BNB, a leading cryptocurrency and blockchain ecosystem, is seeking a motivated and enthusiastic Business Development Intern to join our team in Singapore. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of blockchain and cryptocurrency. The ideal candidate will support the business development team in identifying new opportunities, building relationships, and driving the growth of BNB's Web3 solutions.

Key Responsibilities:

1. Market Research and Analysis:

   - Conduct market research to identify potential business opportunities and industry trends.

   - Analyze competitive landscape and provide insights to support strategic decision-making.

   - Assist in the preparation of market analysis reports and presentations.
 

2. Lead Generation and Outreach:

   - Identify and qualify potential leads through various channels, including online research, social media, and industry events.

   - Assist in outreach efforts to prospective clients and partners, including drafting emails and making initial contact.

   - Maintain and update the lead database with accurate and relevant information.

3. Support Business Development Activities:

   - Assist in the preparation of proposals, presentations, and other business development materials.

   - Coordinate and schedule meetings with potential clients and partners.

   - Support the business development team in managing relationships with existing clients and partners.

4. Event Coordination:

   - Assist in the planning and execution of industry events, webinars, and conferences.

   - Represent BNB at local events and networking opportunities to promote our Web3 solutions.

   - Help organize and manage event logistics, including registration, materials, and follow-up activities.

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 5-8 years
• Experience in Corporate Payments/Transaction Banking/Core Banking
• Experience in Current Account/Savings Account / Virtual Account/Sub accounts offering.
• KYC / CDD / Account opening procedures.
• Pricing and Billing
• Experience in analysis and implementation – identifying operational and technological impact, to ensure alignment between solution and business requirements.
• Understanding of Technology but no need to have coding experience.

Nice to haves are:

• Experience in user journey design on banking channels.
• Knowledge of features offered by competitors banks.
• API / H2H / SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem-solving skills.
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

Here at THE WINE DISTRIBUTION CO. we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Business Development Manager

• THE WINE DISTRIBUTION CO.

Job Description:

The primary role of this position is the day-to-day management of a set of key accounts, working closely with the Wine Manager and the sales team to execute sales strategies that increase sales in these accounts and to acquire new accounts and listings across a broad customer base.

The secondary role of this position is to conduct in-house training for the company’s key clients and develop and execute a schedule of consumer and trade events to promote our wines in our retail and F&B clients, in particular for the other concepts under The Providore group.

Deliver exceptional customer service, exceed customers’ expectations, and position the company with a definitive competitive advantage in the Singapore market.

• Acquire new customers through actively chasing leads, meet the decision-makers, and close deals for listings that generate long-term sales
• Work closely with the team to develop growth strategies focused on both financial gain and customer satisfaction, execute the sales strategies, and achieve the company goals
• Provide strong after-sales support and maintain excellent business relationships with the customers to retain their accounts, grow their listings and create new business opportunities
• Prepare sales quotations and invoices, when necessary, in line with agreed company margins and cost budgets to ensure the business's profitability
• Manage your accounts aging AR to ensure customer payments are received in a timely manner and communicate regularly with the finance team regarding customers who are outside of their trade terms
• Keep informed of industry trends, participate in the trade portfolio selection and range reviews, continue to develop your own wine knowledge, and be an expert in the trade portfolio we offer
• Develop and execute a training programme for our clients to train and develop their teams to be knowledgeable on our portfolio listing at their venues and to increase the sales of TWDC’s wines
• Create a schedule of consumer and trade events, masterclasses, educational workshops, and activities to promote the wines in our portfolio with our Retail and F&B clients and generate more sales
• Provide support for marketing activities that increase the awareness of TWDC or the brands that are in our portfolio
• Operate within the company guidelines and follow the processes set up relating to the day-to-day operations of the business, be a team player, supporting the whole team to achieve the overall company sales targets and revenue goals
• The relentless pursuit of keeping TWDC ahead of our competitors and making it the number one wine distribution company in Singapore

Job Requirements:

• Minimum 5 years of related experience and extensive knowledge in wine is required
• Strong track record of customer base being built up will be advantageous
• Great communication skills with positive, interpersonal skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (SG)

Fixed term contract

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing entertainment clients.

