WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Basic: $2,400 - $2,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office) / Current project - Jurong or Woodlands Area

Responsibilities

• Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
• Ensures the adherence to the safe work procedure (SWP) established; to inform project manager of any shortcoming in the SWP or risk control measures implemented;
• Ensures the familiarization with the scope of works;
• Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Documentation on project progress and damage;
• Any other related duties as assigned.

Requirement

• Diploma in Mechanical Engineering or related field.
• Training provided.
• Willing to work in Engineering/Construction environment.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.
• Responsibilities:
• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress
• Personal Attributes:
• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures

• Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.
• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.
• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.
• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.
• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.
• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.
• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.
• Contribute to the continuous improvement of development processes and methodologies.
• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

• Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies
• Working experience in any Credit Portfolio Management application / tool
• Certification in any SAS tool
• Good understanding and experience in Software Development Life Cycle
• Experience of working in a vendor environment
• Ability to work in a fast-paced, team-oriented environment
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Key Responsibilities:

1. Administrative and Logistical Support

• Coordinate and prepare relevant files for import/export items, e.g. PO and other required formalities, on-site logistics coordination
• Assist with staff support, including visas, work permits, accommodation, and logistics for expatriate staff
• Manage office consumables, and coordinating facility tasks like catering services where required

2. Financial Administration

• Assist with collect and check the reimbursement applications

3. Document Control & Reporting

• Collect and distribute necessary project documentation, maintain project-related archives
• Ensure secure access to contracts, agreements, and essential documents and maintain compliance with documentation standards
• All official project-related documents and correspondence shall be recorded in Aconex.
• Assist the project control manager to prepare management reports based on operational data.

Chan Chee Meng
EA 07C3069
R1110620

Roles & Responsibilities:

• Experienced in Interior Fit-Out / A&A works.
• Responsible for the overall project management, planning, design and execution.
• Administer all site works, including costing, contract administration, management of delivery and progress of project to ensure quality of work and safety regulations are complied with.
• Coordinate with contractors and other trades to ensure workmanship, timelines, technical and safety aspect are met in accordance to statutory and client requirements.
• Preparation of tender/quotation/drawings document.
• Check and analyses drawing, authority requirements and tender specifications.
• Liaise with client with regards to the project and follow up on new projects.

Job Description

• Leading and overall management of the project department in the execution of projects.
• Provide leadership, direction and guidance to the project team and managing risks for the successful conclusion of projects.
• Oversees multiple projects and managing resources to ensure projects are progressing on time and within budget.
• Responsible for sourcing and monitoring M&E projects for the company.
• Co-ordinate the efforts of all parties involved in the project, which include the architects, consultants, contractors, sub-contractors, and labourers etc.
• Propose M&E projects/business plan and obtain necessary budget/investment approval.
• Monitor the time schedule, quality, and cost control for the projects.
• Prepare and execute contingency plan for any unforeseeable situation.
• Organize and direct Company’s resources, personnel, and facilities as and when required, to manage the projects efficiently and effectively.
• Report regularly to Head Office on the progress of different projects.
• Handle ad hoc assignments or tasks as required.

Requirement

• Work experience as a director of engineering or in a similar senior-level position at an engineering department.
• Extensive experience with cloud technologies and modern human-computer interfaces.
• Hands-on experience in back-end and front-end development.
• Good understanding of agile methodologies.
• Leadership abilities with a strategic mind.
• Excellent project management skills.
• BSc/MSc in Engineering, Computer Science, or relevant field.

Job Brief:

We are seeking a skilled and proactive Project Executive / Senior Project Executive / Assistant Manager to join our team, which specializes in corporate training, business advisory, internationalization strategy, and related services. The ideal candidate will be self-motivated, able to manage administrative tasks, project management, and business development with minimal supervision. We offer on-the-job and specialized training, along with opportunities for career progression. The role may require occasional travel for short-term assignments, and candidates with significant experience may be considered for senior positions.

Responsibilities:

• Liaise with external stakeholders, including clients’ programme OIC, government officials, visiting organisations, and other stakeholders pertaining to administrative arrangements
• Search, connect and liaise with potential organisations to explore corporate visits and other collaborations
• Handle all administrative and operational matters pertaining to clients’ programme needs
• Conduct market research and analyze industry background information to support clients’ internationalization needs
• Engage in basic market development activities, such as sending promotional emails or making outreach calls to chambers of commerce and related organizations, both locally and overseas
• Create content and simple graphics for social media platforms (e.g., WeChat, Facebook)
• Capture and edit short video clips for marketing purposes (an added advantage)
• Potentially travel for business assignments as required

Requirements:

• Fresh graduates with no experience are welcome to apply for the entry level position
• Preferably 2-4 years of working experience in professional advisory, corporate training, conference, trade exhibition, project management, or related sectors.
• Minimum qualification of Polytechnic diploma or equivalent
• Experience in working with corporate organizations and government entities, both local and international, is an added advantage
• Strong communication skills in English and Mandarin, both written and spoken
• Proven ability to manage projects and programs independently and handle administrative tasks efficiently.
• Capable of multitasking and managing projects in a fast-paced environment.
• A strong team player with the initiative to complete assigned tasks proactively.
• Adaptable to diverse, cross-cultural work settings.
• Eager to learn and take on new challenges.
• Only Singapore Citizens or Permanent Residents are eligible for consideration.

About Singapore Economics and Management Institute (SEMI):

Singapore Economic and Management Institute (SEMI) is a registered training institution in Singapore that integrates global resources, drives business development, and nurtures emerging business leaders. SEMI is dedicated to delivering high-quality training and consulting services across the Asia-Pacific region and globally, empowering businesses to thrive in an increasingly dynamic international landscape.

SEMI leverages its professional expertise and extensive network to provide comprehensive consulting services to businesses embarking on their internationalization journey. Our core offerings include International Business Development Planning, Overseas Project Implementation and Management Solutions, International Market Expansion and Partnership Development, and Cross-Cultural Management and Training.

· Developing site reports to the Project Manager or Client

· Liaising with sub-contractors at site

· Ensuring sub-contractors are on the right track and timeline

· Ensuring construction site cleanliness

· Supervising of the construction site

· Assisting the company's Project Coordinator

· Coordination with the logistic team for deliveries

· Coordination with management for mall clearance

· Coordination with clients for repair works and maintenance

· Coordination works with internal staff for deliveries and work schedule

Job Description:

• Lead a team of professional & technical trained staff in planning, daily operations, liaise with clients, consultants, sub-contractors & relevant authorities.
• Ensure the construction project complies with all building codes and any other legal or regulatory requirements.
• Responsible for overall project planning, scheduling, monitoring and updating to meet targets.
• Manage the project sites and operations by overseeing the day to day running of all matters related to the construction of the project.
• Assist in the planning and sequencing of construction operations.
• Reporting to the higher Management.
• bility to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in the delivery of the project to meet the completion date.
• Provide leadership to the project management and construction team.

Requirement:

• Possess Degree in Civil Engineering / C&S / Construction Management or equivalent.
• Have an ownership attitude, be willing and able to grow, coach and mentor.
• Able to manage a site team and liaise with sub-constractors and consultants.
• Knowledge of AutoCAD, Microsoft Project, Microsoft Office is a must. Others acquired skill will be an added advantage.
• Experience in Structural Steel will be an added advantage.
• Relevant certificate – BCSS / StS – etc.

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are withi budget and working with team members to identify opportunities for cost savings
• Communicating with clients throughout the project to ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks are completed on time
• Evaluating project risks and making recommendations for mitigration of identified risks
• Managing the day-to-day operations of projects to ensure theya re completed on time and within budget
• Communicating with architects, engineers, contractors, subcontractors, suppliers and othe rparties involved in the project
• Ensuring that all project documentation is completed according to copany standards and laws

• Tracking project status and follow-up with team for the action items
• Incharge of project team timesheets and keep track of billing status
• Assist Project Manager in coordinating issued of sales and purchase related documents (nvoice)
• Responsible of general admnistartion function
• Provide administrative support to teh accounting department
• Daily update in Google Spreadsheet
• Stock taking
• Adminstrative works about general workers
• Submission for project documents to related parties

Role and Responsibilities

• To co-ordinate with the clients, subcontractors, and consultants on project matters
• Management, supervision and coordination of construction activities.
• Supervise team members, subcontractors and daily work activities on one or more project site(s) allocated.
• To ensure supervisors and workers meets client & regulatory requirements, environmental, safety and health requirements
• Monitor progress at site and put up progress claim.
• Coordinate and assist QS and Project Manager on project progress and claims.
• Other adhoc duties by management assigned from time to time.
• Participate in project design meetings and propose improvements.
• Evaluate potential problems and technical hitches and develop solutions.
• Plan and manage team goals, project schedules and new information.
• Manage project-related paperwork.
• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails.
• Communicate with clients to identify and define project requirements, scope and objectives.

Requirements

• Minimum Diploma Holder/ ANY
• Minimum 5 years' experience in site coordination.
• Excellent project management skills
• Team leadership
• Working knowledge of various computer software programs (MS Office, POS)

Key Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met. • Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements. • Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy. • Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations. • Manage the development and execution of migration roadmaps, including application, database, and data migration. • Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery. • Ensure compliance with AWS cloud security standards, policies, and best practices. • Communicate project status, risks, and mitigation plans to senior management and stakeholders. • Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for

• Bachelor’s degree in IT, Computer Science, or a related field. • At least 8 years of experience in managing IT projects, preferably experience in GCC migration. • Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices. • Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments. • Proven track record in managing complex projects with multiple stakeholders and dependencies. • Strong understanding of Agile and Waterfall project management methodologies. • Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus. • Excellent leadership, communication, and problem-solving skills

Key Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met. • Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements. • Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy. • Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations. • Manage the development and execution of migration roadmaps, including application, database, and data migration. • Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery. • Ensure compliance with AWS cloud security standards, policies, and best practices. • Communicate project status, risks, and mitigation plans to senior management and stakeholders. • Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for

• Bachelor’s degree in IT, Computer Science, or a related field. • At least 8 years of experience in managing IT projects, preferably experience in GCC migration. • Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices. • Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments. • Proven track record in managing complex projects with multiple stakeholders and dependencies. • Strong understanding of Agile and Waterfall project management methodologies. • Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus. • Excellent leadership, communication, and problem-solving skills

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.
2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.
3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.
4. Plan, track and monitor the tasks assigned to the managers, team leaders and members
5. Clear and open communication with customers on operations and project issues or clarifications.
6. Assist in creating of PowerPoint presentation and Excel documents.
7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Description

• Responsible for taking over the project from tender / sales team for execution
• Prepare PEPL’s Scope of work and create project schedule based on the scope - document submission list, material submission list, material lead time, installation and testing period
• Create Document submission & Material submission list and prepare submissions
• Design & review the drawings and documents for timely submission to customer
• Monitor submissions & follow up with customer for timely approval of the documents & material submissions
• Prepare Purchase Requisitions for purchase of necessary project materials on time and coordinate with purchase team and our subcontractor / supplier
• Plan the construction site manpower requirement together with Superintendent
• Coordinate with Superintendent / Construction Manager / Site supervisor for site work activities installation, testing & commissioning and progress report
• Maintain & update Project schedule regularly and prepare Weekly / Monthly Progress report for internal & customer
• Participate in regular customer meetings & proactively manage customer expectations by preparing necessary submissions / agenda / minutes of meeting etc.
• Manage the project cost within allocated budget
• Maintain Change Order Log and proactively manage change in scope. Prepare RFI / VOR and get VO from customer before executing the scope change.
• Prepare Progress Claims timely and follow up for approval and maintain Progress Claim Summary report
• Escalate challenges / issues to the Project Manager & management to resolve it on time
• Collaborate with Customer, Consultant, Owner, Third Parties, Suppliers & internal team members for successful project execution
• Organize & coordinate for Factory Acceptance Testing (FAT) of necessary equipment
• Perform pre-punch list walk thru with PM and Superintendent
• Clearing of punch list defects in collaboration with site team
• Prepare & provide training to customer for necessary equipment (as applicable)
• Responsible to collect all Handover & completion documents
• Manage & Comply with Workplace Safety & Health for project execution
• Organize necessary safety training for the project & site team members
• Comply with the PQP document for project execution

Requirement

• Diploma/Degree in Electrical Engineering or related studies
• More than 3 years of project management experience in related field
• Experienced in handling multiple projects
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3500 - $6000

Requirements:

• Bachelor’s degree in mechanical engineering or related field
• Minimum 3-5 years of related industry experience in project sales with a strong track record
• Strong technical skills in engineering design, analysis, and testing

Job scope:

• Follow up with site walk and client enquiry for the new job or project and work together with project engineer and manager for the quotation and tender submission, ensuring purchase order is secured.
• Coordinating with engineering, construction and liaise with the client on detail engineering requirements.
• Prepare quotation, budget plan and submission to have approval from project engineer or manager.
• Prepare method of statement, lifting plan and work schedule to provide safety personnel to prepare risk assessment.
• Prepare MTO and raise MR for all materials required for the project.
• Responsible for equipment installation, structure installation, piping erection operations and pipe support installation in accordance with schedule, procedures, specifications, priorities and availability of construction drawings.
• Handling all the technical queries and investigating all the work related problems, including the drawing of field sketches when necessary.
• Review of Project specification, ISO drawings and P&ID.
• Responsible for counter checking by ISO drawings, P&ID and GA drawings for the correct location, orientation, alignment and plumpness.
• Carrying out final P&ID check of installed piping systems in the module. Preparation of “AS BUILT” drawings.
• Responsible for carrying out mechanical clearance, conducting hydro and pneumatic tests, fulfilling commissioning and Pre-Commissioning requirements for the project.
• Responsible for line checking after hydro testing or pneumatic testing to complete the post punch list prior to sign-off the test packages before signing the completion of piping / mechanical.
• Ensure that all punch list items are resolved; client handover is satisfactorily concluded and that there is no prolongation of project.
• Take prompt corrective and preventive action to remove any quality issue, any unsafe elements and unhealthy conditions at site.
• Sales Cycle Management: Conduct the full sales cycle, including lead generation, follow-up, service delivery, and transaction closure.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

• Industry/ Organization Type: Consulting Firm (Construction)
• Position Title: Construction Project Administrator / Project Coordinator (Civil)
• Working Location: West (Nearest MRT: Jurong East)
• Working Hours: 5 days (Mon to Fri - 8:30 AM to 6:30 PM)
• Salary: Up to SGD 3000 + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform project administrative coordination and other administrative tasks.
• Prepare, submit, and monitor project claims and invoices as directed.
• Maintain office files, correspondence, documentation, and inspection equipment
• Assist the Director/Senior Management with daily operations as assigned.
• Assist the Director/Senior Management with tendering and bidding for projects.
• Carry out technical tasks in the office and field as directed.

APPLY NOW!!!

• Min. Diploma in Architecture, Civil & Structural Engineering or Building
• Training provided to the inexperienced candidate
• Experience in the Built Environment or Heritage Built environment will be an added point
• Familiar with Microsoft Office
• Willing to work rotationally in the office and project site

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68684 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Consulting Firm (Construction)
• Position Title: Construction Project Administrator / Project Coordinator (Civil)
• Working Location: West (Nearest MRT: Jurong East)
• Working Hours: 5 days (Mon to Fri - 8:30 AM to 6:30 PM)
• Salary: Up to SGD 3000 + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform project administrative coordination and other administrative tasks.
• Prepare, submit, and monitor project claims and invoices as directed.
• Maintain office files, correspondence, documentation, and inspection equipment
• Assist the Director/Senior Management with daily operations as assigned.
• Assist the Director/Senior Management with tendering and bidding for projects.
• Carry out technical tasks in the office and field as directed.

APPLY NOW!!!

• Min. Diploma in Architecture, Civil & Structural Engineering or Building
• Training provided to the inexperienced candidate
• Experience in the Built Environment or Heritage Built environment will be an added point
• Familiar with Microsoft Office
• Willing to work rotationally in the office and project site

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68684 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities

• Provide overall leadership, governance, organization and management of the project team
• Responsible for project team resource planning, recruitment, training & development and retention
• Plan and recruit Project Engineers / Designers / Drafters as per the demand
• Develop, coach, guide and train the Project Engineers / Designer / Drafters
• Manage Half-yearly & yearly appraisal process for the project team for their professional & career development
• Responsible for execution all assigned projects with respect to Safety, Quality, Design, Procurement, Construction, Contractual, Budget, Schedule and Resources
• Ensure competent / qualified Project Engineer / Designer / Drafter assignment to the project
• Ensure project execution compliance in accordance to PQP
• Manage all project stakeholders (Owners, Clients, Consultants, Subcontractors, Third Parties & Internal Team) for smooth project execution
• Approve Purchase Requisitions / Invoices on-time for issuing PO & payment to suppliers
• Project Cost control (including site expenditure) to ensure profit margin for the projects
• Ensure additional works are carried out with Variation Order Request approval from customer
• Manage cash flow of the assigned projects by ensuring regular progress claims submission & approval relating to the work progress at site
• Achieve all assigned projects’ objectives (Project On time delivery, Project Cost less than the allocated budget etc.)
• Escalate challenges to MD appropriately to resolve it on time
• Conduct regular meetings with the Project Team on Project status update
• Other adhoc duties as assigned

Requirement

• Degree / Master in Electrical Engineering
• Proficiency in various software such as MS Office, MS Projects/Primavera
• Min 5 years of working experiences in related field
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Requirements

• Experience in implementing projects in areas relating to Cloud SaaS , WCMS, Data interfaces analysis, AI , Chatbot and Data Analytic and analysis as well as involved in technical solution architecting and security design for Cloud solution.

• Experience in business change management processes as well as security, quality, performance and incident troubleshooting of the ICT system.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers. This extends to implementing safety policies and procedures, including overseeing any necessary repairs and renovations.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.