What We Do

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia.

Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing long lasting, mutually beneficial relationships? Here at The Trade Desk, we're in search of Business Development Directors who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What You’ll Do

• Acquire, build, and cultivate relationships with senior leaders at advertising agencies
• Work collectively with client services and with The Trade Desk trading team to cultivate and grow accounts
• Communicate the value of The Trade Desk media buying platform by presenting our core value proposition, and tailor the content to suit the needs of each audience
• Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering
• Take the lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy
• Prospect and negotiate net new MSAs (partnership contracts) and spend endeavors across agencies
• Coordinate global account discussions with go-to-market counterparts across the world
• Work closely with product, marketing and revenue teams to constantly optimize efforts relating to company-wide goals
• Identify and close strategic up-selling opportunities by understanding core client business needs
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
• Accurately manage and communicate monthly forecasts and pipeline
• Contribute to The Trade Desk culture by bringing your full self

Who You Are

• 10-12 years of experience in digital advertising sales, managing senior relationships, ideally within a programmatic environment
• Experience with creating annual business plans and conducting business reviews
• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, DMP, or other online advertising company
• Programmatic platform sales experience highly preferred
• Strong communication skills with the ability to speak with C-level clients
• Existing relationships with decision-makers at advertising agencies
• Strong quantitative skills and negotiation ability
• A passion and curiosity to continue to learn
• A consistent strive for excellence
• Proven track record of exceeding revenue expectations

We are seeking a dynamic and organised Program Planning Assistant Manager to support our team in delivering high-impact events and programmes. The ideal candidate will be detail-oriented, proactive, and possess excellent communication skills.

Roles and Responsibilities:

He/she will work with the Planning team comprising programme and project managers, corporate communications, external partners and vendors to successfully execute events, and deliver programme initiatives.

• Assist in planning and executing events, including logistics coordination and scheduling.

• Support communications efforts, including drafting content and managing social media channels.

• Liaise with external parties and partners to ensure smooth collaboration.

• Contribute to PMO-related tasks, including progress tracking and reporting.

• Track, maintain & monitor budget utilisation & expenses.

• Prepare & publish periodic reports e.g. manpower, expenses.

• Support procurement needs.

• Prepare meeting agendas, take minutes, and follow up on action items.

• Manage project timelines and deadlines.

• Provide administrative support to other team members.

Requirements:

• Bachelor's degree in Business Administration, Mass Communications, IT or related field.

• 3 - 5 years of experience in programme / event planning, project coordination, or similar role.

• Strong organisational and time management skills.

• Excellent written and verbal communication abilities.

• Proficiency in Microsoft Office suite and project management tools.

• Ability to multitask and work effectively under pressure.

• Keen attention to detail and problem-solving aptitude.

Desired Qualities:

• Proactive and self-motivated.

• Team player with a positive attitude.

• Adaptable and quick learner.

• Professional demeanour and discretion when handling sensitive information.

Join Lotusia Group of Companies and become part of a premier team specializing in company formation, accounting, taxation, and compliance. We empower businesses, including in the Fintech sector, with expert solutions tailored to optimize their global operations across key markets such as Singapore, Hong Kong, Dubai, and the United States. Our seasoned professionals excel at navigating the complexities of international business setups, ensuring seamless, compliant, and efficient growth. If you’re passionate about contributing to a dynamic company that values expertise and client relationships, we invite you to build your career with us.

Visit us: www.lotusiagroup.com.

Why Join Us?

• Competitive Rewards
• Global Exposure
• Collaborative Environment
• Career Development Opportunity

The goal of Business development is to drive sustainable financial growth through boosting sales and to build strong relationships with clients.

Responsibilities:

• Arranging business development meetings with prospective clients.
• Identify potential high-value clients to build revenue growth.
• Maintain relationships with current and potential customers through regular communications.
• Work with external partners to build and grow relationship for leads generation.
• Work closely with the back-end team to develop service solutions based on customer needs.
• Conduct customer due diligence and KYC to ensure compliance of incorporation policies and processes.
• Perform any other ad hoc duties as and when required.

Job Requirements:

• Bachelor’s degree or above in accounting, finance and business
• Possess an outgoing personality with good communication skills
• Excellent written and communication skills in Chinese and English
• Good information collection, analysis and business planning skills
• Priority will be given to those with background in banking, finance or corporate consulting industry
• Decent, honest, careful and conscientious
• Interested in Insurance Industry

Salary Package:
a) Business Development Executive (1 to 3 years of work experience):
SGD 4,000/month (significant performance commission)

b) Business Development Manager (more than 3 years of work experience):
SGD 5,500/month (significant performance commission)

We are representing an International Design Practice on an Urban Planner role. As a discerning Masterplanner for environments that combines the Civic, Nature and Build Environments, this urban designing role requires your vision to shape and elevate high-caliber international urban design endeavors, ranging from vast city strategies to intimate district masterplans.

Responsibilities:

• Steward projects from inception to realization, ensuring each is imbued with intentional design.
• Craft Pre-concept and Concept Masterplans that set the tone for prestigious, influential projects.
• Develop thoughtful urban design strategies, nuanced technical studies, and illustrative diagrams.
• Harmonize efforts among internal teams and external consultants with an eye toward cohesion.
• Participate as a key voice in client presentations, articulating design ideas with understated elegance and precision.

This role demands not only a refined design sensibility but also a capacity for genuine collaboration, alongside a deep appreciation for the evolving currents in urban design. This is an opportunity to contribute to the creation of spaces that inspire and endure—spaces that carry forward the essence of thoughtful, intentional design.

• A Masters/Degree background in architecture, environmental engineering, or urban planning
• At least 10 years of experience in masterplanning, with a focus on the relevant field.
• Demonstrated expertise in design and hand-drawing with the ability to consistently meet project timelines.

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Dickson KOH | Managing Partner
Head, Infrastructures Practice
EA Registration R1103367

Job Responsibilities

• Develop IT department’s goals, objectives and strategy to meet the bank’s business priorities and missions.
• Establish a business plan and strategy and drive plans toward set goals and objectives.
• Develop and drive KPI targets & Balance Scorecard and assess performance against set targets.
• Develop and drive Administration Centre of Excellence (CoE) to optimise administration work in business, IT planning and development of life cycle such as staff management, invoice management etc.
• Develop and lead the centralisation of procurement processes and implementation of IT & Development Program.
• Develop and maintain a structured management reporting framework.
• Develop and implement a structured resource management framework for HR and budgetary sustainability and adequacy.
• Develop and enhance financial management processes, workflows and automation initiatives to optimise efficiency and effectiveness.
• Manage the department’s financial, budget and tax management (CAPEX and OPEX) in Singapore and APAC countries.
• Gatekeeper in ensuring adhering to prevailing Financial, Taxation, head office policies, guidelines and operating processes.
• Prepare, gather and analyse data (external and internal) to develop comprehensive financial, operational and project reports for senior management’s review and decision making.

​​​​​​​Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking & Finance or equivalent.
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology and/or Digital department.
• Experience in establishing and driving Business Management support for Technology department in the Asia Pacific region.
• Proven track record in planning and coordinating with businesses and IT teams in establishing IT strategy and providing regular tracking and reporting.
• Good knowledge and experience in managing IT financials, budgets and resources covering CAPEX and OPEX, cost management and optimisation. Ability to effectively control CAPEX spending and progressively reduce OPEX expenses.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Familiar in Project Life Cycle and System Development Life Cycle framework.
• Good understanding of MAS guidelines and Banking Act is an added advantage.
• Prior experience in establishing training and development framework for IT preferred.
• Ability to work in a fast-paced technical and business environment and multi-task whilst delivering high quality solutions.
• Adept at working in a matrix organization to drive operational and strategic objectives.
• Excellent communication, influencing and negotiation skills.
• Strong analytical and problem-solving skills; and detailed oriented.
• Strong innovative mentality and mindset.
• Work location: One@ChangiCity

Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!

Duties for this role include:

• Coordinate project & product work going on across the business.
• Own and run our delivery processes, ensuring the right people are informed, the right things are included, conflicts are surfaced and actions are agreed & implemented.
• Facilitate our business-wide quarterly planning and alignment process.
• Keep our Executive Team up-to-date, providing a bird's eye view of our programme of work, and identifying tensions and trade-offs.
• Keep project leads and team managed up-to-date as well as offering ad hoc support across scoping, kickoffs, delivery, and retrospectives after project completion (across research, technology and operational work).
• Prepare reports and analysis on business operations, providing context and insight on how to optimise our portfolio of work.
• Drive information dissemination across the firm via relevant methods.
• Own the use of our productivity tools and optimise our global ways of working to drive innovation, productivity & pace.
• Ensure work has the right amount of process / structure based on its complexity.
• Build out project / product management capabilities.

