Support the FCC division in implementing the Client Lifecycle Management (CLM) initiative, focusing on improving onboarding processes, compliance with AML/CFT and sanctions regulations, and enhancing client lifecycle management. Collaborate with cross-functional teams and stakeholders to streamline processes and strengthen compliance expertise across various offices.

Key Responsibilities:

• Review and enhance onboarding models/processes across locations.
• Align policies and procedures with key stakeholders (Front Office, Compliance, Technology, etc.).
• Strengthen staff understanding of FCC policies through training, assessments, and reviews.
• Develop a global roadmap and manage timelines for CLM implementation.
• Define and refine requirements/procedures based on the target operating model.
• Ensure timely and complete delivery of project scope, including roles, SLAs, and regulatory approvals.
• Provide progress updates to stakeholders and senior management.
• Assist with queries and support related to CLM project requirements.

Requirements:

• Degree with 7+ years of FCC experience.
• Strong knowledge of AML/CFT and sanctions regulations in private banking or wealth management.
• Critical thinker with strong analytical, project management, and stakeholder management skills.
• Understanding of governance, controls, and regulatory expectations.
• Collaborative team player with excellent communication skills and attention to detail.
• Familiarity with AML/CFT regulations in Singapore, Dubai, Hong Kong, and the UK is preferred.
• Professional certifications (e.g., ACAMS, ICA) are advantageous.

This role requires a forward-thinking individual with a “can-do” attitude to drive CLM initiatives and deliver a best-in-class client lifecycle management framework.

Job Description

• Lead in complex project/s throughout the global enterprise,
• Lead in leading project team members in the design, development, and delivery of technology and business solutions.
• Lead to prepare meeting minute, weekly presentation and daily tasks.
• Work closely with the stakeholders, steering committee, resource managers, vendors, business and IT team, senior management and executives across different time-zones.
• Lead to build schedules, establish communication plans, manage risks/issues, and measure or report project results.
• Facilitate creative efforts to resolve issues and develop quality deliverables to achieve corporate objectives.
• Partner with stakeholders and teams to prioritize project requirements and issue resolutions to ensure successful delivery of project scope.
• Lead in requirements gathering, defining functional/systems dependencies and managing the system/(s) implementation.
• Work in close collaboration with global PMO to ensure projects execution follows and adhere to project delivery methodology.

Min. required skills and experience

• Minimum of 8 years of experience in SAP project implementation as well as in support projects.
• Able to work independently, given assigned tasks.
• Ability to multitask and manage multiple deliverables at the same time.
• Tenacious and willing to work extra hours on some occasions, to complete tasks.
• Having SAP ECC6 / S4HANA implementation experience.
• Experience in Project Management with PM Certifications (PMP, Prince 2 or equivalent).
• Have a good knowledge of SAP Standard processes such as SAP Activate methodology.
• Advanced skills in Data & Analytics tools (i.e Excel Pivot, VBA, BI or others).
• Experience in a Professional Services industry and corporate industry.
• Experience with requirements gathering, customer or stakeholder relationship management, issue and risk management, project and organizational change management and IT vendor and partner management.
• Knowledge of IT infrastructure and architectural technology concepts and components would be an advantage
• Drive projects from original concept through final implementation, and smooth handover to on-going support team.
• Good communication skill

As a SAP MM Consultant you will participate on SAP project implementation, support & maintenance projects within Inventory Management and Warehouse Management functional area.

Project Delivery

• Work on business solution in SAP/ Materials Management (predominately IM/WM) area

• Contribute to the implementation of IM/WM modules involving customization with UI elements

• Prepare and Propose, programs or configures, documents and tests business solution in IM/WM application according to the functional and technical requirements

• Builds professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development

• Contributes to high productivity and motivation of working team with the use of communication skills and cooperation

• Prepares functional designs, system configuration, perform relevant testing and deployment of the assigned change requests based on user requirements analysis.

• Good to have with experiences on integration with other SAP Modules, for example Plant Maintenance.

