Intern - Business Operations Analyst
11 months ago
Team, Come join the Customer Outcomes Operations team, and work with a talented group of Sales, Services Delivery, Customer Success and Business Opera..
Team,
Come join the Customer Outcomes Operations team, and work with a talented group of
Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.
Role
The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.
Responsibilities
- Be part of executive analyses, strategies, and deliverables (E.g., QBR)
- Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
- Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
- Ad-hoc work as required by Area leaders or APJ leadership
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