Job Requirements

• Highly adept at interacting with a variety of stakeholders across the business.
• Ability to translate between technical and non-technical stakeholders.
• Strong end-to-end project management experience within a technical environement.
• Ability to coach stakeholders as needed to unblock project progress.
• Comfortable leading from the back - influencing rather than driving most projects.
• Ability to build trusted relationships with senior business and technology leaders (up to and including CxO).

Our Sales Development team is comprised of Business Development Representatives (BDR) and Sales Representatives (SR). SR's manage inbound leads while BDR's (the more senior of the two roles) focus on outbound lead generation. This opening is for BDR. We are currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts to join our fast-paced and dynamic team. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Salesforce.com offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell business application solutions and take your career to the next level!

Business Development Representatives are tasked with strategically developing and qualifying revenue opportunities within their assigned territory. BDR's work closely with their AE's in a business development capacity. Candidates for this position must be highly motivated, tenacious, and self starters.

Responsibilities:

• Generate new business opportunities to fuel the sales Pipeline for our products across our Enterprise Accounts
• Create and prioritise strategic target account lists within Indonesia
• Research and build "cold accounts" (i.e.: adding contacts, sending emails, cold calling)
• Consistently meet or exceed monthly sales targets/quotas.
• Conduct high level conversations with Senior Executives in prospect accounts
• Evangelize Salesforce and the On-Demand model

Required Skills:

• Fluent in Bahasa Indonesia to converse with clients in the Indonesia market
• Minimum 3 years Inside Sales experience within IT (New Business Development, Cold Calling, Planning/Strategy etc)
• Excellent track record selling to Singapore clients
• Excellent Written/Verbal communication skill
• High Energy.
• Positive Attitude.
• Ability to multi-task, prioritise, and manage time effectively.

Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

---

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

---

About the team

The Live Platform Intelligence team's mission is to use model-driven and data-driven ways to promote core indicators on LIVE revenue and creator engagement, which includes: Build models for automated and intelligent operations to improve the efficiency and effectiveness of TT Live supply end, as well as discover and handle inappropriate user behavior and business anomaly, to assure the steady and persistent running of TT Live business. Spearheading analytical excellence with a penchant for creative problem-solving, our team functions at the intersection of data science and live content, ensuring an engaging and personalized experience for our global community of creators and viewers.

---

Responsibilities

- Drive understanding of product usage and user behavior in the field of Live ecosystem.

- Establish and refine key product metrics, set scaled and attainable goals, forecast outcomes, and closely monitor trends to precisely gauge the success of our product initiatives.

- Collaborate proactively with Product Managers, Engineers, MLE and other cross-functional teams, providing data-backed perspectives that shape our product decisions, deliver insights and excute strategy.

- Design and measure experiments to verify hypotheses and opportunities in product growth, and consult on directions for improvement

Qualifications

Minimum Qualifications

- Bachelor's degree in Statistics, Mathematics, Data Science, or equivalent practical experience.

- A minimum of 3 years of work experience in analytics.

- Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or data visualisation tools (e.g. Tableau).

- Excellent problem-solving and critical thinking skills.

---

Preferred Qualifications

- Preferably with experience working on products, user growth, or live streaming business.

---

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities

1. Develop, support and manage client relationships in particular Chinese companies, both in China and Singapore.

2. Areas of work include but not limited to debt financing, equity financing, listing and mergers and acquisitions.

3. Coordinate and work with various other teams to best serve the clients and improve the chances of success

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Job Requirements

1. Bachelor in Finance and/or Business Studies or higher

2. Experience in investment work or investment banking

3. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

4. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the firm.

5. Operate with a high level of integrity and risk awareness.

6. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

Our client is seeking an experienced Data Centre Business Operations Director to manage internet / hyperscale data center projects from inception to completion, primarily in Japan, the US, and Australia. This role involves developing strategic client relationships and enhancing the company's market position.

