Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

Job Summary

We are looking for an experienced individual to join us as an EOM, Enterprise Output Management Leader.

Mandatory Skill-set

• Degree in Computer Science, Business Information Technology, or related disciplines;
• At least of 10 years experience preferably working in a Data Centre Operations environment in the area of Output Report Distribution and Print Operations;
• Possess an in-depth understanding of network, database, and Windows platforms relating to Output Management system;
• Knowledge in Windows infrastructure and other technologies like Active Directory (AD), Domain Name Servers (DNS), MS Clustering, MS SQL;
• Knowledge in Tomcat and Internet Information Services (IIS) application and web server components;
• Knowledge in Windows programming/scripting, Visual Basic, C# and Python;
• Ability to work in a fast-paced environment and able to deliver results in a timely manner;
• Able to communicate clearly and effectively, both verbally and in writing, to discuss/document technical information.

Desired Skill-set

• ITIL;
• Knowledge in Power Shell, Unix scripting, and Java programming;
• Knowledge in Unix and AS400.

Responsibilities

• Perform administration functions on the different Output Management systems;
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems;
• Monitor the daily operational procedure for the printing/enveloping vendor;
• Liaise and coordinate Output Management requirements to the different stakeholders including users and printing/enveloping vendors;
• Set standards and streamline processes to ensure smooth report publishing and print operations;
• Participate in audit and compliance reviews;
• Identify solutions to drive automation and elimination of repetitive tasks and manual interventions;
• Develop and maintain existing scripts and programs to automate operational processes;
• Continually improve the end to end infrastructure design and flow of the system and process;
• Act as the Project Manager for all Output Management related projects and initiatives.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Campaigns)

12 months Fixed-term contract

As a Project Manager (Campaigns) supporting our client - one of the largest technology brands, this role will be great for you if - you are an exceptional Project Manager with digital media experience. You will be responsible for supporting campaigns that promote our client's products in APAC. You will also project manage campaigns, represent APAC in meetings, support marketers in launching their campaigns, and train and share best practices with APAC marketers. You will also be able to support strategic initiatives, such as user sentiment measurement. 

Role: 

• Help define the APAC Marketing campaign plan and targets for the cross-functional teams and their objectives.
• Define the strategy for APAC: set yearly and quarterly targets based on the action plan and assess the performance while also providing training to the wider team.
• Support campaign communication such as launch updates, post-launch performance reports and campaign learnings between internal (cross-functional client departments) and external stakeholders (agency partners)
• For select complex campaigns run both on Owned Media and Paid Media, monitor progress across teams and track action items.

You:

• 5+ years of experience in advertising, digital, marketing agencies or technology companies as a project manager, digital project manager or marketing manager
• A good understanding of owned and operated marketing channels and paid media marketing channels
• Able to manipulate data and work with pivot tables in Excel/Google Sheets
• Creative problem-solving and analytical skills, excellent at developing presentations
• Experience working with media agencies and partners to set up and manage campaigns
• Attention to detail, proactive, independent thinker and good team player
• Enthusiastic, flexible, highly motivated, and energetic self-starter.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC and EMEA when needed.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude

• Acts as contact person in co-ordinating intercompany (Interco) activities where services for local customers are performed at an international Eurofins laboratory.
• Represents the site in Interco sales, marketing and business development with creation and development of local Interco sales strategy, roadmap and milestone.
• Responds to Interco queries and captures opportunities to promote/sell local testing capabilities for both Environmental microbiology and chemistry.
• Provides weekly Interco sales activity reports to management.
• Be part of a team in creating an Interco sales forecast plan for a testing category by lab and / or by account.
• Provide input on Interco sales strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis.
• Uses Eurofins Customer Relationship Management (CRM) system to manage internal communication and document territory and client information as required for the business unit with creation of proper dashboards for presentation of the sales activities and effectiveness to management.
• Enter all opportunities, leads, and key activities into CRM system while following all CRM requirements.
• Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM system to ensure timely updates on project files.
• Establishes, nurtures and grows client relationships through the diligent analysis of the database in CRM system at the appropriate levels.
• Define, take part in and work on the projects in the Permanent Improvement Programmes (PIP) scope.
• Define and support alignment and standardisation of key concepts and processes at Eurofins.
• Define and develop standard laboratories and processes for specific applications.
• Develop methodologies and standards in performance and cost management.

• Manage and Monitor construction works, program and accomplishment
• Oversee coordination between AE and GC (Approval of RFI’s, RFA’s, submittals, drawings, samples and mock-ups)
• Oversee GC design, planning and coordination works
• Oversee GC QA/QC management and implementation
• Oversee GC Safety and Security Department management and implementation
• Attend the CSA and M&E workshops, coordination meeting to ensure that design, technical and site issues are discussed and resolved accordingly.
• Review and recommend Construction Management Plan (Construction Methods, Planning, Coordination, Quality Control/Assurance, Testing and implementation Plan).
• Review and recommend for approval the EHS plan
• Review and monitor the program, site progress and quality of works
• Review the working programs and mitigation process in the event of delays.
• Routine site walks with QA/QC Team to educate that GC and Packaged Contractors Site and QA/QC Team are aware on the Project Requirement and Specification.
• Routine site walks with GC and Packaged Contractors Safety Team to have a Safe Working Environment
• Weekly Audit on the QA/QC documents and COMPASS implementation.
• Weekly Audit on EHS documents.
• Client PM / Lead PM
• Project Management & Cost Management Team
• AE Design Team (Management Team, Engineers, Qualified Persons for Architectural & Structural-QP)
• AE Site Supervision Team (i.e. Resident Engineers-RE & Registered Technical Officers-RTO)
• GC Management Team (Director, Project Manager, M&E and Construction Managers)
• GC QA/QC, Planning, Contracts, M&E and Construction Teams
• GC Planning, Scheduling and Coordination Team (Managers, Engineers, Planners, Schedulers, Coordinators)
• GC EHS Team (Safety Manager, Safety Officer, Safety Supervisors)
• Packaged Contractors Team (Project Managers, Managers, Engineers & Safety Personnel)
   

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Responsibilities

• Deliver, oversee and ensure quality of Salesforce implementation projects from start to finish on time and within budget.
• Performs “As-Is” and Fit/Gap analyses in to map the Cloud technology’s offerings and capabilities to the Client business needs.
• Works closely with technical architects to make the bridge between the business team and IT team.
• Coordinates releases and post Go-Live materials (e.g. training documentation, training sessions).
• Experience collaborating with cross-functional teams to gather requirements, implement solutions, and drive continuous improvement.
• Ability to adapt to changes in technology, business needs, and industry best practices.
• Effective communication skills, both written and verbal in both Chinese and English, as to interact with users, stakeholders, and technical teams.
• Be approachable, friendly with good team spirit.
• Good communication with stakeholders.
• Excellent focus and time management skills.
• Personally aligned with EBC’s company purpose and values.

• Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or a related discipline is typically preferred and/or 3+ years related work experience.
• Salesforce Administrator certification, such as "Salesforce Certified Administrator," is highly desirable.
• Additional Salesforce certifications, such as "Salesforce Advanced Administrator" or "Salesforce Platform App Builder," can further enhance a candidate's qualifications.
• A solid foundation and hands-on experience working with Salesforce is crucial. Candidates should have practical knowledge of Salesforce configuration, customisation, and administration.
• Ability to create and maintain reports, dashboards, and analytical tools to support business insights and decision-making.
• Familiarity with web technologies, databases, and CRM concepts. Knowledge of programming languages (such as Apex, JavaScript) is a plus but not always required.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

We are seeking a Marketing management associate who will be driving the growth of PRISM+ Malaysia enhancing and optimizing customer experience funnels. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage PRISM+ Malaysia marketing needs.

This experienced and entrepreneur individual will help us generate data-driven commercial insights, execute viral digital campaigns, and manage marketplace partners. The candidate will be considered a key member of PRISM+ Malaysia team and will report to Country Director of Malaysia & Australia.

Responsibilities:

• Formulate, execute, and report on paid advertising campaigns on various platforms including but not limited to Facebook, Instagram & Google
• Performance marketing copy writing
• Press Release copywriting
• Product unique selling proposition copywriting
• Come up with innovative campaigns ideas (partnerships, events, social activation etc.) and for each marketing campaign
• Develop compelling and creative concepts adapted to global marketing frameworks
• Set campaign objectives and performance targets for each major campaign, with rationale, anticipation of results and ROI
• Execute all key aspects of the campaign
• Manage ecommerce marketplace stakeholders and effectively manage campaigns
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders
• Foster strong relationships with media and influencers for periodic mass activation

• Bachelor’s Degree in Business and Marketing, or any relevant course of studies
• At least 3 years’ experience in Marketing & PR role.
• You should have successfully scaled and led result driving marketing campaigns 
• with clear management reporting metrics to measure success.
• Thrives in dynamic, uncertain and fast-moving environments, a hustler
• A strong level of passion to effectively tell PRISM+ story

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Manager, Marketing Communications & Management. The incumbent shall manage all aspects of marketing, branding and outreach of the school by providing regular reports and updates to management for MSc programmes.

Key responsibilities include but are not limited to:

• Strategic Planning: To develop a comprehensive marketing strategy aligned with the overall school’s objectives.

• Branding and Positioning: To establish and strengthen the school’s brand identity in the market.

• Market Research and Analysis: To conduct thorough market research to understand customer needs, preferences, and market trends to identify areas for improvement, and optimize marketing strategies accordingly.

• Marketing Campaign: To implement marketing campaigns, including advertising, digital marketing, content creation, social media management, and public relations.

• Event Management: To organize and manage events, such as workshops or community initiatives by coordinating with vendors and speakers, promote the events, and ensure a successful outcome.

Requirements:

• At least a good bachelor’s degree in Marketing from a recognized Institute of Higher Learning

• Minimum of 8 years of relevant experience in marketing, branding and outreach.

• Possess strong analytic skills.

• Well verse with marketing strategies and tools.

• Possess a “can-do” attitude, ability to work fast and smart independently.

• A team player with strong interpersonal skills, able to work collaboratively.

We regret that only shortlisted candidates will be notified.

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base.

To support successful delivery and continued growth, ERM is seeking a Senior Consultant (Finance) to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners and principal consultant across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Supporting opportunities for evolving services in line with client needs.
• Supporting sales opportunities in respect of designated projects.
 

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Senior Consultant (Finance), you will be expected to:

• Assist / lead delivery of proposals, which will include development of our company profile, technical scopes of work, scheduling and commercial terms;

• Assist / lead on multiple projects that provide our clients with a business plan evaluation of their proposed investment on infrastructure assets;

• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;

• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and

• Complete internal development tasks to improve the functionality of ERM’s Transaction Advisory service line.

Job Requirements and Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with a financial bias (for example, Corporate Finance, Finance, Investment, Financial Economics).

• 6 to 8 years of financial consulting or investment experience during your career within the energy / power / infrastructure sectors.

• Strong financial analysis skills and the ability to identify risks and opportunities within technical documentation.

• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects within the energy / power / infrastructure sectors

• Experience reviewing Financial Models, industry benchmarking, budgets and financial forecasts for industrial / infrastructure / power / energy projects.

• Experience in a client facing role discussing financial models, Capex and Opex projections.

• Experience understanding financial and technical evaluations, relating to points such as asset integrity, operational performance, management systems or business plans.

• Excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.

• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.

• Must exhibit advanced report writing and presentation skills.

Desirable

• The ability to lead or manage complex project delivery collaborating with multiple technical and non-technical workstreams into client deliverables.

• Familiar with decarbonization strategies and technologies.

• Experience reviewing EPC contracts for industrial / infrastructure / power / energy projects.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM!

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organisations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base. To support successful delivery and continued growth, ERM is seeking a Principal to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Identifying opportunities for evolving services in line with client needs
• Identifying follow-on sales opportunities in respect of designated projects.
• Contributing to achieving sales target by supporting Account Management team and Business Units.

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Principal Consultant, you will be expected to:

• Deliver proposals, which will include development of our company profile, scopes of work, scheduling and commercial terms;

• Manage and successfully deliver large, complex and/or multidisciplinary consulting and due diligence projects and/or specific deliverables or phases of work on larger, more complex or higher complexity programs.

