A loan broker is an intermediary between individuals or businesses seeking loans and lenders (such as banks, credit unions, or private lenders). Their primary role is to help borrowers find suitable financing options while assisting lenders in finding creditworthy borrowers. The responsibilities of a loan broker include the following:

1. Understanding Client Needs

• Consult with Borrowers: Meet with clients (individuals or businesses) to assess their financial needs, goals, and the type of loan they are seeking (e.g., mortgage, personal loan, business loan).
• Analyze Financial Situation: Gather financial information, including credit history, income, assets, liabilities, and business plans (for business loans), to understand the borrower's qualifications and requirements.

2. Loan Product Research and Recommendation

• Identify Suitable Loan Options: Research various loan products available from different lenders to find the best terms, interest rates, and repayment schedules based on the client’s needs and qualifications.
• Present Loan Options: Present and explain different loan options to clients, providing clear details on terms, interest rates, fees, and conditions.

3. Loan Approval and Disbursement

• Monitor Loan Approval Process: Keep clients informed about the status of their loan applications and follow up with lenders as needed to ensure timely approval.
• Assist in Finalizing the Loan: Once a loan is approved, assist the borrower with the final steps of the loan agreement, ensuring that all legal and contractual documentation is properly completed.

4. Building Relationships

• Maintain Relationships with Lenders: Develop and maintain strong relationships with a network of lenders to provide clients with a variety of loan options.
• Client Retention: Build long-term relationships with clients by offering ongoing support for future borrowing needs and refinancing options.

In summary, a loan broker acts as a trusted intermediary who helps borrowers secure loans that align with their financial needs and helps lenders find suitable borrowers. They play a critical role in streamlining the loan application process, negotiating favorable terms, and ensuring that both parties are satisfied with the loan agreement.

Requirements:

• No experience required. Only Singaporeans and SPR are welcome
• Fresh graduates are welcome to apply
• Disipline and self motivated
• Highly motivated with a strong desire to excel
• Excellent communication, negotiation, and closing skills
• Able to work independently in a fast-moving environment

Working Hours:

Monday to Friday 10:00am -5.00pm

We are closed on weekends and PH

Only shortlisted candidates will be notified.

Responsibilities:

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Roles and requirements -

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting
• Experience in Agile based development

One North Consulting Pte Ltd; a Singapore based IT Services firm is currently hiring Senior Business Analyst with 4~7 years of experience as per details given below.

Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - [email protected]

Job Description & Requirements: -

In this role, you will require in-depth understanding of business processes, and define the user cases / user story for applications. You will develop acceptance criteria to provide assurance for quality of the applications releases.

As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams.

Requirements:-

• Prior experience as a Business Analyst (4+ years) having in-depth understanding of the entire SDLC process
• 2+ years’ experience in the Insurance Domain would be preferred
• Prior experience in Software Development or knowledge of SDLC will be added advantage.
• Understand business process and define the business requirements in the form of use cases/user stories.
• Exposure to finance or actuarial concepts is advantageous.
• Experience with POS System will be advantageour.
• Able to create test plans, functional scenarios per requirements, carry out systems testing and assist with UATs
• Liaising and communicating with various stakeholders (application/tech teams, project team)
• End-to-End Software Delivery experience will be beneficial
• Experience and familiarity with platforms : Confluence, JIRA, MS OfficeSuite
• Create Test cases & test plan
• Provide & share knowledge to other team members

Roles & Responsibilities:-

• Managing Project initiatives
• Strong Business Analysis experience using Agile framework.
• Build Traceability matrix from Product Backlog and develop user stories for each Sprint.
• Manage the business, IT and the users.
• Passion for agile, strong collaboration skills and ability to work across multiple and diverse clients, internal projects and teams.
• Maintain Exceptional ability to drive delivery of software development projects, within a supportive and innovative culture.
• Provide end-user training

If interested, please email us your CV to [email protected]

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required
• Has experience working in banking projects or banking industry
• Able to commence work within short notice

ob Summary

We are looking for a motivated Business Analyst for a Multinational Corporation (MNC). The Analyst will play a crucial role in translating business requirements into technical specifications for solution design. This individual will be a someone who drives digital demand generation and innovation incubation.

Key Responsibilities

• Liaise with business stakeholders early in the product development process to capture business requirements as input into the digital solution design. Build and align the priority of functionalities to be developed within the product accordingly.
• Work closely with business stakeholders to establish business outcomes definitions and manage business requirements through product delivery to ensure business outcomes are met.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely with Product Manager/Product Owner and key team members from other workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues or queries.

Key Qualifications

• Minimum 2- 4 years of experience as a Business Analyst.
• Strong analytical skills; be able to thoroughly understand + interpret customer business needs, translate them into application and operational requirements.
• Prior experience with marine operations and applications.
• Excellent interpersonal skills and able to interact with users at all levels

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: Melvin Chua Han Wei , R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Exposure in calculation for BCRS (Basel calculation and reporting solution) is using SACCR
• Excellent stakeholder communication in terms of Regulatory, Credit Risk requirements and ability to discuss and achieve crunch timelines with respect to Regulatory milestones.
• (Standardized approach for counterparty credit risk) for reporting.
• Exposure in BA-CVA, SA-CVA calculation and reporting.
• Technical Development Document (TDD) per model family type (sub-type). The standards specified in the GMRS ensure that the TDD is detailed enough for Regulator approval and understanding
• third party replication of the model and results.
• Group Model Risk Standards (GMRS), Documentation
• Expert in Tables, Functions, Indexes, Table Partitioning,Collections, Analytical functions, Views, Materialized Views, Query Re-Write and Transportable table spaces.
• Experience in standardized Technical Development Document (TDD) for Regulator
• Exceptional product knowledge in Moody's Ray and Moody's credit risk
• Product and integration knowledge in Murex
• Basel III to Basel IV upgradation experience for MAS Regulatory, involving Moody’s Risk Authority
• Moody’s Analytics on Solutioning to integrate New Derivative products like Gathering Data requirement, Source Identification from Upstream, Data Profiling, ETL Mapping logic writing and FSD preparation
• Generating on-demand and scheduled reports for business analysis or management decision using OBIEE, SQL Servers Reporting Services (SSRS)

Role Overview

Join our dynamic team as a Business Consultant specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Beauty industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager.

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Why join us?

• Attractive and competitive salary packages
• Accelerated learning and guaranteed career growth
• Dynamic and fun working environment
• Sponsored training courses - Service leadership, Introduction to Management,
• Extensive Medical benefits
• Birthday gift voucher ($100)

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Ensure the accuracy and organization of corporate records and documents by managing files.
• Perform basic accounting and bookkeeping duties.
• Manage and coordinate the professional and personal schedules of Financial Consultants.
• Need to be willing to cold-call clients for scheduling.

Benefits of joining us:

• Open concept layout office located walking distance to Novena MRT.
• Surrounded by various amenities such as shopping malls.
• Exposure to the financial industry.
• No sales required

Role Requirements:

• Part-time or full-time position available, flexi start date
• Basic knowledge of Word, Google slides and Spreadsheets.
• Good time management and organisation skills.
• Good communication and interpersonal skills.
• Ability to work well in a team setting.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

RESPONSIBILITIES & EXPECTATIONS

· Ensure high levels of customer satisfaction through excellent sales service.

· Maintain store condition and visual merchandising standards.

· Assist customers in enquires.

· Ensuring stock levels are well maintained.

· Assume full P&L responsibilities for all aspects of the restaurant operations to achieve sales performance,

bottom line and strategic objectives.

· Plan promotional and brand management activities.

· Researching and identifying growth opportunities.

· Oversee overall manpower planning and ensure adequate manpower deployment.

· Ensure good inventory and order management.

· Ad-hoc duties as assigned.

REQUIREMENTS:

· At least 2 Year(s) of experience within the F&B industry, with at least 3 years of experience of leadership

capabilities.

· Bilingual.

· Strong Sales and Customer Service orientation.

· Strong people management skills, with the ability to engage all functions.

· Team Player with strong leadership qualities.

· Willing to learn and take on new challenges.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Roles and Responsibilities
• Develop individualised financial advice based on clients’ financial and protection needs.
• Help clients with financial planning in aspects such as retirement, education and investments.
• Provide clients with recommendations on wealth accumulation in accordance to their goals.
• Build long-term and trusted relationships with clients.
• Keep up to date with market development, investment products and other areas that can affect the market.

What We Offer:
• Different proven platforms to be given to kickstart and advance in your career.
• Not needed to approach own family members or friends to generate leads.
• Provide 1 to 1 mentorship.
• Extensive training provided by professional trainers to help you develop your knowledge and soft skills.

Eligibility
• Minimum 21 years of age
• Minimum diploma awarded by a Polytechnic in Singapore or equivalent
• Good interpersonal and communication skills.
• Committed, driven and eager to succeed.

You will be rotated to different company departments (e.g. Finance, Sales, Marketing, etc.) to learn all company functions, policies, and staff duties. They contribute to strategic planning and help evaluate employee and department performance (e.g. analyzing, writing reports).

Main duties:

· Understanding how a company operates

· Supporting managers with various tasks (e.g. policy making, goal setting)

· Learning to evaluate performance

Development and progression opportunities

We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

During your traineeship, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations and you’ll support our management team with daily tasks such as allocating budget and crafting performance reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have.

Responsibilities

• Help managers complete daily tasks (e.g. implementing new policies)
• Understand each department’s (e.g. Marketing, Sales) daily processes and goals
• Provide administrative support (e.g. data entry)
• Get familiar with personnel duties
• Participate in company’s strategic planning
• Help managers in evaluating performance (e.g. writing reports, analyzing data)
• Keep track of business revenue
• Research ways to increase profitability and lower risk
• Create and give presentations

Requirements and skills

• Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.)
• Comprehensive knowledge of MS Office
• Strong verbal and written presentation skills
• Excellent math and computationalability
• Effective communication skills
• A degree in Management or Business

Job Description & Requirements

Job Description: Management executive – Silverback Aircon

Company Overview:Silverback Aircon Pte. Ltd., a leading provider of air conditioning services in Singapore, is seeking a proactive and dedicated Management Associate to join our growing team. With a reputation for quality service and customer satisfaction, we are expanding our management team to maintain our service excellence and support operational growth.

Position: Management executive
Location: Singapore
Work Week: 6 days
Availability: Must keep phone on standby after working hours for emergencies

Key Responsibilities:

• Assist senior management in daily operations, ensuring smooth workflow and high efficiency.
• Coordinate with technicians and support staff to schedule and manage service appointments.
• Respond promptly to customer inquiries, concerns, and feedback, maintaining the highest level of customer satisfaction.
• Manage emergency calls and coordinate after-hours responses as needed.
• Oversee project timelines, ensuring all tasks are completed within deadlines and according to quality standards.
• Implement and monitor company policies, ensuring adherence to operational guidelines.
• Collaborate with various departments to streamline communication and service processes.
• Support the development and implementation of strategies for business growth and operational improvements.

Requirements:

• Strong problem-solving skills and the ability to think on your feet.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic environment and manage multiple tasks effectively.
• Must be able to work 6 days a week and be on standby for emergency situations outside of standard working hours.
• Previous experience in management or operations within the service or HVAC industry is a plus.

Benefits:

• Competitive salary and potential overtime pay.
• Career development opportunities.
• A supportive work environment in a reputable company.

If you are a motivated individual with a commitment to excellence and a readiness to respond to challenges, we would like to hear from you!

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information