Business set-up: Start-up company

Base location: Singapore

Responsibilities:

• Oversee all business operations across the region, including project management, vendor management, set up new businesses etc for primarily in Japan, Australia and USA (priority in Osaka, Japan)
• Manage project plans, timelines, and resources.
• Work closely with top cloud and enterprise customers, delivering presentations on design aspects..
• Oversee project lifecycle, ensuring timely and budget-compliant delivery.
• Maintain stakeholder relationships and clear communication.
• Ensure compliance with safety and health standards.
• Promote best practices and collaborate with field operations.
• Provide regular updates and reports to senior management.

Requirements:

• Extensive experience in data center design or project delivery.
• Knowledge of business/government regulations in relevant regions.
• Experience working for a data center operator with hyperscale and cloud experience in Japan, Australia, and the United States.
• Experience working with the leading data center operators such as Equinix
• Strong communication and leadership skills.
• Willingness to travel regularly within APAC.
• Proficiency in Mandarin is an advantage

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

---

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

---

About the team

The Live Platform Intelligence team's mission is to use model-driven and data-driven ways to promote core indicators on LIVE revenue and creator engagement, which includes: Build models for automated and intelligent operations to improve the efficiency and effectiveness of TT Live supply end, as well as discover and handle inappropriate user behavior and business anomaly, to assure the steady and persistent running of TT Live business. Spearheading analytical excellence with a penchant for creative problem-solving, our team functions at the intersection of data science and live content, ensuring an engaging and personalized experience for our global community of creators and viewers.

---

Responsibilities

- Drive understanding of product usage and user behavior in the field of Live ecosystem.

- Establish and refine key product metrics, set scaled and attainable goals, forecast outcomes, and closely monitor trends to precisely gauge the success of our product initiatives.

- Collaborate proactively with Product Managers, Engineers, MLE and other cross-functional teams, providing data-backed perspectives that shape our product decisions, deliver insights and excute strategy.

- Design and measure experiments to verify hypotheses and opportunities in product growth, and consult on directions for improvement

Qualifications

Minimum Qualifications

- Bachelor's degree in Statistics, Mathematics, Data Science, or equivalent practical experience.

- A minimum of 3 years of work experience in analytics.

- Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or data visualisation tools (e.g. Tableau).

- Excellent problem-solving and critical thinking skills.

---

Preferred Qualifications

- Preferably with experience working on products, user growth, or live streaming business.

---

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Contract duration: 18 months

Location: Kallang

Working hours: Mon - Fri (9am - 630pm)

Responsibilities

• Setting up meetings
• Keeping schedules on track
• Writing reports & meeting minutes
• Managing emails

Requirements

• Degree / Diploma
• 1 - 3 years of experience
• Strong communication and interpersonal skills
• Team player and able to work under tight deadlines in a fast-paced environment.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10937

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Administrative Duties

1. Perform administrative duties of data entry, e-filing and data maintenance into the authorized and designated template, systems and websites timely
2. Organized, schedule, book meetings for financial matters, particularly budget and expenditure
3. Coordinate with various departments such as Project Managers, Operation Managers, Vendors and stakeholders to support management in developing the detailed accurate and updated expenses vs budgets regularly (monthly/ quarterly/ annually)
4. Prepare documentations and reports
5. Ensure proper update and filling of Budget and Expenditure information and reports in an organized and structured manner
6. Budget Planning and Development
7. Support to collaborate with Project Managers, Operation Managers, relevant Vendors and stakeholders to develop detailed project budgets Daily/ Monthly/ Quarterly
8. Align budget planning with the scope, timeline and deliverables of the project

Financial Monitoring and Reporting

1. Update the relevant systems/spreadsheets daily/ weekly/ monthly to capture the budget and expenses timely and accurately
2. Track actual project expenses versus budgeted amounts monthly/ quarterly and yearly
3. Perform Data Analytics on the financial data and generate reports on expenses versus budget planned regularly for management
4. Ability to identify variances on expenses, budget utilization vs budget forecast. Work with stakeholders to establish legitimate reasons of budget variances and update line manager accordingly.
5. Prepare periodic financial reports including variances on expenditure and budget utilization
6. Work with stakeholders to ensure timely goods receipt and payment to vendors to complete the payment cycle within the financial year
7. Collect Goods Receipt and payment documents, PO, Certificate of Completion proof from stakeholders (e.g. PM, HR POC, etc)
8. File the Payment Receipts, Good Receipts and Certificate of Completion (COC) into the team website in an orderly and timely manner

Communication

1. Handle queries and manage all form of correspondences with stakeholders, being the Point of Contact team, for all budget-related information with project teams and stakeholders (internal and external)
2. Support management by organizing meetings with project Point of Contact to review financial performance regularly in order to produce accurate and up to date budget plan and expenditure reports
3. Communicate budget updates, differences or financial risks to stakeholders in a clear and timely manner

SKILLSETS REQUIRED

a. Proficient in Microsoft Excel using formula such as VLOOKUP, INDEX/MATCH, Pivot Table and/or Macro Programming knowledge (optional).

b. Proficient in Microsoft Office, such as creation of web pages, customization of Share point List and management of site permissions.

c. Proficiency in Microsoft Office, Excel, Power Point for creation of dashboards and presentation purposes for management.

d. Knowledge of Power BI or Tableau and Qlik Sense (optional).

Responsibilities:

• Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;
• Maintain Project Management Office, track documentation and monitoring of progress;
• Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;
• Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and
• Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).
• Cloud Certification from one or more Cloud Service Providers (preferred AWS);
• Experience in SDLC-related projects in the past
• Knowledge of application security and best practices in application development standards and methodologies; and
• Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Client:

Our client is a one of the largest Financial Services in the Asia.

Job Summary:

This role is critical in ensuring the bank's compliance with regulatory requirements and maintaining a robust cybersecurity posture. The incumbent will be responsible for managing the bank's IT Risk Framework, conducting risk assessments, overseeing security controls, and providing cybersecurity training. Strong communication and collaboration skills are essential to effectively work with internal and external stakeholders.

Key Responsibilities:

• Manage IT Risk Framework:Maintain and update the IT Risk Register.
  Coordinate and facilitate the Technology Committee meetings.
  Conduct critical system assessments and due diligence for IT outsourcing partners.
  
• Cybersecurity Management:Collaborate with Japan HO IT Risk Management Div. and the Cyber Security Team on system risk assessments and cybersecurity exercises.
  Develop and deliver comprehensive cybersecurity training programs for all employees, including general security awareness training and incident response tabletop exercises for senior management.
  
• IT Policy & Procedures:Manage and maintain all relevant IT policies and procedures.
  
• Third-Party Risk Management:Serve as the primary point of contact for IT auditors.
  Implement appropriate mitigation and remediation plans for identified risks
  
• Security Controls:Collaborate with IT Infrastructure and Development teams to enhance security controls, including patch management, vulnerability management, access control, and role-based segregation of duties.
  
• Vendor Management:Review and manage the renewal of IT vendor contracts in accordance with MAS Outsourcing Guidelines.
  

Requirements:

• Education: Minimum Degree in Computer Science or related field.
• Experience:Minimum 5 years of experience in IT Risk and Cybersecurity.
  Experience in the banking sector or a similarly regulated industry is highly preferred.
  Experience with MAS technology regulations is a strong advantage
• Certifications: ISO/IEC 27001, CISSP, or CISM certifications are a significant plus.
• Technical Skills: In-depth knowledge of network infrastructure, PCs/devices, multiple cloud services, and platform operating systems.
• Other Skills:Strong analytical and problem-solving skills with a proactive approach.
  Excellent communication, interpersonal, and presentation skills.
  Ability to work independently and collaboratively within a fast-paced environment.
  Strong attention to detail and organizational skills.
  Good to have - fluency in Japanese (JLPT N1-N2) in order to communicate with Japan counterpart.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a challenging and dynamic environment.
• Opportunities for professional development and growth.

Working Location: Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Job Responsibilities:

To be responsible for a portfolio of Bank clients and to analyse and make recommendations on counterparty transaction proposals submitted by the Business for existing or new clients. Given MUFG Bank growth aspirations, transaction size and/or complexity, many transactions including new clients will require early engagement and close cooperation across different Business areas and support functions, in order to support and guide the Business in respect to risk appetite, due diligence, structuring, financial modelling and risk assessment. This is an important hire within ICD A&O and the role requires a high calibre individual who can take on a high level of responsibility with minimum supervision and has the capability to progress within the organisation.

