Responsibilities

• Support the team to deliver operational risk management book-of-work, including risk culture reporting & communications, independent assurance review and control testing, action-plan progress tracking and other related responsibilities

Skills/Requirement

• ·1+ years of experience in operational risk management / Audit
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in managing data and reports.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

The APAC Project and Operation team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable solving challenging problems, with the solutions to benefit SMB teams across APAC markets. You will be responsible for defining project goals and scopes, driving clear and efficient communication across diverse functions and regions, continuously optimizing our business solutions for global clients.

Responsibilities:

Business strategies

• Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
• Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business management

• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization
• Provide thought leader to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning

Strategic networking

• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Team Development

• Manage, develop and export talents within the organization

Minimum Qualifications

• Minimum 5 years of experience in project/program management, strategy, operations or related field.
• Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required.

Preferred Qualification

• Proven expertise in project management methodologies and tools.
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity. Digital ad sales experience is a great asset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Roles and Responsibilities

• Engage with equity terminals on a regular basis to review operating and financial performances
• Assist to set, monitor terminals' KPIs to understand the performance gaps
• Prepare and present regular updates on the performance of the terminals, its related projects and/or ongoing discussions
• Review terminals’ annual budget including capital expenditure plans and assist to obtain Management approvals
• Review terminals' existing processes for opportunities to improve and implement best practices and work across departments to manage various aspects of termina
• Initiate feasibility studies for investments or long-term partnerships with operators and develop business plan and financial models for investment/divestment projects
• Review current portfolio of terminals to determine consolidation and/or divestment opportunities
• Drive the end-to-end deal execution process (financial modelling, risk assessments, valuation, due diligence, structuring and closing)
• Prepare expression of interest and bid documents where appropriate
• Act as PMO, lead and coordinate in discussions involving teams from regional organization, corporate shared services (Legal, Finance, Tax, etc.) and external consultants
• Draft and review documents such as joint venture agreements, shareholders agreements service agreements and others
• Perform due diligence to confirm validity of information obtained from potential partners or acquisition targets
• Participate in ad-hoc projects

Requirements

• Degree in Accounting, Finance, Mathematics, Science, Engineering or Maritime-related disciplines
• Candidates with CFA Charterholder or in the process of pursuing the CFA preferred
• 4 to 6 years years of working experience in Investments Analysis and Financial Statements, Shipping or Container Terminal Management
• Experienced in financial modelling with strong analytical skills
• Basic knowledge of legal contracts
• Intermediate software proficiency in Microsoft Excel and PowerPoint
• Good team player with excellent written and verbal communication skills
• Able to work independently, thrive under pressure and meet tight timelines
• Has sound business judgment
• This position supports two departments, Global Terminal Management and Global Terminal Business Development
• Candidates with more experience are welcome to apply and may be considered for a higher position

We regret that only shortlisted candidates will be notified. Thank you.

Key Responsibilities

• Team Leadership: Lead, mentor, and develop a team of business analysts and operations staff, fostering a high-performance culture.
• Project Management: Manage and oversee key projects related to process enhancements, technology implementations, and operational initiatives.
• Product Management: Lead product innovation and development initiatives; Support product onboarding and execution; Oversee end-to-end product lifecycle management.
• Client Engagement: Collaborate with relationship managers and client service team to ensure client needs are met and feedback is incorporated into operational strategies.
• Business Development & Marketing: Collaborate with marketing team on campaign planning to drive market positioning and brand awareness initiatives.
• Operational Excellence: Identify areas for process improvement, implement best practices, and streamline operations to enhance efficiency and effectiveness.
• Performance Metrics: Establish key performance indicators (KPIs) to monitor team and operational performance, making data-driven decisions to achieve targets.
• Regulatory Compliance: Ensure that business operations comply with industry regulations and internal policies, mitigating risks associated with non-compliance.
• Reporting: Prepare and present performance reports to senior management, highlighting achievements, challenges, and opportunities for improvement.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Licenses: CMFAS qualifications in Securities, Derivatives, and Collective Investment Schemes, with valid MAS Representative License.
• 5 years of experience in business management or operations within a financial services or brokerage environment, with leadership background.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Join us as Analyst, Total Fund Management at AIA Investment Management!

The main objectives of this position are to support the management of multi-asset portfolios and various investment initiatives.

The Analyst helps support management of multi-asset portfolios that invest across public assets/geographic regions/sectors/factors/currencies. The Analyst is expected to perform qualitative and quantitative analysis, and translate these into implementable investment strategies.

The Analyst will collaborate with other professionals in AIAIM as well as AIA Group to achieve the position’s objectives. The role requires good communication and collaboration with key stakeholders.

Responsibilities

• Support Portfolio Manager(s) in management of multi-asset portfolios in accordance with investment mandate, including implementation of TAA overlays
• Enhance existing investment chart pack by incorporating insightful indicators that can update stakeholders of key developments across various financial markets
• Perform quantitative (e.g. backtests of investment strategies, monte carlo simulation) and qualitative analysis to support idea generation, portfolio construction and risk management
• Work closely with colleagues in Middle Office and Operations to enhance trading processes, portfolio risk monitoring and performance attribution of multi-asset portfolios
• Prepare presentation materials that effectively explains investment strategy and performance drivers to stakeholders

Requirements

• Ideal candidate would have around 5 years of relevant experience, preferably in multi-asset role
• Excellent programming (e.g. Python) and quantitative skills (e.g. multi-asset modelling, time series analysis)
• Familiarity with Bloomberg is preferred
• Well versed in Microsoft Office (Excel, Powerpoint)
• Team player with strong work ethic
• Excellent interpersonal, engagement and presentation skills
• Proactive with high level of motivation and able to adhere to tight deadlines
• Bachelor or higher degree
• Professional qualification such as CFA will be viewed favorably

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Sales Project Engineer

• Address: Bukit Merah
• 5 Days 8.30am to 5.30pm
• $2500 to $3500 depends on experience

Requirements

• Nitec or Diploma in Electrical Engineering or Equivalent
• At least on year experience in sales/customer service
• Electrical Knowledge

Job scope

Your job and responsibilities include support sales personnel for pre-sales activities, proposing solution that suits customer needs & resolve related solution for site preparation, installation, start-up, commissioning, repair and maintenance of Electrical Power System, Structural cabling, Fire suppression system, UPS, Security Access and CCTV Monitoring System etc.

To supervise and oversee the work progress of project sites. This includes attending to site meeting, coordinating with appointed sub-contractors of various services to see to a smooth completion of projects.

You will be assisting the Electrical Service Department in providing technical support to our staff, customers, and dealers.

Prepare and maintain all project management documentation in accordance with company’s best practices.

Planning and monitoring the project to ensure successful completion within planned timeline as well as status of progress-in-work and report all matters related to project and services.

You are required to perform a complete in-house testing of Power equipment’s.

Answer and attend to service calls, fault-finding, repair and troubleshooting of Electrical System and Power equipment malfunction.

Establish and maintain excellent relationships with the customer project team, supplier, sub-contractors, and clients.

Coordinate and liaise with PEs and/or site supervisors on detail drawings, layout planning and understanding of site requirements.

Prepare, submit, and follow up with applications to the relevant authorities or building management where required.

Preparation of electrical products data & engineering drawing in AutoCAD (2D, 3D).

You may be assigned with other job duties and functions as may be instructed from time to time by your superior or the management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.

Responsibilities:

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Roles and requirements -

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting
• Experience in Agile based development

Responsibilities

• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Monitor and review international and domestic technology trends and developments.
• Develop business case, engagement plans for development initiatives..
• Interact with business users/Product Owner and understand business processes and requirements
• Collaborate closely with developers as part of an agile development team
• Perform functional testing and coordinate acceptance test with users

Profile

• Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Minimum 4-year experience as a Business Analyst or equivalent.
• Experience in technical writing, developing user guides and documentations.
• Understanding and interest in evolving solutions and technology trends in the financial sector.
• Self-motivated, taking ownership and personal accountability to achieve assigned objectives.
• Team player, able to collaborate, work effectively and constructively in multi-disciplinary teams.
• Related technology product and project management experience in technology startups, leading financial technology firms and technology venture capital companies will be an advantage.

Role Summary

Digital Transformation is at the heart of our client’s group strategy. The Single Platform Augmented Consumer Experience (SPACE) program is a cornerstone CRM program conceived to put consumer at the heart of this transformation which help us achieve consumer centricity, digital strategy and seamless experiential brands. SPACE Program is made up of Consumer Data Services/storage (CDS), Loyalty, Marketing Activation using Salesforce Marketing Cloud (SFMC), Consumer Data Platform (CDP), and Analytics. This project has a focus on Japan market and/or Korea market.