As a Project Specialist (Content Placement), you'll play a pivotal role in ensuring the smooth flow of our client’s digital content assets from creation to distribution with their partner platforms. You'll wear many hats, from managing the content pipeline and collaborating with internal teams to overseeing communication with partners and tracking successful placements.

Role: 

• You'll be responsible for managing the content pipeline, including scheduling content placements, tracking details of upcoming content releases, identifying any potential gaps, and suggesting placement opportunities based on market trends and audience interests.
• You'll collaborate with content creators and partner teams to inform everyone about content, placements, and any necessary changes.
• You'll oversee communication with partners regarding content changes and coordinate modifications with content teams to ensure content meets partner needs.
• Share approved content details with partners, ensure availability and review for compliance with partner specifications.
• Make minor edits to content or request new versions for major issues.
• Track successful placements with partner platforms, collect screenshots, and maintain a comprehensive placement log.
• Maintain a digital filing system for the confirmed market, partner, and content-type placements.
• Share placement details and results with relevant content creation teams.
• Assist with adding details and screenshots to content placement review reports.
• Support partner relations with impact analysis by sharing specific placement details.

You:

• 3+ years of experience within the Digital marketing and/or Advertising industry managing Content Marketing as a Project Manager and/or project coordinator.
• Proven experience in project management and team management. 
• Experience with tooling and platforms used (or be able to learn quickly). 
• Able to communicate well with both internal and external stakeholders across all levels.
• Understanding different marketing measurement methodologies (e.g. creative testing) throughout the planning process.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment with many stakeholders.

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Essential Functions

• Study Setup and Planning:
• Facilitate seamless study set-up including Protocol and Budget review, leading meetings. Develop and implement project plans, milestone, risk, issue and action logs. Partner with Study Setup team to ensure quality database set-up, oversee preparation of protocol specific documentation. Will prepare and present protocol-specific materials at Kick Off and Investigator meetings
• May participate in the proposal and business development process including bid defence meetings. Will lead in the development of Customer standards. Will lead Customer meetings / presentations in partnership with Senior Project Services / Operational / Business Development staff
• With experience may perform technical review at program / project initiation. Will manage more complex studies (e.g. Companion Diagnostic, multiple region studies)
• Study Activity Monitoring and Closeout:
• Will monitor the Project Management Plan, timelines and deliverables, manage study documentation throughout the Project lifecycle including filing into eTMF, oversee study monitoring and reporting, conduct meetings to meet needs of the Study and Customer requirements
• Will manage study scope changes and budget monitor quality of the study and any service-related issues, implementing changes as required. Lessons learnt will be reviewed and shared
• Proactive Lines of Communication:
• Build and own the Customer relationship, facilitate communication, collaborate with all operational areas within the company. Will serve as an escalation point for study level issues and will coordinate and triage study-specific issues. Coordinates customer survey follow up and ongoing health checks to support Customer relationship building
• Will lead activities that enhance Customer Delivery Team results and strengthen Customer Governance. Serve as an escalation point for program level issues
• Meetings, Initiatives and Training Activities:
• Will represent the company at Investigator meetings and other internal / external face to face meetings. Will participate in audits and inspections as required
• Will provide study training to sites, CRAs and customers. Will establish regular lines of communication with sites to manage on-going project expectations and issues
• Will participate in improvement projects as needed. With experience will direct, mentor and assist in training
• Will provide feedback on team performance against contract, customer expectation and project plan to management. May act as a Program Lead
  • Process Improvements and Special Assignments: May take the lead as task owner or Subject Matter Expert. Will assist with department level assignments as required
  • Program Lead: Responsible for the assigned global customer program(s), including development of operational processes and high-quality delivery and customer satisfaction. Act as process owner for customer program(s) in areas including but not limited to, Customer Specific Training, SOPs, and process improvements

Qualifications

• Bachelor's Degree Life Sciences or related field or other equivalent combination of education, training and experience may be accepted in lieu of degree.
• 5+ years of clinical or research industry experience, including 3 years project management / project set up experience
• Excellent interpersonal and customer management skills.
• Thorough understanding of medical and clinical research terminology.
• Thorough knowledge of Project Management processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations (kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, site alerts, etc.) required.
• Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred.
• Experience in successfully leading large, global and complex Phase I-IV clinical trials preferred.
• Demonstrated ability to work in a fast-paced environment while possessing strong organizational skills and a demonstrated ability to meet deadlines.
• Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Requirements

• Degree holder
• Knowledge of laundry operations
• Knowledge of air con replacement and servicing
• General knowledge of plumbing
• General knowledge of electrical works

Job scope

• Assist in setting up of laundry operations
• Repair and service laundry tunnels, dryers and ironers
• Able to perform replacement of Air con compressors, CU and FCU
• Check on the air con servicing done by the team

Position Overview:
Are you a passionate and creative marketing professional eager to make a real impact in a high-growth environment? Join us as a Digital Marketing Specialist and take charge of key marketing initiatives while working closely with our CEO, founders, and Chief Marketing Officer (CMO). This is your chance to play a crucial role in shaping our digital presence, driving customer acquisition, and building our brand. You'll lead impactful projects, gain hands-on mentorship, and accelerate your career in a dynamic startup setting.

About Us:
Arche is Singapore based fintech startup on a mission to transform how individuals consume and access financial services. We endeavour to democratise wealth products to the masses in a way that maintains the white-glove, hyper-personalised service delivery. We’re a startup that thrives on creativity, collaboration, and personal growth. Our team is passionate, supportive, and committed to excellence.

Key Responsibilities:

Marketing Strategy and Growth:

• Drive Strategy: Take full ownership of developing and executing marketing strategies and campaigns designed to boost user acquisition and brand visibility.
• Lead Research: Conduct thorough user and competitor research, presenting actionable insights to refine and enhance our marketing approach.
• Manage Channels: Oversee and optimise digital channels including SEO, SEM, email marketing, social media, and paid media to meet our growth objectives.

Collaborative Projects & Accountability:

• Project Ownership: Lead and manage marketing projects from inception to completion, ensuring deadlines and deliverables are met with full accountability.
• Mentorship: Work closely with cross-functional teams, benefiting from guidance from our CEO, founders, and CMO. Proactively drive projects and leverage mentorship to enhance your skills.
• Coordinate Efforts: Engage in regular strategy sessions and team meetings to share progress, receive feedback, and contribute innovative ideas.

Content & Community Engagement:

• Content Leadership: Manage the content calendar, create compelling content, and oversee publication to align with our brand voice and marketing plans.
• Community Building: Champion our brand and engage with our community through creative marketing strategies and events, taking the initiative to enhance our presence.
• Creative Involvement: Participate in content creation, design, and other creative projects, ensuring high-quality and impactful deliverables.

Sales Alignment & Growth Hacking:

• Sales Integration: Collaborate with the sales team to align marketing efforts with sales goals, driving quality leads and supporting revenue growth.
• Growth Experiments: Develop and execute growth hacking experiments with product and sales teams. Measure results and iterate on strategies for continuous improvement.

Data-Driven Learning:

• Performance Analysis: Monitor and analyse marketing performance using analytical tools. Provide insights and recommendations to optimise strategies and improve campaign effectiveness.
• KPI Management: Track key performance indicators (KPIs) such as customer acquisition cost (CAC) and lifetime value (LTV), using data to guide decision-making and strategy adjustments.

About You:

• Experience: You have 2-3 years of experience in digital marketing or a similar role, ideally within a fast-paced startup or growth-focused environment.
• Ownership Mindset: You’re prepared to take full ownership of projects and responsibilities, thriving in a role where accountability and initiative are crucial.
• Growth-Oriented: Enthusiastic about learning and growing, with a proactive approach to tackling challenges and driving success.
• Data-Driven: Comfortable working with data and analytics to measure performance and optimise strategies.
• Technical Skills: Proficient in SEO, SEM, social media, email marketing, and analytics tools, with a keen interest in expanding your expertise.
• Creative Communicator: Strong communication skills with a knack for creating engaging content. (Bonus points if you’re fluent in another language!)
• Interest in Finance: A passion or interest in finance, investing, or fintech is a plus and will enhance your ability to connect with our audience.

Why Join Us?

• Fun & Social Team: Be part of a close-knit, collaborative team where everyone is engaged and contributes to a positive, supportive work environment. We work hard, enjoy team-building activities, and celebrate our successes together.
• Direct Impact: Take ownership of meaningful projects and witness the direct impact of your work on the company’s growth and success.
• Learning & Growth: Work directly with our CEO, founders, and CMO, gaining invaluable experience and mentorship while driving key initiatives.
• Flexibility: Flexible working arrangements to support your work-life balance, including options for remote work.
• Innovative Environment: Be part of a dynamic startup where creativity, innovation, and accountability are at the core of our success.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week and overtime
• Duty Meal allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

RESPONSIBILITIES:

• Attend to complaints/reporting of breakdown of services within the hotel premises.

• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system, and arrangement of faulty items for repair work.

• Diagnostic testing and inspection of air-conditioning system including fan coil unit, compressor, control IC board and piping works for both preventive and repair work.

• Managing stocks for M&E spare parts, electrical works, sanitary and tracking of stock level.

• Ad-hoc duties as per assigned.

REQUIREMENTS:

• 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry.

• Preferably possess Class 3 license.

• Resourceful, proactive and team player.

• Good interpersonal and communication skill.

• Service-oriented with good personality.

McDonald’s is taking our business beyond the walls of restaurants - revolutionising how we interface with our customers. We are providing customers with enticing mobile, web, and kiosk solutions on the scale of industry leading retailers like Amazon and Alibaba. Technology is critical to our digital strategy – a top priority for McDonald’s.

As the command-and-control centre for IDL Technology, the Strategy Alignment & Planning Team aligns the Solution Services and Segment Technology Teams on IDL Technology’s priorities and serves as the main touchpoint for Global Technology, at large. 

The Strategy Alignment & Planning Manager will lead the cross-functional initiative to confirm and then manage governance over an annual plan of technology deployments.  To succeed in the role, the candidate is someone who will dive deep into details of the issues impacting their stakeholders, while also being able to connect the dots toward the group’s overarching business objectives.  To execute fast, the candidate will have a high degree of comfort leveraging Excel-based automation.

Processes are never perfect and must change as the needs of the business change, so you will need to be curious and fearless in both re-engineering and promoting process changes that provide a net positive benefit for IDL Technology overall. 

We are a global team spanning 6 countries supporting 80 Markets, so the ability to work asynchronously is paramount.

Key Skills

• Excel expert (i.e. VLOOKUPs, SUMIFs) who can create independently and coach others
• Actively listens in order to proactively assist stakeholders
• Can analyse issues and then articulate suggestions clearly and concisely
• Able to anticipate the needs of leaders
• Well-versed in the QSR industry, consumer technology, and understanding of the SDLC
• Has led multiple workstreams concurrently and able to prioritise competing deliverables based on importance and urgency
• Experience with troubleshooting cross-functional misalignment to both resolve ad-hoc issues, as well as implement process changes, applicable
• Prior experience in cost accounting or consulting would be an asset

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

As a Project Director / Delivery Lead, you will act as the single point of contact for the key client on all project delivery and managed services delivery matters. You will lead a small team of Project Managers and workstream leads and be responsible for overseeing, managing and implementing multiple IT Projects with quality, within scope, ensure deliverables are on time and conform to processes and standards meeting client’s requirements.

What will you do?