• Evaluation of credit applications, internal ratings and transaction proposals for new or existing corporate clients in Asia and Oceania. This includes reviewing transaction material and the analysis submitted by the Business, where appropriate challenging assumptions and conclusions.
• Providing solutions and adding value to the Business by engaging in client and transaction discussions, due diligence, giving clear guidance on policy and risk appetite and influencing transaction structures and facility terms & conditions to mitigate risk.
• Engaging with the Business on early stage potential transactions, forming a view on these transactions and as appropriate, discussing and presenting these to ICD senior management. Attend deal screening committees and communicate credit views and challenges on proposals.
• Present transactions in a concise and clear manner to senior Business and ICD management both locally and overseas, evidencing deep knowledge of the client, transaction, and risks & mitigants. Provide clearly articulated views on whether a client and proposal is bankable and if not, where appropriate, providing alternatives and risk mitigating solutions.
• Support, coach and mentor ICD team colleagues, contributing to a strong and supportive team environment.
• Work collegiately with all stakeholders across divisions and jurisdictions, building a network of trusted relationships. Work closely with the Business and attend meetings with them on transactions, providing clarity and strong guidance and direction on risk appetite.
• Active involvement in term sheet, loan documentation and ISDA/CSA review and discussions with Business stakeholders, influencing where appropriate content and credit terms, ensuring these are acceptable from a risk and commercial standpoint.
• Proactively keep track and monitor allocated portfolio and clients from a client specific as well as a sector and country perspective, and where issues are identified, flagging these with relevant Business and ICD stakeholders. Formulate mitigating actions where material risk issues arise.
• Support new initiatives by the Business providing guidance from a risk perspective. Involvement where appropriate in the development of credit and policy guidelines and participation and support on assigned projects including contribution to change initiatives to drive efficiencies.
• Involvement in various initiatives and projects including change of policies, procedures liaising with relevant stakeholders in the Region and also in Tokyo Head Office.

Job Requirements:

• Minimum 7 years of corporate credit experience in the banking industry, focusing on large corporate counterparties.
• Experience in a credit analyst role preparing credit applications or a credit reviewer role providing recommendations to the approver.
• Experience in reviewing cashflow projections and conducting analysis of financial statements, synthesizing financial and non-financial information to form a forward view of the counterparty.
• Competent writing ability with experience in preparing credit applications or recommendations in a clear and succinct manner balancing all risk and commercial considerations.
• Broad product knowledge and competence in the analysis of traditional lending, trade finance, acquisition finance, structured transactions, and derivatives
• Experience across multiple industries and/or regions within Asia an advantage however not a strict requirement.
• Good understanding of different sector risk dynamics, drivers and fundamentals, with an ability to apply this in the analysis of counterparty success factors and business and financial risks.
• Strong interpersonal skills and ability to build trusted relationships with the Business and other stakeholders by providing clear advice on risk appetite, due diligence requirements and structuring, and finding solutions to risk issues.
• Track record of providing a contribution beyond day-to-day credit risk management, including around credit portfolio reporting, deep dive analysis, contribution to policy, ideas for improvement, special projects, etc.
• Evidencing a strong graduate or post graduate academic record.
• Resilient individual able to operate under pressure, with the ability to prioritize peak workloads and deliver to tight deadlines.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068613

Purpose of the Job

This position sits within the Regional Business Development Department ("RBDD”) based in Singapore in the Global Corporate and Investment Banking, Asia Pacific. We are looking for highly motivated personnel with strong leadership to be able to support Head of Business Intelligence & Analytics and deliver the overall GCIB APAC Analytics Operating Model and Strategy. The Analytics Centre of Excellence (CoE) team reports into the Head of RBDD in Singapore.

This is a key role within GCBDA RBDD. Based on where the best suited candidate is identified, the Company is happy to hire for this role in Singapore or Oceania.

Job Description

• Working within the GCIB APAC Analytics CoE, you will leverage huge volumes of Structured and Unstructured data to solve real business problems across the business to increase revenues and deliver a great customer experience, improve productivity and reduce risk.
• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualization software.
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data.
• Lead the design and implementation of data governance frameworks to ensure data quality and compliance and working with Core Banking System teams to remediate known data issues
• Explore and identify patterns, trends, and anomalies in data.
• You will work closely with business to understand their problem statements & apply advanced data analytics techniques.
• Visualize, interpret, and report data findings and may create dynamic data reports as well
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with rest of analytics team members and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.
• Hands on technical and non-technical skills to further enhance the APAC DWH and ensure meta data and data lifecycle management processes are implemented
• Lead the team to success through coaching on best practice data modelling and engineering practices
• Support division and department to drive improvement in the process and operational efficiency.
• Promote MUFG and team culture, and foster team collaboration

