You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepare work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

The Role:

Momos is seeking a highly motivated and experienced Senior Customer Success Manager to join our dynamic Customer Success team. As a Senior Customer Success Manager, you will play a key role in ensuring our clients receive exceptional support and guidance. Your responsibilities will encompass deepening your understanding of Momos software, serving as the primary point of contact for clients, and providing strategic solutions to foster their business growth.

Primary Roles & Responsibilities:

1. In-Depth Product Knowledge:

• Develop an extensive understanding of the Momos software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

2. Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Address how-to questions and guide clients in navigating different tools within Momos, occasionally through virtual calls.

3. Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

4. User Support & Guidance:

Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.

5. Adaptability and Resilience:

Demonstrate composure, resilience, and flexibility as customer needs evolve and case volumes fluctuate.

Additional Responsibilities:

• Communicate thoughtful, customized solutions that empower customers to progress and enhance their businesses.
• Collaborate effectively with internal teams such as Customer Success, Account Managers, and Sales to identify opportunities for clients to leverage more of our platform or services.

Requirements

• 4-8 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Thrives in a dynamic environment, quickly adapting to changing priorities and customer needs.
• Passionate about working with customers, dedicated to exceeding their goals.
• Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
• Collaborates effectively with cross-functional teams to drive positive outcomes for clients.
• Demonstrates strategic thinking in identifying opportunities for account growth and ensuring long-term customer success.

Location: Singapore

Benefits

• Private Health Insurance
• Paid Time Off

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Role: Financial Analyst

Overview:

Momos is an early stage, fast-growing company based in Singapore and US, and backed by Sequoia Capital and other leading investors. We are adding to our team of passionate foodies and tech enthusiasts who are looking to digitize the F&B industry. Momos is building the Shopify for Restaurants; we help restaurants harness all of their data across food delivery, social, and discovery channels, and allow them to maximize their business and grow. We are modernizing the entire approach to Food and Beverage, and are helping restaurants embrace the digital change.

At Momos, we put restaurants at the forefront of everything we do. The consistent feedback and input from restaurant partners have been ingrained in our culture and design of the product from day 1 and is something that we will hold constant as we continue to scale Momos globally. If you love food, and are looking to work at a Company that is mission-driven and is helping build the future for F&B, we'd love to work with you!

Job Description:

The Momos Finance team is looking for a hustler to work closely with our Founders to kickstart our FP&A function and will be responsible for everything from financial planning and analysis, to processing payments and managing the books. You will be the first outside finance hire, and as a result, will get a chance to look after everything in the organization.

We’re looking for an individual to come into this role to have integrity, excellent mathematical and accounting skill, and also a hustler mentality. We’re an early-stage startup so we want to hire someone who can grow alongside us, and make a significant impact as an early hire of the finance team.

Responsibilities:

• Hustler, first and foremost.
• Perform financial forecasting, reporting, and operational metrics tracking
• Analyze financial data and create financial models for decision support
• Preparation of monthly bank reconciliation statements.
• Manage collections and accounts payables / receivables
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards
• Increase productivity by developing automated reporting/forecasting tools
• Perform market research, data mining, business intelligence, and valuation comps
• Preparation of supporting documentation for internal and regulatory audits.
• Reviewing and performing audits on financial statements and reports.
• Overall financial statement management

Requirements:

• Minimum 1-3 years of progressive working experience at a Big 4 Accounting firm, tech startup, or other similar environment with exposure to project accounting, financial management including budgeting, planning and analysis.
• Degree in Commerce/Business Accounting.
• At least CPA part I or II or equivalent.
• Excellent knowledge of MS Excel and accounting software.
• Understanding of finance records reconciliations.

Location: Near Airport (Reachable by bus)

Shift Timings:

MN 12am-8am / AM 8am to 4pm / PM 2pm-10pm / PM 3pm-11pm

1 Hour Break (unpaid break)

Pay:

- Subsequent week payment

- AM $10/hr Weekdays & $11/hr Weekends

- PM $10/hr Weekdays & $12/hr (Friday - Sunday)

- MN $12/hr Weekdays & $13/hr Weekends

Job Scope:

- Packing of food items

- Ensure the production rate is met

- Ad-hoc duties as assigned

Requirements:

- Comfortable with standing for majority of the shift

- Comfortable handling food items- Responsible and able to work independently

- Work environment is around 16-20°C, will need to enter cold room from time to time at approx 5°C

- Safety Shoes (steel toe cap) & Food Hygiene Cert will both be sponsored 50% (T&C applies)

If interested, please WhatsApp 96986197, Thank you!

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Role Summary: Part of the Fleet Management department (FMD), this role is to ensure proper monitoring of cadets and crews with respect to their key performance indicators (KPI).

Role and Responsibilities:

Cadet Management

• PIC of all matters related to Cadets.
• Annual Cadet budget forecasting.
• Cadet count and status forecasting (currently 6 nationalities).
• End to end recruitment.
• Planning of assignments for cadets and pre-embarkation briefings.
• Verifying of invoices before submitting for approval and payments.
• Coordination of payroll.
• Cadet documentation checks and uploading into Crew Management System (CMS).
• Claiming for SMarT funding (MCA) and audited by SMarT/MCA.
• Monitoring of cadets’ progress and reports when they in college and at sea.
• Maintaining frequent contact and be the point of contact and answering to cadet’s queries.
• Preparing and updating Cadet Agreement Contracts, Cadet to Officer package and contracts.
• Arranging for technical interviews and proposing promotions for graduated Cadets.

Crew Management

• Maintaining a good working relationship with Company’s external Crew Managers (6 crew managers);
• Weekly meeting with Crew Managers on overdue crew status and operational updates.
• Monthly meeting with crew managers for Officer’s rotational planning.
• Monthly checking of Crew Manager’s KPI.
• Scanning and sending MPA CoE.
• Approving of travel invoices.
• Managing Travel Agents:

1. PIC to Crew Managers on issues and feedbacks from the Travel Agents (currently 2 travel agents);
2. Managing and implementing the change to new Travel Agents and Integration of travel portal in CMS;
3. Training and implementation of travel portal for travel booking to Crew Managers;

• CMS

1. PIC to Crew Managers for issues/questions they have with CMS.
2. Administrator & housekeeping responsibilities.Setting and confirming of wage scale.
3. Creating of new vessel profiles and updating Safe Manning of vessels.

• Power BI
• Working with BTT to create Power BI reports as needed by the Management (9 reports currently).

Ad hoc tasks:

• Providing safety briefings to Nautical Colleges when invited.
• Co-ordinating Cadet’s video interview for Company’s Communication Team.
• Contributing to the Company’s social media articles and newsletters on Cadets and fleet management department subjects.
• Any other tasks required by the Managing Director and the Head of Marine.
• Any support (crew related) needed by the Superintendents and Senior Vessel Planner.

Requirements:

Education, Knowledge & Working Experience

• Minimum Diploma in Maritime Studies or Human Resources or related.
• Excellent knowledge of Microsoft Office (Word, Excel, Power Point).
• Minimum 4-5 years of proven relevant working experience in cadet and crew management.
• Working knowledge of crew accounting system & codes, budget and document control.
• Working Knowledge in recruiting offshore personnel.
• Experience in working in a multi-cultural environment.
• Sailed as a cadet would be an advantage.

Personal characteristics:

• Meticulous, pro-active with positive attitude and willing to learn.
• Good interpersonal skills and able to work well with others in a fast-paced working environment.
• Able to multi-task, willing to work flexible hours when required.
• Attention to details and strong in planning.
• Able to work independently and as a team.

We are looking for a Steward to join our team!

As a Steward, we rely on you to:

• Supervise and control the work of the stewarding personnel in your section
• Assist with overseeing the daily operation of the stewarding operations
• Controls flow and supply of operating equipment (ie Chinaware, glassware, silverware, flatware etc)
• Maintain inventories and par stock compilation
• Support the Chief Steward on daily operation
• Maintain a close and positive relationship with the team
• Practices economy of checmical & cleaning supplies, electricity and water where possible
• Ensure all Health and Safety standards and policies are followed correctly

We are looking for someone who:

• Enjoys being challenged
• Must be a friendly, helpful and trustworthy leader
• Enjoys planning, organizing and problem solving
• Communicates with fluency in English (as well as the local language)
• A self-starter and a teamplayer
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

The position analyses the hotel’s results and performance in various revenue streams and revises/recommends strategies and expectations based on the statistics and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily tasks and operations review to drive and optimize Rooms and F&B revenue
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.
• Completes the daily, weekly and monthly revenue management checklist.

