Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS & Microsoft M365 is required
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work in 1 month or less notice

Direct Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Ability to understand transversal architecture in a Capital Markets context
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events

Specific Qualifications (if required)

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong IT Business Analyst/Project Manager in Singapore to join and support our client's Equity Derivatives team.

Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Marketing Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• Manage Programs/Projects involving Optical Infrastructure/Services deployment.

• Project Governance - Ensuring project resources execute against plans within the agreed time frame and budget.

• Tracking costs associated to a project, ensuring projects remain within budget

• Stakeholder Management - Leading scrum and other project calls as required, whilst keeping teams and management informed of critical activities and challenges impacting the program.

• Supporting Vendor & Supplier Management, including logistics where needed

• Reporting - Create group/project weekly Product Status Reports (PSRs), Milestone trackers, Metrics & Reports for communicating statuses to management.

• Risk & Issue Management – Working with resources to ensure risks/issues are identified, documented, and managed to guidelines.

• Attend project wash-up reviews and provide input to develop key learnings and execute actions to address them.

• Identify areas for continuous improvement, document issues seen, and provide suggestions on how to handle them.

Skills/Requirement

• 5 years+ experience executing Agile project/program management.

• Optical/DWDM deployment project experience of Ciena and/or Infinera networks is desirable

• Relevant experience in the IT/Telecom and/or Datacenter industry

• Good knowledge of networking fundamentals

• Ability to prioritize and manage multiple tasks.

• Excellent time management and problem-solving skills

• Ability to communicate at the executive level.

• Experience with Jira/Confluence & MS Office suite

Qualifications

• Bachelor’s degree in computer science or related field

• SCRUM practitioner certification or equivalent

• ITIL V4 foundation desirable

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Key Responsibilities:

Cybersecurity Risk Assessment & Mitigation:

• Cyber Risk Assessment: Conduct comprehensive cyber risk assessments in support of technology initiatives, identifying IT-related risks and recommending appropriate security controls to mitigate those risks.
• Risk Monitoring & Management: Continuously track and manage risk mitigations and exceptions, ensuring that risk reduction measures are implemented and that monitoring capabilities are integrated into the solutions to detect and respond to evolving threats.
• Compliance & Best Practices: Ensure that all security measures and controls are in compliance with internal policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA, PCI-DSS).

Network Security Design & Implementation:

• Solution Design: Design High-Level (HLD) and Low-Level (LLD) network security solutions, tailoring the security architecture to meet specific business requirements and security needs.
• Firewall & UTM Solutions: Implement and manage firewall and Unified Threat Management (UTM) solutions, including but not limited to Checkpoint, Fortigate, Palo Alto firewalls, and AWS-based security configurations.
• Encryption & Authentication: Design and deploy robust encryption technologies (e.g., Symantec 12.1.4) and implement two-factor authentication solutions (e.g., RSA Secure ID) to ensure secure access to corporate resources.
• Cloud Security: Manage and secure cloud environments, including AWS firewalls, AWS Shield, and AWS WAF, to safeguard cloud-based assets and services.

Security Incident & Problem Management:

• Incident Management: Respond to and resolve security incidents, monitoring for any unauthorised access, vulnerabilities, or breaches in the network. Investigate the root cause and implement remediation strategies.
• Change Management: Oversee changes in the network security environment, including the installation, configuration, and maintenance of firewalls, load balancers (e.g., F5 LTM/ASM), and proxy servers (e.g., Bluecoat, ZIA, ZPA).
• Proxy & Web Security: Manage and secure proxy servers and web security gateways (WSGA, Websense), ensuring that all outbound and inbound traffic adheres to the organisation’s security policies.

Global Client Support & Collaboration:

• Client Communication: Act as a liaison for global clients, understanding their security requirements and proposing tailored solutions that address their unique needs.
• Client Support: Provide ongoing support for security infrastructure deployed across various client locations, including resolving incidents, handling requests, and managing vulnerabilities.

Security Monitoring & Reporting:

• Network Monitoring: Utilise network monitoring tools (e.g., SolarWinds, CA Spectrum, and E-Health) to proactively identify potential threats and vulnerabilities in the network.
• Reporting & Documentation: Maintain detailed records of risk assessments, security incidents, mitigations, and system configurations. Prepare reports for management and stakeholders on security posture and risk mitigation progress.

Training & Awareness:

• Security Awareness: Educate internal teams and clients on best security practices, risk management strategies, and incident response protocols.
• Continuous Improvement: Stay updated with the latest trends, tools, and technologies in network security, ensuring the company’s security measures remain current and effective.

Job Requirements:

Qualifications:

• Experience: 10+ years of experience in network security, systems security, and risk management, with a proven track record in implementing network security solutions and managing complex security infrastructures.
• Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
• Certifications:
  • ITIL Foundation (V3 or higher)
  • VMware 6.x or similar (preferred)
  • Relevant certifications in network security such as CISSP, CISM, or CompTIA Security+.

Technical Skills:

• Network Security: Expertise in designing and implementing network security solutions, including firewalls (Checkpoint, Fortigate, Palo Alto), VPN solutions, and UTM.
• Cloud Security: Proficient in securing cloud environments such as AWS, including AWS WAF, AWS Shield, and AWS Firewall management.
• Proxy & Web Security: Experience with proxy servers and web security gateways such as Bluecoat, ZIA, ZPA, WSGA, and Websense.
• Network Monitoring: Hands-on experience with network monitoring tools like SolarWinds, CA Spectrum, and E-Health to ensure security and performance.
• Authentication & Encryption: Strong knowledge of authentication mechanisms (e.g., RSA Secure ID Two-Factor Authentication) and encryption solutions (e.g., Symantec 12.1.4).
• Incident Management & Troubleshooting: Experience in handling security incidents, conducting root cause analysis, and troubleshooting security issues.
• Firewalls & Load Balancers: Expertise in managing firewalls, load balancers (e.g., F5 LTM/ASM), and network configurations to ensure a secure and efficient IT infrastructure.

Soft Skills:

• Analytical & Problem-Solving: Strong analytical skills with the ability to assess complex security risks, identify vulnerabilities, and recommend effective solutions.
• Communication Skills: Excellent written and verbal communication skills to liaise with clients, teams, and management. Ability to explain complex security issues to non-technical stakeholders.
• Collaboration & Teamwork: Able to collaborate with multiple teams, both internal and external, to implement solutions and drive security initiatives.
• Client-Focused: Strong client management skills with the ability to understand and address specific security needs for global clients.

Principal Responsibilities

Analyst will assist Portfolio Managers with building analytical tools to price and risk manage the products we trade. The individual will also supply detailed analytics to support investment themes.

Key Responsibilities

• Responsible for execution and booking of trades and interacting with counterparties
• Generate trading ideas
• Create automated solutions that make existing data collection and signal identification processes more efficient and scalable
• Help monitor real-time trade executions on a daily basis and analyze sector and factor exposure to come up with optimal portfolio hedges

Qualifications/Skills Required

• At least 5 years of relevant experience, ideally an investment banking role or a buyside firm
• Bachelor’s degree preferably in Quantitative finance, Mathematics, Business/Finance, Economics, Computer Science or related fields
• Strong experience in financial modelling experience
• Strong background in financial instruments
• Self-starter and able to work independently
• Proven ability to thrive in a dynamic, fast-paced environment

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

You will play a critical role in supporting the operational efficiency and strategic goals of the hospitality portfolio. This position is responsible for analyzing operational performance, identifying opportunities for improvement, and providing actionable insights to enhance profitability, guest satisfaction and overall operational excellence. The position also assists the office of the COO / CEO on special company projects within the company.

Job Description:

• Identify trends, variances and opportunities for improvement in operational processes.
• Prepare detailed and accurate reports for senior management, highlighting findings and recommendations.
• Develop dashboards and visualizations to communicate performance metrics effectively.
• Evaluate the impact of initiatives, providing insights and adjustments as needed.
• Track financial and productivity performance against budgets/previous year and provide variance analysis.
• Support special projects related to operational improvements, cost-saving initiatives and service enhancements.
• Conduct competitor analysis and market research to understand industry trends.
• Provide recommendations for improving compliance and operational consistency across properties.
• Work closely with project team during the pre-opening phase of new properties.
• Assist with AEI projects, from ROI analysis, planning and design, to enhance property value and guest experience.
• Any other duties assigned by management.

Job Requirements:

• Diploma / Degree in hospitality, tourism management or business. Fresh graduates are welcome to apply.
• Business acumen and comfortable with analysis and synthesizing data.
• Strong knowledge of Microsoft office applications (Excel, Powerpoint) required.
• Experience with hotel systems advantageous.
• Experience with performance analysis and reporting tools (Excel, PowerBI, Tableau) advantageous.
• Willingness to learn, improvise and adjust to changing priorities
• Able to clearly articulate ideas both orally and writing to various stakeholders

Responsibilities:

• Support the head of research in formulating real estate strategy for the REIT’s balance sheet assets and fund vehicles
• Collect and prepare macroeconomic and real estate research materials as necessary
• Conduct research and analysis on Asian real estate markets, prepare presentations
• Provide analysis for pitchbooks, and support related capital raising for real estate funds
• Produce written papers on topical real estate related issues

Requirements:

• Bachelor degree with major in either economics, finance, statistics, mathematics, real estate, or business
• A keen interest in real estate markets is an advantage but not essential
• Strong analytical and numerical skills
• Excellent excel spreadsheet and PowerPoint skills
• Strong communication and writing skills in English
• Good presentation and interpersonal skills
• Able to multi-task, a fast learner with a positive attitude
• Dynamic, flexible and teamwork player

The candidate will join a team based in Singapore, as part of a Follow The Sun (FTS) team of global network engineers. The network team engineers, automates, monitors and supports high performance networks with extreme uptime requirements utilizing cutting edge network technologies. This role will focus on all aspects of enterprise networking including datacenter, backbone, market data, co-lo and end user environments.

The Asia Networks team is part of the Asia Infrastructure team with expertise across infrastructure disciplines including Data Center Management, Windows, Unix, Cloud , Information Security and virtualization. The role will be able to work with technical engineers and clients that span global offices across the US, EMEA, and APAC.

Principal Responsibilities

• Engineering, operations and implementation role in enterprise networks across all aspects of the network, including Market Data, low latency execution, datacenter, backbone, desktop connectivity, corporate Wi-fi and remote offices.
• Serve as an escalation point for critical issues. Help connect the global team to key network challenges and advocate for the needs of the APAC region.
• Implementation of global standards and participation in the network automation framework for deployment and operations.
• L2/L3 operational support experience with a desire to train more junior engineers and contribute to operational process improvement.

Requirements

• Minimum of 3 years of experience in a hands-on technical role for networks.
• Proven ability to take on a strong technical ownership capability in a global organization. Strong communication skills across engineering staff of multiple disciplines.
• An understanding of the importance of operations with a desire to train and mentor more junior engineers and improve/automate operational processes

Technical Competencies

• Expert knowledge of BGP routing protocol with a working knowledge of OSPF/IS-IS
• Expert skills in Trading Network implementation & operations, provisioning connectivity to various exchange and counterparty B2B connections
• An understanding of low latency technology and how latency impacts certain trading strategies
• Technical knowledge of multicast based provision of trading market data

Technical Competencies - Nice to have

• Experience with DC, enterprise leaf/spine designs, WAN engineering, enterprise QoS.
• Knowledge and experience of DMZ and Network Security technologies, Cisco and/or Palo Alto firewalls & F5 load balancers.
• Some exposure to Cloud networking is beneficial.
• Python, Go programming exposure with a slant towards network automation and tooling.
• Experience with analyzing packet captures, network capacity and performance management using FMAD, Corvil, Grafana, Prometheus etc.
• Experience of SDWAN technologies and their application for home user and small office deployments.

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

Responsibilities:

• Support the head of research in formulating real estate strategy for the REIT’s balance sheet assets and fund vehicles
• Collect and prepare macroeconomic and real estate research materials as necessary
• Conduct research and analysis on Asian real estate markets, prepare presentations
• Provide analysis for pitchbooks, and support related capital raising for real estate funds
• Produce written papers on topical real estate related issues

Requirements:

• Bachelor degree with major in either economics, finance, statistics, mathematics, real estate, or business
• A keen interest in real estate markets is an advantage but not essential
• Strong analytical and numerical skills
• Excellent excel spreadsheet and PowerPoint skills
• Strong communication and writing skills in English
• Good presentation and interpersonal skills
• Able to multi-task, a fast learner with a positive attitude
• Dynamic, flexible and teamwork player

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Facilities Management team Leasing Executive (Residential) for Knight Frank, you’ll be instrumental in ensuring our residential communities are well-maintained and thriving. This role puts you at the forefront of managing tenant relationships, lease negotiations, and community satisfaction, fostering a seamless living experience for residents. If you’re passionate about residential real estate, excel at maintaining high occupancy rates, and enjoy creating positive tenant experiences, this role offers a rewarding opportunity to grow within a respected real estate leader.

This role is perfect for someone ready to enhance the residential leasing experience, utilizing their expertise to contribute to Knight Frank’s high standards in property management. If you thrive in a dynamic environment and are excited about residential real estate, we’d love to hear from you!

What you will be doing:

• Lease Management: Oversee leasing activities, including the preparation of Letters of Offer and Tenancy Agreements, and collaborate with solicitors on lease documentation.
• Budgeting & Reporting: Prepare annual budget forecasts and generate monthly management reports to track performance and support strategic decision-making.
• Market Research & Occupancy Strategy: Stay updated on residential trends, constantly reviewing tenant mix and occupancy strategies to maintain a high occupancy rate.
• Resident Relations: Build and nurture positive relationships with residents, addressing tenancy matters such as move-ins, compliance, and maintenance promptly and professionally.
• Financial Management: Manage residential rental income and arrears, working closely with the Finance team on billing, deposit refunds, and related financial matters.
• Authority Liaison: Coordinate applications and liaise with relevant authorities on lease-related matters, ensuring compliance and a smooth leasing process.

What we’re looking for someone who’s:

• CEA Qualified: Holds the necessary qualifications to be registered with the Council for Estate Agencies (CEA).
• Experienced in Real Estate: Has a Diploma in Real Estate or a related discipline, with at least 5 years of experience in residential leasing or property management.
• Skilled in Negotiation & Marketing: Strong in lease negotiations and able to engage effectively with a diverse range of tenants and stakeholders.
• Detail-Oriented & Analytical: Meticulous in documentation, with solid financial analytical skills for managing budgets and lease-related finances.
• Proactive & Resident-Focused: Brings excellent interpersonal skills to foster positive resident relations and address their needs efficiently.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

Main Responsibilities

• Responsible for the design, development, maintenance of applications and systems as well as IT production and management of the Bank's technical infrastructures.
• At the forefront of technological innovation, IT teams provide technical and functional support for the development activities and projects of the various Corporate and Investment Banking professions in an international environment.
• Design and development of AI/IA Generative models: Data preparation, feature engineering, training, evaluation, versioning, deployment and monitoring. Select the most appropriate models and techniques based on the available data and the objectives of the projects.
• Establish MLOps / LLMOps infrastructure: Define and implement a robust MLOps architecture to ensure the full life cycle of AI and Generative AI models from design to production. Automate model development, deployment and monitoring processes.Ensure the quality, reliability and scalability of models in production.
• Contribute to realisation of Rest API and development in Python, industrialisation of internal POCs and maintenance of embeddings. Ensure necessary documentation and support handover processes
• Work closely with business teams and other project stakeholders to understand their needs and translate their issues into scientific questions. Communicate the results of the analyses and recommendations in a clear and concise manner.
• Coordinate with Cloud Centre of Excellence and Infrastructure teams to ensure project needs are addressed.
• Travel: Occasional

Qualifications and Profile

The successful candidate will definitely have:

• Experience required 2 to 7 years minimum in development of AI/ML technology solutions
• expertise in machine learning, deep learning, generative AI and MLOps.
• Knowledge of data management practices to clean, preprocess and transform data sets for model training
• Mastery of AI algorithms and frameworks (e.g., Tensorflow, PyTorch, Scikit, etc.)
• Knowledge of GEN AI and LLM technologies on the public Cloud using RAG patterns
• Understanding the ethical principles to better generate embeddings for GenAI.
• Expertise in Python, .NET or Java, DevOps / MLOps / LLMOps (GitLab CI/CD, Kubernetes, AWS Cloud, AWS Bedrock, AWS Sagemaker)

Other Professional Skills and Mindset

• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitive.
• Autonomous, self motivated and excellent team player.

