- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Descriptions:

• Provide excellent customer service
• Assist to manage outlet operations
• Interact with customers and ensure quality services provided
• Maintain hygiene and cleanliness in the outlet
• Apply sales and service techniques to promote products and improve sales
• Ensure products and displays are consistently well presented
• Manage outlet documentation
• Any other duties as assigned

Job Requirements:

• Minimum 2 years in retail industries
• Proficient in Microsoft Office Suite
• Willing to work retail hours; 6 days work week
• Able to converse in English and Mandarin (in order to liaise with Mandarin-speaking associates)
• Progressive training programme will be provided
• Candidates with no experience are welcome to apply

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

You get to enjoy 5-day work week and variable bonus. Join Ippudo and you will enjoy the fun in our family!

Completion Bonus $1,000.

Duties and Responsibilities:

• Bring customers to their tables.

• Clearing and setting up of tables.

• Preparation of condiments, beverages and desserts.

• Serving of food and beverages.

• Sending of bills and cashiering.

• Wiping of utensils.

• Answering phone call and customers’ inquiries.

• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.

• Attending to customers’ needs.

• Making daily sales report and updating maintenance report.

• Sorting invoices, recording food loss and assisting with petty cash claims.

• Ordering from suppliers, maintaining inventory list and stocktaking.

• Training and coaching of staff.

• Section planning.

• Learn about food and beverage knowledge, and company’s culture.

• Leading store’s daily meeting – reviewing operations and sales.

• Reporting to Store Manager.

• Resolving basic customers’ complaints.

• Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image.

• Ad hoc duties assigned by superior/manager.

Requirements:

• Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.

• At least 1-2 year(s) of working experience in the related field is required for this position.

• Good interpersonal and communication skills.

• Independent, self-motivated, resourceful and reliable.

• Problem solver and has passion to think out of the box to achieve desires outcome.

• Able to work efficiently under pressure.

• Basic customer service skills.

• Good work ethics (integrity, teamwork, punctuality, respect).

Roles & Responsibilities

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Possess working experience in Japanese restaurant will be advantageous
• Possess extensive sake knowledge, including types, serving methods, and pairing recommendations, along with a solid understanding of Japanese cuisine and ingredients to assist guests effectively with menu choices and enhance their dining experience.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend products to customers
• Taking in orders and serving customers
• Any other duties as assigned by immediate supervisor.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• Good customer service and interpersonal skills

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Responsibilities:

• Arranging staff meetings and scheduling appointments
• Answering or transferring phone calls and taking messages for select staff members
• Maintaining the office calendar
• Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Keeping the office database and filing system up to date and organized
• Purchasing office supplies and work with vendors
• Sorting and delivering all mail and faxes

Job Requirements:

• 3 years of experience in office administration with a good understanding of office management processes
• Critical thinking and problem-solving skills
• Proficient in MS Office
• must have relevant working experience in private security activities

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Working Hours: 60 hours per week

Job Responsibilities:

• Participate in training programs to gain a thorough understanding of F&B operations
• Learn about food preparation, service standards, and overall restaurant management
• Rotate through different departments such as kitchen, front-of-house, and catering to gain a well-rounded experience
• Interact with customers to understand their needs and preferences
• Learn to handle customer feedback and resolve issues
• Assist in daily operations, including managing inventory, ordering supplies, and maintaining cleanliness
• Work with various teams, such as chefs, servers, and kitchen staff, to understand the dynamics of a restaurant
• Learn about administrative tasks, such as scheduling, budgeting, and financial reporting
• Ensure that food quality and service standards are consistently met
• Any ad-hoc tasks assigned

Job Requirements:

• Able to work for long hours including weekends and public holidays

Job Description

• Dealing with various internal reporting requirementa (Singular, underwriting report) and other admin matters, including fee claims and filing.
• Preparation of loan syndication opinions, liquidity analysis, closing memos with guidance from senior members of the team.
• Preparation of trade documents related to secondary deals.
• Interface with investors and various internal teams with respect to KYC clearance and settlements.
• Handling Q&A with banks and investors during syndication processes.
• Assisting with marketing efforts including roadshow preparations and coordination.
• Preparation of regular market update to internal and external stakeholders.
• General support in the execution and distribution of all syndicated loan facilities, including but not limited to preparation of information memorandum, drafting of syndication strategy and other deal execution workstreams such as KYC, Q&A, and DD coordination.
• Other general research & analysis on the syndicated loan market including deal research and compilation of transaction comparison analysis.

Requirements

• Bachelor’s degree in Economics/Commerce/Finance/Accounting or a related field
• Possess strong fundamental knowledge in finance and accounting eg. ideally have already achieved Level 1 & 2 CFA or equivalent
• Prior fundamental knowledge and working experience in debt financing, credit analysis, credit research, structuring, prospectus/pitch book writing/presentation
• Detail-oriented with strong organizational and time management skills.
• Ability to work well in a team environment and contribute to team goals
• Excellent communication and interpersonal skills
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Proficient in MS Word, MS Excel, MS PowerPoint, Bloomberg

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

Management Associate for BoConcept

Role Overview:

The Management Associate begins with broad exposure to various business functions and strategic projects, often through a rotational program. As they gain experience, their career path can evolve into managerial or specialized roles, depending on their skills, interests, and company needs.

As a Management Associate at BoConcept, You will be based primarily in our HQ office at Bendemeer and you will play a key role in supporting the smooth-running of day-to-day retail operations. You will be involved in executing high-priority projects that influence the overall company direction. Additionally, you will ensure we maintain transparency and legacy by documenting and communicating best practices, policies, and procedures. This dynamic role offers exposure to multiple business functions and opportunities, ideal for someone looking to gain a broad exposure to various business functions at the start of their career.

What You will Do:

• Collaborate with teams across five brands to ensure compliance with policies and propose improvements.
• Draft, document, and disseminate guidelines, meeting minutes, and other official communications.
• Provide data-driven support for the review and creation of guidelines and policies.
• Offer support for task forces and working groups, including meeting organization, tracking follow-ups, and progress reporting.
• Facilitate training sessions for staff and senior managers
• Assist with contract documentation, ensuring proper filing and review.

What We are Looking For:

• Fresh graduates (0-2 years of experience) with strong organizational, analytical, and communication skills.
• A self-starter with an inquisitive mindset who enjoys problem-solving and improving processes.
• Strong written and verbal communication skills, with the ability to draft clear minutes.
• Proficiency in MS Word, PowerPoint, and Excel.
• Ability to work independently and collaborate effectively with diverse teams.

Why Join Us:

• Collaborate with a dynamic, senior team managing five exciting brands.
• Work in a fun, empowering environment that promotes innovation and problem-solving.
• Gain hands-on exposure to a wide range of projects and business functions.

This is an excellent opportunity for someone with a passion for process improvement, and business operations to kickstart their career in the retail sector.

We are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport!

A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team.

ROLES AND RESPONSIBILITIES:

- Train to lead daily operations and ensure consistency in delivering high-quality service.

- Train to cover all departments within the restaurant, including Front of House, Back of House, and administrative functions.

- Assist supervisors and managers in daily operations, including handling reservations, customer service, and coordinating with kitchen.

- Train and ensure new service crews are equipped to meet daily operations.

- Perform administrative tasks, taking stock of Front of House inventory and equipment supplies etc.

- Practice food hygiene, workplace cleanliness and equipment safety handling.

- Perform any other ad-hoc duties as assigned by company

REQUIREMENTS:

- Minimum 1 year experience in service.

- Management and leadership skills.

- Able to align with company's vision and direction.

- Good conversational English and able to communicate well.

- Responsible and trustworthy.

- Proactive team player.

- Pleasant personality and good attitude.

Business Support Management is a function within Commercial and Investment Bank - Finance & Business Management. The group is responsible for many levels of administrative and control-focused support to our CIB businesses. This includes, but is not limited to, oversight and management of Administrative Assistants and general support of day-to-day business functions and controls. The team interacts heavily with multiple lines of business, Business Managers, CIB BSM global counterparts, and Internal Business Partners such as CIB Expense Management, Business Change Management, Business Controls, Compliance, Human Resources, and Technology.

As an Administrative Assistant Manager – Vice President within Business Support Management, you will be accountable for managing teams of administrative assistants who support one or more lines of business across the APAC region. Your role is crucial in maintaining strong relationships with stakeholders and enhancing productivity. You'll lead projects, enforce compliance, and drive strategic initiatives to optimize business processes.

Job responsibilities:

• Lead day to day team activities and manage coverage

• Develop and implement meaningful performance metrics

• Coach and mentor team; develop team leaders where appropriate

• Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes

• Build and maintain strong relationships with key stakeholders

• Manage relationships with internal business partners across multiple LOB’s in the Corporate Investment Bank (Both APAC region and globally where required).

• Provide thought leadership in strategic direction to improve productivity and leverage

• Build consensus around key initiatives

• Lead the performance management process for direct reports and advocate for the administrative staff needs

• Participate in compensation planning

• Lead and participate in BSM projects to drive BSM agenda, enhance controls and optimize efficiencies

Required qualifications, capabilities, and skills:

• Minimum of 8 years of experience in Human Resources, Admin or Management

• Strong oral and written communication skills

• Strong and independent problem-solving skills

• Customer service/Client facing experience

• Excellent relationship building skills with the ability to listen well and influence others

• A self-starter who is organized and consistently meets deliverables

• Bachelor’s Degree or equivalent

Preferred qualifications, capabilities, and skills:

• Prior experience managing large cross-location teams

• Prior experience in an Investment Banking or Financial Services organization

• Proficiency in both verbal and written Chinese to liaise with stakeholders from China

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ea4260cddd55e5802a6e8b57655ae2b1

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility
  

RCL Feeder is looking for dynamic and driven individuals who are passionate about the shipping industry to join us.

Successful candidate will have the exposure to agency function for 6 months and will be offered job rotation across various business units, acquiring functional knowledge in the shipping industry.

Trade Department

Job Responsibilities:

• Monitor performance of the assigned services in term of volume, revenue and margin for both inbound & outbound
• Monitor utilization of all vessels sailed from the assigned location as well as the assigned services
• Fine tune cargo mix & customer mix to increase number of TEU loaded on vessels in order to maximum profit for the assigned services
• Approve rate, free time and local charges as per guideline
• Propose rate for Regional Account bidding as per guideline
• Resolve and follow up day to day matters with locations and concerned departments
• Prepare reports and/or analysis related to service or location performance improvement

Product Planning Department

Job Responsibilities:

• Perform service design and vessel deployment through P&L simulation and analysis
• Negotiate terms with other carriers and draft agreement for joint services
• Prepare weekly/ monthly reports on vessel utilization and margin contribution
• Reconcile billing statement and verify invoices
• Monitor contractual changes
• Monitor and prepare vessel costing and consolidation of service performance for owner's meeting

Requirement:

• Degree qualification in business / economics/ logistics / maritime studies
• Entry Level candidates are welcome to apply, training will be provided
• Candidate should be equipped with good numeracy skills
• Candidate must be meticulous with details, possesses positive learning attitude and able to cope with fast pace working environment
• Proficient in MS Words & Excel

Candidate must be willing to be rotated to the various departments in the Company.

Job Description

We are searching for a reliable, innovative Management Trainee to supervise operations at our Bakery .Cafe.

The Management Trainee works closely and reports to the manangement ; and is responsible with daily operations and maintaining customer satisfaction by managing customer complaints and rectifying customer problems.

To be successful Management Trainee, the candidate should implement measures to improve profitability and minimise costs. An outstanding Management Trainee also contributes to the professional development of our team members.

Duties and Responsibilities

• Achieves optimal business performance of the restaurant through analysing, planning restaurant sales and profitability
• Assists the Outlet/Assistant Manager in staff management: recruitment, raining, evaluation and promotion
• Maintains an accurate and up-to-date plan of restaurant staffing needs, approving schedule labour hours, and ensures that the restaurant is staffed for all shifts
• Responsible for department’s equipment, maintenance & storage
• Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report
• Maintains a safe working and customer environment is in place to reduce the risk of injuries/accidents and completes incident reports and safety audits promptly.
• Ensures the strict compliance by all service and kitchen staff to company’s standard operating procedures
• The above main duties are not exhaustive, and there may be additional/other ad-hoc duties deemed fit by Management

Requirements

• Proficient in full spectrum of casual dine-in F&B function
• Good analytical, problem solving and decision making skills
• Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and team members
• Able to lead, manage and motivate the team
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules
• Always maintain high standard of personal hygiene with clean appearance and neatly attired
• Possess enthusiasm in learning and keen to get feedback for improvement
• Possess strong barista and bar experience
• Previous supervisory experience, preferably F&B
• Ability to engage in physical activities which requires long hours of standing during shift.
• Require to work on rotating shift basis which include weekends and public holidays.

In the position, you will handle/learn leadership skills, how to train and run a team, overseeing and handling inventory management and ordering, administrative skills of preparing sales figures and reports, manpower & logistics planning. You will be trained to be the overall in-charge of our branch.

With further chance of career enchancement, to be promoted to Area operation Executives.

Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

We are looking for talented individuals to join our team and develop as next generation leaders. If you are keen to learn and develop your career with us, apply now!

Job Description

• You will be paired with an experienced staff member to observe and learn.
• You will learn about the company's Policies, Processess and Protocols.
• You will be required to complete assigned tasks and assist in day-to-day operations.
• Participate in meetings and other learning opportunities.
• Preparing reports, documents and updating records.
• Learn to handle conflict resolution

What we are looking for

• Leadership, problem solving and interpersonal skills
• Energy, enthusiasm and willingness to learn
• Time Management, honesty and reliability
• Willing to take on new challenges
• A team player with a positive attitude

Requirements

Degree or Diploma in any Discipline

Recent Graduate

Working Hours

Mon – Fri : 0830 to 1730

Saturday : 0830 to 1230