• Prepare and rehearse for live performances, ensuring high-quality delivery of artistic content
• Perform ing live shows.
• Interacting and engaging with the audiences
• Collaborate with fellow artists, musicians, and production staff to coordinate performances and ensure smooth execution.
• Adhere to safety regulations and protocols during rehearsals and live shows to maintain a safe environment for performers and audience members.
• Assist stage producers and managers with developing and refining performances

Our client is currently looking for a dedicated Business Development Assistant Manager to join their reputable law firm based in Singapore. As a Business Development Assistant Manager, you will be an integral part of the firm's growth and client outreach strategies. Your responsibilities will include identifying new business opportunities, nurturing client relationships, and developing marketing initiatives. Working closely with the legal team, you will contribute to the firm's continued success and play a pivotal role in achieving their business objectives.

Key Requirements:

• Educational qualification of at least a Polytechnic degree or higher.
• Training provided
• Bilingual proficiency in both English and Mandarin is essential. Strong Mandarin proficiency is preferred, especially for handling Mandarin-speaking clients.
• Prior experience in sales or customer service, such as roles in cabin crew, banking, property, insurance, or hospitality, is considered an advantage.
• Ability to excel in a fast-paced work environment.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• Designing hairstyles and performing a wide range of beauty hair services
• Provide consultations and advice to customers
• Demonstrate and sell hair care products and cosmetics
• Constant upgrade of relevant knowledge through working with peers
• To keep up with the latest beauty trends
• Always keep up with latest beauty trends

Qualifications & Requirements:

• Relevant experience in this industry
• Knowledge of hair type & beauty
• Possess communication & interpersonal skills
• Able to work under pressure
• Can withstand long periods of standing
• Willing to learn

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests