MAIN PURPOSE

The Management Trainee provides strategic support in deployed departments across the Group of Companies

such as Operations, Corporate Development, Corporate Finance, Human Capital, and Sales / Business

Development for 18 to 24 months, learning about business operations and eventually specialise in a particular area depending on interest and organisational needs.

MAIN DUTIES AND RESPONSIBILITIES

1. To provide executive and administrative support to the management and/or HODs in the deployed departments.
2. To participate in company certification and quality assurance programmes.
3. To represent the company at corporate events and trade shows.
4. To update manuals and documentation such as SOPs.
5. To participate in strategic planning and implementation of policies and assist management with the implementation of new policies.
6. To assist in company digitisation efforts and IT administration.
7. To record company meetings and coordinate meetings as committee secretary.
8. To organise and participate in company internal events and programmes.
9. To carry out any other duties as assigned by the Head of Operations, including adhoc deployment for projects.

REQUIREMENTS

1. Preferable to have at least one year of working experience in any generalist fields such as marketing, HR, finance.
2. Willingness to be rotated between various departments and positions for career progression.
3. Minimum degree holder with good results.
4. Meticulous, good interpersonal skills and willingness to learn.

WORK LOCATION

Loyang Way or Changi Airfreight Centre (as needed)

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

· Retail experience

Functional Skills (Hard / Technical)

· Identification of, and follow up on customer concerns

· Ensure that service standards and importance of service recovery are adhered to

· Opening, operating and closing of shift procedures

· Ability to count money accurately without error

Performance (Soft / Core)

· Able to make customers feel at ease and comfortable

· 6-star service

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Roles & Responsibilities：

Making improvement to the running of the business

Deliver quality products and services to meet the expectation of customers.

Conduct monthly inventory checks in operating equipment and supplies

Provide data-driven support for the review and creation of guidelines and policies

Offer support for task forces and working groups, including meeting organization, tracking follow-ups, and progress reporting

Requirements:

Strong organizational, analytical, and communication skills

Good people management skills, strong communication skills and hands-on duties

Desire to work in a fast-paced environment and work well under pressure

Pleasant, mature, outgoing, meticulous with good interpersonal skills

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Roles & Responsibilities：

Making improvement to the running of the business

Deliver quality products and services to meet the expectation of customers.

Conduct monthly inventory checks in operating equipment and supplies

Provide data-driven support for the review and creation of guidelines and policies

Offer support for task forces and working groups, including meeting organization, tracking follow-ups, and progress reporting

Requirements:

Strong organizational, analytical, and communication skills

Good people management skills, strong communication skills and hands-on duties

Desire to work in a fast-paced environment and work well under pressure

Pleasant, mature, outgoing, meticulous with good interpersonal skills

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Description & Requirements

Job Description:-

- Maintain high standards of customer service to encourage new and repeat visits

- Maintain high standards of hygiene and comply with all health and safety regulations

- Perform opening/closing procedures in the restaurant

- Perform full cycle of both service and kitchen operations

- Deal with initial feedback from customers & report to superior accordingly

- Other ad hoc tasks when needed

Pre-requisites :

- Minimum a degree from recognised University in any field

- Able to converse fluently in English

- Possess a cheerful disposition, and willingness to learn

- Able to work under pressure

- Able to work on weekends & Public Holidays

Roles & Responsibilities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Looking for a team leader with a passion for F&B. (Thai Culture and Food is a +)

If you have these traits and experiences, drop us a message to have a chat! =)

Service Oriented and always with a smile

Managing a F&B Team firmly with good morale

Resilient and a Problem Solver

Ideally but not essential :

2 years of experience of managing a team

Good performers will be rewarded throughout the year with increments and performance bonus. Top performers will also be offered option to be part of the business!!!

About Us

We are a startup aiming at providing internet based services including tele-healthcare services, online shopping platforms, etc. We have a strong shareholder base including investors from the US, China, Malaysia and Singapore.

Job Duties

We are seeking a dynamic and motivated Management Executive to join our team to develop our businesses. This position provides hands-on exposure to multiple businesses, including healthcare, online retail, etc.

• Ensure smooth running of projects by tracking progress and updating management on status, budget, progress and risks.
• Perform market research to identify trends, opportunities and competitive benchmarking.
• Prepare comprehensive project documents including proposals, interim performance reports, completion reports.
• Organize meetings, including scheduling, resheduling and sending reminders.
• Manage projects end-to-end, ensuring timely execution and alignment with business objectives.
• Collaborate with internal teams, services providers, customers, end-users.
• Present progress progress to managment and stakeholders.
• Assist in managing expenses, invoices and financial documentations.
• Participate in solving real-world business challenges, contributing to operational and strategic decision-making proess.

Job Requirements

• Bachelor's degree in Business Administration or related fields.
• 3 years of experiene in business support roles.
• Exceptional organization and multitasking skills, with the ability to prioritize tasks effectively in a fast-pace environment.
• Strong written and veral communication skills, inluding the ability to draft professional correspondence and presentations.
• Proficiency in Microsoft Office Suite and other office software.
• Proficieny in both oral and written English and Chinese.
• Ability to work independently and as part of a team, taking initiative and demonstrating a proactive attitude.

Working Location

Singapore, with some travel requirements.

• The incumbent shall be part of the Finance Shared Services (FSS) team responsible for projects pertaining to e-forms & workflow system. The person shall work in close liaison with project managers and institution stakeholders to meet the projects’ timeline.
• Manage Fixed Assets & Accounts Receivable, Sundry Billing’s projects to meet projects’ timeline.
• Liaise with various stakeholders to collate and consolidate e-forms approving matrix, routing and system requirements, and where possible to standardize / streamline processes.
• Draft system specification documentation for new e-forms development.
• Perform end-to-end User Acceptance Testing (UAT), collect participating users’ UAT results, collect data for system tables set-up for UAT and production system.
• Monitor and ensure all UAT issues are resolved promptly by the system developer / vendor to meet the project timeline.
• Monitor project activities and its data submission are in compliance to institution’s operation requirement.
• Conduct system demos / end-user trainings as and when required.
• Handle enquiries from users on matters relating to e-forms & workflow system.
• Generate reports for dashboard and data analytic purpose.
• Other ad-hoc duties as assigned.

Requirements

• Degree in any discipline with 1-3 years of relevant experience, preferably in Finance Sector, with basic knowledge of Accounting.
• Possess strong IT skills & proficient in Microsoft Office.
• Experience in Decision software / SAP is preferred.
• High integrity, meticulous and proactive.
• Independent with the ability to work in a fast paced environment and under tight deadlines during project implementation phase.
• Proficient in articulation and presentation skills.
• Customer service orientated with good service attributes and team spirit to achieve win-win outcome

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Overview

Founded in 2014, dship Carriers has grown to become a leading player in the global shipping industry, with a young fleet of over 20 vessels and offices located in key shipping hubs around the world.

With a team of experienced professionals who are dedicated to delivering exceptional, consistent, and responsive customer service at all times, we are equipped to meet the unique needs of a diverse range of clients including those in oil and gas, wind energy, floating cargo and more.

From breakbulk and heavy lift to dry bulk and project cargo, dship Carriers has the expertise to handle it all. We are committed to delivering innovative and future-focused solutions and partner with our clients for success.

Become a part of our international Operations team in Singapore. For the next possible date we are looking for you in fulltime as Management Assistant.

Please visit the website https://dship-carriers.com for more information about our organisation.

Job Description

The management assistant is responsible to proactively support the General Manager of dship Singapore.

In the capacity of management assistant, the employee will be responsible for:

· To assist the General Manager to grow the business in the South-East Asian market

· Provide administrative support to the General Manager, including calendar management, scheduling meetings, and making travel arrangements

· Prepare and distribute correspondence, reports, and presentations as needed

· Maintain and organize physical and electronic filing systems, ensuring easy access to important documents and records

· Manage administrative tasks in and for the dship office Singapore

· Assist with rate enquiries and filter most important ones in review of vessels positions

· Assist with research of available cargoes and to help managing the inflow of enquiries

· Assist with data entry in IMOS voyage calculation system

· Assist with tender pricing management

· Assist in maintaining an internal CRM database

· Assist with any other areas relating to the day-to-day business assigned by the management

· Assure correctness in all areas

· Ensuring that corporate guidelines are being adhered to

· Following group code of conduct

Market & Industry Knowledge

· Basic knowledge in international shipping/transport

· Experience in office or management assistance

· Understanding of company strategy and products

· Understanding of company rules and guidelines

Skill and Competencies

· Excellent written and verbal communication skills

· Attention to detail and high level of accuracy in work

· Ability to understand clients’ needs

· Strategic planner, analytical and conceptual thinker, self-starter and team player

· Strong organizational skills (prioritize, independent, plan, assign, control)

· Good communication, cross culture competence and interpersonal skills

Desired Attributes

· Professional image, polished and friendly presentation

· Team player, approachable towards colleagues, willing to gain and share knowledge

· Good relationship building

· High energy and results-oriented

· Detail oriented with strong planning, organizational and analytical skills

· Excellent client / management presentation skills

· Ability to work under pressure

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus