Are you looking for an exciting opportunity to join a dynamic team in a fast paced and challenging area? This is a unique opportunity for you to join Private Bank Credit Middle Office as a Project Associate where you will focus on the development, implementation and on-going support of Platform Modernization programs that build scalability to support Business growth, through designing and implementing efficient Operations processes, and redefine how Technology and systems can be leverage for the future Operations landscape .

As a Project Associate within the Credit Middle Office team, you will be responsible for the development, execution, and continuous support of strategic programs that cater to Business, Platform, and Regulatory requirements. Your role will involve conducting detailed analyses, formulating feasibility plans, and coordinating the delivery of results across various teams and departments. You will manage and report on progress using project plans and other reporting tools, and spearhead the implementation of business solutions and change management initiatives. The projects you handle will vary in size and duration, and will consistently aim at key objectives such as risk mitigation, process efficiency, technology enablement, and business development. As an Associate, you are expected to seamlessly integrate into our Credit Middle Office Team.

Job Responsibilities

• Drive project deliverables. Design, develop and establish key reporting standards. Consistently follow up on requests, tasks and assignments

• Own, deliver and execute tasks in a timely manner, manage and meet deadlines. Effectively prioritize workload and keep others informed of progress

• Update correctly and consistently the project reporting and documentation. Demonstrate attention to detail and consistently produce quality work

• Understand the project subject matter and context, including regulatory environment

• Take initiative in proposing solutions and “thinking outside of the box”, consider impact across business. Collect information proactively and re-evaluate solutions

• Contribute in meaningful and appropriate ways to meetings or calls. Chairing calls with various stakeholders (including but not limited to Legal, Lenders, Credit Risk) across different regions and drive agendas independently. Clear, concise and confident written and oral communications. Make results of own analysis understandable, enabling others to accept and buy-in to conclusions

• Build network and understanding in and outside of the Credit Middle Office team, across geographies

• Demonstrate a commitment to acquiring new knowledge and skills; seek to continuously improve standards of work, address opportunities for development

Required Qualifications, Skills And Capabilities

• Bachelor’s degree in any discipline

• Minimum 4 years of experience on business side project management & execution experience in highly complex Financial Institution and/or Management Consulting firm.

• Ability to learn and pick up new skills

• Dynamic, independent team player and self-starter who possesses strong interpersonal and communication skills in delivering exceptional client experience to multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency in a demanding and unpredictable environment.

• Detail-oriented and highly organized with strong proficiency and knowledge in digital tools such as Excel, Word & PowerPoint , JIRA, LLMs and Dashboarding

• Ability to think strategically, investigate and understand complex issues, problem solve and offer creative solutions and operate autonomously in a fast-paced environment

• Comfortable to work across different geography, time-zones and functions as there are coverage into APAC and EMEA regions and/or stakeholders

Preferred Qualifications, Skills And Capabilities

• Credit Middle Office experience or knowledge of Credit Risk within the Private Banking space

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=123526d7d0299e5e205bd02a5779b82d

Freelance Project Manager

Working Hours: Fully WFH

Location: Have meeting once a month at a co working space (99 duxton road)

For adhoc they meet at least once a week on site, for meals, etc.

Salary: Full Commission (Gross $3000-$4000)

Requirements:

• 3 years project executive experience

Job Scope:

This role is responsible for overseeing all aspects of project planning, client and subcontractor management, design adherence, budget control, and sourcing materials. The PM will work closely with design teams and clients to ensure project timelines, quality standards, and profitability objectives are met.

A.Time Line Management

• Develop comprehensive project timelines and manage order of project fabrication.
• Identify critical time frames and allocate time slots to finalise designs with the design team.
• Ensure that project details are reviewed and finalised with designers at least one week prior to the commencement of work. Exceptions will be made for projects with very tight lead time.

B.Client Management

• ● Identify and document defects, secure necessary client approvals, and communicate deliverables.
• ● Liaise with clients regarding deliverable schedules based on sub-contractor timelines, team availability, and overall project inputs, including time, cost, and design requirements.

