Job Description :-

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirement :-

Have good product knowledge on food items

Knowledge of cost/inventory management would be an added advantage

Candidate must have basic PC-literacy

Strict sense of hygiene and safety standards

Excellent organizational skills

Ability to thrive in a challenging environment

Strong public relations skills

Excellent interpersonal & communication skills

Candidate must be a strong leader & team player

Exceptional communication skills and the leadership capability to create a winning team

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Responsibilites

• Manage the overall delivery of the infrastructure project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Production planning, review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities
• Arrange coordination with LTA and QPS and meeting with subcontractors.
• Coordinate with headquarter and site team to obtain enough resources for the projects
• Organize a proper project management team & plan to carry out the construction works
• Submission of progress report to project manager, client and relevant personnel.
• Ensure compliance with all authorities' regulations, which include BCA, PG, PUB and NEA etc.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

• Holds a Recognised Degree in Civil Engineering or transportation engineering degree.
• Minimum ten (10) years of experience in construction industry
• At least seven (7) years of experience with main-contractor.
• Able to to lead work with counterparties overseas.
• Possess effective time-management skills to meet deadlines and planned deliverables.

Roles & Responsibilities

· Assist Project Manager and his deputy on day-to-day management, site technical/ engineering matters and authority submissions.

· Prepare method statements, monthly progress claims measurement and reports.

· Co-ordinate with sub-contractors and consultants.

· Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications

· Supervise and monitor projects are carried out in accordance to company’s operating procedures, quality standards & contractual specifications.

· Interpret engineering documents and drawings for field personnel

· Ensuring environmental, safety and health practices are carried out at all times.

· Perform other duties / tasks as assigned by immediate superior or Head of department.

Requirements

· Degree in Civil or Structural Engineering recognised by PE Board/ BCA

· Min. 1 year work experience in Civil Engineering projects

· Proficient in MS Office

· Strong and clear communication skills with proven ability to engage others

· Organised, meticulous with positive work attitude

· Able to work independently and a team player

Roles and Responsibilities:

1. Research and Analysis:

• Conduct thorough research to identify market trends, industry developments, and customer preferences.
• Establish and maintain professional networks to gather insights and intelligence that inform strategic decisions.
• Analyze data and industry events to provide actionable recommendations for improving offerings and maintaining competitive positioning.
• Prepare detailed reports and presentations to share insights with stakeholders.

2. Product Strategy and Development:

• Support the creation of product strategies based on market research and business objectives.
• Develop models to assess the financial viability and performance of products and services.
• Assist in designing and implementing marketing strategies, including creating messaging, materials, and campaigns.
• Evaluate the effectiveness of marketing initiatives and recommend improvements.

3. Partnership Development:

• Identify and pursue partnership opportunities that align with business goals and drive growth.
• Collaborate with partners to create and implement initiatives that enhance customer acquisition and retention.
• Support fundraising and business development efforts by identifying strategic opportunities.
• Maintain and strengthen relationships with key partners to ensure long-term collaboration.

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

Join our dedicated team as a Project Administrator, where you'll play a vital role in supporting the seamless delivery of impactful events and trade shows. This position offers a dynamic environment with diverse responsibilities and opportunities to grow your skills.

Roles and responsibilities:

• Submitting administrative documents to the relevant parties, ensuring compliance with deadlines and requirements for buildups.
• Where required, handling applications for temporary work permits for contractors engaged in event setup and execution.
• Making minor adjustments to artwork or layouts using basic graphic design skills.
• Assisting the Project Director with scheduling tasks and delegating responsibilities to project executives based on their availability and workload.
• Maintaining project records, tracking progress, and ensuring all deliverables align with established timelines.
• Acting as a point of communication between project executives, contractors, and the main project team to facilitate smooth coordination.
• Assisting with ad-hoc requirements, such as arranging deliveries to the event site or addressing unforeseen needs during project execution.
• Supporting the team with other administrative duties as required to ensure project success.

Requirements:

• Minimum Diploma in Business Administrative, Project Management, or related field
• Minimum 2 years of working experience in project administration, event planning, or a similar role.
• Strong organizational and multitasking skills.
• Basic graphic design proficiency (e.g., using Adobe Photoshop, Illustrator).
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.

