Job Description

Reporting to the Manager, Finance, the Senior/ Associate will support and assist the Finance Department of SingHealth Community Hospitals (SCH) in matters relating to the following areas:

You will be responsible for the timely orders of non-stock rehab and nursing items to vendor and receipt of goods process by wards. You will ensure timely and accurate charging of all goods issued to patient bills. You will ensure timely and accurate inpatient billing and claims to third party payers. You will participate in quality improvement activities. You will also provide administrative support to the Finance department and assist Chief Financial Officer in administrative duties.

Job Requirements

• Higher NITEC / NITEC / GCE N / O / A level with 2 years’ working experience preferably in the Billing function within the Finance department
• Experience in the healthcare industry will be advantageous
• Team player, resourceful, self-motivated and able to work independently
• Genuine interest in customer service and provide courteous and professional replies to enquiries and feedback from patients/next-of-kins
• Good interpersonal and effective communication skills

This role will be responsible to develop and execute sourcing and procurement strategies, cost optimization, and strategic supplier relationships management. Collaborate with internal and external partners to build and execute procurement strategies aligned to corporate objectives. You will establish, monitor and oversee performance metrics to identify and implement continual improvement opportunities. You will collaborate with partners to deliver strategic solutions and coordinate approach to cross-category vendors and key strategic suppliers. You will maintain close interaction with suppliers and internal business partners to ensure procurement needs are addressed while fostering a customer-centric approach to solving issues.Other responsibilities include ensuring department compliance to company policies, procedures and regulations. You will provide leadership for building and implementing procurement strategies, processes, and policy through active oversight of functional teams and projects, and mentor functional leaders through collaboration and the development of sustainable sourcing and procurement solutions. You will also be responsible for conveying corporate business initiatives, providing direction thereof, and drive a clear understanding of line of sight within your team.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• To manage end-to-end supply chain operations including vendor management, strategic sourcing and category management. Drive, design and implementation of supply chain operational excellence and business process management
• Act as lead for SCM by working within team and cross functional teams in projects for new tender bids, process improvement with focus on but not limited to, efficiency, costs and maintaining a long-term commitment by evaluating probable financial (e.g. contribute to gross margin growth, etc.) and operational impact.
• Analyze current approaches to identify opportunities to improve speed and effectiveness of project. execution, materials, sourcing, workflows, and costs.
• Deliver presentations and effectively articulate pros and cons, facts and figures, and broad business topics to various stakeholders including senior management team.
• Assist with development of the plan, budget and trends of the supply chain in line with the strategy and controlling of budget on costs as a strategic partner
• Monitoring of other SCM KPIs, generate monthly reports of activity in a timely manner, respecting the deadlines, ensure data quality, and communicate effectively.
• Develop effective relationships with Executive management, Functional and Country Leadership, Site Management and report regularly to these key stakeholders on progress.

Strategic Impact

• To drive a holistic, and continuous evaluation and re-evaluation of the sourcing activities in the organization to achieve lowest Total Cost of Ownership (TCO) along with minimal supply chain risk
• Analyze spend category, conduct market research and benchmark category trends, create and manage multi-year strategic sourcing strategies, and implement programs that provide a competitive advantage; identify synergies and develop strategies to capture cross-project opportunities
• Manage complex request for proposals (RFPs), Request for Quotation (RFQs), Request for Information
• (RFIs) and review tender / bids using lowest bid, lowest cost per quality point or best value analyses.
• Creates contract, negotiates terms, and implements services.
• Responsible for developing sourcing strategies for commercial procurement categories. Develop deep category, product and supplier knowledge to drive continuous improvement.

Create a Valuable Business Partnership

• Provide regular high-quality category communications to relevant stakeholders to ensure the businesses have a thorough understanding of the value of procurement initiatives, industry best practices, trends and category knowledge, etc.
• Responsible for establishing and managing service level agreements and performance metrics to ensure acceptable service levels are delivered across the BUs.

Operational Excellence (Team, Tools, Process etc)

• Assist in leading the Strategic procurement team to actively and continuously foster a culture that places top priority on product / service quality, product / service safety, and supplier performance.
• Challenge existing processes and constantly drive an innovative culture of continuous improvement within the supply chain management team
• Undertake adequate analysis enable effective supplier negotiations which deliver a sound cost base
• Support the development of AOP and forecasts with the business; proactively develop strategies to achieve Plan and forecasts

Supplier Strategy and Performance Management

• To develop, maintain, and execute overall supplier and category strategies to continuously improve our capacity and capability to ensure achievements of overall business objectives
• Maintain relationships with strategic suppliers to identify areas of improvement and to drive innovative solutions. Resolves vendor disputes. Manage supplier relationships and performance to ensure timely supply of high-quality products and services while maintaining focus on superior customer service
• Lead all quality aspects of Supplier Performance Management and improvement activities including deployment of KPIs, identifying improvement opportunities and regular review of performance with suppliers
• Cascade performance metrics, policies, and procedures across our supply base
• Establishes and maintains relationships with vendors. Develops and implements strategies to optimize contract negotiations, contract renewals, invoicing and conducts visits to evaluate vendor performance.
• Monitor supplier performance to program deliverables and quality. Conduct root-cause analysis and develop and implement countermeasures as needed, including ownership of our supplier Corrective Action & Preventive Action (CAPA) process.

General Requirements

• Stay abreast of industry trends, developments of category management and strategic sourcing
• Ensure compliance with customer requirements, regulatory agency, government regulations, contract specifications, and company policies/procedures.
• Positively and successfully represent procurement to business leaders, fully understand business objectives and ultimately ensure Procurement's strategies and activities align to meet business needs
• Develop influential and positive stakeholder relationships and effortlessly communicate procurement messages in a commercial tone at all management levels
• Lead and/or facilitate cross-functional teams to continually assess business requirements and align supply base and resources to drive savings and sustainable value for the company year on year
• Role model within both the organization and the wider market, creating a culture of honesty, integrity, respect and trust.

REQUIREMENTS:

• Bachelor’s degree in Procurement, Engineering, or other related business domains, or certified professional in Supply Chain Management
• Minimum 5-10 years of Procurement and Supply Chain Leadership experience in similar capacity
• Ideally with industry exposure to Real Estate, FM, Engineering, Design or Construction
• Strong communication skills with ability to comprehend, analyse, interpret complex business documents
• Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
• Strong skills in leadership, change management, communication, project management and relationship
• Effective time management with the ability to prioritize to ensure deadlines are met
• Highly adaptable and resilient, thriving on changes and challenges
• Display strong analytical skills with Advanced proficiency in Excel
• Hands-on and a can-do attitude
• Strong interpersonal, oral, and written communication skills. Must have the ability to contribute in meetings and be well versed on activities and issues within business processes

Cushman & Wakefield is committed to building a diverse and engaged workforce and supporting an inclusive environment where our employees can do their best work. We believe that embracing new perspectives helps us solve problems, create opportunities and develop new ideas. For more details on DEI, please visit our webpage at https://www.cushmanwakefield.com/en/about-us/diversity-equity-and-inclusion

DD2 Media (https://dd2media.com) is an integrated and full-service digital marketing agency which started in September 2019.

We are looking for an ambitious and energetic Business Development Director to help us expand our clientele base in China. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth by boosting sales and forging strong relationships with clients.

Your job as a Business Development Director is to identify sales leads, pitch digital solutions to new clients and maintain a good working relationship with new contacts. This role revolves around good communication and cohesiveness working with co-workers who will be supporting this role.

Responsibilities

• Work with the Managing Director to develop new business opportunities in the China market
• Following up on new business opportunities and setting up meetings.
• Work towards meeting monthly sales targets.
• Planning and preparing proposals and presentations.
• Communicating new product developments to prospective clients.
• Providing management and team with feedback from the clients, agencies and the market.
• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/ services addressing or predicting clients’ objectives.
• Prepare sales proposals and pitch to prospective clients and agencies, ensuring adherence to company policies as well as rules and guidelines.
• Diligently updating sales pipelines and projections.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.

