Project Manager (Office) ( 6 months Contract, up to $7000)

Location: MBFC

Working Hours Mon -Fri 8.30am to 5.30pm

Job Description

• Meet with stakeholders to take detailed briefs and clarify specific requirements of each project.
• Maintain project trackers and provide updates to management and client
• Obtain quotations from vendor pool
• Associated documentation for the award of the project
• Track project performance, specifically to analyze the successful completion.
• Meet budgetary objectives and make adjustments.
• Supervise and organise access for contractor

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

• Salary: $2,800 - $3,500 (Salary can be adjusted for more experience)
• Working Timing: Monday to Friday – 9 am to 6 pm
• Working Location: Near MacPherson MRT

Responsibilities:

• To Assist day-to-day management on site.
• To Assist M&E drawing and site progress.
• Assist in Preparing reports and documentation before and after project completion.
• Marketing, co-ordinate and liaise with potential customer, sub-contractors, suppliers through phone, email and faxes on company product and services.
• And all other general administrative duties assigned by the superior.

Requirements:

• Minimum ITE/ Diploma or equivalent.
• Min 2 yrs working experience in M&E, A&A Building field.
• Knowledge/Related Experience in ACMV/ Electrical/ Fire Protection System/ Plumbing and Sanitary Services
• Able To Assist Project Head and Team / Coordinate with Contractors

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Our client is a Global MNC, one of the leading players in the Logistics/Transportation sector. Due to business needs, they are now recruiting a Project Assistant to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Timely and accurate registration of shipments
• Update internal and external systems with shipment dataCreate freight bookings and verify forwarding documents
• Verify accuracy and completeness of forwarding documents.
• Coordinate customer bookings at both origin and destination.
• Other ad-hoc duties as assigned

Requirements:

• With at least 1 years of working experience in a similar position in Freight Forwarding

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R21101676 | Ng Zhi Qing Alethea

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

• Ensure to know project scope of works and meet the clients needs as per project standard and requirements.
• Supervise and oversee the sequential activities of Structural, Piping & Mechanical Equipment (SMP) Installation such as Receiving, Locating in the lay down, Preservation,Foundation and Structure, Receiving from Main Contractor/Suppliers/Vendors,Pipe Support Installation, Launching, Fitting and Welding of piping, Flange Alignment, Punch Clearing, Reinstatement,Touch up Painting and Hand Over.
• Must have working knowledge of all applicable piping and structure standards and recommended practices, e.g. BS, ASME,ASTM,CSA,API etc.
• Managing project scope and change control with commercial or without commercial impact.
• Development of procedures, flowchart or process flow, detailed calculation based on available Engineering information.
• To procure and requisition materials based on interpret construction and technical drawings.
• Communicate with Engineering/technical/quality requirement to team individuals.
• Project Coordinate with Clients, PMD, Procurement, Engineering, Contract & Finance Departments & Subcontractors and interfaces with other REL' s Business Units.
• Working closely with main contractor and client to ensure the project meets the required needs.
• Resolve any unexpected technical difficulties for SMP scope and other problems that may arise at any time.
• Oversee the Steel Structural Works, Piping and Mechanical while assist and communicate for any prioritise from Pre-Fabrication required (e.g PTREI and Subcontractors)
• Preparation of method of statement, risk assessments for Piping, Mechanical & Steel Structure Scopes.
• Monitoring and installation supervision with Subordinates to deliver the projects in Safety, Quality and Production manners.
• To liaise with clients representative on all project issues and subcontractors to ensure safe and efficient delivery of projects to both the company and clients satisfaction.
• Leading the supervisors and foremen in finding and executing solutions to SMP related problems on site.
• Communicating with Project Management Team / QAQC Team to validate and document all changes and highlight to PM for changes that shall involve additional works.
• Assist with the management of internal and external third party interfaces.

Requirements

• Diploma or Degree in Mechanical
• Min 3 to 5 years work experience as Mechanical Project Engineer in Oil and Petrochemical Construction Industry
• Experience in project co-ordination with client, engineering and procurement departments
• Experience in co-ordinating with site construction team for installation, testing and commissioning works
• Preferably with overseas experience
• *FRESH GRADUATES ENCOURAGE TO APPLY*

• Assist the Project Manager to oversee project site supervision, managing the daily operation of the project execution, and ensuring work is carried out in accordance with the construction master schedules
• Responsible for planning, scheduling, controlling the cost of materials, shop drawings submission, coordinating the technical and management aspects of projects
• Work closely with the project team, planning and deploying resources such as manpower, machinery, equipment, and material
• Liaising and coordinating with all parties involved in the projects, i.e clients, consultants, relevant authorities and sub-contractors
• Incharge of project implementation, attending site meetings, inspection, and monitoring of project progress
• Prepare for monthly work progress reports and other project-related reports
• Responsible to ensure safe work procedures are implemented to control risk and maintain cleanliness of the work sites at all times
• Other related duties as and when assigned by the Project Manager