• Lead projects that provide our clients with a technical, operational and business plan evaluation of their proposed investment on infrastructure assets;

• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;

• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and

• Complete internal development tasks to improve the functionality of the Transaction Advisory service line.

• Lead, manage performance, inspire and mentor personnel for overall success of technical teams, where required.

• Understand the interrelationships between ERM practices and policies and how these are applied within the business model(s).

• Establish strong working relationships with clients through project delivery and face to face meetings

• Take direction and achieve objectives with minimal oversight.

• Participate in construction monitoring visits and site inspections to project sites.

Job Requirements and Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with an engineering bias (for example, Civil Engineering, Chemical Engineering, Mechanical Engineering, or Electrical Engineering).

• Minimum 10 years of technical consulting, engineering, or operational experience during your career within the energy / power / infrastructure sectors.

• Strong technical skills and the ability to identify risks and opportunities within large amounts of technical documentation.

• Previous experience with Technical Due Diligence.

• Must have experience with site visits, site inspections and technical discussions, relating to points such as asset integrity, operational performance, management systems or business plans.

• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.

• Must exhibit advanced report writing and presentation skills. Experience in a client facing role.

• Must have experience assessing asset integrity and performance (HSE, maintenance, availability, etc.)

• Management of previous external client projects or experience in a client facing role.

• The ability to manage or assist with complex project delivery coordinating multiple workstreams into client deliverables.

• Demonstrates excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.

• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects

Desirable

• Corporate finance qualification.

• Interest in domestic and overseas travel to perform site visits when required.

• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects.

• Familiar with decarbonization strategies and technologies.

• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM!

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base.

To support successful delivery and continued growth, ERM is seeking a Senior Consultant to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners and principal consultant across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Supporting opportunities for evolving services in line with client needs.
• Supporting sales opportunities in respect of designated projects.
 

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Senior Consultant, you will be expected to:

• Lead delivery of proposals, which will include development of our company profile, technical scopes of work, scheduling and commercial terms;
• Assist / lead on projects that provide our clients with a technical, operational and business plan evaluation of their proposed investment on infrastructure assets;
• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;
• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and
• Complete internal development tasks to improve the functionality of ERM’s Transaction Advisory service line.

Job Requirements and Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with an engineering bias (for example, Civil Engineering, Chemical Engineering, Mechanical Engineering, or Electrical Engineering).
• 6 to 8 years of technical consulting, engineering, or operational experience during your career within the energy / power / infrastructure sectors.
• Strong technical skills and the ability to identify risks and opportunities within technical documentation
• Experience with site visits, site inspections and technical discussions, relating to points such as asset integrity, operational performance, management systems or business plans.
• Demonstrates excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.
• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.
• Must exhibit advanced report writing and presentation skills. Experience in a client facing role.

Desirable

• Management of previous external client projects.
• The ability to lead or manage complex project delivery coordinating multiple workstreams into client deliverables.
• Previous experience in technical due diligence would be preferred but not essential.
• Corporate finance qualification.
• Interest in domestic and overseas travel to perform site visits when required.
• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects.
• Familiar with decarbonization strategies and technologies.
• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM!

BUDGET- OTE 350,000 SGD (60/40 split). Someone who has team leading experience. Well verse in Analytics, AI and Digital. Strong sales track record.

Position Summary: Analytics, AI, and Digital Overlay Sales lead - APJ

We are seeking a dynamic and results-driven professional to join our team as the Overlay sales lead for Analytics, AI, and Digital in the APJ region In this role, you will be supporting and overlaying the core sales teams as a subject matter expert and co-responsible for creating and executing a strategic sales plan aligned with the goals of the International CEA and Digital organization. Reporting to the Director for APJ, ME, and ANZ, you will play a crucial role in driving sales revenue for NICE's AI, Analytics, and Digital solutions.

Key Responsibilities:

Strategic Sales Leadership: Develop and execute a robust sales strategy aligned with the objectives of the International CEA and Digital organization.

Sales Revenue Management: Drive and manage sales revenue for NICE's AI, Analytics, and Digital solutions in the APAC region, excluding ANZ.

Cross-Functional Collaboration: Collaborate closely with core selling teams and dedicated PreSales personnel for Digital and Analytics to ensure seamless integration and effective sales processes.