Requirements

• Diploma or Degree holders in the relevant field.
• Must be able to communicate effectively in Business Mandarin
• Knowledge of the media industry and experience in digital or advertising sales is a plus.
• Proficient in all Microsoft Office applications.
• Thrives in a challenging environment.
• Independent and driven.
• Proven sales track record.
• Proven ability to negotiate.
• Basic Digital or Media Market knowledge.
• Communication and negotiation skills.
• Ability to build rapport.
• Time management and planning skills.
• Ability to self-motivate and motivate a team.

Job Description

Reporting to the Manager, Finance, the Senior/ Associate will support and assist the Finance Department of SingHealth Community Hospitals (SCH) in matters relating to the following areas:

You will be responsible for the timely orders of non-stock rehab and nursing items to vendor and receipt of goods process by wards. You will ensure timely and accurate charging of all goods issued to patient bills. You will ensure timely and accurate inpatient billing and claims to third party payers. You will participate in quality improvement activities. You will also provide administrative support to the Finance department and assist Chief Financial Officer in administrative duties.

Job Requirements

• Higher NITEC / NITEC / GCE N / O / A level with 2 years’ working experience preferably in the Billing function within the Finance department
• Experience in the healthcare industry will be advantageous
• Team player, resourceful, self-motivated and able to work independently
• Genuine interest in customer service and provide courteous and professional replies to enquiries and feedback from patients/next-of-kins
• Good interpersonal and effective communication skills

• The Project Manager/ Regional Implementation Manager is expected to manage highly complex and time-sensitive client projects.
• The Project Manager will manage a portfolio of regional and/or global client projects numbering from approximately 10-20, depending on scope and complexity, with highest level of quality and professionalism.
• Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
• Act as the primary interface to client, while coordinating all internal and external project related activities.
• Support Sales effort by participating as a part of the deal team to prepare client pitches.
• Comply with all audit, regulatory and compliance directives.
• Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• Seasoned and experienced client management professional with project management experience is good to have.
• In-depth knowledge and experience with cash/trade products and business processes.
• Strong influencing skills to manage virtual teams.
• Expert knowledge of MS Office products, including MS Project.
• Certified Project Management training /certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) preferred.
• A technical background and a strong understanding of human and system interfacing, interaction and design are also highly desirable.
• Since the clientele will involve handling Mandarin speaking clients, business-level proficiency in Mandarin is preferred.

Education

• Bachelor's/University degree or equivalent experience is required. Master’s degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Reporting to the Assistant/ Manager under the Business Office department, you will ensure timely and accurate inpatient billing to patient accounts and submission of claims to third party payers (e.g. CPF Board, Private Medical Insurers, etc), in accordance with established policies, procedures and internal controls. You will provide courteous and professional customer service to enquiries, feedback and explanation on hospital policies and Medisave regulations.

You will ensure the purchase of services from co-located hospitals and vendors are captured in patient bills and payments are made to vendors promptly. You will update and maintain the Master Records in SAP-ISH, and perform bank reconciliation on bill collections received.

You will prepare billing related reports for submission to MOH and SingHealth Community Hospitals (SCH) management. You will perform testing for system enhancements and provide inputs for process improvements. You may also be involved in other duties and projects, as and when assigned.

Job Requirements

• Bachelor's Degree in Accountancy, Business Administration (major in Accountancy or Finance preferred) or equivalent, with at least 2 years of experience in the Billing function within the Finance department.
• Relevant experience in the healthcare industry and/ or with SAP knowledge will be advantageous.
• Team player, resourceful, self-motivated and able to work independently
• Genuine interest in customer service
• Good interpersonal and effective communication skills
• Entry level degree holders are welcome to apply