Responsibilities:

• Overseeing the preparation, scheduling, coordination, and supervision of assigned engineering projects.
• Ensuring compliance with project requirements, reviewing drawings for accuracy, and addressing technical inquiries.
• Engaging with clients to understand and interpret their needs (including site surveys and data gathering).
• Participating in project meetings and implementing follow-up actions.
• Developing detailed work schedules, manpower allocation, and resource planning.
• Reviewing engineering deliverables and initiating corrective measures as needed.
• Managing project changes, identifying potential crises, and creating contingency plans.
• Conducting quality control assessments and overseeing project handover.
• Providing regular project status updates to both internal and external stakeholders.
• Facilitating coordination among various parties—clients, consultants, subcontractors, vendors, design, sales, production, warehouse, site leader and purchasing teams—to ensure a seamless project handover.
• Reviewing engineering drawings and collaborating with the design team to resolve any discrepancies.
• Carrying out additional tasks as assigned by the reporting manager.

Requirements:

• A minimum of 2 years of experience in construction (civil, structural, geotechnical, mechanical, or electrical work) would be an advantage.
• Degree in engineering, architecture, or building science.
• Ability to understand technical drawings, specifications, and requirements.
• Proficient in MS Office and skilled in preparing PowerPoint presentations.
• Strong interpersonal, written, and verbal communication skills for collaboration with stakeholders at all levels.
• Open to Fresh Graduates

Job Info:

• Salary: Basic up to $6000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Boon Lay

Job Scope:

• Regularly assess cost-saving opportunities and ensure that pricing for goods aligns with current market rates, is efficiently sourced, and procured to maximize value for the business
• Lead accurate demand forecasting in collaboration with sales and marketing by monitoring and communicating forecasts, changes, inventory estimates, supply conditions, business risks, opportunities, and mitigation strategies
• Analyze sales trends and influencing factors to incorporate insights into forecasting and inventory planning
• Manage spending effectively and promote a culture of long-term savings in procurement costs
• Build and maintain effective relationships with key suppliers for food and beverage raw materials, ingredients, and packaging to meet business needs
• Collaborate with the Sales and Marketing Team to develop and implement strategic initiatives that support the business’s growth and profitability goals
• Coach the team to develop the skills necessary for long-term business and individual success
• Serve as the primary subject matter expert, developing policies and procedures related to procurement and planning
• Oversee the purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows, thresholds, and tracking of Purchase Requests and Purchase Orders
• Work with the Finance team to ensure that procurement management aligns with corporate standards
• Stay informed about Import/Export regulations and ensure compliance, including coaching and training staff on these regulations

Requirements:

• Degree or Diploma in Purchasing/Supply Chain, Business, or a related field is required
• Minimum of 3 to 5 years of work experience in purchasing, ideally within the FMCG sector, with a preference for food sourcing/purchasing
• Experience in overseas food importation, particularly in freight cost management, MOQ negotiation, and inventory control. Experience in meat and cheese imports is considered advantageous
• Knowledge of SAP software, pivot tables, VLOOKUP, and Excel
• Proven track record of managing significant costs of goods with a strong motivation to deliver cost savings
• Excellent at guiding and mentoring team members to achieve accuracy in forecasts and inventory management
• Strong leader with good decision-making skills and the ability to multitask
• Demonstrated success in collaboration (cross-functional) and delivering results as a team contributor and coach
• Strong business acumen, an open-minded approach, and the ability to effectively manage relationships within the organization and with suppliers

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Required Qualifications:

• Experience: Minimum 5 years of experience in Asset Management (both Software and Hardware).
  • Experience working with ServiceNow (preferably with Asset Management and ITSM modules).
• Skills:
  • Strong understanding of hardware and software lifecycle management.
  • Hands-on experience in process optimization and workflow automation.
  • Ability to analyze and refine asset management processes to drive efficiency.
  • Experience with software license management and optimization.
• Technical Skills:
  • Advanced skills with ServiceNow Asset Management module.
  • Proficiency in using asset discovery tools and license management systems.
• Soft Skills:
  • Excellent communication skills and ability to work across multiple teams.
  • Strong problem-solving abilities with a focus on continuous improvement.
  • High attention to detail and organizational skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) for Asset Management.
• Experience with ITIL practices, particularly in asset and configuration management.
• Project management experience related to asset management.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Salary: $2500 - $3800

Working Location: Suntec City

Working Hours: 5 Days per week including weekends & PH (44hrs/week)

Duties

• Maintain outlet’s cleanliness
• In charge of outlet’s daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality
• Placing food and beverages order, ensure the orders to be deliver within said timeframe
• Responsible for the cashier counter
• Other ad-hoc duties as assigned

Requirements

• Must be able to work on weekends
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts
• Min Degree in any field

• Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into functional specification
• Evaluate current business processes and workflows, identify areas for improvement, and suggest solutions to streamline operations
• Facilitate meetings and workshops with business users, IT teams, and external vendors to ensure clear communication and understanding of business needs.
• Conduct data analysis to support decision-making, creating reports, dashboards,Possess a degree in Computer Science/Information Technology or related fields.
• Financial services industry experience in Asset Management is preferred.
• Possess working experience as a senior/lead business analyst for analytics projects in Asset Management.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting a Logistics Officer to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Extendable / Convertible) role. They are located in Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided (structured training programs)

Duties

• Managing delivery of laboratory supplies from Suppliers and to Customer’s stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving of these laboratory supplies
• Be reactive to stock level adjustment and provide feedback whenever stock is low.
• Stock check of inventory supply ensuring products are not expired and at recommended stock level.
• Execute verification, calibration, and preventive maintenance (PMs) using in-house Metrology Standard Operating Procedures (SOPs)
• Coordinate and manage external third-party (3P) vendors for various services such as calibration, PM, qualification, and repairs

Requirements

• Possesses an ITE or a Diploma in Science or related discipline

Interested candidates who wish to apply for the advertised position, please click APPLY NOW

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

Reg No: R21101676

Ng Zhi Qing Alethea

Volunteer Management Executive ( 6 months contract, up to $3,800 per mth)

Working Locaton:Orchard/Newton

Working Hours: Monday - Thursday 8.30am - 6pm Friday : 8.30am - 5.30pm

Job Description

• Plan, execute and monitor volunteer programme and its operation processes to achieve deliverables and outcomes
• Recruitment ,Training/briefing materials and online/on-site training session,Deployment,Engagement and Gathering of feedback and Recognition and profiling of volunteers
• Track and monitor progress, KPIs, resources, budget, and conduct reviews of volunteer programmes for continuous improvement and volunteers’ experience.
• Maintain a strong and lasting relationship with the network of volunteer leaders and continue to recruit more passionate and like-minded individuals as leaders.
• Managing online/digital tools for overall volunteer management
• Maintenance of volunteer database and provide updates on volunteers’ performances and outreach effectiveness.
• Act as a central point of contact for volunteers and for the coordination of volunteering enquires.
• Any other ad-hoc duties assigned

Requirement

• Minimum Bachelors
• Preferably with at least 1 year working experience in related fields.
• Equipped with basic business knowledge in scope of management of budget, project, partnership, etc.
• Skillsets in computer science to assist in the design and development of Volunteer Management System technology platform will be an advantage.
• Excellent written, communication and interpersonal skills.
• Able to work independently as well as in a team.
• Good knowledge of Microsoft Office software (Microsoft Word, Powerpoint, Excel)

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

A 12-months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $4,000-$6,500 (depends on experience)

SAP HCM On Premise Human Capital Management

Job Description

The contracted staff shall manage the operation and support (including enhancements) for the following process areas like Recruitment, Enlistment, Service Extension, Deployment, Develop and Learning, Disciplinary Management, Benefits Management (including medical), Compliance Administration, Awards & Honour Management, General Administration, Welfare, Interface Development, Enterprise Architecture, Employee Admin, UX and Functional Integrator:

The contracted staff shall be responsible for the following:

a. Manage and ensure timely deliverables by the E-HR Maintenance Vendor; ensure deliverables conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalate risks and issues to * PM and Ops Manager; perform project planning with E-HR maintenance team, Interfacing team, Infra team, etc.

b. Seek Ops Manager’s approval of system changes including funding and implementation and completion of milestone, etc; consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR) and update * PM and Ops Manager.

c. Manage Change Request (CR). Responsibilities include tracking of CR raised; monitoring the status of CR from requirement initiation to implementation and working with various parties to address issues impeding the progress of the review of CR effort; assessing impact and solution proposed by the E-HR Maintenance Vendor; facilitating users in CR testing and ensuring testing is complete and comprehensive.

d. Provide analysis and consultation services to address operational issues and audit related activities.

e. Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.

f. Oversee and participate in requirements gathering and evaluate requirements & design solutions with the E-HR Maintenance Vendor.

g. Facilitate HR systems training for users.

h. Manage Service Request (SR). Responsibilities include monitoring of the SR raised and assessing impact with the E-HR Maintenance Vendor.

i. Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by

the E-HR Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.

j. Monitor the progress of outstanding tasks to be completed by the E-HR Maintenance Vendor or users; ensure timely and complete resolution of such tasks,

deliverables to conform to the standards and control defined for the programme.

k. Monitor and track the closure of follow-ups for batch job failures.

l. Provide support to E-HR reporting and data patching team on queries from functional perspective.

m. Perform project planning with E-HR Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.

n. Propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten

audit issues in delivering the maintenance support services.

o. Review, propose and update changes to the documentation where necessary. Examples of documentation:

i. Requirements specification

ii. Functional Design (FD) specification

iii. Technical Design (TD)

iv. Test Packages

v. HR Reference Models

vi. Enterprise Architecture Artefacts

vii. Data Patching Impact Assessment Documentation (if any)

viii. Training Materials

p. If necessary, facilitate HR systems training for personnel from Personnel Management Centres (PMCs) and Services’ Plans.

q. Provide support to Authority in the event their respective Business Process Manager (BPM) from HRSD/PERSCOM is on absence.

r. The Authority reserves the right to assign any process areas stipulated in this Service Plan to the Supplier accordingly."

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

High Pay Scheme for Business Development in the Investment and Insurance field!

If you're keen on getting a $6,000 - $9,000 range pay per month,

and you do not mind selling Investments and Insurance,

This could be the job for you!

Flexible Schedule, work at your own pace.

Leads will be provided.

Bonuses are paid every 3 months.

Free company overseas trips.

Training Provided

Opportunity to work on digital projects with a globally recognized organization. The focus will be on application support and collaborating with vendors/business units to determine business requirements for facilitating and executing support on different CRM systems/application modules. This position will initially be a 1-year contract, with the potential for renewals and conversions to perm depending on your performance. If you are keen, feel free to send in your application or send in your latest resume to [email protected].

• Perform Analysis, diagnosis, and troubleshooting of raised issues.
• Collaboration with vendors and users to gather and analyze requirements
• Perform/Support UATs before deployments/implementations.
• Managing/Liaising/Coordination with vendors for L2/L3 support to ongoing business applications.
• Supporting Application Deployment/troubleshooting and change requests.
• Manage projects, develop project plans, and monitor project performance and delivery.

Ideal Qualifications:

• 3 years of working experience in Application Support/Maintenance in a vendor environment.
• Working experience in IT projects/domains.
• Java development experience, SQL Proficiency
• Experience in a cloud working environment will be an added advantage.
• Track record of effective communication with stakeholders and vendors.
• This role will need a mandarin speaker as you will need to liaise with chinese counterpart stakeholders on a daily basis.

Grace Lee

Senior Manager

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

At TikTok, we pride ourselves with analytical rigor to assess impact. We are looking for an experienced Business Intelligence & Insights Analyst to evaluate and assess the impact of our partnerships and use data visualization to provide insights and story-tell. The role will require in-depth analytics and business intelligence to observe business trends and support team's decision-making process. The ideal candidate is comfortable with ambiguity and approaches their contribution to the team through tireless entrepreneurial spirit and a deep desire to learn about our products and our partnerships.

Responsibilities

- Data infrastructure: Explored data warehouses and integrated operational data from business platforms to design and implement a scalable and reliable data infrastructure

- Process Automation: Proactively identify and implement automation using Robotic Process Automation (RPA) techniques

- Deal Evaluation: design, develop, and maintain analytical models for both pre-deal projections and post-deal analytics

- Data Visualization: Perform data cleaning, modeling, visualization and data exploration work to support strategic decisions. via dashboards, Excel sheets and / or PowerPoint slides

- Internal and external reports

- Market research to support strategic initiatives

Minimum Qualifications

- Master’s degree and above. Quantitative-oriented majors such as Statistics, Business Analytics, Computer Science or Engineering degrees are preferred

- Experience working in Asia and at least one other global region; proven track record in supporting global teams

- Experience supporting marketing, distribution and product functions

- Experience working in a fast-paced technology industry

- At least 5 years as a data or BI analyst working experience, market research experience

- Mastery of PowerPoint and Excel. Strong knowledge in coding languages such as SQL, Python and data visualization tools such as PowerBI and Tableau

- Expertise in RPA (Robotic Process Automation) process design

- Problem-solving: ability to glean the needs and concerns of internal stakeholders and come up with solutions

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.