Job Description:

• Set up cutlery, crockery and glassware on table and replace soiled tableware and service items to prepare the table for the next customers
• Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
• Operate Point of Sales (POS) Systems when managing beverage order
• Provide go-the-extra-mile service to create a positive customer experience
• Maintain hygiene, safety, and standards, follow the organization’s personal, food and beverage hygiene standards
• Assist in opening, operating, and closing of shifts and execute daily operational tasks according to staff roster
• Suggest areas and execute continuous improvement activities within work area

Requirements:

• Capable to liaise with Mandarin speaking associates will be advantage
• With or without relevant experience are welcome (training will be provided)
• Willing to work 5.5days per week
• Willing to work on Public Holiday and weekends

Requirements

• The ability to communicate clearly and effectively with executives and others
• The ability to make quick and effective decisions to keep projects on schedule
• The ability to solve problems and adapt to changing market dynamics
• The ability to manage your own emotions and the emotions of others
• The ability to build your team and grow the skills of each employee
• The ability to build successful relationships with colleagues and earn their respect
• The ability to juggle multiple projects at once
• A deep understanding of the market the company operates in
• The ability to develop new company policies
• The ability to create reports and presentations
• Strong public speaking skills
• The ability to work independently and in a team

Responsibilities

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• tracking manager performance and satisfaction
• producing guidelines and regulations for leadership

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

The APAC Project and Operation team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable solving challenging problems, with the solutions to benefit SMB teams across APAC markets. You will be responsible for defining project goals and scopes, driving clear and efficient communication across diverse functions and regions, continuously optimizing our business solutions for global clients.

Responsibilities:

Business strategies

• Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
• Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business management

• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization
• Provide thought leader to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning

Strategic networking

• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Team Development

• Manage, develop and export talents within the organization

Minimum Qualifications

• Minimum 5 years of experience in project/program management, strategy, operations or related field.
• Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required.

Preferred Qualification

• Proven expertise in project management methodologies and tools.
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity. Digital ad sales experience is a great asset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Mission: To learn to manage the branch and the team in order to maximize sales and gain customer loyalty.

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Plan Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

*Provided leads

*Basic + comms

5.5 days work week

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Attractive remuneration and a comprehensive benefits package.
• Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Reporting to the Asst. Operations Admin Manager, you are responsible for supporting the project team in planning, executing, implementing, and installing projects to completion. Organizing project activities and supporting the project team in project implementation and successful delivery of projects.

The Job:

• Support and assist the Project team in organizing/coordinating various project components for the successful delivery of projects.
• Assist with Drafting of project proposals, technical documentation, and preliminary schedules
• Prepare project organization and communication charts
• Provide checks and coordinate amendments of Uscan activities reports
• Co-ordination of project activities, track progress, and follow-up on issues or action items
• Perform activities related to the project, such as preparing status reports, managing the project plans, issues/risks log, change control/request log, and other day-to-day tasks
• Scheduling and coordinating meetings
• Attend project meetings, document meeting minutes and action items for distribution to project team members
• Effectively and accurately communicate relevant project information to the client and project team
• Monthly submission of consolidated Staff Leave to HR
• Act as a contact point for customers and internal departments.

Job Requirements:

• Diploma in Engineering or Project Management or Administration or its equivalent
• With 3 years’ relevant experience in facilities management or the construction related industry
• Excellent organization skills and ability to multi-task
• Meticulous and pay great attention to detail
• Good communication and interpersonal skills
• A team player and yet work independently with minimum supervision
• Ability to interact and work with people of all levels
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Project and MS Office software

Responsibilities:

• Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
• Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
• Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
• Manage backorders, ensuring efficient resolution and clear communication with customers.
• Review and approve customer claims and credit memos within the SAP system.
• Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
• Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
• Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
• Travel as needed to meet with suppliers for business discussions and relationship management.
• Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
• Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
• Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
• Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
• Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
• Approve staff leave requests through the system while maintaining adequate operational coverage.
• Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
• Undertake additional tasks and responsibilities as assigned by management.

Requirements:

• Diploma/ Degree in any fields
• At least 3 - 5 years of customer service, order management and delivery management
• Prior experience in managing a team
• Knowledge of SAP
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• MNC Construction Company

• Salary range: $6000 - $8000 (basic) + $100 Mobile Allowance

• Working hours: Monday – Friday (8:30am – 6:00pm)

• Working Location: Braddell

• Excellent Welfare & Benefits

Job Scope

• Analyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible.
• To prepare Risk Management (RM) check list in order to present to local and Japan management for decisions.
• Go for site show round to understand the scope of work and prepare MOM for Tender scope.
• Lead and organize single or multi systems like mechanical, electrical and ELV tender preparation, reviews and submission in order to ensure completeness, quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyse technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price while avoiding rejection and margin slippage and to prepare Tender cost summary for management approval for tender profit margin.
• Prepare tender interview presentation to support management during tender clarification / negotiation phase in order to win tender.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• Prepare Weekly Tender Report to submit to Japan.
• Perform any other related duties assigned in order to support management.

Requirement

• Degree in Electrical Engineering or a related field.
• Minimum 5 years’ experience in tender management role (construction industry – electrical for building).
• Knowledge in HT LV, ELV systems, and ACMV / Fire systems is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Join us as Analyst, Total Fund Management at AIA Investment Management!

The main objectives of this position are to support the management of multi-asset portfolios and various investment initiatives.

The Analyst helps support management of multi-asset portfolios that invest across public assets/geographic regions/sectors/factors/currencies. The Analyst is expected to perform qualitative and quantitative analysis, and translate these into implementable investment strategies.

The Analyst will collaborate with other professionals in AIAIM as well as AIA Group to achieve the position’s objectives. The role requires good communication and collaboration with key stakeholders.

Responsibilities

• Support Portfolio Manager(s) in management of multi-asset portfolios in accordance with investment mandate, including implementation of TAA overlays
• Enhance existing investment chart pack by incorporating insightful indicators that can update stakeholders of key developments across various financial markets
• Perform quantitative (e.g. backtests of investment strategies, monte carlo simulation) and qualitative analysis to support idea generation, portfolio construction and risk management
• Work closely with colleagues in Middle Office and Operations to enhance trading processes, portfolio risk monitoring and performance attribution of multi-asset portfolios
• Prepare presentation materials that effectively explains investment strategy and performance drivers to stakeholders

Requirements

• Ideal candidate would have around 5 years of relevant experience, preferably in multi-asset role
• Excellent programming (e.g. Python) and quantitative skills (e.g. multi-asset modelling, time series analysis)
• Familiarity with Bloomberg is preferred
• Well versed in Microsoft Office (Excel, Powerpoint)
• Team player with strong work ethic
• Excellent interpersonal, engagement and presentation skills
• Proactive with high level of motivation and able to adhere to tight deadlines
• Bachelor or higher degree
• Professional qualification such as CFA will be viewed favorably

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Responsibilities:

• Proficient in reading electrical and ELV schematic diagrams.
• Coordinate with Clients/Sub-Contractors on project and maintenance matters for smooth site execution.
• Review contract specifications and prepare variation orders as required.
• Perform engineering design, load, and fault calculations.
• Resolve technical issues related to installation, commissioning, and testing.
• Ensure installations comply with approved drawings, method statements, project specifications, and standards.
• Attend site meetings to discuss and resolve issues with Clients/Sub-Contractors.
• Assist Project/Site/Construction Manager in monitoring project progress.

Requirements:

• Minimum ITE in Electrical Engineering or equivalents.
• Experienced in project management for industrial and commercial projects.
• MRT project experience is an added advantage.
• Knowledge of design phases or street lighting work is a plus.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Roles & Responsibilities：

Making improvement to the running of the business

Deliver quality products and services to meet the expectation of customers.

Conduct monthly inventory checks in operating equipment and supplies

Provide data-driven support for the review and creation of guidelines and policies

Offer support for task forces and working groups, including meeting organization, tracking follow-ups, and progress reporting

Requirements:

Strong organizational, analytical, and communication skills

Good people management skills, strong communication skills and hands-on duties

Desire to work in a fast-paced environment and work well under pressure

Pleasant, mature, outgoing, meticulous with good interpersonal skills

Seeking enthusiastic and driven individuals to join our team!

Key Responsibilities:

Training and Development:

• Participate in a comprehensive training program covering various aspects of F&B operations.
• Learn about food preparation, customer service, inventory management, and staff supervision.

Operational Support:

• Assist in the day-to-day operations of the cafe
• Ensure high standards of customer service and satisfaction.

Team Collaboration:

• Foster a positive and collaborative work environment.
• Provide support in training and developing new staff members.

Customer Engagement:

• Interact with customers to ensure their needs are met and to gather feedback.
• Handle customer complaints and resolve issues promptly and effectively.
• Promote a welcoming and enjoyable experience for all customers.

Responsibilities

• Coordinate Global Marketing Science activities and operations to secure efficiency and compliance with company policies that includes contract management and payments processing.
• Own administrative tasks, ensuring team has adequate support to work efficiently.
• Support budgeting and expenses reporting.
• Coordinate meetings with different internal and external stakeholders, cross-team events and business trips.
• Manage complex calendar.
• Project manage Marketing Science on-boarding initiatives.
• Plan and execute team offsites and strategic planning sessions.

Job requirement

• 5+ years experience in project coordination role.
• Possess great organizational skills.
• Exceptional verbal and written communications skills.
• Impeccable attention to detail
• Has managed billing or procurement processes
• Any experience working across organizations that focus on measurement or research is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are seeking an experienced consultant to support the implementation of voice and chat channel recording and surveillance systems across the APAC region. The role requires a business-driven mindset to assist in the delivery of robust technical solutions and required controls.

• Join one of the world's largest global banks on an 11-month contract, with potential for extension based on performance and business needs
• Requires 8+ years of experience, specializing in the implementation of voice and chat channel recording and surveillance, along with setting up necessary controls

Key Responsibilities:

Stakeholder Management (Regional Level):

• Act as the primary liaison between business lines (COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) and Compliance teams.
• Collect, analyze, and document business scenarios related to voice and chat channels.
• Understand business interactions with clients and external counterparties to meet communication expectations.
• Identify risks and develop frameworks for risk management, user awareness, and consequence management.
• Establish and enforce RACI (Responsible, Accountable, Consulted, Informed) for stakeholder roles in process execution and controls.
• Work with IT teams (Voice, Chat, Archiving, Digital, IT Support) to ensure the delivery of technical solutions, including archiving, security, and surveillance controls.

Global Level:

• Collaborate with global teams to prioritize and plan solutions for the APAC region within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation for APAC plans from global stakeholders through established governance processes.

Project Management:

• Track functional project aspects such as business cases, operational controls, conduct risks, legal requirements, and training.
• Maintain synchronization with global and regional IT teams on archiving and surveillance solution deliveries.
• Report progress, address risks, and provide updates to senior management.
• Contribute to steering committee updates and ad-hoc presentations.

Required Competencies:

Soft Skills:

• Strong interpersonal skills: verbal/written communication, listening, negotiation, and consensus-building.
• Detail-oriented to ensure accuracy and completeness in management reporting.
• Analytical skills to assess scenarios, risks, and processes effectively.
• Proactive in problem management and owning deliverables.

Technical Skills:

• Strong understanding of core banking businesses (e.g., Global Markets, Corporate Finance, Wealth Management).
• Familiarity with the technical aspects of voice and chat communication, recording, and surveillance systems.
• Proficiency with Office tools for document drafting, data analysis, and presentation of executive updates.
• Fluency in Mandarin is preferred, as the role involves liaising with users and regions where Mandarin language skills may be required.

This is an excellent opportunity to drive key communication and surveillance solutions within a fast-paced, global organization.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of Control & Planning PMO or Cross-Functional PMO to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Braindge’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR) for either Control & Planning or Cross-Functional PMO:

· Project scheduling and resource planning, considering dependencies.

· Management of project issues and document creation for management reporting.

· Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).

· Responding to regulatory requirements and supporting administrative tasks.

· Regularly reporting on progress, challenges, and solutions to leadership.

· Planning

o Project scheduling and resource planning for projects overall considering dependency of each of them

· 1) Control & Planning PMO

o Management of project issues

o Document creation and related adjustment in management reporting

o Setting CP or other criteria for evaluation

o Coordination with related departments and managements throughout the Bank (Front Office, Transaction banking, Compliance, IT, etc.)

o Responding to the authority’s requirements changes and updates.

o Support for other administrative tasks.

OR

· 2) Cross Functional PMO

o PMO across all corporate banking business areas.

o Commit to advancement of project, by confirming and following up the progress of entire business areas, sharing issues and actions towards them with other business areas, etc.

o Consolidation of status reported by each business area’s PMO, and reporting to Overall Control & Planning.

o Cost and Resource Coordination across business area, working closely with Overall Control & Planning.

o Coordination with stakeholders, including Business and IT, to ensure meeting their needs and expectations.

· Any other duties related to this role.

Basic Requirements:

· Extensive PMO experience in core banking projects.

· Proven ability to lead PMO tasks independently.

· Experiences in bank industry as a bank employee (will be added advantage), or experiences of service provision to bank industry as a consultant.

· Familiarity with package system implementation.

· Excellent communication skills to engage with diverse stakeholders.

· Attention to detail, proactive problem-solving abilities and strong analytical skills.

· PMO experiences in big projects such as core banking projects

· Experience of leading all of the PMO tasks described in the “Responsibilities” by oneself

· Experiences of user task PMO in big projects such as core banking projects.

· Experiences of planning and promotion of issue management in Cross-Area/ Subsystem /Module (Remittance, Trade Finance, Corporate Lending, Markets, Security, etc..)

· Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

· Excellent communication and teamwork skills.

· Ability to work independently and collaborate in a team environment.

· Strong organizational and time management skills.

Additional Strengths (optional)

· Hands-on experience interacting with users to gather and refine requirements.

· Strong focus on creating user-friendly and efficient automation tools. Add in your pointers here.

Part-Time Internship Opportunity: Communications and Event Management

We are seeking a motivated self-starter with a flair for communication and a knack for managing events to join our team as a part-time intern. The selected candidate will primarily be involved in the communications work of the foundation’s Education investment projects, and supporting the successful execution of events tied to the key initiatives of the Foundation.

This 6-month internship offers a unique opportunity to gain hands-on experience in philanthropy and the social service sector while contributing to impactful initiatives.

What You’ll Do:

Support Communications

· Craft and supporting communications for our key Education initiatives, with a focus on engaging and nurturing the Foundation’s community.

· Showcase the impact of our work on social media platforms, ensuring it resonates with a broader audience.

· Maintain and update the stakeholder and partner database, while proposing ways to enhance its efficiency and usability

Event management

· Event Planning , managing logistics and participation communications to ensure smooth and successful outcomes.

Others.

· Support ad-hoc tasks related to the foundation’s broader initiatives and goals as needed.

Involvement in other projects may be included depending on the intern’s learning goals.

Why This Role:

· Impact & Ownership:You’ll take charge of tasks and lead with initiative while receiving guidance and support when needed. Your contributions will directly enhance our initiatives and help share our work with a wider audience.

· Learning & Growth: Opportunity to engage in the expanding fields of strategic philanthropy and social innovation while gaininghands-on experience in communications and project management.

· Networking:Expand your professional network with experts in the education and philanthropy sectors.

Who We’re Looking For:

Diploma/Undergraduate/Graduate students pursuing a relevant field, such as communications or social sciences, or those with a strong background in these areas are welcomed to apply. The individual should also possess the following skills or a willingness to grow in the following areas:

· Technical Proficiency:Familiarity with Mailchimp, MS Office, and Google Workspace, along with experience managing databases and crafting EDMs.

· Effective Communication: Ability to create concise and engaging content for diverse audiences.

· Language proficiency:Strong written communication with competent fluency in written English and ability to learn and adapt to the sector terminologies

· Interpersonal Skills: Ability to engage stakeholders effectively, fostering positive relationships with team members and external partners.

Reporting to: Senior Program Manager, with occasional collaboration with other team leads and CEO.

Application: Please submit your CV along with a brief outlining your motivation for applying for this role to [email protected] by 16 January 2025.

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Description
We are seeking a dynamic and experienced Business Consultant/Developer to join our team in the Information Services industry.

In this multifaceted role, you will leverage your expertise to provide strategic guidance and innovative solutions that enhance operational efficiency and drive business growth for our clients.

As a candidate, you will possess a unique blend of consulting acumen and technical development skills, enabling you to bridge the gap between business needs and technological advancements.

You will work closely with various stakeholders to identify challenges, develop comprehensive plans, and implement effective solutions.

Your contributions will directly impact our clients' success, allowing them to navigate the complexities of the digital landscape with confidence.

This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about using technology to solve real-world business problems. If you have a proven track record of delivering high-quality consulting services and developing robust solutions,

we invite you to be a part of our innovative team. Join us in shaping the future of information services and delivering exceptional value to our clientele.

• Responsibilities
  Analyze client requirements and challenges to develop tailored solutions.
  Design and implement innovative development strategies that align with business objectives.
  Conduct workshops and interviews with stakeholders to gather feedback and insights.
  Collaborate with cross-functional teams to ensure project milestones are met.
  Develop detailed project plans, outlining timelines, deliverables, and resource allocation.
  Monitor project progress and deliver ongoing support to clients post-implementation.
  Prepare and present comprehensive reports and recommendations to clients.

Requirements
Master's degree in Business Administration

• With relevant 8 years of experience
• Must work on weekends mostly and must be able to travel whenever needed.
• 6 Days work
• Must be able to liaise with Tamil and Hindi speaking clients.
• Proven experience as a business consultant or developer in the information services sector.
  Strong knowledge of project management methodologies and tools.
  Excellent problem-solving skills and the ability to think critically.
  Proficiency in software development languages and methodologies.
  Exceptional communication and interpersonal skills for client interactions.
  Ability to work independently and manage multiple projects simultaneously.

Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.