Main Responsibilities

Work with both internal and external stakeholders to drive rollout and integration of SPACE products for 1 market, across multiple brands.

• Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
• External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

• Collaborate with different teams and workstreams to ensure seamless integration in the group system landscape.
• Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
• Organize and manage periodic steerco meetings.
• Transition Dev project to Hypercare and Operational project upon go live.
• During hyper-care: organize and drive issue fixes with various stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 5-7 years of experience in digital transformation projects, having held roles as BA.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have:

• ITIL certification.
• ServiceNow experience.

Immediate Hire

Located in Raffles Place

Looking for stability

about the company

Based in the Raffles Place area, Client is a Wealth Management client and looking for a Junior Business Admin to assist the Director . The candidate will report to the Office Manager for this role. We prefer the candidate to be able to start work in Jan 2025.

About the role

The job scope of this Junior Admin is as follows:

1) Handle Premium Notice and Renewal , Ensure Client's Premium Paid and Policy

Renewed.

2) Follow up on Claim with Insurer and Hospital, Clinic

3) Client Servicing - Birthday Listing of client.

4) Do Insurance, Investment Submission Related Paperwork

5) Preparing Investment, Insurance Docs for Client Review

6) Updating of the client’s Customer Knowledge Assessment via insurer portal

7) Take Call and assist client on queries by checking with Superior or Account

Manager of Insurer.

8) Updating of Monthly Expenses

9) Mailing of Documents

10) Adhoc Task by superior.

Skills and experiences Requirements :

1) Meticulous and Can think on Job

2) Have Experience working for IFA preferred of 2 years or more. Minimally, Have

Experience working for an insurance agent.

3) This person has to be able to work independently and attitude is the key.

5) Love coordination and being great at handling paperwork.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Principal Responsibilities

Key duties and tasks will include, but will not be restricted or limited to:

• Lead annual Budget and periodic forecasting process
• Lead and standardise flash reporting, financial reporting and Board presentation
• Implement and drive performance management processes (lead indicators / KPI’s) across the region
• Recommend initiatives (sales growth, improvements and reallocations) through commercial understanding, financial and non-financial information with local and external knowledge to maximize the regional operating performance.
• Review prospects for future growth of income and new product areas.
• Actively participate in the development of financial goals, plans, strategies and cost reduction initiatives.
• Support growth of business through acquisitions by assisting with reviews of the financial reports and forecast of target entities, assisting with roll-out of group systems and processes following acquisition
• Assist in preparation of regional presentations to customers – internal and external
• Manage detailed customer, product & contract costing and profitability.
• Communicate management information on a timely basis through ongoing reporting, monitoring and analysis of the historical and projected financial results.
• Communicate the financial results to the managers, supervisors and employees in a manner that focuses business financial improvement.
• Provide measurement and feedback on adherence to targeted financial and non-financial objectives.
• Support and share knowledge with the regional team and in-country Business and Finance teams who you will work alongside and provide ad hoc assistance, as required
• Identify areas of opportunity and provide supporting ad hoc analysis of various operating functions and processes as required.
• Utilize Power BI for dashboard and reporting design.

Safety, Security and Compliance

• Take reasonable care for the health and safety of yourself and of others who may be affected by your actions or omissions whilst at work.
• Co-operate with your manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.

Qualifications

• Bachelor’s degree in business, Finance, Accounting, and/or a related field.
• Fully qualified accountant preferred
• Audit experience, preferably large 4 preferred
• Experience of working in a multi-site, multi-national environment preferred.
• Natural leader with the ability to drive solutions, including efficiency and cost control within a complex business.
• Proficiency with integrated business software (ERP) and Power BI preferred
• Take charge individual with lots of energy and clear sense of urgency.
• Confident in influencing business managers
• Works well under stress with the ability to deliver on time.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Ability to drive solutions to complex operational and financial issues.
• Strong analytical skills including excellent Excel modelling skills.
• Ability to work in a team-oriented matrix environment that is fast paced and demanding.
• Effective communicator.
• Able to travel nationally and internationally