Basic Qualifications:

• The candidate to possess minimum of a Diploma in Computer Science, Information System, Science, Engineering or equivalent.

• Knowledgeable and skilled in maintenance of SAP/MM modules and related sub modules

• Minimum 2 years of experience in SAP project implementation and support

• Experience in full life cycle implementation projects and end-to-end implementation projects

• Strong knowledge of Business Processes in any kind of industry

• Candidate should possess the following skills:

• Excellent verbal and written communication skills
• Team player attitude
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority
• Document functional requirements, develop functional specs for program changes, make
• Configurationsettings, perform testing, conduct system demos and work with users providing training and testing support.

• Knowledge of ABAP programming is a big plus

• SAP MM certification is a plus

• Candidate should possess these following skill set:

Strong ownership – able to plan, monitor and take corrective action on tasks/activities with minimal supervision, out of the box thinking

• Strong solutioning skills
• Strong drive for success – and closure of issues

Internal ref: S

Regards,

Lini

Recruitment Consultant

R22108463

To execute tasks and assigned functions as delegated by the Managing Director

Identify and pursue chartering opportunities in the tonnage market in the global for dry bulk vessels.

Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.

Monitor market trends and assess charter rates to make informed decisions on chartering strategies.

Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.

Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.

Analyze market conditions, including supply and demand dynamics, vessel availability, and freight rates, to make data-driven decisions.

Manage H&M (Hull and Machinery), PNI (Protection and Indemnity), FD&D (Freight Demurrage & Defence) and other insurance covers for company’s fleet; Ensure all claims are filed with relevant insurers in a timely manner; Coordinate with relevant insurers to process various marine claims (hull, cargo, crew & related P&I claims);

Provide market intelligence and contribute to the development of chartering strategies and business plans.

Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.

Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.

Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.

Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

QUALIFICATIONS

Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.

Proven experience as a Chartering Manager in the dry bulk shipping industry in the global region, preferably having had a specific focus on tonnage.

Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.

Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.

Excellent analytical skills with the ability to interpret market data and make informed decisions.

Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.

Strong commercial acumen and a results-oriented mindset.

Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.

Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Fluent skills in English and other languages such as Mandarin to liaise with our niche clients in China.

VMware Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a VMware Engineer to install, configure and manage the VMware private cloud computing platform.

Responsibilities:
- Install new components into production environment
- Make configuration amendments into the existing production plant
- Suggest amendments in the current installation procedures
- Drive capacity expansion of existing production plant
- Migration of virtual environment from source to destination and technology refresh of legacy virtual hosting platform(s).

Requirements:
- Working experience in implementing virtualization.
- Understanding of cloud, server, storage, and virtualization architecture design.
- Familiar with either Windows and/or UNIX flavored servers.

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm.
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- 12-month renewable contract with 2 months' notice period.

Job requirements:

The Executive Assistant is responsible for providing comprehensive support to the Executive Director, operations team and managing the organization’s office operations.

This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

• Handle all aspects of travel arrangements, including booking flights, hotels, airport transfers, and preparing detailed itineraries.
• Proactively manage schedules and coordinate meetings.
• Prepare and process expense claims and provide general support with accounts.
• Handle day-to-day administrative tasks including (but not limited to) liaising with external vendors and service providers to ensure smooth operations and timely delivery of services.
• General office operations including maintaining office supplies.

Skills and Specifications

• Experience: Minimum 2-3 years of relevant experience as an Executive Assistant or in a similar administrative role.
• Familiarity with finance or operations within a corporate environment is a bonus.
• Ability to adapt to a fast-paced, dynamic work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with task management tools (e.g., Asana) is a plus.
• Good command of spoken and written English.
• Strong organisational, communication and interpersonal skills.
• Only Singaporeans will be considered.

This position requires a candidate who is detail-oriented, highly organized, and capable of managing competing priorities effectively.

Our working hours are from 8.30am to 6pm, Mondays to Fridays.

Recruiters will not be entertained.

Interested applicants may apply on here or contact Ms. Charlene Tan at [email protected].

As part of our continued growth and innovation of our Sustainability services, ERM Singapore is seeking a motivated Consulting Associate who is interested in participating in a variety of projects to help deliver on increasing demand of Technical, ESG and Merger & Acquisition (M&A) related projects. The candidate may also have exposure to physical and transition risk (Climate Change) projects and Sustainable Finance related projects.

This is an excellent career opportunity to work with the world largest pure-play sustainability consultancy firm. We are working on challenging projects for the world’s leading organizations. Access to ERM's worldwide network of Technical, Environmental, Social, Health and Safety experts, will provide best practice knowledge sharing across the industry and ongoing learning opportunities for everyone.

This role is to support expansion of ERM Singapore as the Southeast Asia (SEA) Hub.

RESPONSIBILITIES:

• Supporting project teams on the delivery of a wide range of corporate sustainability/ESG and M&A in Singapore and Southeast Asia
• Act as a consultant and contribute to projects under direction from Line Manager or Partners, such as conducting Technical and Environmental Due Diligence, Advisory, Reporting, ESG Raters Support (e.g. CDP, DJSI, MSCI, Sustainalytics, GRESB), among others.
• Review, analyse and manage Virtual Data Rooms (VDR) on behalf of the project team.
• Perform tasks within scope/budget/schedule expectations and ensure quality standards on project deliverables.
• Interact and maintain successful relationships with ERM employees and support the project managers and Partners with successful communication with Clients and Subcontractors, where required.

QUALIFICATIONS:

• Qualification in Engineering, Environmental Engineering, Environmental Science, or related field.
• Internship experience in an engineering or environmental consultancy, industry or environment focused non-governmental organizations is a plus.
• Knowledge of ESG reporting, frameworks, and raters is a plus.
• Versatile and fast learner with strong critical thinking skills.
• Ability to multi-task, maintain flexibility, travel, and work independently with minimal supervision.
• Ability to work in a fast-paced environment and work with short deadlines together with the project team.
• Strong communication and presentation skills and ability to work in a team is essential.
• Strong skills with MS Office applications.
• Must be able to execute quality work, and ensure high standards are being achieved by yourself and the team.
• Excellent report writing skills. Fluency in written and spoken English is essential. Fluency in any written and spoken Asian language is a plus

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

ERM Singapore is seeking an exceptional individual to join as a Principal Consultant with some consultancy and project management experience in sustainability services to support the expanding business in Singapore and more broadly in Southeast Asia. This role offers a unique opportunity to be involved in innovative and exciting projects that ERM is currently working on.

ROLE PROFILE:

• Play an integral role in delivering consulting services to client companies. Areas of project focus will include: ESG strategy and framework, Sustainability Reporting and Disclosure, TCFD/IFRS, sustainability program development and implementation.
• Have significant responsibility for managing key accounts and large-scale Sustainability program, developing sustainability communications for key stakeholders, identifying and developing new business opportunities.
• Fulfill certain internal management responsibilities of ERM including: planning and budgeting, training and professional development of the sustainability consultants, and interfacing with other practice areas and project teams within ERM.
• The candidate should have experience in developing direct reports, business and client skills.
• Consulting experience and/or proven ability to perform the key functions of a consultant, including: developing and maintaining client relationships; pursuing and creating business opportunities; and managing multiple projects simultaneously under tight deadlines with little oversight.
• Build on client relationships and internal networks, conduct marketing activities, and project sales.
• Where appropriate work with the other service teams on opportunities, proposals, projects and other marketing/business activities across the team, the company and broadly ERM global business.
• Acting as a role model and mentor to new joiners and junior consultants

REQUIREMENTS:

• Bachelor's degree in a relevant discipline; Master's degree preferred (environmental engineering, economic, industrial engineering, public policy, environmental science, business administration).
• At least 8 year experience in Sustainability related topics with deep environmental expertise and climate change.
• Strong writer and ability to translate complex issues into concise, relevant stories.
• Strong analytical, logic, problem solver and systematic thinking skills
• Strong written and verbal communication skills in English are desired, along with facilitation skills.
• Strong and demonstrable project management experience with a skill set in relevant project management tools.
• Good knowledge in sustainability guidelines such as GRI, SASB, TCFD, SGX. Knowledge of ISO14000, IFC PSs, would be an advantage.
• Proficiency with MS office suite; ability to learn others as required.
• Have good inter-personal skills, engagement skills and ability to facilitate participation from others.
• Can-do attitude and enthusiasm are necessary as is strict attention to details, organization, and the ability to work quickly and efficiently.
• Willingness to undertake business travel.

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

· Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.

· Attend board meeting of clients, writing of minutes, etc

· Ensure compliance with statutory and regulatory requirements including meeting deadlines

· Onboard new clients in accordance with policies and procedures

· Organise and co-ordinate board meetings and preparation of board papers for clients

· Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner

· Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues

· Lead and manage a team of corporate secretarial assistants

· Involve in staff recruitment, mentoring, and development activities

· Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently

· To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

· ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous

· Experience in public unlisted entities and non-profit organisations will be a plus

· Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping

· Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage

· Possess excellent communication and interpersonal skills and the ability to work effectively in a team

· Ability to build team rapport with a willingness in sharing knowledge

· Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Responsibilities

To execute tasks and assigned functions as delegated by the Managing Director

Front Desk Operations and Customer Service:

Greet and welcome guests or clients in a courteous and professional manner.

Direct visitors to the appropriate departments or personnel.

Maintain a clean, organized, and welcoming office area.

Administrative Support：

Manage and maintain schedules, appointments, and travel arrangements for executives.

Prepare meeting agendas, take minutes, and distribute them promptly.

Handle correspondence, including emails, phone calls, and letters, ensuring timely

responses.

Maintain a well-organized filing system (physical and digital) for easy retrieval of

documents.

Office Management：

Oversee office supplies inventory and place orders as needed.

Ensure smooth office operations, including equipment maintenance and vendor coordination.

Act as the point of contact for office maintenance, mailing, shipping, supplies, and equipment inquiries.

Coordination and Communication：

Serve as a liaison between staff, departments, and external stakeholders.

Coordinate and organize events, meetings, and workshops.

Support HR functions, such as onboarding new employees and maintaining personnel records.

Reporting and Record Keeping：

Assist in preparing reports, presentations, and documents for executive use.

Maintain accurate records of expenses, receipts, and budgets.

Qualifications:

Education: Diploma or Bachelor’s Degree in Business Administration, Secretarial Studies, or related field.

Experience: Minimum of 1-3 years in an administrative or secretarial or receptionist role.

Excellent organizational and multitasking abilities.

Strong written and verbal communication skills.

Proficiency in office software (Microsoft Office Suite, Google Workspace).

Ability to work independently with a high level of discretion and confidentiality.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Operations Engineer to support our client in Singapore which is a top global investment bank.

• Possess at least 3 years of relevant VMware experience
• Experience in VMware Horizon and VCentre is required
• Proficiency in troubleshooting VDI performance and connectivity issues.
• Strong understanding of ITIL frameworks, including incident, problem, and change management.
• ⁠Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
• ⁠Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
• ⁠Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
• ⁠
• ⁠Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
• ⁠Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
• ⁠Knowledge of monitoring tools such as VMware vROps or similar.
• ⁠Understanding of storage technologies, including SAN and NAS, in relation to VDI.
• Experience in Powershell Scripting will be an advantage
• Willing to do weekend work on Sat and Sun, once a month on rotational basis.

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

· Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.

· Attend board meeting of clients, writing of minutes, etc

· Ensure compliance with statutory and regulatory requirements including meeting deadlines

· Onboard new clients in accordance with policies and procedures

· Organise and co-ordinate board meetings and preparation of board papers for clients

· Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner

· Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues

· Lead and manage a team of corporate secretarial assistants

· Involve in staff recruitment, mentoring, and development activities

· Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently

· To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

· ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous

· Experience in public unlisted entities and non-profit organisations will be a plus

· Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping

· Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage

· Possess excellent communication and interpersonal skills and the ability to work effectively in a team

· Ability to build team rapport with a willingness in sharing knowledge

· Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

Company Overview:

Kiwoom Asset Management Asia Pte. Ltd. is a fund management company licensed by the Monetary Authority of Singapore (MAS) and an affiliated company of Kiwoom Securities Co., Ltd., a leading financial firm in South Korea. We are currently seeking an organized and detail-oriented Administrative Staff member with knowledge of fund administration to join our team.

Position Summary:
The Administrative Staff member will support the operations of our team by leveraging their knowledge of fund administration processes. This role is essential in ensuring efficient office operations, maintaining accurate records, and facilitating communication between various stakeholders.

Key Responsibilities:

• Provide administrative support to the fund administration team, including managing schedules, organizing meetings, and preparing documentation.
• Maintain and update fund records, ensuring all documentation is accurate and compliant with regulatory requirements.
• Assist in the coordination of fund transactions and account management activities with banks, custodians, and other financial institutions.
• Respond to inquiries from clients, investors, and internal teams regarding fund-related matters and documentation.
• Support the preparation of financial reports, performance metrics, and regulatory filings as necessary.
• Help monitor and reconcile fund accounts and transactions to ensure accuracy and adherence to established procedures.
• Assist with onboarding processes for new clients and funds, including documentation and compliance checks.
• Perform general office duties, including data entry, filing, and maintaining office supplies.
• Other ad-hoc duties as required

Qualifications:

• Bachelor’s degree in finance, business administration, or a related field (preferred).
• Previous experience in an administrative role of 2-3 years, with a strong understanding of fund administration processes and terminology.
• Familiarity with investment products, fund structures, and relevant regulatory requirements.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with fund administration software or systems.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills, with the ability to interact professionally with clients and colleagues.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of integrity and professionalism in handling confidential information.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth within the company.
• A collaborative and supportive work environment.

about the company
As a leading online lending firm, they are now looking to expand their team of client acquisition manager.

about the job
As a client acquisition manager, your job scope would include prospecting and acquiring of clients as well as cross selling of unsecured financing products. This includes products such as; invoice financing, purchase order financing and working capital loans.

about the manager/team
You will be a part of a dynamic team and work alongside self-motivated team members.

skills and experience required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and you should come with lending background. Importantly, you should be self-motivated.

To apply online please use the 'apply' function.
(EA: 94C3609/ R21103354 )

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within the bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Key skills required:

• Should have good communication skills and capability to drive senior stakeholders with minimal supervision.
• Should have experience in AML, KYC, compliance domain and data analytics.
• Experience in AI/ML and workflow applications is good to have

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Executive and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, VIetnam, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnerships with education institution and colleges across different geographical locations.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Deputy Director of Student Recruitment & Admissions, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Sales & Marketing or related field.
• 3 years of student recruitment experience in a private education institution.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.

Remuneration will commensurate with sales targets.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Admissions Executive and invite talented individuals to join us in our mission.

Responsibilities:

• Analyse the applications of prospective students (local and aboard) based on admission policies.
• Responsible for all students’ status on their Student Pass application, appeal, issuance, costs incurred etc.
• Responsible for all Agent application, renewal and update of agent list as required under Skillfuture Guidance Documents.
• Familiar with Immigration Checkpoints & Authority ("ICA") for application cases and handle the creation of SOLAR+ accounts.
• Provide support to recruitment team on preparation of admission documents and hosting student enquiries online and on-site.
• Participate in all student recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.
• Maintain a database of student information, student feedbacks in order to generate student reports whenever required.
• Provide administrative support as assigned by the Admissions Manager, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Business Administration or related field.
• 2 years of relevant working experience in a private education institution.
• Highly organised, meticulous, able to prioritise and multitask.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.