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5.5 days’ work week
• Duty Meal allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

RESPONSIBILITIES:

• Carry out daily painting work according to procedures and specifications.
• Plastering work.
• Building Maintenance experience.
• Maintain daily housekeeping at workplace.
• Maintain working tools and equipment in good condition.
• Follow safe work practices in all aspect of work.
• Ad-hoc duties as per assigned.

REQUIREMENTS:

• 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry.
• Resourceful, proactive and team player.
• Good interpersonal and communication skill.
• Service-oriented with good personality.

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibility here too. You need to conduct business effectively with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Assist the Account Manager and Account Director on the day-to-day delivery of output for the Channel Management workstream, where you may support a various number of tasks such as creative production, reporting, social monitoring, content validation and coordination of client content calendar 
• Understand the overall client business objectives and support the development of strategies as needed
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Work with the wider team to ensure all deliverables created are of the highest standards
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Monthly content planning, writing content briefs with the local team and managing postings for We Are Social’s owned social channels including relevant quarterly global reports

What are we looking for?

• Prior experience working in an agency is preferred but not mandatory
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking – display a good command of English
• Skilled in MS Office – PowerPoint, Word and Excel

#LI-JT1

Location: Buona Vista

(Nearest MRT Station: Kent Ridge)

Company Overview:

Pioneer Logistics Holdings Pte Ltd is a leading group in the shipping industry, specializing in the transportation of dry bulk and liquid bulk cargoes. We are committed to excel and establish as a prominent player in the existing markets and are now keen to explore and expand into new territories.

We are seeking versatile and skilled Business Development Executives to join our dynamic team to help achieve the company’s strategic goals and drive our growth forward.

We pride ourselves on fostering a supportive work culture, provide a dynamic learning environment with excellent opportunities for professional growth.

Key Responsibilities:

· Identify and pursue new business opportunities

· Build and maintain strong relationships with clients, partners, and stakeholders across different cultural contexts.

· Develop and implement business strategies based on market research and analysis to drive growth and achieve company objectives.

· Lead negotiations and close deals to secure new business and expand existing partnerships.

· Conduct thorough market research to understand trends, opportunities, and competitive dynamics in target regions.

· Facilitate effective communication and collaboration with international teams and clients, ensuring cultural sensitivity and understanding.

· Monitor and report on business development activities, performance metrics, and progress towards goals

Qualifications:

· Minimum Diploma in Business Administration, Marketing, Finance, or a related field.

- 3 to 5 years of work experience

· Experience in business development, sales, or a related field, with a proven track record of driving growth and achieving targets.

· Added advantage if you can speak and write Japanese

· Strong sales, negotiation, and analytical skills; proficiency in market research tools; excellent communication and interpersonal abilities.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits:

• Competitive salary with AWS (Annual Wage Supplement) and potential variable bonus

• Comprehensive medical benefits and insurance coverage

• Opportunities for career advancement and professional development

• Stable work environment

Application:

Interested candidates are invited to submit their resume, indicating expected salary and availability. Only shortlisted candidates will be notified.

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As a Transport Project Manager, your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

1. Assist in the Area Planning process.
2. Assist in Resource Deployment to ensure trip fulfillment is met.
3. Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
4. Rapidly execute, iterate and adapt to ensure that our implemented projects run smoothly.
5. Exercise Documentation Practices to ensure all data/information is documented timely for future actionable case studies.
6. Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows
7. Assist in Parents Management for school trips as well as bus attendants.
8. Churn reports & analysis for each respective task

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

1. Mentorship, Training, and Regular Feedback(s)
2. Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
3. Productivity and Tech Goodies (Equipment and Peripherals Provided)
4. Paid Leaves
5. Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the Head of Operations of RushOwl.

You will be responsible for applying your extensive hands-on project management towards project execution to successful system implementation, managing the project team (onshore and offshore), collaborating with different stakeholders at all levels, and managing deliverables to meet the program and project objective.