Job requirements

• Mimunum Bachelor’s degree.
• Minimum 7 years of experience in Banking or consultancy with background in data and reporting.
• Minimum 3 years of experience in managing a team.
• Experience with building and maintaining databases for all financial and non-financial information.
• Experience with data management and reconciling data across several sources.
• Keen eye for detail and Intermediate proficiency in MS Office (Project, PowerPoint, Excel), Qlikview, Tableau, Python, Alteryx, Power BI, Power Apps and SQL.
• Work closely with business analysts to create data components.
• Application packaging and deployment experience across DEV to PROD environments.
• Demonstrated problem solving abilities, especially complex, ambiguous problems requiring integrated application.
• Ability to work under strict timelines and strong communication skills.
• Growth mindset. You seek out learning opportunities for yourself and the team.
• Willingness to problem-solve and hustle to find solutions (even if unconventional), positivity and possess a “can-do” attitude.
• Exceptional analytical skills to understand a diverse array of programs and complex end-to-end workflows.
• High level of resilience.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068442

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year

Responsibilities:

• Research, plan, and book travel itineraries, including flights, accommodations, car rentals, airport transfers, restaurant reservations and activities.
• Create and manage travel schedules.
• ​​​​​​​Prepare and obtain necessary travel documents, such as passports, visas, and travel insurance.
• ​​​​​​​Liaise with travel providers, airlines, and hotels to confirm arrangements and resolve any travel issue
• Provide general administrative assistance to the CEO, including email management, calendar organization, meetings scheduling, claims, and data entry.
• Assist in office administrative matters such as: managing office pantry, liaise with facility management, liaise with IT department, managing company’s IT assets, assist for newcomer onboarding, assist in company gifting logistics, coordinate and arrange meetings, including logistics and venue arrangements etc
• Any other matters that might be assigned by the CEO / HODs
• Maintain confidentiality and handle sensitive information with discretion.

Requirements:

• Diploma with 3-5 years of experience in a similar capacity (office admin), preferably in travel agency
• Experience in travel planning.
• Proficiency in Microsoft Office suite and other relevant software.
• Presentable, confident, and detail-oriented with the ability to thrive in a fast-paced environment.

Job description:

Project Management

• Oversee the planning, execution, monitoring, and completion of projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, resources, and budgets.
• Manage risks, issues, and changes to project scope, schedule, and costs.
• Communicate project status, progress, and updates to stakeholders.

Team Management

• Lead and motivate delivery teams to ensure high performance and quality standards.
• Allocate and manage resources effectively across multiple projects.
• Conduct regular team meetings, provide coaching and support to team members.
• Foster a collaborative and productive work environment.

Client and Stakeholder Management

• Act as the primary point of contact for clients and stakeholders.
• Understand client requirements and ensure they are met or exceeded.
• Manage client expectations and ensure high levels of client satisfaction.
• Address any client concerns or issues in a timely and professional manner.

Process Improvement

• Identify opportunities for process improvements and implement best practices.
• Ensure that delivery processes are efficient, scalable, and aligned with organizational goals.
• Monitor and evaluate performance metrics to ensure continuous improvement.

Financial Management

• Manage project budgets, including forecasting, tracking, and reporting.
• Ensure profitability and cost-effectiveness of delivery operations.
• Collaborate with finance teams to ensure accurate billing and invoicing.

Quality Assurance

• Ensure that all deliverables meet the required quality standards.
• Implement quality control processes and methodologies.
• Conduct regular reviews and audits of delivery processes and outcomes.

Reporting and Documentation

• Prepare and present regular status reports, performance metrics, and project documentation.
• Maintain comprehensive project documentation and records.

Requirements:

• Bachelor’s degree in Business Administration, Management, Information Technology, or a related field.
• Proven experience (5+ years) in a delivery management or project management role.
• Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency in project management tools and software (e.g., JIRA, MS Project, Trello).
• Experience in managing cross-functional teams and stakeholder relationships.
• PMP, PRINCE2, or other relevant project management certification.
• Experience in a specific industry (e.g., IT, Finance, Healthcare).
• Experience with cloud-based platforms, software development, or digital transformation projects.
• Familiarity with Lean Six Sigma or other process improvement methodologies.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• Performance Cycle Operations: Support the operational tasks of the performance review cycle, including coordination, data preparation, follow-up, and progress tracking.
• Market Data Research: Assist in collecting and analyzing market salary data to generate actionable insights for decision-making.
• Data Cleaning & Analysis: Perform basic data cleaning and analysis using Excel or Google Sheets to ensure data accuracy and relevance.
• HR Project Participation: Contribute to other HR initiatives related to employee performance and rewards.

