IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Client: JP Morgan

Department: Business Support Management

Division: Finance & Business Management, Corporate & Investment Bank

Summary

Our Business Support Management (BSM) team of JP Morgan is tasked with a variety of business administration and control responsibilities and provides general support of day to day business functions. We are a function within Commercial & Investment Bank (CIB) Finance & Business Management organization.

As a Business Change Manager within Business Support Management, you will be responsible for administrative and control-focused support to our CIB business. You will collaborate with people across all levels and multiple lines of business to execute deliverables e.g., Business Managers, CIB BSM global counterparts, and Internal Business Partners such as Business Control, Compliance, Human Resources, and Technology.

Key Responsibilities

• Manage on/off boarding process e.g., verification checks, provision of technology and management of technology accesses including hardware, applications, market data for joiners and leavers
• Implement controls including consecutive leave, physical access management, business resiliency support, centralized policy and procedure
• Communicate and coordinate implementation of firmwide policies and changes in strategy; Partner with regional and global teams to ensure business initiatives are achieved
• Coordinate Real Estate matters including space planning, move management and location strategy; Represent CIB in firmwide and regional real estate strategy reviews and execution of associated logistics. Liaise with Global Real Estate and Facilities on projects and day to running of our locations
• Ensure accuracy of headcount projections used in space planning; Prepare reporting and analytics on our headcount and real estate footprint; Manage space assignments to optimize the utilization
• Analyze operational changes and assess the change impact. Analyze and summarize data for presentation and interpretation
• Assist in day-to-day issues that arise e.g., seating constraints and Tririga/data issues
• Handle ad-hoc requests from business related to technology, real estate, resource allocation etc. Plan and oversee ad-hoc projects from execution through completion. Respond to audit and compliance queries

Required qualifications, skills and capabilities

• Bachelor’s degree
• Minimum of 5 years of experience, preferably in Investment Banking
• Ability to implement new processes, escalate issues and communicate with influence
• Ability to analyze processes and issues: troubleshoot, make connections, leverage data and problem solve
• Experience in operating across multiple locations, with different languages, customs and backgrounds
• Strong control mind-set and attention to detail

Preferred qualifications, skills and capabilities

• Work independently whilst also operating effectively in a team-based environment
• Demonstrate strong attention to detail, self-starter, prioritize and manage a demanding workload
• Strong Microsoft Office capabilities especially excel and power point
• Develop relationships and demonstrate influence across a range of functions
• Previous working experiences of control functions would be valuable

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are representing our client, an established agricultural enterprise with core business activities in China, to look for a Business Development Executive (base in Singapore) to provide support for the development of business outside Singapore.

Job Responsibilities

Support for Business Activities and Projects

• Assist in the preparation of business reports, presentations, and documentation.
• Coordinate and support business activities and events.
• Schedule meetings, prepare agendas, and take meeting minutes.
• Update business development databases and tracking tools.
• Conduct research as needed for business development.
• Serve as a point of contact for project team and stakeholders.
• Assist in monitoring schedules and deadlines.
• Communicate project updates and progress reports to the team.
• Organize, maintain and archive comprehensive business and project documentation, plans, and reports.
• Assist in managing budgets, tracking expenses and reporting. Ensure that financial records are maintained in an organized manner.
• Identify potential issues/risks and escalate them to Management.
• Assist in problem-solving and troubleshooting issues.

General Support

• Arrange travel, accommodation, and other logistics where needed.
• Provide general administrative support to Management and team.
• Any other tasks to ensure smooth operation.

Requirements

• Minimum a Diploma in Business Administration, Project Management, or a related field.
• Proven experience as a Business Development executive or similar role.
• Experience with project management software and tools is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and multi-tasking skills.
• Strong written and verbal communication abilities.
• Ability to work both independently and collaboratively in a team environment.
• High level of accuracy and attention to detail.
• Strong problem-solving skills and the ability to think critically and resourcefully.
• Proficiently bilingual in English and Chinese (to communicate with Chinese speaking stakeholders).
• Ability and willingness to travel outside Singapore for project execution.

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

About SingX

SingX is a leading Payment Services company headquartered in Singapore, founded by a team of experienced ex-bankers. With eight years of operation, SingX is revolutionizing cross-border payments and has received multiple industry accolades, including the prestigious MAS (Monetary Authority of Singapore) Fintech Award in 2017. We are proud to be recognized as one of the top five cross-border payment providers in Singapore.

Our operations span three major financial centers: Singapore, Hong Kong, and Australia, enabling us to deliver cross-border payment solutions to individuals, businesses, and financial institutions across over 180 countries.Core Value Proposition:

We emphasize Cheaper, Faster, and More Convenient payments through our 100% digital solutions powered by a world-class technology platform. Our service offerings include:

1. Consumer Solutions
2. Business Solutions
3. Solutions for Banks and Payment Intermediaries
4. Trade and Supply Chain Solutions

To learn more about our services, visit: business.singx.co

Job Description

We are seeking a Business Development Manager for our B2B corporate/enterprise segment. This role is crucial for driving new business from importers, exporters, software companies, logistics providers, shipping firms, and new economy businesses such as marketplaces with cross-border payment needs. Given the pivotal stage of our growth and ambitious expansion plans, this position offers a unique opportunity for anyone looking to advance their sales career in the fintech payments sector. The compensation structure includes a substantial variable component to reward performance effectively.

Key Responsibilities:

• Identify and pursue business prospects to meet assigned sales targets.
• Expand the share of wallet from existing clients.
• Achieve or surpass monthly, quarterly, and annual sales objectives.
• Cultivate strong client relationships; engage and influence key decision-makers to deepen connections and generate referrals.

Requirements:

• 1-4 years of relevant experience in cross-border payments or sales targeting the MSME segment.
• A degree or professional qualification from a recognized university is preferred.
• Proven track record of achieving sales targets.
• Strong negotiation and closing abilities.
• Characteristics: persistent, reliable, coachable, and possessing high integrity.
• Ability to thrive under pressure with meticulous attention to detail.

Join us at SingX to be part of an innovative team that is shaping the future of cross-border payments!

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Overview: Apexia is seeking an experienced and motivated Business Development Manager to drive growth and expand our client base. This role is essential for identifying and acquiring prospective clients, managing sales calls and queries, and promoting Apexia's suite of professional services, including accounting and corporate secretarial services. The ideal candidate will have a strong background in sales and business development within the professional and corporate services industry.

Key Responsibilities:

• Identify and prospect new business opportunities to expand the client base within the professional services market, with a focus on accounting and corporate secretarial services.
• Build and maintain strong relationships with potential clients, offering tailored solutions to meet their business needs.
• Manage the sales pipeline, from lead generation and qualification to closing deals and maintaining long-term client relationships.
• Conduct sales calls, presentations, and meetings with prospective clients to explain Apexia’s services and value proposition.
• Respond to client inquiries, providing accurate information and addressing concerns in a timely and professional manner.
• Collaborate closely with the internal teams, including account managers and senior leadership, to ensure alignment and the successful delivery of services to new clients.
• Develop and implement sales strategies and plans to achieve targets and meet business objectives.
• Prepare and deliver regular reports on sales activities, performance, and market developments.

Required Qualifications and Experience:

• A minimum of 3 years of experience in business development, sales, or a related role in the professional and corporate services industry.
• Proven experience in selling or handling accounting, corporate secretarial, or related services.
• Strong track record of successfully acquiring new clients and managing sales processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain professional relationships with senior executives and decision-makers.
• Demonstrated ability to work independently, manage a sales pipeline, and meet targets.
• A deep understanding of the corporate services industry and the needs of clients in areas such as accounting and corporate secretarial services.
• Bachelor’s degree in Business, Marketing, or a related field preferred.

Desired Skills:

• Knowledge of the regulatory and compliance landscape within the professional services sector.
• Strong problem-solving skills and a solution-oriented approach to client needs.
• Ability to adapt to a fast-paced, evolving business environment.

Why Join Apexia:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• Be part of a dynamic and innovative team focused on delivering high-quality services to clients across the region.
• Work in a collaborative environment where your ideas and contributions are valued.

• Position: Associate (Business Consultancy Firm)
• Working Hours: 5 Days [9am - 6pm]
• Basic Salary: $2,800 - $3,500 + Bonus
• Walking Distance From Commonwealth MRT, Singapore

Company is an Accredited Training Organization (ATO) that is certified by the Singapore Accountancy Commission to develop candidates who aspire to be Chartered Accountants of Singapore. This role will specialize in giving advice to customers instead of doing normal accounting duties.

Requirements:

• Any experience in accounting, audit, corporate or individual insolvency or restructuring space.
• Diploma or Degree in Accountancy and/or ACCA // Business Administration or equivalent

Jobs Scopes:

• Preparation of documents for conflict checks.
• Liaising with clients on the documents required.
• Performing an analysis on the historical and current financial performance of the clients.
• Performing a review of historical transactions.
• Investigating the cause of the insolvency.
• Assisting in the preparation of cash flow projections and assessing the validity of the assumptions adopted, taking into account the liquidity constraints / requirements of the client.
• Liaising with government bodies such as CPFB, IRAS, MOM and CPFB.
• Liaising with various stakeholders in the administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators.
• Familiarising themselves with the prevailing insolvency laws.
• Assisting the Directors and Managers on the administrative aspect of the engagements such as time reporting, preparation of the Bill of Cost, documentation tracking etc.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

Job Description

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Requirements

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting.
• Experience in Agile based development.

EA Number: 11C4879

Key Responsibilities

• Manage and oversee the implementation and transformation of key banking projects to streamline business operations, enhance operational efficiency, and drive innovation across the bank.
• Establish and improve operation processes with cross-functional teams including IT applications
• Utilize business process engineering methodologies to analyze, redesign, streamline and optimize key processes within various teams including but not limited to KYC process, Operations, Risk management, Reporting, etc.
• Work closely with stakeholders to identify process gaps, initiate projects, working closely with the relevant teams for implementation.
• Implement change management strategies to facilitate the bank’s adoption of new operations, technologies, and digital solutions.
• Collaborate with the relevant teams to leverage technology solutions and automation tools to support process improvement initiatives and digital transformation efforts.
• Coordinate any operational or technical issues post-implementation in collaboration with support teams
• Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings.
• Communicate project milestones, risks and outcomes effectively to stakeholders, maintaining clear and consistent update to assess the effectiveness of transformation initiatives.
• Any ad-hoc reporting, coordination or implementation as required for bank’s operations

Requirements

• Bachelor’s degree in Finance, Information Technology, or related field
• At least 7 years of experience in project management, business process engineering, and digital transformation within the banking or financial services industry.
• Background in consulting with a focus in banking operations is desirable
• Demonstrated experience leading cross-functional teams and managing complex transformation projects from initiation to implementation.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to identify process improvement opportunities, analyze data, and drive data-driven decision-making.
• Proven ability to adapt to a fast-paced, dynamic environment

Only shortlisted applicants will be notified.

Business Process Consultants are trusted advisors to client stakeholders, leveraging their expertise in ServiceNow to optimize business processes and drive meaningful transformation. They possess a broad and deep understanding of business process concepts and demonstrate thought leadership across various specialized domains.

As a Business Process Consultant, you will play a critical role in defining the needs of customers for their ServiceNow implementations. This includes collaborating with stakeholders to analyze current processes, identify areas for improvement, and design tailored solutions. You will work closely with cross-functional teams to customize and configure the platform while providing training and ongoing support to ensure successful adoption.

In addition to delivering impactful ServiceNow implementations, you will contribute to organizational change by developing and delivering presentations, conducting training sessions, and educating stakeholders on the benefits of process improvement. You will also support clients in preparing for and conducting user acceptance testing, as well as facilitating "Go/No Go" meetings to enable informed decision-making.

Simultaneously, you will collaborate with team members to refine and advance the next generation of Business Process Consulting and Organizational Change Management practices.

Responsibilities

Consulting Responsibilities (70-80%):

· Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs.

· Partner with project teams to deliver successful enterprise service management solutions to our customers.

· Lead functional discovery and functional process workshops / working sessions

· Gathering business requirements and translate them into workable solution specifications

· Document user stories/requirements based on customer processes/ServiceNow solution design per best practices

· Defining industry and client specific business processes and identify opportunities for business process optimization

· Advising on all things business process related to ServiceNow implementation projects

· Developing functional process guides, workshop materials and techniques

· Serving as the business process SME throughout the lifecycle of all engagements

· Furthering your ServiceNow Expertise by developing knowledge on additional modules within the Suite

Engagement Manager Responsibilities (20-30%):

· Client Relationship Management: Serve as the primary client liaison, ensuring satisfaction and addressing concerns promptly.

· Project Coordination: Align timelines, resources, and deliverables while monitoring project progress and leading key meetings.

· Risk Management: Identify and mitigate potential risks to ensure project success.

· Stakeholder Engagement: Maintain clear communication and alignment with all stakeholders.

about the company
Our client is a global Private Bank, with a strong presence across APAC, Europe and America.

about the job

• Serve as a strategic partner to the Head of IT: Collaborate on project planning, provide support in communications and act as a liaison between IT and other departments.
• Drive data-driven decision making: Gather and analyze data from across the organization, identifying trends, risks, and opportunities to inform key business decisions.
• Manage financial and operational performance: Prepare reports, forecasts, and budgets while monitoring business performance and identifying areas for improvement.
• Ensure successful project delivery: Support the management team throughout the project lifecycle – from planning and execution to monitoring and reporting.
• Facilitate effective communication: Develop clear and concise presentations, reports, and documentation to keep internal and external stakeholders informed and engaged.

skills and experience required

• >2 years of relevant experience
• Good communications and interpersonal skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

Overview

This is an exciting opportunity to be part of the fastest growing, most vibrant and dynamic region in the world! This role will be part of the MCAPS Asia President Office, living and breathing Customer Centricity, constantly thinking of ways to open all Rooms of The House and raising the bar to deliver the highest impact in Asia.

The MCAPS Asia President office is looking for a customer centric and results driven individual to partner with our Areas to deliver the most impactful Customer and Partner Executive engagement. Reporting to the Chief of Staff (CoS) of the Asia President, this role will primarily plan and execute Customer & Partner executive engagements and programs, working across with Leaders’ CoS and various functions in Asia Areas, Countries and Corporate.

You would have ideally worked with Senior Sales Leaders in a sales and results driven environment, with acute understanding and ability to evaluate Customers’ and internal requests, enabling you to manage and prioritize in the most efficient and diplomatic manner.

Responsibilities

1. Partner with Area Teams to formulate the Executive engagement strategy and framework for Customer accounts and Partners that are sponsored by the Asia President. Operationalize the plan to execute regular internal and external governance with the Customer/Partner with clear go-forward plan and deliverables. Program manage key engagement such as EBC, external events, critical escalations with the Sales teams and maintain 360 view of the account with regular internal updates (eg newsletter).
2. Attend Customer/Partner meetings with the Asia President where possible, and work with the Sales Team to orchestrate internally, connecting with cross functional teams to follow through on Customer requests.
3. Be the trusted go-to partner of the assigned Area(s), connecting regularly to understand their strategy, core priorities and deliverables. Solicit feedback from the Area(s) to strive for continuous improvement and efficiency both ways.
4. Plan and execute Country visits, optimizing all aspects of the engagements and meetings with Customers, Partners, Employees (eg Townhall, Roundtables), Events and PR/Media/Analyst briefings. Partnership with the Area, plan the end to end of the visit with timely preparation and briefing with the Asia President, following through with post meeting notes to the Customers and Partners.
5. Represent the Asia President in planning and executing Corp/GES led CxO events (eg CEO Summit), partnering and managing invites and exceptions with the Area teams.
6. Formulate a systematic process for Areas/Countries to request for Asia President and Corporate Executives engagement with Asia Customers. Create an overview of these requests along with visits to Asia by Corp Executives.
7. Connect with functional teams, not limited to Solution GBB/Industry/ECA/CO&I to form a holistic view and understanding of the business. Partner with these teams and leverage a wide spectrum of expertise and capabilities to orchestrate internally, enabling the greatest impact with the Customer through the One Microsoft engagement.
8. Institutionalize regular learning sessions within the Asia President Office, extending to the Asia Core LT CoS/BM/BPM to explore new ways of operationalizing our core priorities and deliverables with AI and Copilot.

Qualifications

1. 10+ years' experience in Operations, Program Management, Strategy and Analysis in a Sales Environment
2. BA/BS or equivalent work experience. MBA preferred
3. Executive maturity, organizational agility and strong impact and influence competencies. Ability to manage ambiguity and manage complexities.
4. Self-motivated and directed, requiring minimal supervision.
5. Ability to work effectively across groups (business and functions) in a fast-paced work environment.
6. Strong project management skills: ability to drive multiple projects forward, effectively leveraging all resources to drive results.
7. Effective at influencing without authority and driving work through others.
8. Creativity in solving problems and generating innovative solutions
9. Proven ability to create clarity, generate energy and deliver success

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

We are seeking a dynamic and results-driven Business Development & Academic Executive to promote and expand Singapore Human Resources Institute’s (SHRI) solutions and programmes. This role requires a professional with an understanding of business development, strong communication skills, and the ability to build and nurture client relationships. The successful candidate will play a key role in driving growth through collaborating with Marketing in outreach and effective program campaigns.

Key Responsibilities:

Business Development

• Develop and execute a business development strategy to increase enrollment for programs and position SHRI as a partner of choice.
• Identify and pursue new opportunities by targeting corporate clients, and industry partners.
• Build and maintain strong relationships with HR / Business leaders, organizations, and associations to promote program offerings.
• Utilise market research to understand trends in HR education and adapt sales approaches to meet prospective client needs.
• Collaborate with the marketing team to develop impactful marketing campaigns, including digital content, events, and promotional materials.

Academic Program Promotion

• Serve as a knowledgeable spokesperson for HR programs, effectively communicating their value, curriculum, and career impact to prospective students and corporate partners.
• Conduct informational sessions, webinars, and one-on-one consultations to guide prospects through program offerings and admission processes.
• Provide accurate information on program structure, schedules, and costs, while addressing any questions or concerns from prospective students or corporate clients.
• Liaise with academic and administrative departments to ensure smooth communication of program details and seamless onboarding of new students.

Relationship Management & Client Support

• Develop and manage partnerships with key organizations, associations, and influencers to expand program reach and credibility.
• Act as the primary contact for enrolled students and corporate clients, ensuring a high level of satisfaction through ongoing communication and support.
• Monitor and report on program performance metrics, including enrollment numbers, student satisfaction, and partner engagement, to refine strategies.

Qualification:

• Minimum Diploma in Business, Marketing, Human Resources, or a related field.
• 2+ years of experience in business development, sales, or a similar role, preferably within education or HR.
• Proactive, self-motivated, and results-oriented with strong networking skills.
• Comfortable working in a collaborative environment and adapting to changing priorities.

• Conducting market research to identify potential areas for business growth and expansion.
• Analyzing industry trends, market dynamics, and competitor activities to inform business development strategies.
• Cultivating and maintaining relationships with existing clients to ensure satisfaction and loyalty.
  Developing strategies to upsell or cross-sell additional products or services to existing clients.
  Establishing rapport and trust with new clients through effective communication and relationship-building.
• Creating and presenting proposals, pitches, and presentations to potential clients.
• Tailoring proposals to meet the specific needs and objectives of each client.
• Negotiating terms and contracts with clients to close deals and secure new business.
• Developing and implementing strategic sales plans and tactics to achieve business development objectives.
  Setting sales targets and KPIs, and monitoring performance against goals.
  Analyzing sales data and metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.

Responsibilities:

1. Strategic Planning and Execution: Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives, driving sustainable growth and competitive advantage.
2. Process Optimization: Evaluate and refine operational workflows to enhance efficiency, optimize resource allocation, and reduce redundancies, ensuring maximum productivity.
3. Data-Driven Decision Making: Conduct comprehensive data analysis to generate actionable insights, track key performance indicators (KPIs), and provide strategic recommendations to inform high-level decision-making.
4. Cross-Functional Collaboration: Act as a central liaison, fostering seamless communication and collaboration among departments to ensure alignment and the successful delivery of complex projects.
5. Project Leadership and Team Development: Lead and manage critical projects, ensuring timely completion and alignment with business goals while mentoring and developing team members to cultivate leadership and operational excellence.
6. Cost Optimization and Risk Mitigation: Implement cost-control measures, conduct risk assessments, and develop mitigation strategies to safeguard the company’s operational and financial health.