• A PMP or equivalent project management certification and has excellent knowledge of working in both waterfall and agile environment. Agile scrum master certification is a plus.
• Solid familiarity with project management software tools; project management techniques; service management & development lifecycle.
• Deep business domain and technical experience in payments platform and solutions is a must.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.
• Experience in managing / implementing large scale projects and programs across multiple geographies
• Experience in system/software development, prior experience in coding will be advantageous.
• Team management experience with IT delivery teams
• Excellent communicator and stakeholder management

Our Team

We work for one of the largest multi-national banks (Client) with presence across the globe. We work on payments domain and is one of the industry leading solutions for the Client. We are responsible for migrating the bank’s legacy applications to a new regionalized.

Looking for a seasoned project manager who would be responsible for:

·       Actively contributes to strategic planning and ensures plans will deliver project on time, quality, and budget.

·       Define and documenting project scope and resource requirements.

·       Defining and managing priorities against the available capacity of team members

·       Negotiating with internal and external stakeholders

·       Creating a collaborative, innovative and efficient working culture

·       Optimizing current processes and team productivity by implementing innovative ideas.

·       Supervising project documentation

·       Taking responsibility for project milestone delivery

·       Responsible of handing over the project to the Production support after go-live.

·       Represent in change control management for the deliverables.

·       Controlling the scope creep throughout the project life cycle.

·       Enforce all application teams to follow the bank Regulatory & bank SDLC guidelines.

Personal Attributes / Preferred Skills

• Strong communication skills (oral & written) as well as solid presentation skills in a variety of formats and with a variety of audiences. A positive attitude and a go-getter drive.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously while maintaining a detail oriented and data driven approach.
• Strong interpersonal skills and the ability to demonstrate productive collaboration on a global level and across varying departments.
• Ability to negotiate priorities across global organizations and deliver across multiple projects as required. Ability to plan and prioritize multiple tasks effectively demonstrating impeccable time management and multi-tasking skills.
• Self-motivated and self-sufficient who is a creative thinker and can analyze and compile large swaths of data and present effective trends and outcomes, able to provide guidance, and motivation to the team members.

·       Overall experience of 15 Years

·       8+ years on project management

·       Experience in managing large payments transformation projects

·       Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Team Summary

The Consumer Solutions group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders. We are also the team responsible for leading the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region

What the SD, Head of Core Product Management does at Visa:

Reporting to the Head of Consumer Solutions, AP, the Head of Core Product Management will be responsible for initiatives across four broad areas of responsibility

1. Management of established core products - Credit, Debit and Prepaid to maximize operational efficiency in managing these established platforms
2. Identification and development and execute initiatives to drive expansion of Visa’s consumer credit portfolio, in line with the Visa 2030 strategy, driving growth in associated PV and revenue across.
3. Facilitate Visa’s thought leadership in the AP payments industry through promulgation of Core Product best practices.
4. Sourcing and management of Visa’s core cardholder benefits, across mass, affluent and x-border

The role-holder will lead a team of direct line reports in Singapore and works closely with Core Product teams across AP, responsible for evolving and building end-to-end consumer experiences that drive client preference for Visa as a strategic partner and make us an enabler of superior value propositions for digitally-enabled consumers.

An essential part of Visa’s success is the establishment and application of rules and standards, to ensure a uniform, reliable point-of-sale UX, both online and offline. The Head of Core Product Management will lead the efficient administration of these Rules and Standards as they pertain to Core Products, ensuring that the Rules are fit-for-purpose, while also ensuring their efficient operation and administration.

The role-holder will be responsible for the identification, development, commercialization and launch of new ways to grow the consumer unsecured credit business in AP, working closely with issuers and internal Global counterparts to expand “credit-card” issuance, as well as newer ways of efficiently facilitating the provision of unsecured credit, for example BNPL or other methods.

In addition, the SD, will manage Visa’s cardholder benefits such as merchant and partner benefits, Visa Concierge, Insurance and Visa Luxury Hotel Collection, as well as Core VAS (Value Added Services) service lines such as GCAS (Global Customer Assistance Services), Lounge referrals, Visa Customized Benefits, and the capabilities that support the delivery of these benefits and services. This includes the identification of Visa’s Concierge and Lounge strategy.

As part of this role, the Head of Core Product Management will also be responsible for facilitating the gathering, analysis and promulgation of best practices and recommendations for optimal Core Consumer Product performance both internally within Visa, and as a thought-leader externally, working closely with Visa Consulting & Analytics. 

You will need to be highly collaborative and will be the key interface between the market teams and Visa’s global team to ensure our platforms drive product differentiation, consumer activation and engagement

As well as working with in-market, client-facing teams, your team will work closely with the Global counterparts, Corporate Strategy, Marketing, Client Services, Finance, Pricing, Legal.

Why this is important to Visa

Core Consumer Products are the key basis for Visa’s business in AP and encompass conventional card-based credit programs as well as newer digital solutions. Within Core Products, Consumer credit spans most life-stage and income segments in all Visa’s AP markets from entry-level credit products through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in AP, Core Products offer Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.

SIgN is looking for a Business Development Officer to support business development, manage relationships between SIgN and its key partners as well as support the institute’s overall Research and Innovation goals.

Role & Responsibilities:

• Industry Engagement to identify and attract new strategic industry partners for collaborations and partnerships
• Assist in connecting companies and researchers/research units in A*STAR by articulating key SIgN capabilities when engaging industry partners.
• Promote SIgN platform technologies to external academic and industry partners and research institutions for service engagements and collaborations through seminars, conferences, roadshows and exhibitions.
• Review and lead negotiation of research collaboration and service agreements with public sector and industry in consultation with A*STAR Legal, Innovation & Enterprise HQ A*STAR and BMRC Clusters.
• Support Principal Investigators (PIs) and their teams in identifying collaborative project aims, deliverables, budgets and timelines for collaboration and service projects.
• Provide guidance and advice on intellectual property rights and usage.

Job Requirements:

• Bachelor of Science in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above.
• At least 3 years of relevant working experience, preferably with a background in the medtech, healthcare, or biomedical industry.
• Good interpersonal skills to liaise and work with diverse internal and external stakeholders.
• Excellent communication skills, both written and oral.
• Willing to learn, adaptable and flexible.
• Strong analytical skills and attention to detail.
• Able to work independently and in a team to complete tasks with minimal supervision.
• Knowledge and competence in industry engagement and intellectual property would be advantageous.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

SIgN is looking for a Business Development Officer to support business development, manage relationships between SIgN and its key partners as well as support the institute’s overall Research and Innovation goals.

Role & Responsibilities:

• Industry Engagement to identify and attract new strategic industry partners for collaborations and partnerships
• Assist in connecting companies and researchers/research units in A*STAR by articulating key SIgN capabilities when engaging industry partners.
• Promote SIgN platform technologies to external academic and industry partners and research institutions for service engagements and collaborations through seminars, conferences, roadshows and exhibitions.
• Review and lead negotiation of research collaboration and service agreements with public sector and industry in consultation with A*STAR Legal, Innovation & Enterprise HQ A*STAR and BMRC Clusters.
• Support Principal Investigators (PIs) and their teams in identifying collaborative project aims, deliverables, budgets and timelines for collaboration and service projects.
• Provide guidance and advice on intellectual property rights and usage.

Job Requirements:

• Bachelor of Science in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above.
• At least 5 years of relevant working experience, preferably with a background in the medtech, healthcare, or biomedical industry.
• Good interpersonal skills to liaise and work with diverse internal and external stakeholders.
• Excellent communication skills, both written and oral.
• Willing to learn, adaptable and flexible.
• Strong analytical skills and attention to detail.
• Able to work independently and in a team to complete tasks with minimal supervision.
• Knowledge and competence in industry engagement and intellectual property would be advantageous.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Activity and resource planning for site.
• Organizing and motivating a project team at site.
• Controlling time management for site.
• Cost estimating and developing the budget for site project.
• Ensuring customer satisfaction.
• Analyzing and managing project risk.
• Planning and monitoring progress of the project.
• Managing reports and necessary documentation.
• Designing and applying appropriate project management standards.
• Managing the production of the required deliverables.
• Preparing and maintaining project, stage and exception plans as required.
• Managing project risks, including the development of contingency plans.
• Monitoring overall progress and use of resources, initiating corrective action where necessary.
• Applying change control and configuration management processes for the site project.
• Experinces in Singapore Process Plant Industry.

