• Planning of construction projects.
• Prepare weekly/monthly project implementation report.

Requirements:

• Degree in Civil Engineering or equivalent.
• At least 2 years of experience in LTA Project.
• Good knowledge in Microsoft Project and Primavera P6.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

JOB DESCRIPTION:

Department: MLCC production

Reports to: Manager

Functional relationships:

- MLCC process engineering in Japan factories

- MLCC related R&D in Japan

- MLCC process engineering in oversea affiliates: China and Philippines

POSITION PROFILE:
The Product Planning Engineer will drive improvements in the MLCC manufacturing process (post-process) and product quality, efficiency, and manufacturing costs through specialized knowledge of processes and products. This role includes providing technical training to local engineers focused on the post-processing aspects of MLCC manufacturing.

Key Duties & Responsibilities:

• Policy and Strategy Alignment: Collaborate with Japan HQ or other affiliate companies to align policies and strategies for project initiatives.
• Problem Solving Meetings:Initiate periodic meetings with Japan HQ or other affiliates to address issues within the division effectively.
• Quality Improvement:Enhance the quality of MLCC products by focusing on post-process improvements.
• Cost Reduction Initiatives: Propel efforts to reduce costs associated with MLCC products while maintaining quality standards.
• Efficiency Enhancements:Improve the efficiency of MLCC manufacturing post-process operations.
• Technology Transfer:Facilitate the transfer of new technologies from Japanese factories to Singapore factory.
• Bridge Between Teams: Serve as a liaison between Japanese factories and related R&D departments, ensuring timely access to necessary information for effective implementation into MES factory.
• Technology Grasping & Proposals: Stay abreast of new technologies; propose improvements in quality, cost, efficiency, and safety based on this knowledge.
• Technical Training Organization:Organize and deliver technical training sessions for local engineers focusing on best practices in post-process.

Ability/Competency required:

• Master degree in engineering field
• At least 2 years working experience in electronics manufacturing industry
• Deep & specialized technical knowledge in plating process and to be able to fully utilize it in actual job for improvement
• Fluent in Japanese and English language to liaise with Japan factories & R&D departments
• Logical thinking, analytical skill and good engineering sense
• Strong mind-set for change and improvement
• Proactive attitude and strong communication and interpersonal skills
• Networking ability with MLCC related functions

The Global Demand Planner will lead the demand planning process for our Instrument Manufacturing Center of Excellence, ensuring accurate and efficient demand forecasts across multiple product lines, manufacturing processes, aggregation levels and time horizons. The Global Demand Planner will liaise with many functions including sales, marketing, finance, and operations to obtain product and market intelligence throughout the product and order lifecycle which influences demand and transform this into actionable insight and plans. This individual is a key participant in the execution of the S&OP process – building strong collaboration to build robust demand plan and deliver our commitment to stakeholders and customers. This role will champion new demand planning and S&OP processes and drive data-driven decision making in the planning processes.

Position Responsibilities/Duties:

• Participates in all aspects of Sales and Operations Planning including providing leadership of the process when required.
• Supports the assessment of impact related to various demand and supply chain scenarios across the order fulfillment process.
• Supports the development of risk management strategies to mitigate potential supply chain disruptions and maximize customer satisfaction.
• Collaborates with Order Management, Customer Operations and Supply Operation teams to address urgent customer orders and material shortages.
• Ensures that customer requirements are understood by all stakeholders. Supports the identification and analysis of gaps between demand and product availability, providing actionable insights to support business objectives and optimize our customer fulfillment metrics.
• Analyze historical sales trends, cycles, and seasonality, integrate sales and marketing inputs, develop & train forecasting model, and prepare detailed forecast data. Develop and refine statistical forecasts that incorporates all sources of demand including but not limited to new product introduction, refurbishment, support, demo, warranty, and trade sources. Reconcile significant variances and adjust models to reflect updated sales and market assumptions, working towards achievement of a consensus forecast.
• Ensures solid documentation of monthly demand adjustments and assumptions by plant, product family, and sales. Communicates demand changes to relevant stakeholders and prepares for questions that may be posed during demand reviews,
• Tracks and reports monthly forecast accuracy as well as other operational reports published by the Planning group.
• Supports the development and implementation of new planning policies, standards, guidelines, technology and procedures.
• Supports ramp-up / ramp-down demand planning for New Product Introductions, version changes, and obsolescence.
• Analyze Material Requirements Planning (MRP) and Material Master data for accuracy and adjusts system parameters to achieve desired results. Adjusts and determines use of system parameters to achieve desired results.
• Consults with management on long-range goals and business objectives.