⁠Interested candidates please send your resume to [email protected]

For more information about Zeno Exhibition. Please visit: https://zenoexhibition.com/

Job Description

• Project and site co-ordination
• Attending site meetings, document submissions
• Accountable for checking and supervising site works
• Responsible for all site matters including safety, quality and other compliance matters
• Monitor the progress of project schedule & co-ordinate between customers and internal departments
• Perform other tasks and responsibilities as assigned

Requirements

• Min Diploma in Architecture / Civil Engineering / Mechanical Engineering
• At least 1 year of relevant working experience in site co-ordination work
• Possess BCSS and WAH Supervisor Certificate
• Good communication and interpersonal skills
• Possess Class 3 driving licence

- Location: Tuas West Rd, walking distance from MRT

- 5days work, Mon to Fri: 8am to 530pm

- Salary: Up to $6,000 - based on experienced

- Interested applicants, kindly email me at: [email protected]

Responsibilities:

• Assist on the Project Department and be involved in the project management

• Manage costs and budgeting on meeting of sales budget dedicated by the GM

• In charge of producing engineering documentations which includes of technical drawing

• Attend to site meeting to ensure smooth flow of projects

Requirements:

Diploma in Mechanical Engineering/Chemical Engineering/Electrical Engineering

At least 3 years in project management.

Knowledge in water treatment industry will be advantageous

Responsibilities:

• Collaborate with teams across different regions to ensure smooth communication and resource allocation.
• Work with compliance teams to meet regulatory and internal requirements.
• Identify project risks and implement effective solutions.
• Adapt project plans to address challenges and achieve goals.
• Guide teams in applying Agile and Scrum practices to improve workflow and efficiency.
• Facilitate Agile meetings such as stand-ups, sprint planning, and retrospectives.
• Track project performance and share regular updates with stakeholders.
• Provide clear reports on project progress, key milestones, and potential risks.

Requirements:

• Minimum 6 years of project management experience in fintech, trading, or brokerage industries.
• Bachelor’s degree in Project Management, IT or a related field.
• Strong understanding of financial market processes and regulations.
• Hands-on experience with project management tools like JIRA, MS Project, and Confluence.
• Solid knowledge of Scrum/Agile frameworks; certifications like CSM or PSM are an advantage.
• Excellent leadership and communication skills to work effectively with global teams.

In this role, you will be primarily responsible for assisting in designing, planning, and coordinating geotechnical instrumentation projects, scheduling control, obtaining permits for on-site installation, and setting up and commissioning monitoring

This will be a site based position in Singapore

Core Responsibilities

• Involve in project coordination for Soil Investigation and installation of Geotechnical instrument installation works, supervise the recording of log soil and rock information during borehole drilling, collection of soil and rock samples according to sampling schedule for laboratory testing
• Conduct in-situ testes (PMT, VST, PBT, PKT etc) according to testing schedule, risk analysis of jobs involved and ensure compliance to safe work procedures
• Ensure day-to-day site operations are carried out as per project and safety requirements and attend project meetings, prepare project planning and coordination, supervision of Soil Investigation, reporting and other related scope of works
• Responsible for all the implementation and completion towards management target, client’s expectation and compliance to authorities’ regulation
• Other ad-hoc duties as assigned

Skills / Qualifications

• Degree in civil engineering or geology, certificate in Site Investigation for Supervisors (BCA) is an advantage with 2 years’ relevant experience in major infrastructure projects,
• Working experience in construction industry
• Physically fit and able to withstand the challenging working conditions
• Strong and determined quality focus with indefatigable determination to get the job done under the most challenging conditions and meet tight deadlines with minimum supervision
• Self-motivated team player with excellent organisational and communication skills

Project Planning - Collaborate with stakeholders and internal team to align on project requirement. This includes the necessary planning for timelines and resource allocation.

Technical Overview - Review and interpret technical drawings and specifications. Providing engineering solutions to technical challenges and ensuring compliance with in-house regulations.

Project Execution - Monitor & manage progress, ensuring adherence to quality, schedule & safety.

Communication and reporting - Prepare and update progress report to all stakeholders

Work location : Jurong Island. Transport is provided.

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

• Plans all phases of the construction lifecycle from initiation to completion.
• Obtains all necessary regulations and permits.
• Orders necessary supplies, tools, and equipment.
• Makes sure projects are aligned with agreed-upon plans.
• Manages a construction manager and oversees their work.
• Communicates with clients and delivers project progress reports.
• Develops and adheres to the budget, timeline, and quality control plan.
• Collaborates with architects, engineers, electricians, and other specialists.
• Builds strong relationships with clients, contractors, and construction workers.
• Supervises a construction manager and assistant construction project managers.
• Excels at organization, time-management, problem-solving, and budgeting.

Responsibilities

· Support the Managing Director in acquiring new customers, develop new products and services to expand the business and clientele base.

· Learn about the relevant industrial sectors.

· Learn and promote company’s products and services.

· Preparation and submission (where relevant) of presentation materials, pre-qualification bids, tenders, agreements, contracts, quotations, and marketing material to clients.

· Identify risks to the Company during pre-qualification, tendering and contracting stages.

· Assist Managing Director in liaising and coordinating with various departments on the projects and preparation of bids during tendering stage.

· Assist in organising and attending overseas marketing trips and trade exhibitions.

· Conduct presentations to both large and small client groups.

· Build sustainable relationships with all clients.

· Continuous maintenance and improvement of Customer Relationship Management database.

· Control of clients’ documentation for internal circulation.

· Coordinate and conduct detailed contract and document reviews under Managing Director’s supervision.

· Monitor compliance of all project manpower, including sub-contractors on the shipyard management system and achieve the objectives and targets related to quality, occupational health, safety, security and environment.

· Plan and manage project budget including selection and management of sub-contractors.

· Coordinate with other department managers to monitor milestones and project deadlines.

· Analyse data and information to recommend and ensure continuous process improvement.

· Perform any other tasks as may be assigned by the supervisor.

· Ensure compliance to relevant government regulations and company’s quality, safety, health and environmental (QSHE) policies, practices, and procedures at all times.

Requirements

· Minimum Diploma in Engineering, Business or Marketing or related disciplines.

· Minimum 3 years experience in retail or marketing roles for Diploma Holders. Fresh graduates are encouraged to apply.

· Strong interpersonal and communication skills, both verbal and written, coupled with a genuine passion for connecting with people and a naturally likable personality.

· Proven oral, written and presentation skills.

· Excellent analytical, problem-solving ability, collaboration skills, and the ability to drive results.

· Strong critical thinking skills, organizational skills, attention to details.

· Able to work independently if required and manage multiple projects in a fast-paced environment.

· Ability to work outside of working hours, travel when necessary to meet with customers, attend conferences/exhibitions, clients’ luncheon, and dinner events as well as industrial networking sessions.

Project Manager Responsibilities:

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.

Project Manager Requirements:

• A bachelor’s degree or master's degree in a related field.
• Project Management Professional (PMP) certification is a plus.
• Proven experience in project management.
• Ability to lead project teams of various sizes and see them through to completion.
• Strong understanding of formal project management methodologies.
• Experience as a construction project manager, IT project manager, or ERP project manager.
• Able to complete projects in a timely manner.
• Understanding of ERP implementation.
• Experience overseeing a construction project.
• Budget management experience.

Job Description

• Co-ordinate with a team of technicians to provide on-site installation and support to customers for Electromechanical and Electrical wiring systems.
• Manage and Report project progress and continually assess & adjust resource requirements to meet customer timelines.
• Co-ordinate cross functional efforts and attend technical meetings with customers to meet customer design requirements.
• Manage and Report project progress and continually assess & adjust resource requirements to meet customer timelines.
• Drive new product development from initial prototyping to mass production.
• Sourcing new components and equipment to support new products & responsible for cost evaluations of new product and tooling.
• Co-ordinate/oversee progress of product development Cross-functional activities.
• Responsible for project FAI and project documentation (such as Customer-approvals, Drawings, Specifications, Production SOP, Work-Instructions etc.)
• Work with QA/QC to analyze and handle any quality issue.
• Any other duties/projects assigned from time to time.

Requirements

• Minimum Qualification Level: Advanced / Specialist / Management / Graduate Diploma in Electrical/Mechanical/Mechatronic discipline
• Good command of spoken and written English and able to interact assertively and confidently with customers is a requirement.
• Knowledge and experience in Electrical Power distribution systems are advantages.

The Project Manager is responsible for managing construction projects from start to finish. This includes coordinating and overseeing the design, planning, procurement, construction, and completion of the project while ensuring compliance with all relevant regulations, standards, and quality expectations. The Project Manager is accountable for the overall success of the project, including scope, budget, timeline, and safety standards.

1. Planning and scheduling of Project activities.
2. Manage on site projects to ensure timely completion.
3. Project planning, quality control planning and risk management for the project.
4. Provide direction in construction planning, coordinate works with subcontractors, clients and consultants to ensure all construction progress as scheduled.
5. Experience in Bungalow & landed construction will be advantageous.

Education Qualifications & Other Requirements:

• 2 Years relevant working experience.
• Diploma or equivalent.

JOB SCOPE

To be able to manage and execute the company projects in the building construction area, like HDB A&A projects which covers:

• Ability to oversee the entire process and knowledge in project management relating to all operational and administration procedures
• Carry out project planning, cost control, and project documentation
• Provide direction in construction planning, and coordinate works with sub-contractors, Clients, and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of work is achieved and safety & environmental regulations are complied with
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• Shall be qualified, competent, and experienced with a tertiary qualification in construction, recognized either by the respective Professional Bodies, professional institutions, or Building and Construction Authority. And with experience managing and coordinating A&A projects effectively, and experience performing in a Project Manager role for A&A projects in HDB developments.
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate