Responsibilities:

• Planning, coordination, and execution of substation automation projects.
• Design, costing and integration of substation automation systems according to project requirements.
• Installation, testing and troubleshooting of substation automation systems at site.
• Preparation of project documents and drawings.

Requirements:

• Diploma in Electrical Engineering/Computer Engineering
• Knowledge of data communication and Automation Systems for Electrical Network
• Carrying out project works at night/weekends including standby duties may be required
• Possession of team spirit, good communication and organising skills.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

McDonald’s is taking our business beyond the walls of restaurants - revolutionising how we interface with our customers. We are providing customers with enticing mobile, web, and kiosk solutions on the scale of industry leading retailers like Amazon and Alibaba. Technology is critical to our digital strategy – a top priority for McDonald’s.

As the command-and-control centre for IDL Technology, the Strategy Alignment & Planning Team aligns the Solution Services and Segment Technology Teams on IDL Technology’s priorities and serves as the main touchpoint for Global Technology, at large. 

The Strategy Alignment & Planning Manager will lead the cross-functional initiative to confirm and then manage governance over an annual plan of technology deployments.  To succeed in the role, the candidate is someone who will dive deep into details of the issues impacting their stakeholders, while also being able to connect the dots toward the group’s overarching business objectives.  To execute fast, the candidate will have a high degree of comfort leveraging Excel-based automation.

Processes are never perfect and must change as the needs of the business change, so you will need to be curious and fearless in both re-engineering and promoting process changes that provide a net positive benefit for IDL Technology overall. 

We are a global team spanning 6 countries supporting 80 Markets, so the ability to work asynchronously is paramount.

Key Skills

• Excel expert (i.e. VLOOKUPs, SUMIFs) who can create independently and coach others
• Actively listens in order to proactively assist stakeholders
• Can analyse issues and then articulate suggestions clearly and concisely
• Able to anticipate the needs of leaders
• Well-versed in the QSR industry, consumer technology, and understanding of the SDLC
• Has led multiple workstreams concurrently and able to prioritise competing deliverables based on importance and urgency
• Experience with troubleshooting cross-functional misalignment to both resolve ad-hoc issues, as well as implement process changes, applicable
• Prior experience in cost accounting or consulting would be an asset

Responsibilities:

Project Support:

• Coordinate and track project activities, timelines, and deliverables.
• Continuously learn and explore project management methodologies, processes, and tools to enhance management efficiency.

Communication, Coordination, and Reporting:

• Facilitate effective communication between project teams, stakeholders, and the PMO.
• Assist in creating presentations, dashboards, and reports for senior management.

Data Analysis and maintenance:

• Collect, analyze, and interpret project data to support informed decision-making.
• Manage and maintain project metrics and report to ensure data accuracy and accessibility.

Requirements:

• Bachelor’s degree or higher.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Minimum of 2 years of relevant work experience.
• Excellent organizational and multitasking abilities.
• Excellent communication skills
• Meticulous, logical thinker with a focus on efficiency and results.

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

As a Project Director / Delivery Lead, you will act as the single point of contact for the key client on all project delivery and managed services delivery matters. You will lead a small team of Project Managers and workstream leads and be responsible for overseeing, managing and implementing multiple IT Projects with quality, within scope, ensure deliverables are on time and conform to processes and standards meeting client’s requirements.

What will you do?

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

To assist and support to GM, Network Planning & Strategic Development. The ideal candidate will be mainly responsible for managing the assigned lines through monitoring and assessing the existing network, as well as initiating and collaborating with Line management on service enhancements /modifications. You will also be involved in the exploration and design of new services as required.

Essential Duties & Responsibilities:

• Optimize vessel deployment through close collaboration with Trade team to identify opportunities of service network improvement.
• Oversee performance analysis of existing services and initiate proposals relating to routing, vessel deployment and service proforma to ensure overall optimisation of present network and services.
• Conduct feasibility studies of new services and lead negotiation with potential partners on business collaborations, drafting agreements for new services.
• Analyse competitors’ landscape and identify market trends for potential new business collaborations.
• Perform profit and loss analysis to support network changes or new products. This involves the creation of proforma schedules, product costings, and contribution analysis on volume and revenue projections.
• Drive network research on maritime industry, economic conditions and business climates to assess market trends and review potential growth opportunities.
• Support internal stakeholders and external partners to communicate network & products updates to ensure the right cost is being forecasted and accounted for in the result.
• Maintain internal vessel fleet movement and cascading plan.
• Other duties and ad-hoc tasks as assigned.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Graduated with a Bachelor degree in Maritime Business, Supply Chain Management, International Logistics, Economics, Statistics, Engineering, or any equivalent.
• Candidates with minimum 5 years of experience in Shipping field preferred.
• Resilient, self-motivated, result-driven, highly adaptable, and able to work independently.
• Outstanding communication skills, strong interpersonal and negotiation skills.
• Candidate needs to be effectively bilingual in English and Mandarin as the position needs to frequently communicate with English or Chinese speaking associates both verbally and in writing whenever appropriate.
• Advance working knowledge in Excel required, with experience in Formatting, Pivot Tables, Formulas, Filters and Sorting.
• Able to travel to all the countries in the region from time to time, with up to 30% of the working time spent in countries outside Singapore.
• Possesses a valid right to work in Singapore.

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibility here too. You need to conduct business effectively with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Assist the Account Manager and Account Director on the day-to-day delivery of output for the Channel Management workstream, where you may support a various number of tasks such as creative production, reporting, social monitoring, content validation and coordination of client content calendar 
• Understand the overall client business objectives and support the development of strategies as needed
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Work with the wider team to ensure all deliverables created are of the highest standards
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Monthly content planning, writing content briefs with the local team and managing postings for We Are Social’s owned social channels including relevant quarterly global reports

What are we looking for?

• Prior experience working in an agency is preferred but not mandatory
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking – display a good command of English
• Skilled in MS Office – PowerPoint, Word and Excel

#LI-JT1

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Job Descriptions:

• Maintain accurate attendance records for all staff and workers.
• Coordinate and manage site passes to ensure timely access for all personnel.
• Assist and support the Project Manager with project management and administrative tasks.
• Oversee project administration documentation, including processing, filing, and managing internal communications.
• Communicate and collaborate with customers, contractors, and third-party service providers.
• Handle general administrative tasks as needed.
• Coordinate with internal and external suppliers for quotations, orders, and delivery arrangements.
• Provide administrative support to all departments as required.

Job Requirements:

• Diploma in building, Facilities management, civil engineering or equivalent certification.
• Good knowledge and skill in Project Management.
• Minimum 3 years of relevant working experience in Project Administration for construction, design or building industry or property / facility management.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job Descriptions:

• Project lead for turn-key MEP projects.
• Experienced with plan submissions to all local authorities.
• Proficient in MEP design.
• Liaised with stakeholders including owners, clients, consultants, contractors, and suppliers.
• Led and chaired weekly project progress meetings.
• Oversaw testing, commissioning, and project closure.

Job Requirements:

• Bachelor's Degree in Electrical or Mechanical engineering or other related studies.
• Proficient knowledge in MEP project and authorisation submission (BCA etc)
• Minimum 10 years experience in MEP/M&E project management

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job Responsibilities:

• Project management for turn-key projects encompassing MEP (Mechanical, Electrical, and Plumbing) systems.
• Plan submissions to all local authorities.
• Engineering expertise in MEP systems.
• Coordination with stakeholders including owners, clients, consultants, contractors, and suppliers.
• Oversight of testing, commissioning, and project closure.
• Reviewed and approved drawings for mechanical, electrical, and plumbing installations.
• Conducted site inspections to ensure compliance with engineering plans and standards.
• Worked with contractors to promptly address and resolve MEP design and construction issues.

Job Requirements:

• Diploma or Degree in engineering.
• Minimum 5 years of related working experience in MEP projects.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

You will be responsible for applying your extensive hands-on project management towards project execution to successful system implementation, managing the project team (onshore and offshore), collaborating with different stakeholders at all levels, and managing deliverables to meet the program and project objective.

• A PMP or equivalent project management certification and has excellent knowledge of working in both waterfall and agile environment. Agile scrum master certification is a plus.
• Solid familiarity with project management software tools; project management techniques; service management & development lifecycle.
• Deep business domain and technical experience in payments platform and solutions is a must.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.
• Experience in managing / implementing large scale projects and programs across multiple geographies
• Experience in system/software development, prior experience in coding will be advantageous.
• Team management experience with IT delivery teams
• Excellent communicator and stakeholder management

Our Team

We work for one of the largest multi-national banks (Client) with presence across the globe. We work on payments domain and is one of the industry leading solutions for the Client. We are responsible for migrating the bank’s legacy applications to a new regionalized.

Looking for a seasoned project manager who would be responsible for:

·       Actively contributes to strategic planning and ensures plans will deliver project on time, quality, and budget.

·       Define and documenting project scope and resource requirements.

·       Defining and managing priorities against the available capacity of team members

·       Negotiating with internal and external stakeholders

·       Creating a collaborative, innovative and efficient working culture

·       Optimizing current processes and team productivity by implementing innovative ideas.

·       Supervising project documentation

·       Taking responsibility for project milestone delivery

·       Responsible of handing over the project to the Production support after go-live.

·       Represent in change control management for the deliverables.

·       Controlling the scope creep throughout the project life cycle.

·       Enforce all application teams to follow the bank Regulatory & bank SDLC guidelines.

Personal Attributes / Preferred Skills

• Strong communication skills (oral & written) as well as solid presentation skills in a variety of formats and with a variety of audiences. A positive attitude and a go-getter drive.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously while maintaining a detail oriented and data driven approach.
• Strong interpersonal skills and the ability to demonstrate productive collaboration on a global level and across varying departments.
• Ability to negotiate priorities across global organizations and deliver across multiple projects as required. Ability to plan and prioritize multiple tasks effectively demonstrating impeccable time management and multi-tasking skills.
• Self-motivated and self-sufficient who is a creative thinker and can analyze and compile large swaths of data and present effective trends and outcomes, able to provide guidance, and motivation to the team members.

·       Overall experience of 15 Years

·       8+ years on project management

·       Experience in managing large payments transformation projects

·       Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibilities

• Collaborate with cross functional team to support developments of proposal for various engineering projects within group companies
• Review and provide inputs on technical aspects, feasibility and alignment with company objectives, best practices, and standards
• Regularly liaise with assigned project leaders in group companies to gather updates, identify challenges and ensure adherence to project timelines
• Explore new collaborations with well-established vendors globally while concurrently assessing existing equipment manufacturers to ensure the necessary support for projects and proposals
• Organize and facilitate engineering programs for the group companies, fostering continuous learning and professional development
• Collaborate with safety and productivity teams to identify areas for continuous improvement in safety measures and operational efficiency
• Regularly communicate and present to key stakeholders and Group Engineering on proposal development, project progress, engineering programs, safety measures and other

Requirements

• Bachelor’s degree in engineering or a related field.
• Proven experience of at least 3 years in project management and/or proposal development on Plant Process in Gas and Chemical Industry
• Strategic thinking and problem-solving capabilities
• Possess good communication and interpersonal abilities
• Initiative, drive, and the ability to work independently
• Result-oriented and energetic with positive attitude.
• Willing and able to travel
• Proficiency in AutoCAD software

HOW TO APPLY

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Responsibilities:

Involve in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meetings with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Work location at Ang Mo Kio or at customer premises.
• Required to travel to sites for work

Requirements:

• Minimum of Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates maybe also considered.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Other Information:

• Office hours (0830H to 1800H)
• 5 Days work week
• Work location at Ang Mo Kio or at customer premises if required.
• Standby / Recall duties required

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Team Summary

The Consumer Solutions group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders. We are also the team responsible for leading the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region

What the SD, Head of Core Product Management does at Visa:

Reporting to the Head of Consumer Solutions, AP, the Head of Core Product Management will be responsible for initiatives across four broad areas of responsibility

1. Management of established core products - Credit, Debit and Prepaid to maximize operational efficiency in managing these established platforms
2. Identification and development and execute initiatives to drive expansion of Visa’s consumer credit portfolio, in line with the Visa 2030 strategy, driving growth in associated PV and revenue across.
3. Facilitate Visa’s thought leadership in the AP payments industry through promulgation of Core Product best practices.
4. Sourcing and management of Visa’s core cardholder benefits, across mass, affluent and x-border

The role-holder will lead a team of direct line reports in Singapore and works closely with Core Product teams across AP, responsible for evolving and building end-to-end consumer experiences that drive client preference for Visa as a strategic partner and make us an enabler of superior value propositions for digitally-enabled consumers.

An essential part of Visa’s success is the establishment and application of rules and standards, to ensure a uniform, reliable point-of-sale UX, both online and offline. The Head of Core Product Management will lead the efficient administration of these Rules and Standards as they pertain to Core Products, ensuring that the Rules are fit-for-purpose, while also ensuring their efficient operation and administration.

The role-holder will be responsible for the identification, development, commercialization and launch of new ways to grow the consumer unsecured credit business in AP, working closely with issuers and internal Global counterparts to expand “credit-card” issuance, as well as newer ways of efficiently facilitating the provision of unsecured credit, for example BNPL or other methods.

In addition, the SD, will manage Visa’s cardholder benefits such as merchant and partner benefits, Visa Concierge, Insurance and Visa Luxury Hotel Collection, as well as Core VAS (Value Added Services) service lines such as GCAS (Global Customer Assistance Services), Lounge referrals, Visa Customized Benefits, and the capabilities that support the delivery of these benefits and services. This includes the identification of Visa’s Concierge and Lounge strategy.

As part of this role, the Head of Core Product Management will also be responsible for facilitating the gathering, analysis and promulgation of best practices and recommendations for optimal Core Consumer Product performance both internally within Visa, and as a thought-leader externally, working closely with Visa Consulting & Analytics. 

You will need to be highly collaborative and will be the key interface between the market teams and Visa’s global team to ensure our platforms drive product differentiation, consumer activation and engagement

As well as working with in-market, client-facing teams, your team will work closely with the Global counterparts, Corporate Strategy, Marketing, Client Services, Finance, Pricing, Legal.

Why this is important to Visa

Core Consumer Products are the key basis for Visa’s business in AP and encompass conventional card-based credit programs as well as newer digital solutions. Within Core Products, Consumer credit spans most life-stage and income segments in all Visa’s AP markets from entry-level credit products through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in AP, Core Products offer Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.

Duties & Responsibilities:

1. Client Consultation:

· Meet with clients to understand their financial goals and needs.

· Collect and analyze information regarding income, expenses, and risk tolerance.

2. Financial Planning:

· Develop tailored financial plans that align with clients' goals.

· Recommend investment strategies, insurance policies, and other financial products.

3. Investment Management:

· Advise clients on investment options and manage their portfolios.

· Monitor and adjust investment strategies as market conditions change.

4. Risk Management:

· Evaluate clients' risk profiles and recommend appropriate insurance coverage.

· Plan for risk management through diversification and other strategies.

5. Retirement Planning:

· Help clients prepare for retirement by assessing income needs and planning accordingly.

· Advise on pension plans, IRAs, 401(k)s, and other retirement options.

6. Ongoing Client Support:

· Regularly review and update financial plans based on clients' changing needs.

· Provide continuous advice and support to clients regarding financial decisions.

7. Regulatory Compliance:

· Ensure that all financial advice and actions comply with current laws and regulations.

