The role will help in managing the operational aspects of SBF’s membership operations and services, supporting SBF’s goals to grow our membership base and working with other divisions in SBF to deliver value to members. The ideal candidate will bring a strong background in operations, be adept in systems and process optimisation and have exposure to event management.

Job Responsibilities

Operational Leadership:

• Provide oversight support for daily membership operations for Statutory and Associate Members, including areas pertaining to onboarding of members, invoicing and reminders for membership fee arrears, management of membership exemptions including audit checks and service delivery processes.
• Work with the Director, Membership Operations & Services and the team to develop and implement strategies to achieve membership growth in line with SBF’s targets.

Systems and Process Improvement:

• Participate and lead in initiatives to enhance the membership management system, to further streamline operations and improve customer service.
• Monitor, evaluate, and improve processes related to membership data management, ensuring data accuracy, security, and compliance with SBF and national data policies.
• Regularly review standard operating procedures (SOPs) for membership operations to enhance efficiency and member satisfaction.

Membership Events:

• Support the team’s efforts to plan, coordinate, and execute membership events and activities, including events such as the Annual General Meeting and other membership activities.
• Gather feedback and analyse post-event feedback to refine event offerings and improve member experiences.

Member Experience:

• Support in managing escalated member issues, addressing concerns and complaints with a focus on prompt resolution.
• Partner with cross-functional teams on programs and services that enhance value for SBF members and enhance overall engagement.
• Analyse member feedback and operational metrics to identify areas for improvement and contribute to ongoing member satisfaction and loyalty.

Strategic Planning and Reporting:

• Support Director, Membership Operations & Services in developing operational plans and budgets to achieve department objectives.
• Prepare regular reports on membership performance, providing insights and recommendations based on operational data.
• Participate in strategic initiatives to advance SBF’s membership strategies, contributing to long-term organisational success.

Job Requirements

• At least 8 years of relevant years of experience in membership operations or a related field, with experience in a managerial role.
• Proven experience in process improvement initiatives. Project management experience will be an asset.
• Strong leadership and people management skills, with a track record of effectively managing teams and collaborating across departments.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with external and internal stakeholders.
• Analytical mindset with experience in using data to drive decisions and improvements.
• Experience / exposure to IT systems including ERP systems, as well as MS Office Suite.
• Strong time management skills with the ability to multi-task and prioritise workloads.
• Self-motivated, independent and a good team player.

We are seeking a highly organized and detail-oriented Assistant Relationship Manager to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.

How you can add value:

· Assist wealth managers in executing trades and managing documentation for account opening, onboarding, KYC, and other regulatory tasks, ensuring compliance with industry standards and company policies.

· Review and reconcile quarterly revenue reports meticulously to identify and rectify discrepancies.

· Conduct data entry tasks efficiently to record trades and other relevant activities, maintaining precise and up-to-date records.

· Provide support in client marketing initiatives, including the preparation of presentation decks.

· Organize appointments and meetings.

· Perform other administrative tasks such as record-keeping, coordinating couriers, and other ad-hoc duties as assigned.

What you bring:

· A Degree in Banking and Finance and at least 3 years of relevant experience in the financial industry or within a MAS-regulated company is preferred.

· Strong desire to learn, exceptional communication, organizational, and administrative support skills.

· Proficiency in office application software, particularly Microsoft Excel and Google Sheets.

· Familiarity with financial concepts such as asset allocation, foreign exchange (FX), bonds, equities, and options.

· Fluency in both Mandarin, English and Bahasa Indonesia is essential for effectively communicating with Chinese & Bahasa Indonesia-speaking clients and wealth managers.

If the above describes you, please send your CV [email protected].

Roles and Responsibilities:

Operate and maintain a secure threat environment, including installation, configuration, and maintenance of endpoint components.

Design, configure, implement, and administer Symantec Endpoint security solutions, ensuring timely upgrades and patches to resolve vulnerabilities.

Conduct threat analysis and manage endpoint security features, such as intrusion prevention, zero-day detections, endpoint firewall, and automations.

Create, maintain, and audit security incident handling procedures in line with contractual deliverables and service levels.

Monitor and manage GUP machines through Content Distribution Monitoring Tools.

Install and upgrade SEPM servers to 14.X versions.

Requirements:

Education: Bachelor’s degree in Business, IT, or a related field.

Experience: At least 1-2 years of experience in endpoint security administration, threat management, or a related role, with prior experience in the healthcare industry required.

Skills: Threat analysis, endpoint security (Symantec), incident response, SEPM server installation, and upgrades.

Certifications: ITIL v4 Foundation

Software: Proficiency in SEPM tools and Content Distribution Monitoring Tools.

EA Personnel No: R1548171

EA License No: 95C5411

What you will be doing:

• Attend site meetings and site walks with Owner, consultant and contractors.
• Conduct inspection and keep records for QA/QC. Including EHS matters.
• Administer the Hospital’s safety procedures and conduct periodic inspection on the provision of safety measures together with the Contractor’s site safety supervisor or representatives to ensure that the Contractor complies with the safety requirements.
• Generate “Site Observation Reports” to record findings and close out. Keep Register for easy tracking and reporting.
• Monitor project progress schedules and qualities standards, track Main Contractor’s program and report delay and/or work not start on planned start date.
• Issue Site Memo on the standard form and are to be copied to the Consultant/Owner.
• Report all unauthorized works carry out by the Main Contractor or any subcontractors immediately to Consultant/Owner including work carry out without approved drawings, Permit, PTW and or WMS.
• Inspect and monitor quality of materials delivered to site.
• Check all drawings (including working drawings, shop drawings, authority submission drawings and as-built drawings.
• Check and verify all work conform to drawings, specifications and instructions.
• Check and verify materials and workmanship conform to drawings and specifications.
• Ensure all installations are in accordance with the Tender Specification/Working/Shop Drawings and applicable local Codes, Regulation and Standards.
• Submit daily reports to the following day.
• Submit weekly reports every Monday.
• Keep and maintain QP attendance register.
• Keep and maintain BCA and all other authorities approved drawings, permit, NOA and the like at site office for easy verification.
• Keep and maintain all documents, drawings and/or permit issued by the Consultant/Owner. Keep a Register to ensure documents are latest and updated.
• Immediately notify Consultant/Owner any difficulties arising, decision required, variations required.
• Verify contractor’s progress claim.
• Conduct off-site testing and/or inspection in Contractor’s/Sub-Contractor’s/Supplier’s workshops, as directed by the Consultant/Owner.
• Check and report discrepancies found in drawings and/or specifications to the Consultant/Owner.
• Supervise tests or techniques specified in Contract or required Consultant/Owner.
• Check and verify dayworks sheets submitted the main contractor and keep copy for record.
• Report on site safety and housekeeping.
• Conduct site inspection for Phase completion and handling over purposes. Compile Defect List.
• Witness on all necessary testing at site.
• Perform other job-related duties as assigned.

You are:

• Possess at least Degree/Diploma/Trade Certificate in Mechanical/Electrical/Building Services Engineering.
• Minimum 5 years of experience as RTO on local projects. Retrofit of ACMV system experience would be added advantage.
• Familiar with local codes and regulations.
• Registered Resident Technical Officer (RTO) with IES/ACES
• TDAP and MMR vaccination is compulsory before start of work

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Company

Our client, a prominent FMCG company, is embarking on an exciting business transformation journey through the implementation of a cutting-edge ERP solution across its operations. As the Local Delivery Lead, you will play a critical role in this transformation, guiding the local deployment of the ERP system to ensure it aligns with both regional needs and the overarching business goals. You’ll be the bridge between the local teams and the global project stakeholders, ensuring seamless implementation and fostering change within the organization.

The Role

• Lead the planning, scheduling, and execution of the Peak ERP implementation for the local business unit or region, ensuring timely and efficient delivery.
• Develop and maintain project plans, timelines, and budgets, capturing and incorporating local requirements into the overall project framework.
• Act as the primary contact for local stakeholders, facilitating clear and consistent communication, status updates, and risk assessments with both local and global teams.
• Collaborate with business leaders and department heads to align local business processes with the Target Operating Model (TOM), ensuring regulatory and operational needs are met while supporting process standardization.
• Identify and address project risks and issues, implementing mitigation strategies and escalating to senior leadership when necessary.
• Drive change management efforts, coordinating communication and training for local teams, and ensuring readiness for the new ERP processes.
• Oversee local testing, including system integration testing and user acceptance testing (UAT), validating that the ERP system meets functional and business requirements.
• Coordinate a smooth go-live process by preparing local teams, conducting final checks, and ensuring minimal disruption to business operations.
• Provide post-implementation support, assisting with troubleshooting during the stabilization phase and collecting feedback for ongoing improvements.

Your Profile

• Bachelor’s degree in Business, Information Technology, or a related field, with 5+ years of experience in managing ERP or large-scale IT projects within transformation programs.
• Proven experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics, with a solid understanding of business processes in FMCG or related industries.
• Strong project management skills, proficient in tools like MS Project and Jira; PMP or PRINCE2 certification preferred.
• Exceptional communication and stakeholder engagement abilities, with experience managing expectations and providing clear, concise project updates.
• Strong analytical and problem-solving skills focused on risk management and issue resolution.
• Familiarity with local regulatory requirements impacting ERP implementations, ensuring project alignment with compliance standards.
• Experience leading cross-functional teams in complex projects, effectively managing resources, timelines, and project deliverables.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13106643, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

• Singapore Based (Woodland Industrial Park)
• Monday - Saturday 8am - 5pm
• $3000- $4500 ( Depend of experience)
• 3 - 4years experience in carpentry works; Able to do basic quotation, with guidance on price.
• Career Progression Opportunities

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each
• member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all
• safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are seeking a highly organized and detail-oriented individuals to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.

How you can add value:

· Assist wealth managers in executing trades and managing documentation for account opening, onboarding, KYC, and other regulatory tasks, ensuring compliance with industry standards and company policies.

· Review and reconcile quarterly revenue reports meticulously to identify and rectify discrepancies.

· Conduct data entry tasks efficiently to record trades and other relevant activities, maintaining precise and up-to-date records.

· Provide support in client marketing initiatives, including the preparation of presentation decks.

· Organize appointments and meetings.

· Perform other administrative tasks such as record-keeping, coordinating couriers, and other ad-hoc duties as assigned.

What you bring:

· A Diploma in Banking and Finance and/or 2-3 years of relevant experience in the financial industry or within a MAS-regulated company is preferred.

· Strong desire to learn, exceptional communication, organizational, and administrative support skills.

· Proficiency in office application software, particularly Microsoft Excel and Google Sheets.

· Familiarity with private banks’ e-Banking platforms and reports is advantageous.

· Fluency in both Mandarin and English is essential for effectively communicating with Chinese-speaking clients and wealth managers.

If the above describes you, please send your CV [email protected].

• Location: Kranji Way | Office will be moving to Tuas start of next year 2025 (2mins walking from Tuas MRT)
• Working Days: 5 days / 8am - 5pm
• Salary: $2,000 - $2,500

Requirements:

• Relevant experience

Responsibilities:

• Support in submission of monthly claim / receivables for projects
• Correspondence with clients
• Record and maintain monthly claim/receivable reports
• Ensure proper documentation in project files
• Generate invoices
• Assist in preparing bank reconciliation, monthly finance reports, GST submissions, account receivables and payables, tax-related matters and audit-related queries
• Maintain date accuracy in accounting software with proper documentation, filling and entries

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Project Executive / Manager ( 6 Months contract , renewable)
Working Day: 6 days
Working Hours: Monday - Saturday 8am - 5pm
Location: Woodland Industrial Park
Salary: $3000- $4500 ( Depend of experience)

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each
• member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all
• safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Working location: Bedok

Working Hours: Monday to Thursday: 8.30am to 6.00pm, Friday: 8.30am to 5.30pm

Salary: $2550/month

Contract period: 1 year

Job Description:

• To process applications for Electric vehicle charger approval and registration, licensing of EV charging operators and building development submissions, including making clarifications with project parties, and making recommendations.
• To conduct research on streamlining work processes
• To maintain databases of approved models, charger register, potential violations
• To answer public feedback and query
• To assist in any other ad-hoc jobs as assigned by the manager.

Requirement:

• Minimum Diploma Holder
• Strong communication skills, both written and verbal
• Meticulous and detail oriented
• Proficient in Microsoft Office

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9958

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

The role of Business Development Manager in the Data Services Unit plays a crucial role in driving growth, expanding market presence, and ensuring that data services remain competitive and innovative.

Key Responsibilities:

Sales and Revenue Growth:

• Develop and implement business development strategies, sales strategies and pricing strategies to achieve revenue targets.
• Identify and pursue new market and business opportunities within the market data sector.

Client Acquisition:

• Identify and target potential clients in the financial services industry.
• Build and maintain relationships with key decision-makers and stakeholders.

Partnership Development:

• Establish and manage strategic partnerships with other financial institutions, technology providers, and data vendors.
• Negotiate and finalize partnership agreements

Market Research:

• Conduct thorough market research to understand industry trends, competitor activities, and customer needs.
• Use insights to inform business development plans and product innovation.

Reporting and Forecasting:

• Prepare regular reports on business development activities, sales performance, and market trends.
• Analyze data to measure the effectiveness of business development strategies and make adjustments as needed.

Skills and Qualifications:

• Experience: Proven experience in business development, preferably in the financial services or market data industry.
• Networking: Strong networking and relationship-building skills.
• Negotiation: Strong negotiation and deal-closing abilities.
• Communication: Excellent verbal and written communication skills.
• Analytical Skills: Ability to analyze data and trends to inform strategic decisions.

Key Responsibilities:

1. Business Development & Strategy

• Identify new business opportunities and develop strategies for the growth and distribution of structured investment products (e.g., structured notes, derivatives, alternative investments) through IFAs and other distribution channels.
• Build and execute a comprehensive business development plan to increase revenue and market share for structured products.
• Analyze market trends, client needs, and competitor products to ensure the firm’s offerings remain competitive and aligned with market demand.
• Stay up-to-date with regulatory changes, market developments, and emerging investment trends in the structured products space to inform product strategy.

2. Structured Product Development & Management

• Collaborate with the product development and investment teams to design, launch, and optimize structured products that cater to the needs of high-net-worth individuals (HNWIs) and institutional clients.
• Customize solutions for clients by tailoring structured products to match their risk appetite, investment goals, and market outlook.
• Regularly monitor the performance of structured products, gather feedback from clients and IFAs, and identify opportunities for product improvements or new product offerings.

3. IFA Relationship Management & Distribution

• Establish, nurture, and manage relationships with Independent Financial Advisors (IFAs), private bankers, and wealth managers to promote structured products and drive sales.
• Conduct regular training sessions, seminars, and one-on-one meetings with IFAs to enhance product knowledge, increase awareness, and ensure they are equipped to effectively promote the firm’s offerings.
• Serve as a primary point of contact for IFAs, providing ongoing support and guidance to help them meet their clients' investment needs.
• Expand the company’s distribution network by identifying and partnering with new IFAs, brokers, and financial advisors to enhance market penetration.

4. Sales & Revenue Generation

• Develop and implement sales strategies to achieve revenue and business growth targets for structured products within the IFA channel.
• Work closely with sales teams and relationship managers to drive structured product sales through effective client engagement and targeted marketing efforts.
• Track and report on sales performance, pipeline development, and market trends, ensuring that targets are met and exceeded.

5. Client Relationship Management & Solutioning

• Engage directly with high-net-worth clients to understand their financial objectives and tailor structured investment solutions that align with their needs.
• Provide personalized product recommendations, portfolio construction advice, and in-depth product knowledge to ensure clients receive exceptional service and value.
• Strengthen relationships with key clients and partners, acting as a trusted advisor in the wealth management and structured products space.

6. Market & Competitor Analysis

• Conduct thorough market research to understand the competitive landscape and identify emerging trends in structured products and the broader wealth management space.
• Use market intelligence to refine product positioning, pricing strategies, and distribution tactics, ensuring the firm’s products remain differentiated and competitive.
• Prepare and present detailed market reports and insights to senior leadership to inform strategic decision-making.

7. Regulatory Compliance & Risk Management

• Ensure that all structured products and related activities comply with applicable regulatory requirements and internal policies.
• Work closely with legal and compliance teams to monitor regulatory changes, ensuring the company remains in full compliance in all regions of operation.
• Ensure that risks associated with structured products are well understood, communicated, and managed effectively.

8. Reporting & Performance Tracking

• Track and report on product performance, client feedback, sales achievements, and key performance indicators (KPIs) to senior leadership.
• Provide regular updates on the business development efforts, highlighting key opportunities, challenges, and progress towards goals.

9. Qualifications:

Educational Background:

• Bachelor’s degree or higher in Business, Finance, Economics, or related field.
• Advanced certifications such as CFA (Chartered Financial Analyst), CFP (Certified Financial Planner), or other relevant qualifications are highly desirable.

Experience:

• Strong experience in managing and developing relationships with Independent Financial Advisors (IFAs) and other distribution channels.
• Proven track record of achieving sales and business development targets for structured products or similar investment offerings.
• Minimum of 2–5 years of experience in business development, sales, or product management within wealth management or financial services, with a focus on structured products.

Skills & Competencies:

• Strong understanding of structured products, including derivatives, structured notes, and alternative investments.
• Excellent business development, sales, and relationship management skills, with the ability to work closely with IFAs and clients.
• Analytical and strategic thinking abilities, with a focus on identifying market trends and client needs.
• Ability to explain complex financial products in a clear and understandable way to clients and advisors.
• Strong communication, negotiation, and presentation skills, with experience leading training and educational sessions.
• High level of integrity, professionalism, and ability to work independently and within a team.

Other Requirements:

• Self-motivated, target-driven, and results-oriented.
• Excellent networking and relationship-building skills.
• Strong understanding of financial markets, regulations, and investment products.
• Proficient in using CRM software, Microsoft Office Suite, and other relevant business tools.

About the job:

• Acquire New-to-Bank (NTB) High Net Worth individuals.
• Collaborate closely with internal and external stakeholders across the bank to tailor solutions that align with clients’ needs.
• Identify opportunities to promote banking products to both existing and new clients.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes, and regulatory requirements.

Skills and experience required:

• Excellent interpersonal and communication skills.
• Proficient in presenting effectively and communicating ideas and concepts.
• Possess a good working attitude, high motivation, and a result-oriented approach.

(EA: 94C3609/ R21103354)

Role Title: Head of New Business Operations

Direct Reporting Manager: (Name & current job title) COO with matrix into Chief Underwriting Officer

Role Purpose: The Head of New Business Operations is responsible for operational leadership, service excellence, and admin support across the New Business and Underwriting value chain – everything from the time an application reaches Chubb to when the policy is delivered to the customer.

The role focuses on:

• Leading / defining the operational strategy to improve efficiency/effectiveness across new business and underwriting processes, drive service excellence to ensure we operate in a cost-effective and resilient manner, meeting SLAs/KPIs, and build team capability in each market

Key Responsibilities:

1.Operational Strategy (~30% focus)

• Develop and own the operational strategy for NB&UW – improving efficiency / effectiveness and bringing better customer experience and business outcomes via people / process / technology.
• Own the end-to-end process design / customer journey and be a key conduit for defining requirements and provoking change / digitization. Develop the target state flow / North Star model and provide the challenge (and ultimately requirements) around how we get there. Examples include driving eApplication, straight-through-processing, paperless communication to customers and salesforce.
• Help review change requests (as needed) to ensure clear cost benefit understanding is provided and join/lead governance forums as needed. Create / champion platform changes needed to deliver the desired outcome across the new business process.
• Identify and challenge variations around set-up and ways of working to aid improvement.

2.Service Excellence (~50% focus)

• Oversee new business / underwriting processes across face-to-face, telemarketing, and digital channels.
• Own the delivery of high-quality day-to-day service (aligned to customer & salesforce expectations) and the maturing of operational standards, insights, and quality assurance.
• Own the delivery of regular reporting against KPIs/SLAs in order to drive understanding, awareness, escalations, and actions. KPIs include:

1. eApplication rate
2. Straight-through-acceptance (STA) rate
3. Straight-through-process (STP) rate
4. Underwriter Productivity
5. Referral rate
6. Quality / error rate

• Drive service excellence within country operations teams who provide perform the new business and underwriting activities, admin support, and payment processing along the value chain.
• Support audit point resolution and remediation as required.
• Work closely with the Chief Underwriting Officer and the Underwriting team to identify, agree, and implement actions.