• Duration: At least 3 months
• Language: Proficiency in English as the working language.
• Skills:
• Strong proficiency in Excel (e.g., pivot tables, formulas) and Google Workspace tools (Docs, Sheets, Slides).
• Highly detail-oriented with excellent organizational skills.
• Ability to analyze and interpret data with strong problem-solving abilities.
• Educational Background: Currently enrolled in an undergraduate or master’s program in Human Resources, Business Administration, Economics, Management, Statistics, or related fields.
• Interest and Understanding: Interest in performance management and rewards. Having basic knowledge of HR concepts is an advantage.

Main job description

1. Review and Process Documents for Account Opening

· Evaluate and approve necessary documentation for the creation of new accounts.

· Ensure all documentation meets internal and external regulatory standards.

2. Perform Account Maintenance Activities

· Client Communication: Engage with clients to address their queries and needs.

· Suitability: Ensure investment products and services align with the client’s profile and objectives.

· Tax Forms Processing: Manage and process necessary tax documentation for clients.

3. Verification of Client Data

· KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy.

· Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients.

· Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.

4. Perform Adverse News Search

· Investigate and assess any negative information about clients through media and other sources.

· Analyze findings and determine any necessary actions or escalations.

5. Liaison with Customers and Relationship Managers

· Communicate and coordinate with clients for document submissions.

· Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes.

6. Client File Management

· Ensure all client files are accurately stored, organized, and maintained.

· Adhere to data protection and confidentiality regulations.

7. Report Preparation for Management

· Compile and prepare various reports for management review.

· Include monthly statistics, identify any irregularities, and provide insights or recommendations.

8. Participation in Regulatory and Process Improvement Projects

· Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.

· Ensure compliance with new regulations and enhance operational efficiency.

9. Ad-hoc Duties

· Undertake additional tasks as needed to support the team and business operations.

Other job requirements

1. Excellent Team Player with Strong Interpersonal and Communication Skills

· Demonstrates the ability to work effectively within a team.

· Possesses strong interpersonal skills to collaborate with internal and external stakeholders.

· Can build and maintain positive working relationships across different departments and with clients.

2. Proficient in Bilingual Communication

· Exhibits excellent communication skills in both English and Mandarin.

· Able to prepare clear and professional email correspondence.

· Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.

3. Committed and Meticulous with Attention to Detail

· Shows a high level of commitment to their role.

· Possesses a meticulous nature, ensuring all work is done with precision.

· Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.

4. Proactive Problem Solver and Liaison

· Takes initiative in identifying and solving problems.

· Actively liaises with team members across different subsidiaries.

· Follows up on tasks and issues to ensure timely resolution and progress.

5. Awareness of Risk Controls and Regulatory Requirements

· Understands and adheres to risk control measures.

· Knowledgeable about local and overseas market practices.

· Stays informed on relevant regulatory requirements to ensure compliance in all activities.

6. Ability to Participate in Ad-hoc Projects

· Flexible and adaptable to take on additional tasks as needed.

· Capable of contributing effectively to various projects, even those that arise unexpectedly.

· Brings value to project teams through relevant expertise and a collaborative approach.

Top 3 requirements that candidates must possess

1. Language proficiency in reading and communicating

2. Team player

3. Outgoing personality

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

• Each shift will be 12hrs, alternate week’s Wed will be an off day.
• Shift Pattern A: Sun to Wed
• Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

• Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7
• Basic understanding of troubleshooting methodologies for networking problems
• Basic understanding of Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Good verbal and written communication skills
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologies
• Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

• Operational support of network environments:
• Switching & Routing (underlay and overlay)
• Firewall, Traffic Management, Content Inspection, and DNS
• Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:
• Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon
• Cisco Nexus / ACI, Arista CloudVision, VMware vSphere
• Operational Change Oversight
• Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes
• Provide reporting and communication of change activity, including incidents that may be related to change
• Facilitate escalation to NOC and Change leadership teams
• Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services
• React to the failure according to business impact, and communicates with management and technical escalation
• Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled
• Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.