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Responsibilities

• Perform in-depth analysis around key requirements of the project and trade lifecycle workflows of various products such as Equities, Asset Management, Leveraged Products
• Translating user requirements into detailed functional requirements and user stories
• Conduct meetings and relevant discussions to engage stakeholders in the right perspective and take the task to closure.
• Manage relationships with key stakeholders both internal (Business users, Operations and Support function stakeholders, vendors, development, and other tech teams
• Identify risks & issues and communicate them to the relevant stakeholders in a timely manner – assist with proposing & planning mitigating steps.
• Facilitates Business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications.
• Use appropriate tools like JIRA, SharePoint, Visio etc to ensure that requirements are managed well with in-house and external development team in terms of clarity and implementation.
• Co-ordinate UAT testing with business users by creating the test plan, assisting in issue analysis & resolution.
• Support the transition of the project delivery to go-live and BAU application management team.

Requirements

• Around 5 - 8 years of relevant experience in Banking & financial services
• Experience in at least one of the asset classes such as Equity, Futures & Options, FX, CFD or Wealth Management
• Good knowledge of Trade Lifecycle, Front-to-Back trade flow, Order management system, Post trade processes
• Ability and experience to take ownership of business requirements and manage them through to delivery.
• Ability to accurately translate and document business needs into functional requirements.
• Good exposure to Retail consumer base front end web and mobile platforms with key interest on UI/UX customer journey
• Experience in Agile methodology
• Strong communication and presentation skills

Position Summary:
We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems,
financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
2. Analyse and translate business needs into functional and technical specifications.

• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and
  teamwork.

Preferred Skills:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of Boomi Integrations
• Knowledge of APAC Payment types

Qualifications:

• Bachelor’s degree in business administration, Finance, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst, preferably in the payment banking domain.
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies
  

Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Strong experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to comprehend customer business process and requirements and interprret into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) and confident in presenting to partner teams and senior stakeholders.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to independently track multiple issues, effectively manage time and competing priorities to drive results.

· Experienced in project management and agile methodologies.

• Participate in the development and management of the Project Work Schedule, covering building works, M&E, and Process Systems, from concept design through construction/installation to testing and commissioning.
• Estimate the duration and resource requirements for key construction activities.
• Prepare technical documentation for tender submissions.
• Contribute to site planning, work scheduling, and monitoring of site implementation progress.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 4 years of experience in planning construction projects for building facilities.
• Good knowledge using Primavera.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking a dynamic and organised Program Planning Assistant Manager to support our team in delivering high-impact events and programmes. The ideal candidate will be detail-oriented, proactive, and possess excellent communication skills.

Roles and Responsibilities:

He/she will work with the Planning team comprising programme and project managers, corporate communications, external partners and vendors to successfully execute events, and deliver programme initiatives.

• Assist in planning and executing events, including logistics coordination and scheduling.

• Support communications efforts, including drafting content and managing social media channels.

• Liaise with external parties and partners to ensure smooth collaboration.

• Contribute to PMO-related tasks, including progress tracking and reporting.

• Track, maintain & monitor budget utilisation & expenses.

• Prepare & publish periodic reports e.g. manpower, expenses.

• Support procurement needs.

• Prepare meeting agendas, take minutes, and follow up on action items.

• Manage project timelines and deadlines.

• Provide administrative support to other team members.

Requirements:

• Bachelor's degree in Business Administration, Mass Communications, IT or related field.

• 3 - 5 years of experience in programme / event planning, project coordination, or similar role.

• Strong organisational and time management skills.

• Excellent written and verbal communication abilities.

• Proficiency in Microsoft Office suite and project management tools.

• Ability to multitask and work effectively under pressure.

• Keen attention to detail and problem-solving aptitude.

Desired Qualities:

• Proactive and self-motivated.

• Team player with a positive attitude.

• Adaptable and quick learner.

• Professional demeanour and discretion when handling sensitive information.

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

Job Overview:

This role involves supporting the organisation’s strategic planning, performance management and administrative support which include the following key responsibilities.

Key Responsibilities:

Strategic Planning and Review

• Facilitate and contribute to the strategic planning sessions and reviews with Senior Management and the Board.

• Ensure alignment of strategies, action plans, and resources across functions and business units.

Performance Management and Data Analysis

• Monitor and track the implementation of strategic initiatives and organisational performance against key performance indicators.

• Analyse performance data to identify trends, uncover opportunities for improvement, and inform strategic adjustments through data-driven insights.