3.Build Capabilities (~20% focus)

• Share operational best practice across the region in terms of operating models, process automation, process re-engineering, digitization, and offshoring.
• Ensure the foundations of roles & responsibilities plus appropriate measures exist to prompt the desired outcomes / thinking / ways of working.
• Provide convenient and value add insights around service and quality metrics and follow up to resolve issues. Produce regular reporting to stakeholders of achievements versus targets. Diagnose underperformance and implement remediation plans.
• Provide ad-hoc business analysis and project management to support change.
• Plus, other duties, projects or functions assigned by the COO and relevant senior stakeholders.
• As a leader of people, ensure individual team members are coached / developed and that they are equipped with the right skills and resources. Establish an environment that promotes Chubb Values, and builds high levels of motivation, morale and integrity.

Experience:

Essential:

• Experience in leading consumer operations teams and process improvement within retail orientated Financial Services (ideally insurance) and can demonstrate the delivery of tangible business benefits / savings.
• Strong Emotional Intelligence (EQ) and ability to network across stakeholders to get things done.
• Experience of working with and engaging others to help bring greater consistency of working.
• Excellent stakeholder management skills and experience of managing within a multi-country matrix environment. Flexible, influential style.
• Personal drive to achieve significant change in relatively short periods of time
• Professional demeanour - executive presence; ability to independently interact with leaders.
• Very Proficient in the use of MS Excel and PowerPoint.
• Process orientated, an organiser with strong planning ability and attention to detail.

Desirable:

• Minimum 10 years’ experience, inc. 5+ years leading operations and/or process improvement
• Knowledge / experience of the insurance lifecycle
• Strong presentation & story-telling skills
• Experience working with and expanding shared service centre operations (in country & offshore)
• Demonstrate flexible and innovative ways of working, with creative / out-of-the-box thinking
• Strategic thinker, proactive and solutions oriented

A successful candidate must be able to demonstrate:

• Excellent communication skills – written and verbal to internal and external stakeholders.
• Ability to decompose complex issues, find solutions and summarise in plain English.
• Passionate about business process, continuous improvement and efficiency.
• Willing to roll her/his sleeves up to get things done.
• Influence, coach, manage stakeholders to get things done and effect change quickly.
• Customer centric attitude and focus.
• Resilience - ability to adapt to/cope with change.
• Ability to multi-task in a fast-paced environment.
• Leadership – driving team members to be accountable and responsible for actions.
• Pro-active interested involvement with department objectives and service levels.
• Excellent organisational skills.
• Effective teamwork within a diverse work environment.
• Ability to manage team workload, morale, staffing issues where appropriate.
• Strong work ethic.

Qualifications:

• Tertiary qualifications
• Lean / Six-Sigma certification a plus, but experience more important.
• Project Management certifications desirable.

High Pay Scheme for Business Development in the Investment and Insurance field!

If you're keen on getting a $6,000 - $9,000 range pay per month,

and you do not mind selling Investments and Insurance,

This could be the job for you!

Flexible Schedule, work at your own pace.

Leads will be provided.

Bonuses are paid every 3 months.

Free company overseas trips.

Training Provided

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

EXPERIENCE IN DIRECT SALES - CLOSE ON THE SPOT

• EXPERIENCE IN COLD CALLING and BD

Responsibilities:

• Calling leads daily to secure appointments for the week
• Closing prospects on the spot
• Responding to prospect’s queries professionally and promptly
• Good interpersonal and communication skills
• Liaise and build strong rapport with new clients

Requirements:

• Minimum 3 years of Direct Sales experience preferred
• Good command of English and Mandarin as need as need to respond to Mandarin speaking customers' queries and requests
• Must be comfortable to work in a target driven environment
• Good Interpersonal and Negotiation skills
• Highly Motivated and outgoing
• Pleasant personality & Professional

Interested candidates, please send your detailed resume with information on (Notice Period, Current and Expected Salary) by clicking the APPLY button provided below.

All applications will be treated with strict confidentiality and only short listed candidate will be notified.

High Pay Scheme for Business Development in the Investment and Insurance field!

If you're keen on getting a $6,000 - $9,000 range pay per month,

and you do not mind selling Investments and Insurance,

This could be the job for you!

Flexible Schedule, work at your own pace.

Leads will be provided.

Bonuses are paid every 3 months.

Free company overseas trips.

Training Provided

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

We are looking for a skilled Business Analyst with a strong background in FinTech domain (Payments Gateways, Trading, Digital Assets, Fiat, etc.) to join our team. You will be responsible for managing the day-to-day operations of various online applications and ensuring smooth project execution.