Involvement in Wide Job Function Actions/Relationships

• To support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns
• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Works closely with the Food and Beverage management team and outlet managers to analyze and monitor to ensure optimal table optimization for F&B outlets

• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

No quota for S Pass

Responsibilities

• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Coordinate document submission with site personnel
• Assist in overtime and payroll calculation
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in sourcing and booking courses for employees
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Tech savvy
• Able to communicate with foreign workers of all levels
• Able to handle stress and work under pressure
• Willing and able to learn

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West
• Only Singaporeans and permanent residents may apply due to insufficient quota

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

Job Scope

• Manage and execute project in cost effective, on time delivery with quality standards to meets client expectations;
• Managing the projects in accordance to our Company’s ISO 9001, ISO 14001 & OHSAS 18001 Standards and contractual requirements;
• Pre and post-contract stages from vetting tender documents, organizing tender activities as well as settlement of accounts with owner, sub-contracts / suppliers;
• The development and implementation of project management plans through the provision of project scheduling, monitoring, reporting and forecasting, ensure that safety regulations are complied;
• Providing and preparing all scheduling, budgeting and specification for the project work;
• Check drawings and quantities and ensure that the calculations are accurate for the project implementation;
• Carry out project planning, cost control, project management and documentations;
• Provide the direction in construction planning, coordinate work with other departments, sub-contractors, clients and consultants to ensure overall construction progress as scheduled;
• Liaise and assist in submission of all necessary permit, license to all relevant authorities for the project work;
• Attend meetings, correspondences and liaise with clients, sub-contractors and suppliers;
• Resolve design and site problems encountered during the construction period;
• Plan and manage actual and post construction issues with the clients, consultants, sub-contractors and relevant authorities;
• Ensure proper documentation of the project, such as record correspondence, as-built drawings, etc..;
• Close supervision of work carried out by sub-contractors and suppliers to ensure adherence to project schedule;
• Ensure highest quality on the work carried by the sub-contractor, fabricators and suppliers;
• Liaise with consultants, clients, sub-contractors and suppliers on the implementation of the projects;
• Check on the progress claim submitted by the sub-contractors;
• Monitor, track, report project progress, supervise Engineers, Supervisor, Technicians and sub-contractors’ on site;
• Follow-up on the defective work and ensure timely rectification by contractors, fabricators and suppliers;

Job Requirement

• Recognized Degree by BCA in Civil Engineering.
• Experience in Civil Engineering Projects, especially in Marine Construction of Jetty, Wharf, Harbour, Dredging, etc.

Responsibilities:

• Provide sound wealth management and financial advisory services.
• Help customers achieve their financial goals through informed decisions.
• Offer a range of products and services, including loans, credit cards, investments, insurance, and priority banking.
• Engage customers via branch interactions, tele-appointments, and outreach programs.
• Deliver holistic financial planning advice and identify suitable financial solutions.
• Adhere to banking regulations and professional standards.
• Meet performance targets set by the company.

Requirements:

• Degree in any discipline; fresh graduates are welcome.
• Flexible schedule, including weekends.
• Passion for banking and wealth management.
• Excellent communication and listening skills.
• Confidence in presenting and explaining complex information clearly.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Job Responsibilities:

• Lead and manage site projects from conception to completion.
• To assist the project manager in overseeing and project coordination, planning, scheduling as well as site supervision.
• To attend weekly coordination meetings with the team to report work progress and discussion if any.
• Review project plans, specifications and drawings to ensure accuracy and feasibility.
• To coordinate with the sub-contractors and supervisors in meeting the approved drawings, design requirements etc.
• Manage & supervise a mix of M&E, ELV, and Civil works etc.
• Manage site technicians and IT personnels to ensure that project timelines, milestones, and deliverables are completed on time and within budget.
• Ensure that all projects are delivered to the highest quality standards and meet client expectations.
• Identify and manage project risks and implement appropriate mitigation strategies.
• Serve as the main point of contact for stakeholders on project matters, ensuring effective communication
• Prepare and maintain comprehensive project documentation, including reports, status updates, and presentations.
• Ensure compliance with relevant regulations, codes of practice, and health and safety guidelines.
• Mentor and motivate project team members, fostering a positive team environment.

Requirements:

• Diploma in Engineering or related field
• 6 to 8 years of proven work experience as a Project Engineer or similar role in Mechanical & Engineering industry.
• Excellent leadership and organizational skills.
• Ability to effectively manage time and prioritize tasks in a dynamic environment.
• Able to adapt in fast work paced environment.

Responsibilities

Project Planning and Coordination:

Collaborate with the project management team to develop project plans, timelines, and budgets for HVAC projects.

Ensure compliance with project specifications, codes, and industry standards.

Coordinate and schedule project activities, subcontractors, and resources effectively.

Design Review and Analysis:

Review HVAC system design drawings and specifications to identify potential issues or improvements.

Perform engineering calculations and simulations to optimize system performance.

Provide input and technical guidance during the design phase.

Material Procurement and Vendor Management:

Assist in the procurement of HVAC materials and equipment.

Evaluate and select vendors and suppliers based on cost, quality, and reliability.

Maintain strong vendor relationships and ensure timely deliveries.

Quality Control and Inspection:

Implement quality control processes to ensure HVAC systems meet project requirements.

Conduct regular site inspections to verify workmanship and compliance.

Identify and address any deviations from project standards.

Documentation and Reporting:

Maintain accurate project documentation, including drawings, change orders, and progress reports.

Prepare and submit regular project status reports to the project management team.

Document and address any project-related issues or disputes.

Safety and Compliance:

Ensure that all HVAC installations comply with safety regulations and industry standards.

Promote a culture of safety among project team members and subcontractors.

Conduct safety audits and address any safety concerns promptly.

Client Communication:

Act as a primary point of contact for clients regarding HVAC project updates and inquiries.

Address client concerns and seek opportunities for additional services.

Budget and Cost Control:

Monitor project budgets and expenditures to ensure they align with project plans.

Identify cost-saving opportunities and implement cost control measures.

Qualifications

Bachelor's degree in Mechanical Engineering or related field.

1-2 years of experience in HVAC engineering and project management.

Strong knowledge of HVAC systems, design principles, and industry best practices.

Proficiency in AutoCAD, HVAC design software, and project management tools.

Excellent communication, leadership, and teamwork skills.

5.5 days /week

Mon - Fri : 0830 to 1730 hrs

Sat : 0830 to 1230 hrs

Job Description & Requirements

Successful candidate will assist Project Manager on the following tasks:

• Site & project management and daily operations, routine/adhoc service work for industrial water treatment systems.
• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Site co-ordination, monitoring and report work progress.
• Liaising, negotiating and managing sub-suppliers/sub-contractors in the region with respect to procurements and in-situ execution of sales contracts or projects.
• Assist Project Manager to coordinate and communicate with end-user customers, local and regional suppliers for the production of deliverables as per contractual specifications and schedules.
• Compiling and handing over operation and maintenance (O&M) manuals to our end-user customers
• Any other duties given by Project Manager to support on projects.

Skills and Experience:

• Degree/Diploma in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in project management, project engineering, operations for industrial water treatment systems.
• Ability to read and understand specification, fabrication, erection, and standard engineering drawings.
• A team player that is willing to work with different age groups and nationalities.

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Fluent in English, both written & spoken
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Roles and Responsibilities

• Implement a high-level effective PMO/project management framework and execution methodologies, incorporating necessary project management processes as required

• Manage a portfolio of numerous regional projects, including personnel, project schedules, technical oversight, team development, supporting of budget preparation and financial reporting

• Oversee teams of project managers, architects, engineers and/or other consultants to deliver mission critical projects on time, to budget and to the highest quality

• Establish formal reporting arrangements on regional projects

• Support development of project scope documents, quality standards, project-specific technical specifications and relevant drawings.

• Review relevant master schedules and other reports as necessary to ensure timeline is met

• Manage statutory processes to ensure the project developments comply with local authority requirements and codes of practices

• Secure resources, contractors, suppliers, materials, services and products as required to support regional projects

• Monitor regional project progress and identify opportunities for improved delivery

• Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on projects

• Direct meetings, introduce and manage wider regional project-related discussions

• Manage and implement cost control/saving measures to keep project costs within budgets

• Manage and/or administer tender processes for appointing consultants, contractors and suppliers

• Manage and/or administer requests for payments, invoice processing and other typical project administration

• Direct and participate in due diligence activities to identify and qualify potential sites and facilities.