ESG Strategy and Implementation

• Collaborate with cross-functional teams to roll out short- and long-term ESG action plans.

• Monitor regulatory developments and ensure organisational compliance with relevant ESG-related standards and guidelines.

Secretariat Duties

• Perform secretariat duties for meetings and ensuring timely distribution of meeting materials and documentation for senior management, Board and Ministry engagements.

Legal Service Coordination

• Act as the primary liaison for legal requests

• Manage the administrative and procurement process for legal services.

• Maintain an organised tracking system for all ongoing legal requests.

Administrative Support

· Customer Service Support

· General maintenance of office equipment and supplies

· Courier Service and Mail

· Miscellaneous Administrative Tasks

· Managing CFS’ account on Giving.sg platform

Qualifications, Skills and Competencies:

• Bachelor’s degree in Business Administration, Economics, Finance & Banking or a related field. Fresh graduates are welcomed to apply.
• Experience in strategic planning, business analysis, secretariat work or a related role is preferred.
• Excellent communication and interpersonal skills to manage diverse stakeholders. Experience working with senior management and Boards will be an advantage.
• Strong organizational skills with exceptional attention to detail.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Ability to work collaboratively across functions and manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft applications and Office 365.

We regret that only shortlisted candidates will be notified.

We are seeking a highly quantitative, process and detail-oriented Program Manager to join the central team of our APAC Sales Strategic Planning & Operations (SSPO) Team. The mission of the APAC SSPO team is to maximize business performance by being the objective, trusted partner to the sales organization – through strategic planning, driving critical projects in partnership with cross functional teams and operational excellence. The successful candidate will be part of the central APAC SSPO team. The central team covers reporting, planning and operational processes and works with the broader APAC SSPO team and other cross functional teams to drive implementation of strategic decisions. The candidate is expected to combine strategic and operational planning, analysis and decision-making skills with highly analytical insights. Stakeholder management and communication skills are necessary. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment.

Responsibilities

• Support management in strategic, business and operational planning. Support key leadership meetings and offsites, facilitate leadership alignment on key issues and opportunities
• Identify, scope and deliver critical projects and initiatives, partnering with cross-functional teams across the organization
• Drive efficient processes (e.g. KPIs, revenue reporting, annual planning process, quota setting, portfolio selection, revenue reporting, opex & headcount) as well as other sales processes to support the broader APAC SSPO team
• Collaborate closely with sister teams and XFN SSPO to scale best practices and drive alignment with global processes
• Conduct revenue analysis to identify trends and factors of growth. Monitor forecasts and benchmark performance while understanding the sources of deviation. Consolidate and present insights to APAC leadership
• Lead APAC wide projects and/or implement the program framework for global initiatives for local implementation
• Autonomously handle ad-hoc requests from the business

Minimum Qualifications

• Bachelor's degree in a business, marketing, analytical or related field (e.g. Business, Marketing, Engineering, Mathematics, Statistics, or Economics)
• 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
• Distinctive problem solving and analytical skills, ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
• Proficiency with SQL and experience extracting data from large / complex databases
• Strong communication & presentation skills

Preferred Qualifications

• Experience in data visualizations and building scalable reporting tools
• Experience in the digital media industry. Understanding of organizational dynamics, operating experience with large and complex organizations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

· Assist in planning and executing events, including logistics coordination and scheduling.

· Support communications efforts, including drafting content and managing social media channels.

· Liaise with external parties and partners to ensure smooth collaboration.

· Contribute to PMO-related tasks, including progress tracking and reporting.

· Track, maintain & monitor budget utilisation & expenses.

· Prepare & publish periodic reports e.g. manpower, expenses.

· Support procurement needs.

· Prepare meeting agendas, take minutes, and follow up on action items.

· Manage project timelines and deadlines.

· Provide administrative support to other team members.

Requirements:

• Bachelor's degree in Business Administration, Mass Communications, IT or related field.
• 3 - 5 years of experience in programme / event planning, project coordination, or similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office suite and project management tools.
• Ability to multitask and work effectively under pressure.
• Keen attention to detail and problem-solving aptitude.

Desired Qualities:

• Proactive and self-motivated.
• Team player with a positive attitude.
• Adaptable and quick learner.
• Professional demeanour and discretion when handling sensitive information.