Qualifications

Critical Skills & Behaviors:

• Strong skillsets in communication and stakeholder engagement. Ability to adjust communication style to match audience and culture and can effectively influence others. Proven ability to build cross-functional and cross-departmental support, fostering a collaborative team culture and enhancing overall group effectiveness.
• Customer-centric mindset to deliver outstanding service and strong drive to improve and change processes.
• Sets clear performance standards for self and others; holds people accountable for results. Ability to work in a fast-paced operational environment under time constraints. Escalates issues to management and stakeholders clearly and quickly.
• In-depth knowledge of MRP types and methodologies, with the ability to apply them effectively to meet diverse business requirements.
• Experience and understanding of forecasting process and the use of various forecasting models to best predict demand through reduction of forecast error.
• Experience of implementing use cases with advanced analytics and Artificial Intelligence with good understanding of digital tools and platform.
• Understands the value and use of various forecast error metrics (MAD, MSE, MAPE, bias, etc).
• Able to identify opportunities to reduce forecast error and improve value of demand plan.
• Proficient with statistical and data analysis
• Ability to identify process gaps or improvement opportunities and support the design solutions to address them. Possesses continuous learning focus; takes initiative to continually expand knowledge base and return learning to the organization.
• Effective in creation and maintenance of process documentation and records. Excellent written oral communication and process documentation skills.

Required Education & Experience:

• Bachelors, Masters, University Degree or equivalent in business or technically related field.
• Experience in manufacturing & supply chain for high-mix-low volume, and/or, life-science instrument products is preferred.
• Experience in advanced analytics and/or AI/ML models is preferred.
• Minimum of 8 years of experience in leading demand planning as part of the Sales & Operations Planning process, managing the development of demand forecasts, developing statistical forecasts, and evaluating forecast results or related experience.
• Advanced experience with Microsoft Excel.
• SAP or related ERP experience.

Key Responsibilities:

• Business Development: Identify new market opportunities and drive initiatives to expand Locker & Lock®’s presence. Develop growth strategies aligned with company objectives, build partnerships, and secure new business opportunities.
• Client Relationship Management: Act as a primary point of contact for clients, understanding their unique storage requirements and providing tailored solutions to enhance satisfaction and long-term partnerships.
• Project Management: Lead the planning, execution, and delivery of storage solution projects. Coordinate resources, manage timelines, and ensure projects are completed within budget and to high standards.
• Cross-functional Collaboration: Work closely with internal teams, including engineering, sales, and marketing, to ensure alignment and achieve project goals.
• Reporting and Analysis: Track project progress, prepare reports, and analyze outcomes to assess project success and refine future strategies.

Requirements :

• Bachelor’s degree in business, Project Management, or a related field.
• Proven experience in business development or project management, ideally in a B2B or technology-related field.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills.
• Strong analytical skills to assess project performance and market trends.

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

• Possess a deep understanding of network protocols, risk management, security standards, and regulatory compliance.
• Analyze network traffic patterns, identify bottlenecks, and track performance to proactively address issues and optimize network efficiency.
• Actively participate in network audits and collaborate with stakeholders to ensure the Bank's APAC network adheres to bank rules and regulatory guidelines.
• Establish and enforce network operational procedures, supervise the Network Operations team, review KPIs, and ensure SLAs are met.
• Manage vendors and service providers, including MSAs and SAs, to optimize service reliability and cost-efficiency.
• Coordinate with cross-functional teams on network planning and service-related matters, such as DR drills, third-party risk management, asset management, lifecycle management, privilege access management, and patch management.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Possess a strong understanding of network budget planning, including Capex and Opex.
• Develop and maintain network performance reports for management review.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with at least 5 years of experience as a Network Operations Lead or Senior Network Engineer.
• Minimum of 8-10 years of experience in network planning, design, and implementation.
• CCNP/CCDP, ITIL, or equivalent certifications. CCIE certification is preferred.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Proven hands-on experience in network deployment for large enterprises and data centers.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5, or equivalent network devices.
• Proven ability to work effectively with cross-functional teams.
• Prior experience in the banking or financial industry is advantageous.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Strong technical writing and documentation skills.
• Excellent written and verbal communication skills, capable of presenting to both technical and non-technical audiences.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

no experience required as training will be provided

up to 3.7K

Bugis

7 - 8 months

• Define principles and implement logic for computation of variable cost components at geographical, trade level, in order to derive a standard cost box rate by equipment size type for every port-pair combination
• Continual enhancement of costings logics in order to adapt to the changing market landscape and to drive optimal pricing and cargo selection decisions
• Perform regular analysis to identify and report any variances between the calculated costs and actual shipping operations costs
• Perform periodic assessment and analysis of equipment situation at each location to determine the equipment balance assumption and repositioning costs applied in system.
• Collaboration with multiple stakeholders from regional offices, local agents, procurement, finance, trades, etc to provide accurate cost information in system
• Provide business requirements to Information System Department for any analysis of backend data and development of system enhancement to improve costing accuracy

To Apply:
Submit your resume to [email protected] or contact @jocelynchan on Telegram for more details.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd
Company EA Licence Number: 99C4599
Personnel EA Licence: R1331820

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Job Description:

- Learn and be competent in both service and kitchen staff details.

- Supervises to make sure every staff are following SOP.

- Maintain hygiene,sanitary and cleanliness standards while assisting to enforce security and safety measures.

- Maintain critical standard: holding times, service speed and quality, raw and furnished product quality.

- Business analysis: collect daily sales data, marketing data, consolidate and report to the supervisor.

- Problem solving: attending issue arises in restaurant and solve with professionally.

- Planning: duty roster for every staff in the outlet weekly.

- Perform any ad-hoc duties as requsted

Job Requirements:

- Good interpersonal skills and passionate about helping customers

- Willingness to learn new skills

- Require to speak English and Chinese to lead and train our kitchen/service crew who will only be able to speak either the languages. We will also require you to translate in both languages when there is a need by your supervisors.

- Able to work independently

Due to the nature of the job, you are require to work on-site.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Responsibilities:

• Supporting various tasks in a retail environment, including attending to customers, be involved in the operations, answering incoming call and etc.
• Responsible for the operating discipline of a retail store which include personnel management, inventory controls, merchandising presentation and customer service
• Any other Ad- hoc duties assigned

Requirements:

• At least diploma in any discipline.
• Retail and service experience preferred.
• Service-oriented and able to promote a service culture.
• Possess drive, initiative and a passion for beauty industry
• Singaporean only

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

As a management trainee, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

Job Requirements:

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Your Key Responsibilities:

1. Strategic Leadership: Develop and execute strategies that align with long-term business goals.
2. Departmental Oversight: Set goals, allocate resources, and implement policies to ensure operational excellence.
3. Team Mentorship: Guide and support team members through recruitment, development, and performance reviews.
4. Interdepartmental Coordination: Act as a bridge between departments to foster collaboration and alignment.
5. Insightful Reporting: Deliver regular updates on performance metrics and progress to senior management.
6. Proactive Problem-Solving: Address challenges head-on and propose impactful solutions.
7. Informed Decision-Making: Make critical choices that reflect company priorities and goals.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Assisting both the Managing Director (MD) and Chief Finance Officer (CFO) in conducting their roles and tasks. This will include but is not limited to:

• Data analytics
• Prepare business plans and feasibility studies
• Liaise with German speaking business contacts and develop new and deepen relations with German speaking entities from Europe, i.e. Germany, Switzerland and Austria.
• Business development projects
• Represent the Company at public events such as organized by Trade Chambers particularly but not limited to the German speaking associations.
• Assist in Public Relations and Communication, for example Webpage and Newsletter development.
• Liaise with the German headquarter organisation.
• Support digitization projects
• Assist in monthly and quarterly reporting
• Carry out any other tasks assigned by the MD and CFO

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus