Job Description & Requirements

Management Trainee

-

Locations: Thomson Plaza

Full time

Job Description:

-Manage the daily operations

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

This job has the following benefits:

Training & professional development

Paid sick leave

Annual Salary Wage Bonuses

Staff Discount

Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Locations: Thomson Plaza

Full time:

Job Description:

-Manage the daily operations

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule

5.5 days / week

Retail hours

Benefits & Perks

This job has the following benefits:

Training & professional development

Paid sick leave

Annual Salary Wage Bonuses

Staff Discount

Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

Arrangement of advertisement for recruitment.

Cold calling candidate for interview.

Schedule candidate for interview.

Arrangement of DSIC and POP test.

Explore different platform for recruitment.

Update of digitial platform.

Update project on exisitng clientele listing.

Communication with staff for team meeting and project.

• Strategic planning: Overseeing a company's strategic, financial, and developmental decisions
• Department management: Supervising a department's operations and activities, including setting goals, allocating resources, and implementing policies
• Personnel management: Handling personnel decisions, such as recruiting, firing, and providing feedback to employees
• Collaboration: Working with other departments and their managers
• Reporting: Reporting the department's progress to upper management
• Problem-solving: Assessing situations, identifying issues, and suggesting solutions
• Decision-making: Making quick, informed decisions that are in the company's best interests

Working Location: Kaki Bukit, 5 days work week

Position Overview: The Country Manager - Business Development will be responsible for driving market penetration and expansion in Singapore. This role will focus on outdoor sales, new account targeting, tender management, and fostering long-term customer relationships. The successful candidate will be a proactive “hunter” with a deep understanding of business development strategies, excellent sales capabilities, and a strong drive to grow market share. This role also involves collaborating with Category Managers to promote special offers and optimizing the use of inventory for cross-selling and upselling.

Key Responsibilities:

• Market Penetration & Expansion: Spearhead the business development efforts in Singapore, driving market entry, expansion, and increasing brand visibility across key sectors.
• New Account Targeting & Acquisition: Focus on identifying, targeting, and acquiring new business accounts, including key clients, partnerships, and high-potential prospects through outdoor sales efforts, prospecting, and cold-calling.
• Tender Management: Lead and manage the tender process for key accounts, ensuring the timely and competitive submission of tenders, and working closely with relevant stakeholders to ensure high-quality proposals.
• Customer Relationship Building: Establish and maintain strong, long-term relationships with clients and partners to foster trust, repeat business, and customer loyalty. Serve as the primary point of contact for major accounts.
• Cross-selling & Upselling: Collaborate with Category Managers to promote special offers and cross-sell/up-sell additional products and services from within the existing inventory. Use data and market insights to create tailored solutions for clients.
• Promote Special Offers & Product Lines: Leverage inventory and sales guidelines set by Category Managers to ensure relevant and timely promotions are effectively communicated and promoted to clients, boosting sales opportunities.
• CRM Management: Track all sales activities, customer interactions, and progress toward targets through CRM systems. Ensure accurate and up-to-date information is available for reporting and forecasting.
• Team Leadership & Coordination: Work closely with internal teams, including marketing, logistics, and sales, to ensure smooth execution of sales strategies and provide input on business development opportunities.
• Reporting & Performance Metrics: Monitor key performance indicators (KPIs) related to sales activities, customer acquisition, and account retention. Provide regular reports to senior management on business development performance and market trends.

Requirements:

• Proven Sales Experience: 5+ years of experience in business development, sales, or account management with a strong focus on new business acquisition and outdoor sales in a B2B environment.
• Experience in Tender Management: Proven track record of managing and winning large tenders, with the ability to manage multiple, high-priority opportunities simultaneously.
• Customer-Centric Mindset: Strong ability to build and nurture client relationships, providing personalized service and identifying opportunities for upselling and cross-selling.
• Sales & Negotiation Skills: Exceptional sales skills with a track record of exceeding targets, securing new business, and closing deals in competitive environments.
• Market Knowledge: Familiarity with the automotive aftermarket or vehicle/engine repair workshop space, and an understanding of market dynamics, trends, and customer needs.
• Excellent Communication & Presentation Skills: Strong verbal and written communication abilities with the capability to effectively present to clients and stakeholders at all levels.
• Self-Starter & Results-Oriented: Highly motivated and self-driven individual who thrives in a results-oriented environment with a passion for driving growth and expanding market share.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

Job Responsibilities:

•Perform cleaning of compound areas, offices, toilets etc as assigned.

•Collect and dispose refuse.

•Perform other duties as assigned.

• Assist in preparing EMC On Site test, conduct setup and measurement.
• Assist in technical write-up, engineering test reports compilation.
• Knowledge of electrical & electronic instruments: DVM, Digi Scopemeter, RF meter etc.
• Training on measurement techniques and testing process.
• Knowledge of PC + application of Micro Soft office skills.
• Able to work at site during daytime or night time only 2 to 3 slots a month.
• ITE or Poly and University Internship are welcome 3-6 months

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

Job Description

• Agency appointment for Owner matters in various ports
• Handling visitors and new joiners in Japanese terminal (Visitor List for Japan port -Communication with local agents)
• Sending visitor information to vessels including Singapore anchorage
• KL crew list update (Coordinate with KL MPT)
• Insurance (Contact with Ins company)
• Crew matrix update on OCIMF website
• Sharing contact list with fleet vessels
• Updating port call list
• Quarterly communication drill with vessels
• Quarterly unannounced alcohol drill with vessels
• Annual unannounced D&A test
• Sharing circulars from KMSOL, Class, Flag etc with vessels
• Arranging MLNG meeting and making minutes
• Environment Report to Charterers (INPEX, Petronas)
• Managing Common Folders
• Arrangement of Online meeting with vessel – (occurs once a month, coordination of meetings including scheduling, setting up call etc.)
• SIFSC notification and planning with vessel. – (occurs quarterly
• Tangguh Local contents report to LGAS2
• Support on OPEX matters.
• Regular monitoring of appraisal report and safety meeting for MLNG vessels and bring to the notice of PIC
• Sharing of weather warnings etc.
• Managing and monitoring of SI visit to vessel as required by KLQSMS.
• Quarterly updating of Form-B, Form-C and Q 88 for fleet Vessels.
• Updating SIRE record
• Assist in OPEX and budget preparation
• Any ad-hoc duties as assigned

Job Requirement

• Minimally Diploma in Marine or equivalent
• Good English communication skills
• Sailing experience on merchant ships in junior ranks or work experience in ship management operations is an added advantage

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

Requirements

• Min N / O level
• No exp needed, training provided

$12 / hour

Healthcare indusry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

The incumbent is required to play a key role in fostering the company's growth by uncovering and securing new business prospects, nurturing relationships with current clients, and supporting the overall sales strategy. This position involves a combination of prospecting, networking, negotiating, and closing deals to achieve or surpass sales targets and support the company’s long-term objectives.

Job Responsibilities:

Correspondence and Communication:

• Manage incoming and outgoing correspondence, including emails, letters, and phone calls, ensuring that messages are prioritized appropriately.
• Draft and prepare official correspondence, reports, and presentations as needed.
• Ensure clear and effective communication with all stakeholders.

Calendar Management and Administrative Support:

• Coordinate travel arrangements and accommodations for staff attending conferences, workshops, and events.

Meeting and Event Coordination:

• Organize and coordinate meetings, workshops, and events, including venue bookings, catering, and logistics.
• Prepare meeting agendas, take minutes, and distribute them to relevant stakeholders.
• Follow up on action items to ensure timely completion.

Confidentiality and Data Management:

• Handle confidential and sensitive information with discretion, maintaining confidentiality at all times.
• Maintain accurate and up-to-date records, databases, and filing systems in both electronic and hard copy formats.

Business Development:

• Identify and qualify new leads through various methods, including cold calling, email marketing, and attending industry events.
• Develop and implement effective sales strategies to convert leads into customers.
• Prepare and deliver compelling presentations and proposals that highlight the value of our products and services.
• Negotiate contracts and pricing with clients to ensure profitability.
• Build and maintain strong client relationships to ensure satisfaction and retention.
• Conduct market research to stay current on industry trends and identify new business opportunities.
• Prepare and deliver sales reports and presentations.
• Collaborate with other departments, such as marketing and product development, to ensure a seamless customer experience.

Ad-hoc Duties and Responsibilities:

• Provide assistance to the Director as needed, without limitations to working days or hours.
• Be available to travel on short notice.
• Attend to overseas clients and associates when required.

Job Requirements:

• High school diploma or equivalent; additional qualifications in office administration or related fields are advantageous.
• Proven experience as a personal assistant, executive assistant, or in a similar administrative role.
• Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure.
• Strong verbal and written communication skills, with attention to detail.
• Proficient in using office software, including word processing, spreadsheets, and presentation applications.
• Discretion and the ability to handle sensitive information with confidentiality.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Flexibility and adaptability to manage multiple tasks and shifting priorities.
• Willingness to travel around SIngapore on short notice, with travel requirements of up to 30% of the time.

JOB SUMMARY

• This role could be based in Singapore and Hong Kong. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Oversee and drive centralisation of the following areas for the PvB business. The purpose is to drive efficiency, productivity and overall performance of these areas for the Business:

• EAM & Introducer
• Product Program /Propositions
• Digital Enablement
• Business Banking Partnership / New Business Initiatives
• SCTS Onboarding
• SCTS Trust Accounting
• Advising and guiding the Private Banking Front Office and support functions with respect to creating an environment where people, process and systems work seamlessly together
• Collaborate with front office and support functions to ensure that robust controls are in place & are well deployed while balancing client experience. Where required make adequate escalations to draw necessary management attention.
• In coordination with Legal & Compliance, keeping abreast of legal and regulatory changes. Continuously review and raise the standards on internal controls in line with regulatory expectations & best in class PvB practices.
• Liaise with Group Policy owners in shaping internal policies with respect to PvB Controls
• Support/oversee key projects related to the business’s strategic objectives

RESPONSIBILITIES

Strategy

• Drive efficiency with front office sales suitability

Business

• Private Banking

Processes

• EAM, Introducer, Trust Structures, Business Banking

People & Talent

• Work through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating operational and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Governance

• Oversee governance of PvB SGHK EAM & Introducer business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Our Ideal Candidate

• 8 plus years of experience in the banking industry.
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions
• Product knowledge is preferred
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues
• Proficiency in MS Excel, PowerPoint and Word is a must.

Role Specific Technical Competencies

• Private Bank
• Sales Process
• Risk Management
• Regulatory

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Assistant Manager, Overseas Business Partnerships – Freight Forwarding

Job Highlights:

• Work-Life Balance - 5 Days Work Week

• Central - Tanjong Pagar (Walking Distance to MRT Station)

• Medical & Dental

Assistant Manager, Overseas Business Partnerships role focuses on driving business growth and strengthening relationships with international freight forwarders. This position plays an important role in securing new business opportunities, nurturing existing partnerships, and expanding cross-trade and nomination businesses.

Assistant Manager, Overseas Business Partnerships – Freight Forwarding

Responsibilities

• Agent/ Freight Forwarder Business Partnerships: Engage with overseas agents to identify and convert potential leads into confirmed business, contributing to expanding international trade lanes.
• Quotations Management: Prepare, submit, and follow up on quotations to secure a high conversion rate, ensuring solutions align with the specific requirements of overseas partners.
• Relationship Management: Build and nurture strong, long-term relationships with overseas freight forwarders to maintain existing business and drive repeat opportunities.
• Market Expansion: Proactively identify opportunities to grow cross-trade and nomination business by collaborating with overseas agents and pursuing new trade lanes.
• Tailored Solutions: Understand the unique needs of overseas partners and provide customised solutions that meet their logistics and freight requirements.
• Performance Monitoring: Track and analyse the success rate of quotations and sales efforts, using insights to optimise strategies for increased business wins.
• Operational Alignment: Work closely with the operations team to ensure seamless execution of confirmed shipments, meeting or exceeding agent expectations.
• Reporting and Communication: Maintain regular communication with overseas agents, providing shipment updates and ensuring transparency throughout the sales and logistics process.
• Support for Management: Undertake additional responsibilities as assigned to contribute to the broader objectives of the business.

Requirements:

• Minimum of 5 years of experience in freight forwarding and logistics with a strong focus on overseas agents/ freight forwarders partner management and nomination business development.
• Proven track record in managing relationships with overseas agents or international freight forwarders.
• Strong business development and negotiation skills, with the ability to convert leads into confirmed business.
• Proficiency in preparing and managing quotations and ensuring high conversion rates.
• In-depth understanding of cross-trade and nomination business processes.
• Proactive and self-motivated, with a focus on achieving measurable business results.