• Implement and manage processes to assure quality and HSE control during construction projects.

• Ensure zero tolerance for breaches of HSE policies with relevant reporting on near-misses and incidents

• Identification, assessment and quantification of near-misses, safety incidents, potential hazards, and other workplace risks

• Identify and implement strategies to promote safety culture in the workplace

• Negotiate contracts with consultants, external project managers, contractors and equipment vendors as required

• Provide regular reporting on regional project status with strategies to correct project deviations.

• Ensure scheduling, minuting of various project meetings

• Provide timely regular and accurate reporting on the project progress, costs, quality and safety

• Manage and document project change requests including time extensions and follow up on approvals

• Oversee proper close out processes are followed through to completion, including handover of final O&M manuals and as-built documentation

• Travel as needed to effectively manage teams and projects.

Requirements

• Bachelor’s Degree in Construction, Engineering, Technology or a related field

• Minimum 10 years’ experience in program/project management preferred including at least 5 years’ experience in construction of mission-critical environments and data centers.

• Strong knowledge of typical construction contracts and building codes

• Experience working with construction disciplines and trades (general/architectural, structural, mechanical, electrical, fire protection, etc.)

• Ability to apply quality management principles and processes

• Ability to apply risk assessment and management principles and processes

• Have strong analytical, research and negotiation skills, strong contractual knowledge including reading contractual terminology

• Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

• Ability to review architectural, structural, mechanical, electrical, telecommunications drawings

• Certifications such as PMP, ATD, ATS, CDCP, CDCS, CDCE, CNCDP, CDRP, CDMS

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Duties and Responsibilities

Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:

· Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation

· Working with business support providers to process transactions and deliver investors’ requirements in an efficient and responsible manner

· Making follow-up investor calls and ensure compliance with all regulatory requirements

· Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation

· Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation

· Assisting with preparation of marketing collaterals as part of the investor relations activities

· Supporting administrative and enhancement projects as assigned from time to time

Skills, Knowledge and Competencies

The candidate should ideally possess:

· A highly developed and keen sense of teamwork

· Ability to understand issues and appropriately escalate to Management in a timely fashion

· Dynamic, detail-oriented person and able to work under pressure

· Strong analytical skills

· Proficiency in MS Office

· Excellent communication skills

· Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.

Key Responsibilities

1. Responsible for administrative duties within the IT procurement and inventory management function.

2. Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software.

3. Minimizes organizational cost through product standardization and tracking. Tracks quality throughout the product lifetime.

4. To oversee and manage Group of Companies’ system software including Microsoft Dynamics NAV, Times Software, and etc.

5. To monitor, maintain and troubleshoot system and network security, server load balancing and network efficiency for Group of Companies.

6. To assist on company IT grants application.

Job Requirements

1. Minimum IT Diploma or equivalent

2. At least 2 year of experience in IT Asset Management

3. IT desktop knowledge (Able to identify equipment type and component level)

4. Good communication skills in English and Chinese is required, as you will be working closely with China counterparts.

License No.22S1076 | EA Reg.: R1330171

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work during weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

If you love great food & coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• To undergo training for the skill sets of non-supervisory roles to understand and perform the functions.
• To undergo management trainings and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently.
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld.
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
• Handle cashiering duties and managing of ordering systems
• Rostering and managing of staff and attendance
• Conduct service training and improvements
• Report to Management regarding sales results and productivity
• Develop marketing strategies to improve sales and profitability
• Ensure that policies and standard operating procedures are strictly adhered to
• Oversee purchasing to stay within budget
• Able to be a backup for all position
• Assist any ad-hoc duties assigned by Supervisors/Managers
• Able to perform additional duties as requested by the Management as and when required

Job Requirement:

• Previous management trainee experience preferred in the hospitality or F&B industry.
• Ability to work independently and work under pressure
• Have a "willingness to learn" attitude
• Team player
• Customer-centric
• Able to perform flexi shift, and able to work on weekends & public holidays
• 6 days work week

Benefit:

• Staff Meal
• Staff Discount
• Birthday Voucher
• Uniform will be provided
• Sales Target Incentive

The candidate will be a key team member supporting Business Office Operations including but not limited to statistics reporting, billing, patient and corporate bill adjustments, claims processing, collection, payments and arrears.

Job Responsibilities

• Handle day-to-day operations of the Business Office
• Support the team within a time-sensitive environment to ensure timeliness and accuracy in Billing and Collections
• Monitor outstanding bills, work with various parties to recover the outstanding amounts as well as handle billing and payment enquiries on the use of Medishield Life/Medisave/Private Medical Insurance (PMI) claims.
• Handle bill adjustments
• Submit patients’ claims to CPF for settlement of bills and daily monitor for claims returned by PMI, CPF Board, Civil Service’s Medical Claims Proration System (MCPS) and Govt Agencies etc
• Follow up on claims issues/errors until the claims are approved
• Work with frontline operation teams to resolve bill finalisation issues
• Generate monthly rejection report, verify error messages and follow up on rejected claims for re-submission till closure
• Prepare and send out consolidated invoices for Corporate Clients in accordance with pre-agreed billing arrangements
• Follow-up on company/insurance’s Letter of Guarantees
• Prepare month-end reports on aging unbilled receivables and vigilantly track payment turnaround and initiate discussions to improve payment
• Provide routine reporting on arrears follow up actions and status before month end closing
• Perform User Acceptance Testing and ensure system changes/enhancements are implemented properly and working well
• Any other duties which may assigned from time to time

Job Requirements

• Bachelor’s Degree in any relevant discipline
• Candidates familiar with healthcare billings in OAS/Maxcare/MCPS and claims submissions will have an advantage.
• Independent worker, possess initiative to complete tasks and projects assigned and has growth mindset
• Good team player with the ability to build rapport
• Meticulous and observant with an eye for detail
• Able to multi-task and work under tight reporting timelines
• Able to handle complex and challenging situations
• Strong knowledge in Microsoft Office and experience in data analysis

Job Description:

The Information Technology Business Partner will work closely with AI engineers to maximize their productivity, creativity, and collaboration. This role involves understanding the intricacies of AI development, including model building, testing, and deployment, and providing tailored coaching to enhance team performance.

Key Responsibilities:

• Technical Performance Coaching:

○ Provide advanced coaching sessions focused on improving skills in algorithm development, data preprocessing, and model optimization.

○ Guide engineers on best practices for model testing, validation, and deployment, ensuring high efficiency and scalability.

○ Offer expert advice on cutting-edge AI techniques and tools, such as deep learning frameworks, neural networks, and advanced data analytics.

• Innovation Facilitation:

○ Drive a culture of innovation by encouraging creative problem-solving and continuous learning in AI techniques and methodologies.

○ Lead brainstorming sessions and innovation workshops to inspire new ideas and approaches in AI development.

○ Mentor engineers in the ideation and implementation of groundbreaking AI solutions for the entertainment platform.

• Collaboration Enhancement:

○ Promote effective collaboration within the AI team and with other departments, such as product development and data analysis.

○ Implement advanced strategies to improve team communication and project coordination, ensuring seamless integration of AI solutions.

○ Facilitate cross-functional collaboration to leverage diverse expertise and drive comprehensive AI projects.

• Performance Monitoring:

○ Develop sophisticated metrics and KPIs to monitor and evaluate individual and team performance.

○ Provide regular feedback and actionable insights to engineers, helping them achieve their performance goals and project milestones.

○ Utilize performance data to identify areas for improvement and implement targeted coaching interventions.

• Professional Development:

○ Identify skill gaps and coordinate advanced training programs on AI topics, including deep learning, natural language processing, and computer vision.

○ Support career growth by facilitating access to industry conferences, workshops, and online courses.

○ Mentor engineers in their professional development, guiding them toward leadership roles and higher levels of technical expertise.

• Qualifications:

● Bachelor’s degree in Human Resources, Business Administration, or a related field

● 10+ years of experience in AI engineering, with a focus on model development and deployment.

● Proven experience in coaching or mentoring technical teams, particularly senior-level engineers.

● Deep understanding of AI/ML concepts, tools, and frameworks.

● Excellent communication and interpersonal skills.

● Demonstrated ability to inspire and motivate a team of highly skilled engineers.

● Strong leadership skills with a track record of driving innovation and excellence.