A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Business Operations Executive

____________________________________________________

Main Responsibilities:

• Handle basic Human Resource functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.)
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Work closely with various stakeholders, including staff, customers, suppliers and other vendors, to further business objectives.
• To also develop and carry out various new business operational plans in partnership with the management so as to ensure that strategic goals are reached
• Perform data analysis and generate relevant tracking reports
• Assist with various administrative duties, including handling customer phone calls, order processing, inventory control, etc.
• Handle special ad-hoc projects, based on management’s requirements
• Assist with some daily administrative matters, including order processing

Key Requirements:

• Diploma/degree in Human Business Management/Resource Management from a reputable institute.
• At least 5 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

- Understanding F&B related operational systems/tools/devices

- Maintaining safe workplace and efficient workflow to maximise productivity in outlets

- Improve problem solving and communication skills to communicate effectively with internal and external stakeholders

- Ensure effective time management to meet deadlines and milestones

- Being able to adapt and respond to the changing demands from internal and external stakeholders in the fast paced environment in the F&B industry

Specific Responsibilities:

- Responsible for new store design & construction project management

- Workflow and procedures for BOH and FOH. Maintaining highest quality of product as according to SOP. Ensure a low level of wastage of inventory and foods. Manpower Planning. Monitor the teams and work closely with them, making sure all staff adhere to health and safety standards.

– Housekeeping like storage areas, ensuring they are secure, neat, clean, hygienic and adhere to SFA standards

– Weekly ordering of ingredients and fresh foods to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records.

- Identify operational deficiency and provide solutions to improve workflow and maximize productivity

- Lead and motivate staff in achieving sales targets and customer satisfaction

- Customer service satisfaction and enhance guest experience at the shop

- Any other appropriate duties and responsibilities as assigned

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Assists to carry out and implement materials planning, attend site meetings, daily project co-ordination work.

Checking of material, equipment and tools to ensure is functionable.

Ensure that works are executed within an acceptable standard of workmanship.

Provide training & briefing to all new workers.

Monitor workers’ punctuality and arrangement of the accommodation & transportation.

To sign in daily attendance card for workers.

Enforcing site safety rules to minimize work-related accidents and injuries.

Inspecting construction sites regularly to identify and eliminate potential safety hazards.

To report immediately any accidents, schedule falling behind, damage of equipment, etc.

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.Update work permit renewal/expiry in the HR system.
• Monitoring movement of passport of foreign worker.
• Purchasing of air tickets when repatriating foreign workers.Update the movement of foreign workers list for the various sites.
• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.
• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.
• Review applications to shortlist candidates.
• Conduct initial interview for the shortlist candidates.
• Forward resumes of suitable candidates to the hiring managers for their consideration.
• Arrange interview appointment between the chosen candidate and the hiring managers.
• Conduct reference and background checks if necessary.
• Prepare necessary papers for the hiring process.
• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.
• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.
• Engage with HR team to recommend process improvements as needed
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Effective and efficient management of day-to-day queries and raising of issues.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar
• Minimum 2 years of experience in related functions
• Good communication skills (written and oral)
• Pro-active manner, willing to offer new suggestions and share
• Knowledge of Foreign Manpower Act
• Familiar with work pass regulations
• Proficient in Microsoft Office/Excel with an eye for details