End-to-End Sales Management: Take charge of the CEA/Digital and AI sales process, from initial client contact through successful product implementation, demonstrating a comprehensive understanding of customer needs. In collaborative selling motions you will be able to contribute and guide the core selling teams with sales leadership specific to your portfolio.

Key Qualities and Skills:

Motivated and Creative Approach: Exhibit a high level of motivation, creativity, and an entrepreneurial mindset to achieve success in a competitive market.

Solution-Focused and Disruptive Thinking: Approach challenges with a solution-focused mindset and disruptive thinking to drive innovative sales approaches.

Cultural Diversity Management: Ability to strategically plan and execute sales across culturally diverse regions, navigating complexities in the markets for Digital Customer solutions, Analytics, and AI technology.

Thought Leadership: Lead internal and external conversations, hosting thought leadership and industry events to position the organization as a key player in the Analytics, AI, and Digital space.

Business Outcome and Value Selling: Leverage experience in business outcome and value selling to drive scale and growth within the team.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

You will be working in the Data & Analytics organization to solve a wide range of business problems leveraging advanced analytics. You will deploy a flexible analytical skill set to deliver insightful data and analysis and model business scenarios. Your principal goal will be to use data to drive better business decisions. This means translating data into meaningful insights and recommendations and, where relevant, proactively implement improvements. You will be developing the business reporting and analysis for our internal operations world-wide. The job will require working closely with the various Business Units to understand their business question as well as the whole data team to understand and access available data.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Drive analytical problem-solving and deep dives. Work with large, complex data sets. Solve difficult, non-routine problems, applying advanced quantitative methods.
• Collaborate with a wide variety of cross-functional partners to determine business needs, drive analytical projects from start to finish.
• Align with involved stakeholders to set up dashboards and reports to drive data driven decision across all departments
• Working very closely with our Data team, Tech and Product team to understand the business logic to generate accurate reports and correct analysis

• Able to commit for a period of at least 4 months
• Currently pursuing a degree in Business Science, Engineering or relevant disciplines with a focus on data.
• Good knowledge in SQL, R and Python.
• Experience in data visualization tools (Tableau, PowerBI, Google DataStudio or equivalent) will be an added advantage.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Hybrid working arrangement

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

You will be working in the Data & Analytics organization to solve a wide range of business problems leveraging advanced analytics. You will deploy a flexible analytical skill set to deliver insightful data and analysis and model business scenarios. Your principal goal will be to use data to drive better business decisions. This means translating data into meaningful insights and recommendations and, where relevant, proactively implement improvements. You will be developing the business reporting and analysis for our internal operations world-wide. The job will require working closely with the various Business Units to understand their business question as well as the whole data team to understand and access available data.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Drive analytical problem-solving and deep dives. Work with large, complex data sets. Solve difficult, non-routine problems, applying advanced quantitative methods.
• Collaborate with a wide variety of cross-functional partners to determine business needs, drive analytical projects from start to finish.
• Align with involved stakeholders to set up dashboards and reports to drive data driven decision across all departments
• Working very closely with our Data team, Tech and Product team to understand the business logic to generate accurate reports and correct analysis

• Able to commit for a period of at least 4 months
• Currently pursuing a degree in Business Science, Engineering or relevant disciplines with a focus on data.
• Good knowledge in SQL, R and Python.
• Experience in data visualization tools (Tableau, PowerBI, Google DataStudio or equivalent) will be an added advantage.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Hybrid working arrangement

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

Responsibilities

• Be part of a regional team supporting the Third-Party Risk Management framework implementation and planning of process enhancement initiatives in APD
• Identify opportunities for efficiency and effectiveness by optimizing TPRM process
• Work closely with stakeholders from IT, TPRM 3 lines of defense, as well as other relevant functions to drive TPRM initiatives
• Implement and configure TPRM system to support effective TPRM controls
• Promote awareness of TPRM in the organization

Requirements

• Bachelor’s degree with 7 years working experience in banking or financial services, during which at least 5 years were in the capacity project management supporting Third-Party Risk Management or other Risk topics
• Able to operationalize policies into practices
• Good communication and interpersonal skills
• Track record of supporting regional project would be advantageous
• Working experience in implementation and/ or configuration of TPRM system would be advantageous

This is a 6 Months Contract role (Renewal Basis) Based in Singapore.

Business Management and Team Support (50%)

• Manage the business for the Asia Marketing team, proactively supporting the team together through important planning cycles, managing meeting rhythms and stakeholders, and collaboration across functions.
• Coordinate marketing newsletters, reporting on execution excellence and campaigns, creating presentation templates to enable teams to showcase their best work (quarterly marketing calendar and assets calendar)
• Support Asia PO hygiene, maintenance and tracking initiatives for the team.
• Work along with all marketing stakeholders to support team success with key regional projects.

Tools Project Management (50%)

• Be the ASIA Point of Contact for landing the Remap Tool.
• Ensure World Wide team understand Asia pain points, help on accelerating resolution of technical problems for Asia team, coordinate ad hoc training when needed
• Assessment - coordinating timeline, consolidating results and work with the Asia Marketing team members to ensure landing of marketing fundamentals through partners and constantly monitor the optimization to enhance the consumer journey.

Requirements

• At least 2 years experience in marketing projects management from an advertising/media agency or a project manager in a tech firm across more than 1 countries
• Well versed in Microsoft Technologies like Excel (VLOOKUP, Pivot Tables), SharePoint, PowerPoint

• Partner with shared services team to deliver a full spectrum of HR business partner services to all levels of staff in compliance with HR policies, audit requirements and legal obligations (e.g., Employment Act, CPF & IRAS regulations etc.)
• Provide advice and guidance to line management on HR operations matters such as leave, compensation & benefits, performance management related matters etc.,
• Participate in department meetings where applicable and provide inputs in the operational plans/ initiatives
• Work effectively to align and achieve synergies in carrying out processes such as performance appraisal exercise, mass salary review and bonus exercises, recognition awards nominations, developmental award nominations and support in the budget exercise.
• Provide support in the recruitment function such as the posting & sourcing of candidate, interviews and offer management.
• Provide support in the onboarding of new hires.

• Bachelor or Degree in Business or HR Management with at least 3-5years of relevant working experience as a HR Generalist/ Business Partner.
• Good working knowledge of the law and regulations in relation to HR and employment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 6 months contract, Salary up to $4,500
• Working location at One North
• At least 3 years' experience in HR roles

We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

You will be performing the following scope of work for a system / family of systems for a key client:

1. IT Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

IT Service Management

· Monitor and report on the SLAs/KPIs performance for the in-scope systems, according to the IT Infrastructure domains, to the client.

· Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for the purpose of services delivery and operations support.

· Monitor and update client on operation concern and/or compliance matters and propose resolution.

· Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.

· Conduct and/or participate in management update meetings - Operations, Service Review, Audit and Management Meeting.

· Review reports from the IT Infrastructure Operations & Support (O&S) project teams

· Provide leadership support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.

· Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

· Prepare Management plan and submit compilation to the Client annually.

IT Configuration Management

· Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.

· Maintain oversight and review the obsolescence of IT assets across the IT Infrastructure.

· Prepare and submit report to Client.

Incident Management

· Lead investigation and resolution of incident.

· Oversee the conduct of root cause analysis and recommend improvement solutions for recurring incidents to Client.

IT Security Management

· Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.

· Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.

· Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.

· Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

· Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

· Declare, review and report compliance status to SMO head office annually.

· During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.

· Provide a Rectification Plan on any gaps found.

· Provide rectification plan for issues arising from audit.

· Seek waiver on compliance whenever it is justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up to date for audit and review purposes.

· Work with Client on system enhancement required for policy changes and audit requirements.

Requirement :

· Degree in Information Systems, Computer Science or equivalent

· More than 3 years of IT project management experience and at least 5 years of IT experience

· Experience in Exchange systems / M365 is required.

· Familiar with operation, administration, and maintenance of the Messaging & Collaboration systems

· Has knowledge of, and familiar with, the following services:

o Window Server platforms, Microsoft Exchange, Skype for Business

o O365 suite of productivity services

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

· Able to lead, develop and maintain respectful and trusting relationship

· Able to travel as and when required