Requirements:

1. Educational Qualifications: Bachelor’s degree or higher in Business Administration, Management, or a related discipline from a reputable institution.
2. Professional Experience: A minimum of 3–5 years of progressive management experience in business operations, strategy execution, or related domains, preferably in a dynamic or multinational environment.
3. Analytical and Technical Proficiency: Exceptional analytical acumen with expertise in using advanced data analysis tools such as SQL, Tableau, or Power BI to derive insights and drive outcomes.
4. Leadership and Communication Skills: Outstanding verbal and written communication abilities with a proven track record of influencing stakeholders and leading cross-functional teams.
5. Problem-Solving and Resilience: Demonstrated capacity to manage high-pressure situations, navigate complexities, and provide innovative solutions to multifaceted challenges.
6. Personal Attributes: Strong interpersonal skills, adaptability, and a results-oriented mindset, with a commitment to continuous learning and professional development.
7. Language Proficiency: Bilingual or multilingual capabilities are advantageous, particularly fluency in English and other relevant languages.

BUSINESS RELATIONSHIP MANAGER

We are seeking for a Business Relationship Manager to specifically manage our Japanese corporate customer portfolio. The incumbent will report to the Head of Japanese Corporate Banking Department and will be responsible for marketing, business development, relationship management and risk management for new and existing Japanese clients. The person will promote corporate banking and other related services and investment activities to Japanese affiliated companies in the Asia Pacific region. The incumbent will also need to manage and strengthen existing customer relationships that have been established by the Head Office in Japan.

Applicants should possess a degree preferably in Business Administration, Economics or Accountancy or its equivalent with about 4 years' experience in promoting banking solutions to Japanese corporate and institutions. The nature of the job will require the person to be familiar with the Japanese business process and have a good understanding of the working culture of this customer group. Proficiency in Japanese is required as business dealings with Japanese clients are conducted in Japanese. They must also possess strong analytical, communication, financing product knowledge and interpersonal skills. Overseas travel may be required.

Remuneration will commensurate with qualifications and experience.

Interested candidates are invited to send in your application together with a comprehensive resume, current or last drawn salaries details, contact number and a recent passport size photograph to:

The Human Resources Manager

SUMITOMO MITSUI TRUST BANK, LIMITED

One Raffles Quay, #24-01

North Tower, Singapore 048583

(Only shortlisted candidates will be notified)

Updated Job Description: Business Support Executive

Position Title: Business Support Executive

Location: Singapore

Reporting To: Regional Director of Revenue and Strategic Engagement

Who We’re Looking For:

Are you someone who doesn’t just think outside the box—but wonders why the box even exists? Do you thrive in chaos, love solving problems, and enjoy challenging the status quo? If you’re the type who values EQ over IQ, embraces creativity, and takes pride in finding unconventional solutions, you might just be the perfect fit for this role.

We’re looking for a Business Support Executive who can roll with the punches, think on their feet, and bring a dynamic, go-getter attitude to everything they do. Forget textbook solutions—we want someone who’s ready to take ownership, step up when needed, and support our Regional Director in growing Jumborca’s business outside of China.

If you’re all about breaking molds and getting things done, read on.

What You’ll Be Doing:

Keeping Chaos Under Control:

• Be the behind-the-scenes hero: managing schedules, coordinating meetings, and keeping things running seamlessly.
• Take ownership of key documents like contracts, proposals, and SOWs—polishing them to perfection.
• Draft reports, presentations, and pitches that stand out and tell a story.

Backing Sales Like a Champ:

• Help create killer solution write-ups, pricing strategies, and SOWs that seal deals.
• Be the backbone of the sales process—track leads, update CRMs, and make sure no opportunity slips through the cracks.
• Dive into research to uncover market trends, potential opportunities, and fresh ideas.

Driving Strategy with Confidence:

• Be the Regional Director’s partner-in-crime, keeping strategic projects, alliances, and partnerships on track.
• Chase deadlines, follow up with stakeholders, and ensure deliverables align with the big picture.
• Proactively identify areas to add value and step up when needed.