Your Purpose

Be a trusted business partner with production (project teams) to provide financial assistance for decision making and ensure effective and efficient collaboration with all stakeholders throughout the project lifecycle.

The Financial Planning Analyst enables senior management and production teams to make data-driven choices and critical decisions through financial insights and analysis. This role focuses on fostering strong relationships with project teams, through tailored business support and conducting regular budget preparation, reporting, and analysis.

The individual will be facilitating effective collaboration with all stakeholders at projects, studio, collaboration studios and HQ.

Your Daily Adventure

This role will report to the Financial Planning Manager for the Singapore studio.

Projects Budgeting and Reporting

• Prepare initial project budgets and monthly forecast update
• Consolidate and analyze financial data (staffing, activity costs, actuals, forecast)
• Monitor and challenge projects’ budgets and ensure the projects’ spending are within the budget
• Build and maintain dashboards on financial status and risks
• Provide analysis and recommendations to optimize costs and improve financial performance
• Manage and maintain staffing tools
• Consolidate and prepare projects’ P&L
• Prepare finance dashboard for Production’s major updates to HQ

Projects Business Partner

• Demonstrate initiative to engage with business stakeholders in making recommendations for financial/business process and tool improvement
• Conduct regular meetings with producers and executives to communicate finance vision
• Conduct business studies on historical performance, conduct benchmarking, develop financial models, identify trends, conduct ad hoc studies
• Provide additional analysis and forecast, looking for correlations between finance and production data
• Raise flags when need be to address quickly any potential domain issue
• Analyze current tools and practices, assess about efficiency and drive change if need be

Gargantua, a one-stop solution customization platform for service robots innovated in the industry. Based on the highly mature research and development experience and technology accumulation in the industry, and the ecology of more than 1000 software and hardware partners, Gargantua provides one-to-one exclusive services for end customers, robot integrators, and channel operators, supporting ODM, OEM and other modes of cooperation. Covering all the links including product creativity, design, research and development, production and after-sales services, and provides customers with the one-stop service from product creativity to practical application. With the modular solution configuration mode, it is possible to meet the intelligent requirements of various industries through free combination, helping customers complete the intelligent upgrade of scenarios and services.

Remuneration Package: Basic + Quarterly Bonus + Annual Team Incentive

Responsibilities:

• Seek out new business and revenue opportunities through business and market analyses both locally and internationally
• Develop, steer and manage new business opportunity pipeline
• Manage and build rapport with both existing and new customers
• Identify and engage with potential partners, relevant authorities, industry stakeholders and key decision makers to deliver on new business opportunities
• Monitors competition by gathering market intelligence and trends, and recommending changes in positioning, services, and pricing strategies
• Organise and participate in industry networking events and customer engagement activities to increase brand value and awareness and build customer preference
• Develop a robust sales pipelines and achieve annual revenue targets
• Work cross-organisationally and coordinate among commercial, technical and support functions to drive successful service delivery, solutions and outcomes for customers
• Possess strong technical and product knowledge to promote company’s products / services to clients
• Prepare contract negotiations and quotation planning for different projects / sales
• Ensure customer satisfaction (managing pre-sales and post sales customer experience)

Requirements

• 5 + years of technology related sales or business development experience.
• Bachelor degree in Business Administration or Engineering or related courses.
• B2B Technical sells background with solutions and services in Robotic industry, comfortable working in startups or non-SME/MNC environment.
• Strong verbal and written communications skills.
• Extensive customer database.
• Sales experience with robotic solutions is a plus.
• Candidate is required to have the knowledge in Mandarin as this role requires you to liaise with China HQ team and Chinese customers when necessary. You need to be able to read (technical documents), speak and type Mandarin.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude.