe, cost efficient and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.
• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.
• Advise Masters/Chief Engineers and Ship Staff on

§ Cargo & tank/hold

§ Port operations

§ Anchoring & mooring operations

§ Technical/Engine room operations

§ Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system, monitor the status and act on overdue items.
• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.
• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)
• Liaise with Principals regarding Vessel safe operations.

Shipboard Inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report, is to be completed and left onboard. Following inspections needs to be conducted during these inspections
• Quarterly condition Report
• Deficiency list
• Prepare a Vessel Visit Executive Summary for each Shipboard attendance
• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.
• Prepare weekly, monthly, bi-annual, quarterly management reports, as agreed with each Principal, for the Fleet Group Manager’s approval.

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.
• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.
• Follow up on closure of deficiencies noted during inspections.
• Incident / Accident / Crisis Management & investigation
• Member of TSM Emergency Response Team.
• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.
• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.
• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.
• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and Monitoring.
• Evaluate & document Off- Hire records (Planned as well as unplanned).
• Stores Supply & Budget Planning.
• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.
• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.
• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.
• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.
• Approve invoices for payment.
• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.
• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.
• Arrange and follow up repairs and services.
• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.
• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.
• Prepare docking report.

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency or
• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

- Vessel Manager

• Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 1 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent and without shore experience will be considered.

- Senior Vessel Manager

• Previous experience as Chief Engineer/ Master for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 2 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent will be considered

Network Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Consultant to provide technical expertise and guidance within the Perimeter Security and Threat Prevention.

Responsibilities:

- Point of contact for the Threat Prevention domain.

- Provide technical consulting on Network web proxy and malware detection technology.

- Migrate and upgrade initiatives global rollout.

- Transform business requirements into proxy policy

- Design firewall and load balancing policy

Requirements:

- Understanding of network DMZ environment

- Knowledge on Network Web Proxy or Web Content Filtering

- Familiar with network security protocols

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Jobs Description:

• Assist superior in handling and managing a portfolio of clients in providing corporate secretarial agent services
• Handling client acceptance and compliance checks such as CDD
• Assist in conversion of XBRL
• Assist in company incorporation, registration of branches, representative offices, striking-off of companies and other ongoing corporate secretarial matters
• Assist in preparing directors' and shareholders’ minutes of meetings and resolutions for specific transaction
• Filing of returns and statutory information using ACRA Bizfile
• Ensure compliance with relevant statutory and regulatory requirements
• Assist in timely billing and collection
• Handle ad-hoc assignments as requested by the superior from time to time.

Requirement:

• A diploma or degree in Business Administration, ICSA, LLB, or other relevant qualifications.
• At least 1 year of experience in handling corporate secretarial work with any corporate service provider is desirable.
• The ideal candidate should be able to prioritize tasks, work under pressure, meet deadlines, and handle clients professionally. He/She must be a team player with a positive work attitude, capable of multitasking and thriving in a fast-paced environment. Additionally, the candidate should be able to work independently, demonstrating a strong sense of responsibility and initiative.Positive, organised, meticulous, good time management and good team player.

Our client, a leading provider of hardware solutions for the Data Center Industry. With a commitment to Innovation and excellence, they aim to establish a significant presence in the Singapore Market and expand their global footprint. With this expansion plan, they are hiring:

Data Center Sales Leader / Head of Sales (Singapore, Power Solutions)

Job Description:

Market Strategy, Sales Execution, and New Market Exploration: Lead the development and aggressive execution of targeted sales strategies to penetrate the Singapore and Southeast Asia data center markets. Focus on Data Center Operators, Facility Managers, and Enterprises, proactively identifying and pursuing new business opportunities while staying ahead of market trends and competitor activities. Forge, establish, and nurture strategic relationships and partnerships with key decision-makers seeking advanced power solutions, cooling systems, rack and enclosure solutions, and monitoring and edge technologies, particularly in electrical and mechanical infrastructure. Demonstrate a relentless pursuit of new business (Hunt), securing accounts and expanding market share, all while driving growth and enhancing market visibility. Adopt a tenacious, results-driven approach to uncover untapped prospects and expand the company’s footprint across the region.

Customer-Centric Solutions: Engage with potential customers to deeply understand their unique needs, positioning yourself as a solutions provider, not just a vendor. Focus on showcasing our unique service capabilities with a tailored approach, offering integrated hardware solutions that demonstrate quality, innovation, and customer satisfaction. Prioritize new business acquisition (Hunting) through compelling proposals and sales strategies that resonate with new prospects.

Internal Collaboration & Project Delivery: Collaborate closely with internal teams—engineering, product development, and operations—to align on sales initiatives and ensure smooth delivery of solutions. Actively drive the sales process through to successful project execution, maintaining high standards of quality and customer satisfaction.

Job Requirements:

• Bachelor's degree or higher, preferably with at least 3 years of leading & People management experience and a minimum of 5 years of relevant sales/hunting experience in the Data Center sector, specifically in Singapore.
• Strong network with established relationships with clients/decision makers of data centers, colocation service providers, Data Center Operators, Facility Managers, and Enterprises are significant assets.
• Fluency in both English and Chinese is essential for this role. The candidate must be able to speak, read, write and or translate Chinese documents into English and vice versa when needed, understands complex materials or technical terms in both languages, communicate effectively with Chinese-speaking counterparts or with Headquarters, and effectively engage with clients in Singapore and the wider region, where English is the primary language for communication.
• Experience in Southeast Asia Sales, with familiarity with industry-specific terminology in the power sector, is advantageous with proven track record in sales, showcasing expertise with data center hardware, including power solutions, cooling solutions, rack and enclosure solutions, and monitoring and edge solutions, particularly in electrical and mechanical equipment.
• Strong market analysis, promotion, and development skills, with a keen sense of market trends and project operation experience.
• Exceptional communication, negotiation, and sales skills, demonstrating the ability to independently drive and complete sales tasks with confidence.
• Strong team spirit and ability to collaborate effectively with cross-departmental teams.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591