• Competitive remuneration package (up to $6,500 + AWS + VB).
• Hybrid working arrangement.
• Work on innovative projects in the FinTech space.

Key Responsibilities:

• Oversee end-to-end project management, ensuring timely delivery and quality standards.
• Participate in key project activities such as Market Research, Requirement Gathering, User Acceptance Testing, Training, and Implementation.
• Coordinate resources and collaborate with third parties for flawless project execution.
• Manage client relationships and ensure stakeholder alignment throughout the project lifecycle.
• Create and maintain comprehensive project documentation and ensure all team members are aligned on project tasks.
• Identify potential project risks and recommend mitigating measures to manage them effectively.
• Identify which issue to escalate to the appropriate resolver group.
• Ensure Service Level Agreements (SLAs) are met for both projects and incidents.

Requirements:

• Singaporean only.
• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of experience as a Business Analyst in the FinTech/Payments industry.
• Prior hands-on experience or Knowledge with software development and web technologies.
• Strong communication and interpersonal skills.
• Prior experience in FinTech projects (Trading/Blockchain/Capital Markets/Financial Payment/Fiat) will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Overview:

We are seeking a motivated and detail-oriented Business Development and Customer Service Manager to join our team. This role is critical in managing and enhancing client relationships, driving growth in corporate and group bookings, and ensuring excellent service standards. The ideal candidate will be responsible for managing client bookings, optimizing restaurant orders, and developing business strategies to boost customer engagement and loyalty. Additionally, they will handle phone and online inquiries, ensuring all reservations are processed efficiently.

Key Responsibilities:

1. Client Relationship Management:

• Manage and retain relationships with existing clients, ensuring high levels of customer satisfaction and loyalty.
• Serve as the main point of contact for clients, addressing queries and resolving issues promptly.
• Regularly update clients on new offerings, menu changes, and special events to encourage repeat business.

2. Corporate and Group Bookings:

• Drive growth in corporate and group bookings by developing strategies to attract new business opportunities.
• Collaborate with marketing to create and promote packages tailored for corporate clients and events.
• Coordinate closely with the operations and kitchen teams to ensure seamless service for all large bookings.

3. Order and Booking Management:

• Manage phone calls and online inquiries for reservations, responding promptly to secure bookings and answer client questions.
• Oversee client bookings and orders to the restaurant, ensuring accuracy and timely service.
• Monitor and manage the reservation system, keeping track of upcoming bookings and optimizing seating arrangements.
• Communicate any special requests or requirements from clients to the relevant departments to ensure excellent service delivery.

4. Business Development:

• Identify potential clients and develop strategies to convert them into loyal customers.
• Analyze market trends and competitor activities to inform new service offerings and business development initiatives.
• Set and achieve sales and growth targets, tracking progress and reporting regularly to management.

5. Customer Service Excellence:

• Provide exceptional customer service, handling inquiries, complaints, and feedback professionally.
• Train and mentor team members on customer service best practices and ensure adherence to standards.
• Regularly assess service standards and implement improvements as needed.

Requirements:

· Proven experience in business development, customer service, or hospitality management.

· Strong communication and interpersonal skills, with a focus on relationship-building.

· Ability to work independently and collaboratively with cross-functional teams.

· Proficiency in CRM software and reservation management systems.

· Problem-solving skills, with a proactive approach to handling client issues and needs.
• Business proficiency in English and Mandarin Chinese is required

Job Description

1.Tenant Onboarding/Offboarding

• Assist the Leasing Team in preparing the vacant units for viewing with prospective tenants and ensure that the whole experience of the viewing session is seamless
• Monitor and coordinate with the Operations Team to ensure timely handover of vacant units to Tenants

2. Tenant Communication and Feedback Management

• Manage communications with existing tenants (circulars, etc)
• Coordinate dissemination of circulars to tenants where necessary
• Coordinate with the Operations Team for timely resolution of Tenants’ feedback

3. Visitor Management

• Assist with the management of the concierge team
• Provide lobby presence during peak hours to greet and assist tenants and visitors at the concierge

4. Tenant Engagement

• Organise regular check-ins with existing Tenants and serve as an avenue for regular contact
• Responsible for the execution of tenants’ engagement activities or events, including preparation of related publicity and outreach materials
• Conduct regular survey to understand performance gaps and develop improvement plans

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Job Requirements

• Degree or diploma in Hospitality Management, Estate Management or equivalent
• Minimum 2 years of relevant experience in similar role
• Prior working experience in hospitality, airlines or Grade A commercial property preferred
• Event management and project coordination skills
• Strong analytical, interpersonal and communication skills
• Confident, positive disposition, resourceful and good team player
• Good command of English and able to articulate and communicate clearly both verbally and written
• Ability to multi-task, meticulous with an eye for detail

About the Company

Lighthouse Canton is an independent asset manager to institutional investors and private clients, with headquarters in Singapore. Our wealth management business serves ultra-high-net-worth individuals, families, and family offices across their investment, estate, tax, and philanthropic needs. The asset management business offers strong internal product capabilities in hedge funds, private equity, and traditional fundamental analysis-based strategies. Lighthouse Canton has offices in Singapore, Dubai, and Bengaluru India.

We believe in hiring smart and curious people with the highest integrity. We offer talented professionals an opportunity to grow in a collaborative environment, surrounded by driven colleagues, and the opportunity to make an impact from the first day in the organization.

Responsibilities

• Focus on on-going business improvement projects specifically.
  • Creation and fine-tuning processes within the organisation.
  • Participate in system enhancements discussion and its respective UAT.
  • Championing the use of new business processes and systems.
• To work with Team Lead to liaise with external stakeholders for new onboarding of counter parties or to liaise with existing service providers to keep information up to date.
• To work with Client Advisors and Assistant Client Advisors to provide administrative support and maintaining the organisation of client data and records.
• Perform any other ad-hoc projects as assigned by the team.

Qualifications & Skills Required

• Minimally a bachelor's degree in finance, banking, business, and/or related fields.
• Prior internship experience in banks or immigration companies is preferred.
• Strong written and conversational skills in both English and Mandarin.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high degree of accuracy.
• Basic understanding of financial markets and investment principles.

Internship Duration

• Ability to commit to at least a 4-months internship. A 6-months internship is preferred.

about the company
Our client is a leading international bank. They are headhunting for a Supplier Vendor Management where the talent will be required to assist all departments with sourcing and supplier management.

about the job

• act as the point of contact for all liaisons between vendors and internal stakeholders
• sourcing, selection, and managing of vendors
• facilitate vendor risk assessment (including IRQ & DDQ)

skills and experience required

• prior experience in banking/financial institutes handling procurement, outsourcing and vendor management

To apply online please use the 'apply' function. Alternatively, you can email me at [email protected]
(EA: 94C3609/ R1982617)

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, in order to find, analyse and evaluate new potential clients/markets.

Principal Accountabilities:

• Handle full suite of incorporation & business support services for clients
• Manage & upkeep excellent client relationship
• Coordinate and complete clients' requests by working closely with colleagues
• Ensure that clients' assignment is completed in a timely manner
• Frequent communication with clients via face-to-face meetings, video conference, emails, or phone call
• Involvement in business development activities
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory
• Proficiency in written/spoken English
• Candidate who are proficient in European language will have an added advantage as the role maybe required to support client from European countries
• Good knowledge in MS Word, Excel and Power Point​

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

Duration: 7- Months Contract, Starting in Jan 2025

Client Background

This leading global real assets investment management firm operates independently as an affiliate of a major commercial real estate services and investment firm. With an investor-operator culture, the firm aims to provide sustainable investment solutions across various real asset categories, geographies, risk profiles, and execution formats, ensuring that its clients, users, employees, and communities thrive.

Responsibilities:

• Support the preparation of customized investor reports, both quarterly and on an ad-hoc basis.
• Contribute to internal reporting, which includes investment summaries, valuations, available funds, and various analytical insights.
• Maintain the database of service providers.
• Update the sustainability and Green Certifications databases for the main APAC fund.
• Assist with the annual data collection and submission process.
• Help with the annual MAS survey submission.
• Perform other assigned tasks as needed.

Requirements:

• Bachelor's degree Finance, Economics, Business or a related field with minimum 3 years experience of relevant experience
• Strong quantitative and analytical skills to assess investment opportunities and performance metrics.
• Solid understanding of financial markets, investment products, portfolio theory, and risk management principles.
• Proficiency in financial modeling and analysis tools, such as Excel, as well as experience with portfolio management software and databases.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940