· Experienced Delivery & Service Management Lead with demonstrated experience in managing the full stack of delivery (design, build, test & deploy)

· Experience in Health IT Application Support/Maintenance or Development environment

· Strong knowledge in Liferay, PEGA and AWS (with certification is preferred)

· Scrum Master Certification

· Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.

· Oversees the planning, execution, and end to end implementation/delivery across design, build, test and deploy phases

· Coordinates with cross-functional teams, ensuring adherence to timelines, managing risks, facilitating communication among stakeholders, and conducting post-release reviews to improve future processes.

· Manages onshore, offshore delivery teams.

· Fully responsible and accountable for ensuring the smooth and stable delivery of critical healthcare systems.

· Provides guidance to stream leads in identifying, troubleshooting, and resolving technical issues related to applications.

· Coordinates timely response for new service requests and planning for their delivery.

Requirements:

Bachelor degree in Engineering

Minimum 8 years experience in relevant role

· Planning of project and creating of schedule for each individual project

· Planning of budget require for each job

· Listing and balance of budget

· Overall company project management

· Liaise with clients and sub-contractors

· Assigning task to various co-workers and contractors

· Monitor progress of on-going projects and ensure that work is completed on a timely manner

· To supervise on site and ensure work-safe working environment

· Managing of supplies required for each job

· Assist in ad-hoc assignment assign by company

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Project Manager

Job description

• Work with external parties and customers to plan, organize, and direct activities concerned with assigned projects
• Establish project objectives policies, procedures, and performance standards within boundaries of company policy and contract specifications
• Coordinate with engineering staff to discuss such matters as work procedures, scope-and -scheduling and work sequence, project-specific safety plans, etc.
• Initiate and maintain liaison with concerned parties and other contacts to facilitate project activities
• Monitor and control project site activities to ensure project is completed on schedule and within budget
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly
• Able to manage an ELV project independently
• Provide close monitoring and support (including hands-on if necessary) of project/site staff to ensure smooth and effective operation
• Ensure timely completion of all projects
• Monitor, review and manage operational costs and responsible for financial performance of projects
• Responsible for project management including attending meetings, coordination and supervision works
• Liaise with consultants, architects and contractors and handle all technical matters
• Must have relevant experience in one of the following ELV fields, Security, Access Control System

Key Requirements

• Degree / Diploma in Electrical and Electronics Engineering
• Minimum 5 years of relevant working experience
• A self-starter, comfortable working independently and taking a high level of responsibility
• Resilience, entrepreneurship spirits, self-direction, risk-taking and adaptability
• Innovative thinking, thinking outside-the-box, resourceful problem solver
• Excellent leadership, communication and interpersonal skills

Remuneration:

• $4,500.00 - $8,000.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $4,500.00 - $8,000.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Coordinator to coordinate the project at site.

Major Duties & Responsibilities

(A) Specific :

• Coordinate project (R&R / A&A) works.
• Plan and discuss with sub-contractors on project execution including implementation.
• Manage and supervise project works as well as oversee all workers, sub-contractors, and vendors to ensure proper work execution and good workmanship.
• Execute project works based on the drawing/specification.
• Resolve any Clients and/or residents’ complaints/feedback.
• Liaise and coordinate with Clients, Consultants, and Vendors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules, and regulations and eliminate or reduce hazards at the workplace.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledgeable in MS Office (MS Word, MS Excel, and MS Project)
• Positive and good working attitude, self-motivated, and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 4 years working experience in Building Construction Industry.

Project Planning and Development

• Feasibility Studies: Assess the scope of reclamation projects, including environmental impacts, regulatory requirements, and budget constraints.
• Resource Assessment: Evaluate the resources (human, financial, and materials) required for successful project execution.
• Design and Strategy: Work with environmental scientists, engineers, and other experts to design reclamation strategies and create detailed project plans.
• Permitting and Compliance: Ensure all necessary permits are acquired and that the project complies with environmental regulations, land-use laws, and safety standards.
• Project Execution
• Site Assessments and Surveys: Conduct or oversee environmental site assessments, including soil testing, water analysis, and topographical surveys.
• Restoration Activities: Oversee activities such as soil stabilization, replanting, waste disposal, and construction of drainage systems.
• Equipment and Material Management: Oversee the procurement and management of machinery, tools, and materials required for reclamation efforts.
• Cost Control: Ensure the project is delivered within budget, and monitor costs for labor, materials, and any unforeseen expenses.

Health, Safety, and Environmental (HSE) Compliance

• Risk Management: Identify potential risks and hazards related to site conditions, and develop mitigation strategies.
• Safety Programs: Enforce workplace safety policies, ensure adherence to industry standards, and conduct regular safety audits.
• Sustainability Initiatives: Ensure that the reclamation efforts are sustainable and that environmental impact is minimized.

Monitoring and Reporting

• Performance Monitoring: Use metrics to assess the progress of the reclamation project against goals, timelines, and budget.
• Environmental Monitoring: Ensure that monitoring of the environment (e.g., soil quality, water tables, vegetation growth) is ongoing and that any necessary adjustments are made.
• Reporting: Prepare and deliver periodic progress reports for clients, regulatory agencies, and internal stakeholders. Reports often include financial performance, environmental impact, and technical data.

Key Skills and Competencies

• Project Management: Strong skills in managing complex, multi-phase projects with a focus on environmental outcomes.
• Environmental Knowledge: Understanding of environmental science, ecology, geology, and soil science.
• Regulatory Knowledge: Familiarity with local and international regulations regarding land reclamation, environmental protection, and safety.
• Communication and Leadership: Excellent interpersonal and leadership skills to work effectively with clients, contractors, regulatory authorities, and teams.
• Problem Solving: Ability to quickly address issues related to project delays, regulatory changes, or environmental concerns.
• Technical Skills: Familiarity with software for project management, environmental assessment tools, and engineering technologies used in reclamation work.

Roles & Responsibilities

PG Engineering Pte Ltd is looking for a competent Project Engineer for process and construction & industrial projects in island wide. The project engineer is responsible for and required to be the core interface with the Team in support of our Client, and to ensure the highest level of service to our Client. The project engineer will oversee, monitor and coordinate the project to ensure it is completed on or before time, to budget and to the specified quality standards and coordinate with project managers.

From our Singapore office we currently provide a range of project management services to International Corporations and Government entities including the following:

• Strategic Project Definition and Advisory Services;

• Client Representative Services;

• Due Diligence studies;

• Cost and Budget;

• Planning and Programme Management;

• Project Management;

• Design Management;

• Procurement Management;

• Construction Management;

* Management handling with upgrade;

* Management control c/w procurement and overall projects team;

Job Responsibilities:

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the Project engineer role will require, but not be limited to the following key functions:

• Planning/Scheduling

• Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

• Review the master programme and other reports to ensure timeline is met

• Secure resources, suppliers, product for the Client as required

• Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

• Risk Management

• Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

• Identify Health and Safety issues and to report as per procedure

• Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

• People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

• Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

• Contract Management • Negotiate and convert contracts as required by the project

• Oversee the award of contracts and ensure the client is adequately protected

• Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

• Provide regular and accurate reporting on the project progress, costs and quality

• Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

• Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

• Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

• Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

• Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

• Actively seek and implement strategies to improve the client’s position in regard to return and value

• Identity and resolve disputes quickly and reasonably

• Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

• Reporting

• Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

• Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

• Electrical & Mechanical Engineering qualification with minimum 6 -10 years relevant experience

• Master Degree in Electrical / Mechanical systems in the relevant field in the process & construction industry

• Contract administration experience

• Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

• Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA programming

• Experience working in construction & industrial design firms

• Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

• Assess and resolve site planning and coordination issues

• Apply quality management principles and processes

• Possess a keen eye on detail to deliver the highest quality of standard

• Apply risk assessment and management principles and processes

• A capacity to communicate professionally and confidently with a diverse range of people at all levels

• Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

• Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

• Ability to work with limited supervision

• Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Mandatory Skills

Job Description:

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.

Responsibilities:

• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress

Personal Attributes:

• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures and moderate degree of direction

• Together with the Project Team, to be responsible for successful delivery of assigned projects.
• Assist the site project team and facilitate their ability to complete the project on time.
• Assist and coordinate our site teams and sub-contractors to ensure works are carried out as per schedule and in good quality.
• Assist the Team in Project Management to achieve smooth project implementation and completion.
• Assist in the Project Costing and re-engineering to increase project profit margin, preparation of monthly progress claim and expenditure budget control.
• In-charge of project administration, documentations and reports etc. for the project.
• Assist the site project team in the selection of equipments & procurement of materials for the project.
• Involve in technical discussion, progress meeting with client, M& E consultant and main or sub-contractors.
• Assist the Safety Coordinator / Safety Officer in the planning, assessment and implementation.
• Support in acquiring new opportunities – Tenders and Business Development
• Performs other duties as assigned.

Requirements:

• NTC/Diploma in Engineering (Electrical)
• Min. 1years relevant experience at local construction site.
• Able to communicate effectively with all levels of people and possess leadership quality.
• Self initiative, out spoken, passionate and independent is an advantage
• Able to communicate well in English and Mandarin.
• Proficiency in Microsoft Office and Project softwares, knowledge in AutoCad/Revit is an advantage
• Motivated, responsible with positive attitude and able to work under pressure and stress.
• This position requires the successful candidate to be onsite at times.

Job Responsibilities:

• Responsible for project planning, monitor site work progress, safety, meeting project time lines and project budget.
• Overall supervision all of site team, sub-contract works.
• Co-ordinate site work matters relating to design requirements, modifications.
• Handle technical co-ordination with Qualified Person / M&E work team.
• Liaise to clients and Designer for site work progress.
• Attend project meeting & site meeting.
• Prepare & update Construction report/schedule to project team or clients.

Job Requirements:

• Required 3-4 years of relavant experience in installation of fire protection and security alarm systems
• Analytical, organized and possess strong plging constructionanning skills.
• Excellent project and time management abilities.
• An effective communicator and has strong interpersonal skills.
• Strong ability in dealing with consultants and project client.
• Good team work player with work team.
• Willing to work overtime and work among several sites at the same time.

Responsibilities:

· Lead and strategize a sustainable management plan for the Project Management department including and not limited to Managers and Engineers.

· Promotes the project through advocacy, presentations, and participation in country, regional, and international technical requirements. Actively involve in project tendering and assist to pitch for tenders.

· Provides oversight of program implementation including all activities, outputs, and outcomes related to project management and administration, including reporting, budget development and monitoring, financial transactions, execution of project plans, and project performance.

· Oversees the selection and training of qualified staff, assigning clear roles and responsibilities, providing effective supervision, managing performance to ensure efficient operations, and reviewal of performance appraisal.

· Conducting Regular reviews to ensure all projects activities are accountable, accurate, and meet financial deliveries and obligations. Oversees budget pipeline development and budget monitoring.

· Acts as the primary project contact person and liaison, ensuring the project is represented in national technical, policy, and planning with key stakeholders.

· Coordinates organizational relationship with partners related to monitoring and evaluation, providing support in facilitating technical collaboration and coordination activities with authorities and stakeholders to ensure compliance with programmatic targets and deliverables.

· Provide presentations and reports to investors (if any), business partners, and company management executives for reviewal, approval and proposals.

· Managing internal and external resources to drive incremental project revenue and profit.

· Review / Track and ensure project plan elements are on schedule, else provide implementation of improvement as required. Draw up corrective measures when the projects are off schedule.

· Ensure projects are carried out with compliance to regulations, safety measures and ensure permits and legal papers are secured ahead of the project.

· Assist other departments to ensure the overall management plan are carried out strategically.

· Chair meetings with clients, consultants, contractors, technical experts, etc.

Leadership

· Supports the Project Management team by advising on program management, organizational development, in-service training, capacity building, and collaboration among Government, partners, and stakeholders.

· Oversees development of a monitoring and evaluation plan for the successive phases of the project to capture project performance and results. Creating change to achieve project goals and comfort with change

· Be an excellent team player /mentor to collaborate with the internal and external teams / business partners / stakeholders.

Requirements:

· At least 5 Year(s) of working experience as Project Director or relevant roles

· Well verse in MEPL system knowledge.

· Candidate must possess at least bachelor’s degree/ Post Degree in Engineering.

· Proficient in MS Excels/words/PowerPoint/Project

· Preferred skill sets: good leadership skill, self-Driven, resourceful, problem-solving nature, strong business acumen, project management and good conversational/writing skills in English

• Attend site meetings, inspections, and monitoring of project progress with the Main Contractor.
• Ensure safe work procedures are implemented to control risk
• Other scopes of work to be assigned by the Managing Director
• Liaise with other departments to ensure information, materials or other resources to ensure project progress
• Any other tasks deemed necessary by the company related to the execution of projects

Main Duties:

● Supervise & Coordinate project’s day to day activities including installation and coordination with consultants, main contractors and subcontractors.

● Follow up project schedule by monitoring project progress; coordinating activities; resolving problems on time to ensure the project progress on time.

● Determines project schedule by studying project plans and specifications; calculating time requirements; sequencing project elements.

● Guide, provide inputs and comments, for the drafter to prepare installation plan drawings, detailed drawings for mechanical parts like piping layout, piping isometric drawing, pipe supports, process and mechanical plan drawings.

● Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

● Check, confirm all safety documents and issue work permits to contractors in collaboration with site safety officers, work permit requirements will be trained by ALSg.

● Assist project manager or procurement incharge in preparation of tender documentation, procurement specification and Bill of quantity.

● Attend the weekly and monthly project meetings to update the status and activity of the project.

● Prepares weekly or monthly project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.

● Manage and coordinate vendors and suppliers during commissioning and testing of the equipment and systems.

● Maintains site safe condition and clean working environment by enforcing internal procedures, rules, and regulations.

● Maintains product and company reputation by complying with state and company policy and regulations.

● Contributes to project team effort by accomplishing related results as needed.

● Assist Project Manager in the preparation of project Capex, budget estimation and cost allocation.

● Able to work independently and less supervision required.

● Willing to work late or during weekends when required.

● Conduct Toolbox meetings with safety officers onsite and maintain records.

● Procurement and sourcing of equipment and materials.

● With sound knowledge of process piping installation and equipment installation.

● Able to work with drafters to produce Piping drawings, installation drawings, details design.

Qualifications:

● Graduate of Bachelor's degree in Mechanical or equivalent engineering education.

● Physically fit to work at a construction site as project engineer.

Experience:

● Experience working on site installation coordination and project supervision.

● Experience working at process/equipment construction site, plant installation, EPC, or equivalent.

● With experience in giving inputs in technical design and technical document preparation.

● With experience in piping installation, Equipment installation, pipe routing.

Skills:

● Ability to read, understand & demonstrate the P&ID and PFD drawings to site work.

● Proficient to read and understand engineering plan drawings like piping and pipe support plan, equipment layout mechanical installation plan.

● Able to understand Fire Fighting and Alarm systems.

● Proficient with Microsoft office application and Microsoft project or equivalent and familiar with Google doc

● Familiar with Singapore and international codes /Regulations related piping, construction

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Responsibilities:

• Supporting various tasks in a retail environment, including attending to customers, be involved in the operations, answering incoming call and etc.
• Responsible for the operating discipline of a retail store which include personnel management, inventory controls, merchandising presentation and customer service
• Any other Ad- hoc duties assigned

Requirements:

• At least diploma in any discipline.
• Retail and service experience preferred.
• Service-oriented and able to promote a service culture.
• Possess drive, initiative and a passion for beauty industry
• Singaporean only

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Job Responsibilities

• Support Project Manager on project documentation, system entries and ensuring compliance to project management process and best practices.
• Lead and maintain project management systems and tools
• Ensure compliance of project information and documentation in grant and project management systems.
• Consolidate and analyze project data and create project dashboards and reports
• Track and monitor project health
• Support other operational activities of the Project Management Office as required
• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing, and evaluating from conception to completion
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.

Job Requirements

• Min. Diploma in Engineering or equivalent qualification
• Have some knowledge in project management
• Proficient in Microsoft Office, especially Microsoft excel and Microsoft Word and PowerPoint for presentation of information in a logical approach
• Ability to thrive within a fast-paced environment
• Able to work independently and as a team

DUTIES AND RESPONSIBILITIES:

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

· Accountable for assisting the group to achieve targeted sales / profits, while maintaining the operational and service standards. To improve the organization's market share and positioning.

· To improve the organization's efficiency towards its mission and goals.

· To achieve 4 G results in:

a) Great Service

b) Great Food

c) Great Ambience

d) Good Profits

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

· Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry

· Assist in efficient running and profitability of restaurant

· Ensure good service are provided in accordance with the Group’s SOPs

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

· ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

Job Description & Requirements

• Enforce company policies, procedures, programs and performance standards.
• Supervise staff during operations.
• Manage junior staff and assist other managers.
• Setting targets and analyse sales for the month as well as to assist with administrative duties.
• Responsible to ensure that the service standards of the restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback.
• Handle customer complaints during Manager's absence.
• Handle non-halal food.
• To ensure a smooth and efficient shift.
• Provide staff with support and training.

Job Description:

• You’ll review activities’ scheduling to ensure adequate coverage for staff during hours.
• You’ll maintain a high degree of operations accuracy within the team.
• Housekeeping of office and store.
• Considerable delivery wide variety of items/persons to different addresses and through different routes.

Job Requirements:

• Supervisory experience in managing a team is preferred
• some work extra hours needed.
• Independent, possess initiative and optimistic.
• Class 3 driving license.
• Familiar with local routes

Duties and Responsibilities

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Job Description & Requirements

• Enforce company policies, procedures, programs and performance standards.
• Supervise staff during operations.
• Manage junior staff and assist other managers.
• Setting targets and analyse sales for the month as well as to assist with administrative duties.
• Responsible to ensure that the service standards of the restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback.
• Handle customer complaints during Manager's absence.
• Handle non-halal food.
• To ensure a smooth and efficient shift.
• Provide staff with support and training.

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969