About the company

Raintree is Singapore based External Asset Manager with a Capital Market Services license issued by the Monetary Authority of Singapore (MAS). Raintree was founded by a team of seasoned investment managers who hailed from one of the largest Discretionary Portfolio Management team in Asia and was designed to be a platform for investors seeking competent, independent, and comprehensive solutions for their investment needs.

Roles & Responsibilities

· Primary focus in Southeast Asia markets

· Serve as the main contact for clients on their accounts and investment needs.

· Understanding and keeping updated with clients' needs and circumstances

· Serving as a communication bridge between the firm, custodian banks and the clients

· Developing investment solution customised to each client's unique needs

· Together with the firm's investment team, advised clients on investment products and services to help them make informed decisions.

· Manage client inquiries, complaints, and feedback professionally and follow up to ensure resolution.

· Stay informed on industry trends, product knowledge, and best practices to better serve clients.

Job Requirement:

· Minimum of 5 years of experience in a similar capacity from a reputable bank

· Bachelor's degree, preferably with majors related to finance and investment

· Team player

· Proficiency in negotiation and conflict resolution.

· Strong organisational and time management skills.

· Adaptable with a proactive problem-solving approach.

About the job

We are an established leading Asian Investment firm with over USD4bn assets under management. We are looking to hire a Senior Analyst, Fund Operations to be based in Singapore, reporting to the Head of Operations to oversee the end-to-end Fund Operation matters of the firm.

Key Responsibilities:

• Perform cash/securities/trade reconciliation and NAV accounting
• Review invoices, and process monthly fund expense payments
• Assist in managing and tracking of client subscription and redemption processes
• Assist in trade lifecycle management when needed
• Liaise with auditors, fund administrators, tax agents and lawyers on all finance and operational matters
• Assist with management, client and regulatory reporting

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 3 years of experience working in fund operations within a hedge fund or fund accounting with a fund administrator.
• Strong work ethic, meticulous, ability to multi-task effectively, solid organizational and time management skills in a fast-paced environment

If you are interested, apply online today. We regret to inform that only suitable candidates will be contacted for further discussion. All data will be used for recruitment purposes only.

The Business Risk team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other Grant Thornton member firms and international travel.

Responsibilities

• Conducting research on client background and key risks, including the applicable MAS regulations for financial institutions
• Developing the scope of review, propose tailored audit work program and time schedules
• Coordinating kick off meetings and other planning activities
• Performing interviews/workshops with key stakeholders/senior management and testing of complex areas
• Preparing written reports, organising closing meetings, wrapping up audit work files, and supporting in the closure of the engagement
• Providing guidance to junior team member, as required
• Supporting the building and maintaining of relationships with clients and assisting with business development

Qualifications and requirements

• Recognised Bachelor's or Master's degree in Accounting, Finance, Business, or other related fields.
• At least 2 years of relevant experience, preferably in a risk and control and compliance position in a big public accounting firm or a commercial environment. Individuals with a background in external audits may also apply.
• Professional qualification (CPA, CA, CIA) is highly preferred but not a pre-requisite
• Technical knowledge of relevant business risk areas. Familiarity with the Financial Services industry is preferred.
• Ability to prioritise and work independently and as a team player
• Strong sense of accountability, good time management and project management skills
• Effective report writing skills, proficiency with MS Office, strong analytical and interpersonal skills
• Candidates with data analytics skills will have an advantage.

You will be part of our Process + Systems team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence.

WHAT WILL YOU BE DOING ON A DAILY BASIS?

Your primary objective is to take care about the integration of new Sea Logistics systems into the operational daily work, as well as continuously seek for improvements in existing processes + systems.

• Analyze + design + improve our systems landscape.
• Manage projects for system implementations.
• Balance country systems requirements versus global planning to ensure optimal resource allocation.
• Support 1st and 2nd Level Support by knowledge sharing
• Analyze risks + costs of systems implementation.
• Organize the testing of different systems with all stakeholders.
• Coordinate +establish + moderate workshops with the aim to deliver continuous improvement.

Job Responsibilities

• Design Support: Assisting the Head of Engineering in the design and innovation of data centers, ensuring consistency with the company's design principles.
• Collaboration: Working closely with customers and vendors to address and solve engineering challenges, contributing to solutions engineering efforts.
• Project Management: Supporting the delivery of data center projects, ensuring they meet timelines, budget constraints, and quality benchmarks.
• Innovation: Fostering innovation in the data center design and delivery, leveraging opportunities to enhance the company's platform across the region.
• Leadership and Culture: Demonstrating high personal integrity and professionalism, promoting an inclusive environment and contributing to a high-performance culture within the engineering team and acting as a role model and support the Head of Engineering in leading the team.

Requirements:

• Proven strong experience in data center design and delivery, ideally someone with seasoned leadership experience across engineering and operations in highly reputable data center companies.
• More than 15 years of experience with track record of delivery (design, engineering, project management) and operations of more than 100MW of data center capacity.
• Strong ability to collaborate with cross-functional teams, customers and vendors.
• Excellent project management skills with a focus on quality and efficiency.
• Demonstrated leadership qualities and a commitment to fostering a positive team environment.
• Innovative mindset with a strong drive to enhance engineering solutions.

Other Added Advantage

• Certified Data Centre Professional (CDCP), Certified Data Centre Management Professional (CDCMP), or similar, are highly desirable.

You will be part of our Process + Systems team adding your expertise + skills to the delivery of customer + operational excellence.

WHAT WILL YOU BE DOING ON A DAILY BASIS?

Your primary objective is to manage + execute all the related activities of process analysis, project management, supporting with documentation + business process modeling in compliance with company standards.

• To provide guidance and enforcement to countries on adopting and executing all globally aligned processes and procedures.
• To participate in strategic projects with management to drive operational excellence organization.
• To drive process improvement, process re-engineering + support the implementation of changed processes.
• To collaborate with other corporate functions to ensure business needs are identified + translated into technical solutions.
• To support the implementation of best practices + methodologies to the major organization stakeholders.
• To support + coordinate near shoring activities to the global shared service centers
• To drive OPEX reductions through adoption of e-solutions, standard processes and compliant tasks allocation.
• To identify knowledge gaps with countries and collaborate with corporate functions to ensure same are closed

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Responsibilities:

• Analyse network traffic patterns, bottlenecks and track performance to identify issues proactively and provide recommendations for network optimization when required.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Develop and maintain network performance reports for management review.
• Good understanding of network budget planning related to Capex and Opex.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Active participation during network audits and collaboration with relevant stakeholders.
• Ensure organization's APAC network compliant with rules and regulatory guidelines.
• Establish and enforce network operational and procedures manuals.
• Supervise Network Operations team, review KPI and ensure SLA.
• Manage vendors and service providers including MSA, SA, services level to ensure service reliability and cost efficiency.
• Coordinate with cross-functional teams for network planning and service-related matters. e.g.: DR Drills, Third party risk mgmt., Asset mgmt., Lifecycle mgmt., Privilege Access mgmt., Patch mgmt. etc.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or closely related qualifications with min 5 years of experience as Network Operations Lead or Senior Network Engineer (Planning, Implementation and Operations.
• Min. 8-10 years of experience in network planning, design and Implementation.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Hands on experience in Network deployment for large enterprise and Datacenter networks.
• In-depth knowledge of IP routing, Switching, BGP, OSPF, SD-WAN, QOS and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5 or equivalent.
• CCNP/CCDP, ITIL or equivalent are required.
• CCIE is desirable.
• Excellent written and verbal communication skills, capable of presenting to technical and non-technical audience.
• Prior working experience as an IT professional in banking or financial institution is an advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24802

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239