C. Cost Management

• Scope out, cost, and budget projects based on targeted design (TD) to ensure design integrity.
• Break down costs and ensure clear documentation to achieve profitability while maintaining high standards.
• Manage Profit and Loss (PnL) to ensure project profitability.
• Calculate and submit final PnL

D.Procurement and Supplier Coordination

• Procure materials, furnishings, and other project items according to the design specifations provided by the design team.
• Coordinate with sellers, suppliers, and vendors to ensure timely and cost-effective procurement of materials.
• Negotiate pricing and manage relationships with suppliers to ensure alignment with project budgets and timelines.

E.Design Adherence

• Ensure that design standards are met and maintained, applying creative problem-solving to address fabrication challenges.

F.Subcontractor Coordination

• Effectively communicate with subcontractors regarding design specifications and fabrication methods.
• Utilize basic sketching or hand-drawing skills to convey design concepts where necessary.
• Submit invoices from Subcontractor upon completion of their jobs via email

G.Defect Rectification

• Provide defect rectification works for past completed projects

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend products to customers
• Taking in orders and serving customers
• Any other duties as assigned by immediate supervisor.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• Good customer service and interpersonal skills

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Responsibilities:

• Arranging staff meetings and scheduling appointments
• Answering or transferring phone calls and taking messages for select staff members
• Maintaining the office calendar
• Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Keeping the office database and filing system up to date and organized
• Purchasing office supplies and work with vendors
• Sorting and delivering all mail and faxes

Job Requirements:

• 3 years of experience in office administration with a good understanding of office management processes
• Critical thinking and problem-solving skills
• Proficient in MS Office
• must have relevant working experience in private security activities

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Working Hours: 60 hours per week

Job Responsibilities:

• Participate in training programs to gain a thorough understanding of F&B operations
• Learn about food preparation, service standards, and overall restaurant management
• Rotate through different departments such as kitchen, front-of-house, and catering to gain a well-rounded experience
• Interact with customers to understand their needs and preferences
• Learn to handle customer feedback and resolve issues
• Assist in daily operations, including managing inventory, ordering supplies, and maintaining cleanliness
• Work with various teams, such as chefs, servers, and kitchen staff, to understand the dynamics of a restaurant
• Learn about administrative tasks, such as scheduling, budgeting, and financial reporting
• Ensure that food quality and service standards are consistently met
• Any ad-hoc tasks assigned

Job Requirements:

• Able to work for long hours including weekends and public holidays

Job Description

• Dealing with various internal reporting requirementa (Singular, underwriting report) and other admin matters, including fee claims and filing.
• Preparation of loan syndication opinions, liquidity analysis, closing memos with guidance from senior members of the team.
• Preparation of trade documents related to secondary deals.
• Interface with investors and various internal teams with respect to KYC clearance and settlements.
• Handling Q&A with banks and investors during syndication processes.
• Assisting with marketing efforts including roadshow preparations and coordination.
• Preparation of regular market update to internal and external stakeholders.
• General support in the execution and distribution of all syndicated loan facilities, including but not limited to preparation of information memorandum, drafting of syndication strategy and other deal execution workstreams such as KYC, Q&A, and DD coordination.
• Other general research & analysis on the syndicated loan market including deal research and compilation of transaction comparison analysis.

Requirements

• Bachelor’s degree in Economics/Commerce/Finance/Accounting or a related field
• Possess strong fundamental knowledge in finance and accounting eg. ideally have already achieved Level 1 & 2 CFA or equivalent
• Prior fundamental knowledge and working experience in debt financing, credit analysis, credit research, structuring, prospectus/pitch book writing/presentation
• Detail-oriented with strong organizational and time management skills.
• Ability to work well in a team environment and contribute to team goals
• Excellent communication and interpersonal skills
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Proficient in MS Word, MS Excel, MS PowerPoint, Bloomberg

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

Management Associate for BoConcept

Role Overview:

The Management Associate begins with broad exposure to various business functions and strategic projects, often through a rotational program. As they gain experience, their career path can evolve into managerial or specialized roles, depending on their skills, interests, and company needs.