· Maintain necessary licenses and certifications.

Experience/Requirements:

1. Educational Background:

· A bachelor's degree in finance, economics, accounting, or a related field.

· Advanced degrees (e.g., MBA) can be advantageous but are not always required.

2. Licensing:

· Necessary licenses include SCI M5, M9, M9A, HI (SG specific) to sell basic financial products like insurance & investments.

· M8, M8A, M6 licensing for selling CIS/Securities products, if applicable.

3. Certifications:

· Certified Financial Planner (CFP) designation is highly valued.

· Other certifications like Chartered Financial Analyst (CFA) or Certified Investment Management Analyst (CIMA) may also be beneficial.

4. Experience:

· Typically, 3-5 years of experience in financial planning, investment advisory, or a related role.

· Experience working with financial software and tools is often required.

5. Skills:

· Strong analytical skills to assess financial data and trends.

· Excellent interpersonal and communication skills for client interaction.

· Ethical decision-making and adherence to fiduciary responsibilities.

· Ability to build long-term relationships with clients.

· Knowledge of investment strategies, and financial products.

6. Personal Qualities:

· High level of integrity and professionalism.

· Detail-oriented and able to manage multiple clients and tasks simultaneously.

· Ability to work independently and as part of a team.

This role requires a combination of technical financial knowledge and strong interpersonal skills to effectively guide clients through their financial journeys.

Your Purpose

Be a trusted business partner with production (project teams) to provide financial assistance for decision making and ensure effective and efficient collaboration with all stakeholders throughout the project lifecycle.

The Financial Planning Analyst enables senior management and production teams to make data-driven choices and critical decisions through financial insights and analysis. This role focuses on fostering strong relationships with project teams, through tailored business support and conducting regular budget preparation, reporting, and analysis.

The individual will be facilitating effective collaboration with all stakeholders at projects, studio, collaboration studios and HQ.

Your Daily Adventure

This role will report to the Financial Planning Manager for the Singapore studio.

Projects Budgeting and Reporting

• Prepare initial project budgets and monthly forecast update
• Consolidate and analyze financial data (staffing, activity costs, actuals, forecast)
• Monitor and challenge projects’ budgets and ensure the projects’ spending are within the budget
• Build and maintain dashboards on financial status and risks
• Provide analysis and recommendations to optimize costs and improve financial performance
• Manage and maintain staffing tools
• Consolidate and prepare projects’ P&L
• Prepare finance dashboard for Production’s major updates to HQ

Projects Business Partner

• Demonstrate initiative to engage with business stakeholders in making recommendations for financial/business process and tool improvement
• Conduct regular meetings with producers and executives to communicate finance vision
• Conduct business studies on historical performance, conduct benchmarking, develop financial models, identify trends, conduct ad hoc studies
• Provide additional analysis and forecast, looking for correlations between finance and production data
• Raise flags when need be to address quickly any potential domain issue
• Analyze current tools and practices, assess about efficiency and drive change if need be

Working days: Mon - Fri (0800 – 1700) & Sat (0800 – 1200)

Location :PIONEER SECTOR

Salary: $3,000 - $3,500 + AWS + VB

The Job:

• Assist the Department Manager in the day-to-day operations of the Building Materials schedule planning and delivery
• Provide daily delivery schedules, buying plans, monthly inventories control.
• Troubleshoot delivery problems which may arise and work with related department to solve them.
• Perform administrative support, co-ordination work and assist to raise purchase requisition of inventorized items.
• Assist to arrange mandatory training courses for workers.
• Record keeping and maintain of ISO records for the department
• Handle incoming and outgoing correspondence with internal and external stakeholders

Job Requirements:

• Minimum Diploma in Supply Chain Management
• Minimum 2-3 years of experience in delivery planning for building materials
• Proficient in SAP and Microsoft Excel
• Able to work under pressure
• ISO related knowledge will be advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Are you ready to take your cybersecurity career to the next level? We are seeking a skilled Cyber Incident Response Manager for a leading global consultancy firm. In this role, you will be part of a highly experienced team dedicated to investigating cybersecurity breaches, restoring systems, and helping clients navigate the challenges of incident response and recovery.

Responsibilities:

• Manage cybersecurity incident response engagements, leading teams to resolve breaches and recover systems.
• Help prepare commercial proposals for clients and coach colleagues within the team.
• Be hands-on, delivering incident response and digital forensics engagements as needed.
• Work closely with clients to address their cybersecurity challenges, ensuring the right solutions are implemented.
• Provide practical recommendations to prevent future incidents and help prepare clients with training, playbooks, and incident simulations.

Key Requirements:

• Ideally 6 + years of experience in cybersecurity, particularly in incident response and digital forensics.
• Proven ability to lead incident response cases, create response plans, and manage the full engagement lifecycle.
• Solid understanding of networking, how the internet works, and familiarity with major cloud providers like AWS, Azure, or Google Cloud.
• Strong technical expertise in cybersecurity, with a passion for learning and sharing knowledge with the team.

EA: 14S7084 | Registration No:R1981018

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

REQUIREMENTS:

1. Candidate must possess at least a Bachelor’s Degree/Post-Graduate Diploma/Professional Degree in Business
2. Strong command of written English
3. Well-developed analytical skills and a creative mindset
4. High Ability to multi-task and plan
5. Excellent communication skills in collaborating with clients and colleagues
6. Bonus if you have experience or a strong interest in social media marketing

RESPONSIBILITIES:

1. Create content written and/or graphic
2. Ideate/strategise social media campaigns
3. Post on Facebook, Instagram, LinkedIn, YouTube, Xiaohongshu, TikTok
4. Use Ad Manager or other tools to schedule, manage and target audiences
5. Monitor, optimise, analyse, report to clients

KEY BENEFITS:

1. work with an award-winning digital agency which has made Chinatown the MOST VISITED place in Singapore! learn how we weave our magic for Chinatown and many public brands
2. have the opportunity to interact with and have relationships with large enterprise clients like Canon, Dairy Farm, SingaporePools, Procter&Gamble, National Kidney Foundation, Eu Yan Sang, SingHealth, Capitaland, Cheryl Wee Group, FJ Benjamin, etc
3. be involved with high-profile national and international campaigns
4. learn and have fun experimenting with different digital marketing channels like Facebook, Instagram, WeChat, TikTok

• Manage demand planning of a selected product group.
• Support logistics operations to resolve issue related to product, process, and system.
• Delivery risk management with Go-To-Market stakeholders.
• Analyze freight costs and review forecast submissions to finance.
• Regular KPI reviews and identify continuous improvement measures.
• Develop and maintain PowerBI dashboards.
• Support data analytics to gain insights for business decision making processes.

We’re searching for a Lead Consultant, IT Security to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage team of cyber day 2 engineering resources within Identity and Access Management & PKI track providing guidance, mentorship, performance evaluations.
• Involve in project work to deliver security service which require deeper level of expertise and to drive resolution of operational issue which are escalated to ensure satisfactory closure.
• Responsible for tracking the progress of building within Identity and Access Management & PKI technical competencies, develop training and growth plans within specialization track.
• Involve in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g. network security, endpoint security, security analytics etc).
• Involve in the presale activities for cyber day 2, including defining the scope of cyber day 2 services, sizing the effort to support the security technologies deployed in client environment, determine what can be supported internally and what can be delivered via partnership with other parties in NCS or with sub-contractors and process standardization & improvement.
• Assist in improving the quality of service for cyber day 2 team.
• To be one of the Subject Matter Expert (or trusted technical advisor) in Identity and Access Management & PKI cyber technologies during presale and day 2 phases.
• Mentoring engineers or interns to ensure they can assist the team in executing operational tasks for projects.
• Accountable for various tasks above and provide regular update to the Practice Lead