Communicating Like a Boss:

• Be the go-to point of contact for internal and external stakeholders—polished, personable, and professional.
• Organize and prioritize communication so nothing gets missed.
• Draft client-facing materials that are sharp, impactful, and perfectly aligned with our brand.

Fixing What’s Broken:

• Spot inefficiencies in workflows and suggest creative solutions to improve productivity.
• Own repetitive tasks—automate, streamline, or tackle them head-on so they don’t slow things down.
• Recommend tools, systems, or processes that make the workday smoother, smarter, and faster.

What You’ll Need to Crush It:

Your Background:

• We’re not big on certificates—prove you can make things happen, and that’s what counts.
• Bonus points if you’ve worked in admin, operations, or support roles where multitasking was the name of the game.

Your Superpowers:

• EQ Rockstar: You’re empathetic, a great communicator, and can read the room like a pro.
• Challenger Mindset: You’re not afraid to question the norm and suggest better ways of doing things.
• Proactive Problem-Solver: When something isn’t working, you don’t wait—you fix it.
• Creative Thinker: You see opportunities where others see obstacles and turn ideas into action.
• Adaptable and Resilient: You thrive in dynamic environments and stay cool under pressure.
• Tech-Savvy: You’re comfortable with tools like Microsoft Office and CRMs—and you learn new tech fast.
• Detail-Oriented Dynamo: You catch what others miss and make sure every “i” is dotted and “t” is crossed.

Why You’ll Love This Role:

• Break the Mold: Be part of a company that’s all about challenging the status quo and redefining what’s possible.
• Grow Fast: Work directly with the Regional Director and get hands-on experience in strategy, sales, and business execution.
• Make an Impact: Your ideas and energy will directly shape the growth and success of Jumborca’s business.
• Dynamic Environment: Forget boring routines—every day here is different, exciting, and full of opportunities.

How to Apply:

If this sounds like your kind of challenge, we want to hear from you!

Let’s shake things up together!

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

IT Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

Are you a confident dedicated sales professional with a strong desire to earn an attractive income? Our high expectations come with great rewards.

• A ‘go-getter’ role with the ability to generate a strong sales pipeline independently in the local market and achieve defined sales target.
• Promote the company’s foreign exchange products and services while developing and maintaining relationships with prospective and existing customers, ensuring they receive the highest level of service.
• Self-motivated, result orientated and energetic.
• Attractive remuneration package for successful applicants.

Job Responsibilities:

• Identify business opportunities of targeted segments, primarily from cold-calling
• Channel sales and business development
• New customer acquisitions and developing customer relationships
• Ensure appropriate marketing or sales material are generated
• Make appointments, visit and present our services to prospective merchants
• Engage with merchants to understand their needs and create and articulate compelling value propositions

Job Requirements:

• Diploma, preferably majoring in business or a related discipline
• Minimum 2 years relevant direct (local/regional) sales experience, preferably with other MAS-licensed Major Payments Institutions (cross-border money transfers), Fintechs, or financial institutions
• Excellent interpersonal skills and an ability to build strong relationships with partners
• Self-motivated team player with a strong sense of responsibility
• Able to communicate well with various levels of people in organizations
• Language proficiency in English and Mandarin (to liaise with Mandarin-speaking associates and in-view of business communication)
• Immediate availability preferred

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Provide inputs of strategizing sales and marketing activities to increase sales
• Ensure the IFA marketing spend is within budgets
• Collaborate with training team to conduct regular product and refresher training for the partner
• Undertake event management activities and promotions to engage Management, Sales Directors and advisors.
• Working closely with Internal stakeholders: Product, Compliance, Life Operations Dept. to ensure manual cases submissions and inceptions are within SLA timeline
• Keep abreast of market updates, trends and competitor offerings for the IFA space
• Ensure all incentives campaigns are fulfilled
• Ensure advisors enquiries are promptly answered by BDMs for a good partnership experience

REQUIREMENTS

• Degree or diploma in any discipline
• CMFAS (Module 5, 9, 9A, HI) preferred.
• Self-motivated, independent and results oriented
• Understand IFA business in the marketplace
• Knowledge in sales and marketing
• Good interpersonal and networking skills
• Personable, active listener and team player
• Professional appearance and self-confident