As a Management Associate at BoConcept, You will be based primarily in our HQ office at Bendemeer and you will play a key role in supporting the smooth-running of day-to-day retail operations. You will be involved in executing high-priority projects that influence the overall company direction. Additionally, you will ensure we maintain transparency and legacy by documenting and communicating best practices, policies, and procedures. This dynamic role offers exposure to multiple business functions and opportunities, ideal for someone looking to gain a broad exposure to various business functions at the start of their career.

What You will Do:

• Collaborate with teams across five brands to ensure compliance with policies and propose improvements.
• Draft, document, and disseminate guidelines, meeting minutes, and other official communications.
• Provide data-driven support for the review and creation of guidelines and policies.
• Offer support for task forces and working groups, including meeting organization, tracking follow-ups, and progress reporting.
• Facilitate training sessions for staff and senior managers
• Assist with contract documentation, ensuring proper filing and review.

What We are Looking For:

• Fresh graduates (0-2 years of experience) with strong organizational, analytical, and communication skills.
• A self-starter with an inquisitive mindset who enjoys problem-solving and improving processes.
• Strong written and verbal communication skills, with the ability to draft clear minutes.
• Proficiency in MS Word, PowerPoint, and Excel.
• Ability to work independently and collaborate effectively with diverse teams.

Why Join Us:

• Collaborate with a dynamic, senior team managing five exciting brands.
• Work in a fun, empowering environment that promotes innovation and problem-solving.
• Gain hands-on exposure to a wide range of projects and business functions.

This is an excellent opportunity for someone with a passion for process improvement, and business operations to kickstart their career in the retail sector.

We are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport!

A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team.

ROLES AND RESPONSIBILITIES:

- Train to lead daily operations and ensure consistency in delivering high-quality service.

- Train to cover all departments within the restaurant, including Front of House, Back of House, and administrative functions.

- Assist supervisors and managers in daily operations, including handling reservations, customer service, and coordinating with kitchen.

- Train and ensure new service crews are equipped to meet daily operations.

- Perform administrative tasks, taking stock of Front of House inventory and equipment supplies etc.

- Practice food hygiene, workplace cleanliness and equipment safety handling.

- Perform any other ad-hoc duties as assigned by company

REQUIREMENTS:

- Minimum 1 year experience in service.

- Management and leadership skills.

- Able to align with company's vision and direction.

- Good conversational English and able to communicate well.

- Responsible and trustworthy.

- Proactive team player.

- Pleasant personality and good attitude.

Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility
  

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

You get to enjoy 5-day work week and variable bonus. Join Ippudo and you will enjoy the fun in our family!

Completion Bonus $1,000.

Duties and Responsibilities:

• Bring customers to their tables.

• Clearing and setting up of tables.

• Preparation of condiments, beverages and desserts.

• Serving of food and beverages.

• Sending of bills and cashiering.

• Wiping of utensils.

• Answering phone call and customers’ inquiries.

• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.

• Attending to customers’ needs.

• Making daily sales report and updating maintenance report.

• Sorting invoices, recording food loss and assisting with petty cash claims.

• Ordering from suppliers, maintaining inventory list and stocktaking.

• Training and coaching of staff.

• Section planning.

• Learn about food and beverage knowledge, and company’s culture.

• Leading store’s daily meeting – reviewing operations and sales.

• Reporting to Store Manager.

• Resolving basic customers’ complaints.

• Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image.

• Ad hoc duties assigned by superior/manager.

Requirements:

• Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.

• At least 1-2 year(s) of working experience in the related field is required for this position.

• Good interpersonal and communication skills.

• Independent, self-motivated, resourceful and reliable.

• Problem solver and has passion to think out of the box to achieve desires outcome.

• Able to work efficiently under pressure.

• Basic customer service skills.

• Good work ethics (integrity, teamwork, punctuality, respect).

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.