POSITION: Business Analyst / Associate – ESR Chief Investment Officer (Based in Singapore)

SUMMARY:

ESR is seeking a motivated individual for the role of Business Analyst/Associate within the Group Chief Investment Office (CIO). Reporting to the Senior Director FM & Capital, this role is essential for supporting and coordinating activities of the Group CIO team. The primary focus of this team is on capital raising, fund management, investments and research.

The candidate will play a crucial key role in supporting the team’s commercial activities by:

• Coordinating & managing non-commercial projects and processes within the CIO team.
• Analyzing and reporting to various stakeholders on business outcomes and targets, with a strong emphasis on data analysis and visualization.

This role involves close collaboration with the Global Fund Management and Capital teams, as well as the Group Operations, IT, Finance and Marketing/Communications departments.

PERSONAL SKILLS:

• Detail-oriented, reliable, and hands-on.
• Strong analytical skills, with the ability to interpret complex data sets.
• Highly organized and process driven.
• Strong project / process management skills.
• Proven ability to delegate tasks and manage deliverables, including those of senior stakeholders.
• Capable of working effectively under pressure against deadlines.
• Exceptional communication and presentation skills (both written and verbal), with proficiency in creating compelling presentations and reports.
• Dynamic, enthusiastic team player, comfortable working with diverse nationalities & backgrounds.

LANGUAGES:

• Fluent in English (spoken and written).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Budget Management: Track and manage budgets/targets for capital-raising activities, ensuring alignment with organizational financial objectives.
• Stakeholder Reporting: Develop reporting materials for key stakeholders, such as the Executive Committee and Group Board, on topics including capital-raising progress, budgets, strategic plans, and fund performance. Utilize data visualization tools to present insights effectively.
• Performance Tracking: Prepare and maintain detailed track record information at both fund and asset levels for internal and external use.
• Risk Monitoring: Coordinate quarterly discussions with local fund management teams on fund/asset performance, analyse key metrics, and provide actionable insights.
• Technology Advancement: Enhance usage of the company’s CRM system and other systems/tools to streamline and optimize business functions.
• Basic Research/Portfolio Analytics Support: Collect real estate market and ESR operational data, create analytical output to support decision making. Support the advancement of ESR's in-house data gathering tools and reporting dashboards, in close collaboration with the Operations and IT teams.
• Vendor Management: Oversee and manage relationships and contracts with external service providers (e.g., research firms and database providers).
• Investment Approvals: Support the ESR Investment Committee approval process.

QUALIFICATIONS:

• Bachelor’s degree in Business, Management, Economics, or a related field;
• At least 2-3 years (Analyst level), 3-5 years (Senior Analyst level) or 5-7 years (Associate level) experience in a real estate investment manager, investment bank or private equity fund manager.
• Prior experience in the real estate investment management industry is preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Familiarity with AI tools (e.g., Co-Pilot/ChatGPT), BI tools; basic coding experience is preferred.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily store managemen

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Strong business analyst experience and able to create detailed business analysis, outlining problems, opportunities and solutions for a business.
• Analyse the business needs, scope the problem and develop business case to address the problem.
• Understand technical limitations, propose or develop and implement solutions to address the technical limitations.
• Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams on the solutions and design to seek clarification and acceptance to deliver project on time and within budget.
• Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Refine and clarify business need, define solution scope and develop business case.
• Conduct requirements workshop to gather user requirements and Analyses business processes to provide clear analysis and documentation of the problems and proposed solution.
• Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Plan and perform user acceptance testing.
• Assess business needs for service requests and the impact of enhancements to the System.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects.
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
• Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.

Requirements:

• Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
• Project Management Certification or equivalent.
• Hands-on experience in at least 3 full project development life cycles or project maintenance is preferred for the experienced ones.
• Ability to work both independently and as part of a team with professionals at all levels.
• Strong analytical, conceptualisation and problem-solving skills and able to prioritise and manage multiple tasks.
• Good design, coding, testing and debugging skills.
• Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc.
• Relevant experience in facilitating user requirement workshops.
• Relevant experience in web-based development and mobile IT projects.
• Results and customer oriented.
• Experience in Commercial Cloud AWS with focus on the following key areas : ECS Fargate, AWS Lambda, AWS RDS, AWS QuickSight, AWS EC2, AWS Cloudwatch, AWS S3
• Experience in DevOps/AGILE environment
• Agile Certification like Certified Scrum Master is preferred.
• Working experience in government environment will be advantageous.
• Familiarity with governance, adoption of digital services in enterprise IT environments.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a government environment is preferred.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Team player with strong organization and people handling skills.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Position Summary:
We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems,
financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
2. Analyse and translate business needs into functional and technical specifications.

• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and
  teamwork.

Preferred Skills:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of Boomi Integrations
• Knowledge of APAC Payment types

Qualifications:

• Bachelor’s degree in business administration, Finance, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst, preferably in the payment banking domain.
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies
  

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

• Exposure in calculation for BCRS (Basel calculation and reporting solution) is using SACCR
• Excellent stakeholder communication in terms of Regulatory, Credit Risk requirements and ability to discuss and achieve crunch timelines with respect to Regulatory milestones.
• (Standardized approach for counterparty credit risk) for reporting.
• Exposure in BA-CVA, SA-CVA calculation and reporting.
• Technical Development Document (TDD) per model family type (sub-type). The standards specified in the GMRS ensure that the TDD is detailed enough for Regulator approval and understanding
• third party replication of the model and results.
• Group Model Risk Standards (GMRS), Documentation
• Expert in Tables, Functions, Indexes, Table Partitioning,Collections, Analytical functions, Views, Materialized Views, Query Re-Write and Transportable table spaces.
• Experience in standardized Technical Development Document (TDD) for Regulator
• Exceptional product knowledge in Moody's Ray and Moody's credit risk
• Product and integration knowledge in Murex
• Basel III to Basel IV upgradation experience for MAS Regulatory, involving Moody’s Risk Authority
• Moody’s Analytics on Solutioning to integrate New Derivative products like Gathering Data requirement, Source Identification from Upstream, Data Profiling, ETL Mapping logic writing and FSD preparation
• Generating on-demand and scheduled reports for business analysis or management decision using OBIEE, SQL Servers Reporting Services (SSRS)

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

Role Summary

Digital Transformation is at the heart of our client’s group strategy. The Single Platform Augmented Consumer Experience (SPACE) program is a cornerstone CRM program conceived to put consumer at the heart of this transformation which help us achieve consumer centricity, digital strategy and seamless experiential brands. SPACE Program is made up of Consumer Data Services/storage (CDS), Loyalty, Marketing Activation using Salesforce Marketing Cloud (SFMC), Consumer Data Platform (CDP), and Analytics. This project has a focus on Japan market and/or Korea market.

Main Responsibilities

Work with both internal and external stakeholders to drive rollout and integration of SPACE products for 1 market, across multiple brands.

• Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
• External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

• Collaborate with different teams and workstreams to ensure seamless integration in the group system landscape.
• Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
• Organize and manage periodic steerco meetings.
• Transition Dev project to Hypercare and Operational project upon go live.
• During hyper-care: organize and drive issue fixes with various stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 5-7 years of experience in digital transformation projects, having held roles as BA.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have:

• ITIL certification.
• ServiceNow experience.

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams Good experience in managing small to medium-sized projects (iterative or agile).
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes
• Liaise with project stakeholders ( onshore IT teams, and business users ) in defining detailed functional specifications and clarifications
• Report and escalate key risks, and issues related to testing to project manager

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

The APAC Project and Operation team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable solving challenging problems, with the solutions to benefit SMB teams across APAC markets. You will be responsible for defining project goals and scopes, driving clear and efficient communication across diverse functions and regions, continuously optimizing our business solutions for global clients.

Responsibilities:

Business strategies

• Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
• Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business management

• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization
• Provide thought leader to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning

Strategic networking

• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Team Development

• Manage, develop and export talents within the organization

Minimum Qualifications

• Minimum 5 years of experience in project/program management, strategy, operations or related field.
• Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required.

Preferred Qualification

• Proven expertise in project management methodologies and tools.
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity. Digital ad sales experience is a great asset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• MNC (Woodlands)
• Company Transport Provided
• Basic : $3000 to $ 4000 + AWS + VB
• Excellent Benefits + Career Progression
• Production Processes: Coordination Operations; Managing Manpower; overseeing repair and upgrading work

Job Responsibilities:

• Assist in overseeing daily production operations to ensure efficiency and quality.
• Collaborate with team members to meet production schedules and targets.
• Help plan and coordinate maintenance and repair activities to minimize production downtime.
• Work with maintenance teams to implement upgrades and improvements to equipment and processes.
• Assist in assessing manpower needs and assigning tasks effectively to ensure smooth operations.
• Support team performance monitoring and provide necessary assistance to achieve production goals.
• Prepare monthly reports summarizing production performance, efficiency metrics, and improvement areas.
• Assist in analyzing production data to identify trends and recommend process enhancements.
• Attend production meetings to discuss progress, challenges, and strategic initiatives.
• Support the audit process by collaborating with internal and external auditors to ensure compliance with safety and quality standards.

Requirements:

• Diploma in Mechanical / Chemical Process / Manufacturing or equivalent
• Preferably 1-2 years working experience in in a production or manufacturing environment is preferred but not required.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role Summary:

Implement & Support Demand Forecast Planning Solutions and System Change Requests, across the Organisation’s Sales Companies in the APAC region.

Key Responsibilities:

• Investigate & Resolve issues, program bug fixes, in existing business applications.
• Support System Enhancements & Change Requests implementation.
• Engage business users and and communicate effectively for Requirement/ Solution discussions and proposal explanation.
• Leverage on know-how & experience in Database (Oracle/SOL) queries, to understand system design and data structure, to support in issue checking and periodic data patching activities, along with the technical team.
• Understand IT processes and able to support IT team in executing various projects.
• Work with stakeholders to design, test and implement new Solutions and Change Requests.
• Support rollout activities, related to implementation of Demand Forecast Planning Solutions, for the Organisation’s Sales Companies across the APAC region.
• Work closely with technical members as well as Business Partners/Vendors to review and ensure solutions implemented are robust, scalable and maintain quality.
• Conduct code reviews and testing.
• Prepare Design specifications, UAT documents, and User Guide documents.

Qualification & Requirements:

• Degree/Diploma in Information Technology or equivalent.
• 4+ years technical experience in Database queries/ development.
• 3+ years working experience on users & business requirements gathering,
• Ability to translate requirements into system design and implementation.
• Experience in using Demand Planning tools in the market such as Blue Yonder, Board, etc. is advantageous.
• Exposure to IT consulting, SCM process, Business process study & IT solution proposal, Testing & Implementation is advantageous.
• Experience in SQL/Oracle Server database (Queries, Package, Stored Procedures, Trigger, Query Optimization).
• Experience in object-oriented application, understanding of basic design principles and best practices.
• Experience in server-side technologies .Net/C#, MVC & Web technologies (Angular, JavaScript) is advantageous, but not mandatory.
• Ability to study & understand existing system, data & operations.
• Strong communication and interpersonal skills.
• Strategic and analytical thinking with excellent problem-solving skills.
• Self-motivated & able to work as part of a team, needing interaction with other related team members (such as SAP team members).

Summary:

To provide financial planning and analysis services to ensure effective, efficient, and accurate financial operations in compliance with internal policies and external laws and regulations.

Reports to: Accounting Manager

Role and Responsibilities:

1.Prepare reports on financial performance on a monthly, quarterly and annual basis.

• Pass monthly adjustments on revenue and cost to ensure correct cut off.

• Prepare Profit & Loss statements by services.

• Analyse monthly results and business drivers. Provide commentary on variance analysis against budget and trend analysis.

• Perform other ad-hoc analysis and prepare effective reports to support business decision making.

2. Prepare annual budget and quarterly forecast.

• Work with business partners to develop annual budget and update quarterly forecasts.

• Ensure reasonable assumptions are applied in budget and forecasts and drive forecast accuracy improvements.

3. Prepare and review the following on a monthly basis:

• Review and approve bunker stock cards.

• Perform accruals for charter hire and brokerage commissions.

• Maintain port tariffs and related costs.

• Verify agents’ disbursements and resolve disputes. Ensure appropriate funding to agents.

• Coordinate with joint venture partners for timely submission of reports. Resolve disputes with partners.

• Adherence to internal financial policies and procedures.

4. Audit and Compliance.

• Prepare timely accounts schedules for audits.

• Address and resolve audit concerns.

5. System Improvements and Ad-Hoc Projects.

• Actively contribute to system enhancements and test new reports.

• Support the implementation of new tools and solutions.

• Participate in ad-hoc projects as assigned.

Requirements:

Education & Knowledge

• Diploma or degree in Accounting, with 3–4 years of relevant FP&A or accounting experience.

• Proficient in Microsoft Office applications with strong working knowledge of MS Excel.

Personal characteristics

• Self-starter with strong analytical and problem-solving skills.

• Meticulous and organized.

• Strong communication and interpersonal skills.

• Collaborative team player.

• Able to multi-task and work in a fast-paced environment with tight deadlines.

Interested applicants, pls email resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No R1103861

EA: 99C4599

Interested applicant, please click here - https://impress.ai/html-widget/chat-widget/d80d3ead-20cd-406d-a055-02df0728d33f/

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, IPOS understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

Job Responsibilities

As a member of the Strategic Planning and Policy team, you will be involved in charting our national direction and strategy to develop Singapore as a global hub for intangible assets and IP. You will be directly involved in Singapore’s efforts to formulate and implement policies and initiatives that will support our creators, innovators and enterprises in using their intangible assets for growth. In your role, you will have the opportunity to work closely with local and international stakeholders, including government and innovation agencies, IP practitioners, innovators and enterprises.

Specifically, your role will involve the following:

• Shaping organisational directions and outcomes together with senior management and other departments, including through policy, data and economic studies;
• Engaging with local and international partners to formulate and implement initiatives to help enterprises use their intangible assets and IP for growth; and
• Supporting the department in a variety of tasks, including organising and coordinating meetings, stakeholder engagements, and data analytics and visualisation.

Please write to us if you:

• Are looking for opportunities to obtain experience and knowledge in innovation and IP.
• Enjoy working with a wide range of internal and external stakeholders, including enterprises, industry practitioners and economic agencies.
• Have experience in data and/or statistical analysis.
• Possess strong communication skills, and the capacity to generate new ideas and derive practical solutions.

Interested applicant, please click here - https://impress.ai/html-widget/chat-widget/d80d3ead-20cd-406d-a055-02df0728d33f/

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.

Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

Job Overview

We are seeking an Operations Executive with a strong background in the food industry and a mindset for continuous improvement to join our team in Singapore. This role involves logistics & inventory planning and will be the "go to" person for inbound and outbound operations.

Responsibilities

• Lead a team of delivery drivers for the day-to-day operations. Keep track of daily/weekly/monthly schedule, attendance, leave applicate and duty roster.
• Work with the delivery team to ensure orders are delivered on time. Ensure the outbound team has the necessary supplies and equipment to perform their tasks and duties.
• Resolve day to day operational issues with the delivery drivers. Oversee the daily operations to ensure smooth functioning in the process.
• Oversee the scheduling of regular maintenance on all vehicles.
• Develop and maintain processes to ensure inventory accuracy, inventory movement traceability.
• Ensure storage areas are well stocked on time. Perform cycle count to ensure inventory is accurate. Receive, QC check and put away incoming shipments in a timely manner.
• Responsible for Supply and Inbound Operations. Process permit clearance of shipments. Coordinate the movement of goods from suppliers with the supply team and freight forwarders, ensuring timely, cost-efficient delivery. Accountable for receiving shipments accuracy and reporting on any discrepancies.
• Assist in projects to support business plans.

Requirements

• Bachelor’s degree/Diploma in a relevant discipline
• 2-3 years’ experience in functions such as warehouse operations and supply chain management. Minimum 1 year experience in a leadership position in a relevant function, preferably in the food manufacturing, food services or food retail industry.
• A go-getter and ready to make an impact. Able to demonstrate previous successes in operations scenarios.
• Positive attitude, eager to learn new skills and able to adapt quickly.
• Self-driven with good initiative and learning abilities.
• Possess resourcefulness to seek out creative ideas and methods to achieve targets.
• Display strong analytical & problem-solving skills.
• Team player but able to work independently.
• Able to start work within short notice.

Other Information

• Working Hours: 9:00am to 6:00pm, 5 days work week (Mon to Fri)
• Work Location: Alice @ Mediapolis, 29 Media Circle, #02-09, Singapore 138565
• Company transport provided (Buona Vista MRT Station)

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Project Planning and Coordination: Assist in creating detailed plans for fprojects, ensuring alignment with client and organizational goals
• Schedule Management: Monitor timelines, identify potential delays, and coordinate with stakeholders to keep projects on track
• Resource Allocation: Support the efficient allocation of resources, including personnel and tools, to meet project requirements
• Data Management and Reporting: Maintain accurate records of project activities and deliver clear, concise reports to management
• Client Support: Liaise with clients to understand their needs, provide updates, and ensure satisfaction throughout the planning process
• Market and Industry Analysis: Conduct research on market trends to provide actionable insights for project planning
• Risk Assessment: Assist in identifying potential risks and propose mitigation strategies to minimize impact on project objectives
• Technology Utilization: Use advanced planning software and tools to streamline operations and enhance project efficiency
• Collaboration Across Teams: Work closely with internal departments, such as operations, finance, and compliance, to ensure seamless execution of plans
• Professional Growth and Development: Participate in structured training programs and mentorship opportunities to advance your skills and knowledge

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and organizational skills with attention to detail
• Proficiency in tools like Microsoft Excel, project management software, and data visualization tools
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines in a fast-paced environment
• A proactive and results-driven mindset

Job Highlights

• Competitive Entry-Level Salary: Attractive package with additional performance incentives
• Training and Career Advancement: Comprehensive training programs to support career progression within the sector
• Exposure to Industry Leaders: Gain valuable experience working with seasoned professionals
• Dynamic Work Environment: Be part of a collaborative and fast-paced team that values innovation

EA Reg. Number: R21100629

EA License Number: 22C1278

Our Client:

Our Client is a luxury fashion brand that originated in New York. We seek a Regional Store Planning Assistant Manager (Two-year renewable contracts) to take ownership of the store projects, or store maintenance in the region.

Job Responsibilities

· Manage small to medium-sized store projects from initiation to completion, including store enhancements, fixture drops, and rollouts.

· Support large-scale project delivery and work across Direct and Wholesale retail markets, as well as with global distributors.

· Coordinate global projects (Asia and ANZ), attending property owner meetings to understand site conditions, approvals, and timelines.

· Oversee project budgets, tendering processes, and cost evaluations, ensuring financial goals are met while tracking progress.

· Collaborate with architects, contractors, and supply chain teams to execute store designs, review construction and fixture drawings, and ensure timely delivery.

· Provide project updates, conduct site inspections, manage warranties, and support ongoing maintenance projects, while traveling frequently across Southeast Asia and ANZ.

Job Requirements

· Bachelor’s Degree or equivalent. 3 - 5 years’ experience in the field of retail construction and fit-out management (retail projects/store opening experience is a must), retail fixture development, architecture and building/construction.

· Require extensive knowledge on CAD, Photoshop, Microsoft Project, Excel, Word, and PowerPoint.

· Proactive, with strong sense of responsibility, committed & possess a “can do” attitude.

· Strong multi-tasking ability.

· Strong communication and prioritization skills.

Registration No: R22104771

EA Licence No: 22C1376

The new Eastern General Hospital (EGH) is expected to open by 2030. As the newest public sector hospital, EGH aspires to leverage new digital technologies and smart systems to support the transformation of healthcare delivery, and to create a productive and high-performing workplace for staff.

We are looking for a visionary and experienced leader to provide strategic Information Technology (IT) leadership, identifying and addressing the IT needs of the new hospital. You will lead a team in establishing IT requirements for a new acute hospital and in implementing IT systems, ensuring the integrity of business operations, and developing innovative solutions for secure, seamless operations.

Additionally, you will ensure that EGH’s IT strategy aligns with cluster and national plans and objectives. You will also develop procedures and processes to ensure that the new IT systems developed comply with public healthcare IT security policies.

This role offers a unique opportunity to shape the future of healthcare technology in Singapore.

Job Requirements:

• Bachelor’s degree in computer science, information systems, engineering or equivalent, with at least 16 years of IT management and leadership experience in the healthcare sector.
• Excellent problem-solving abilities, along with strong written, communication, and interpersonal skills; capable of leading and collaborating with cross-functional teams.
• Experience working in a highly matrixed organisation, demonstrating effective teamwork.
• Knowledge of IT security matters, including security infrastructure design, operations, and compliance, would be an advantage.
• High energy, self-confidence and enthusiasm, with the ability to engage effectively with all levels within the organisation.

Description: Part-Time, Commission-Based Salesperson for High Net-Worth Portfolio

Services: Wedding Planning & Decor

Job Overview: We are seeking a dynamic, independent and motivated Part-Time, Commission-Based Salesperson to target and engage High Net-Worth (HNW) individuals for our premium wedding planning and decor services. This role offers flexibility and the opportunity to earn attractive commissions based on sales performance. The ideal candidate should have ongoing exposure to a HNW portfolio, experience in managing HNW clients, and a passion for the luxury event industry, particularly in wedding planning and decor, regardless what industry you come from.

Key Responsibilities:

• Client Acquisition & Relationship Building: Identify and engage with HNW individuals to promote/introduce our bespoke wedding planning and decor services.
• Sales Consultation: Prepare materials/pitch decks based on our given guidelines to conduct personalized consultations with potential clients to present customized wedding and decor solutions that align with their unique tastes, needs, and budget.
• Lead Generation & Networking: Leverage your existing network and actively seek new leads within the HNW community to generate business opportunities. Attend high-profile events, industry gatherings, and social events to expand connections and promote our services.
• Work closely with our design and event planning teams to ensure seamless execution of client requests. Provide feedback and insights to the team to refine offerings and enhance client experience.

Requirements:

• Proven experience in a sales role targeting HNW clients. A background in hospitality, banking, real estate, luxury services, or any other field with exposure to managing HNW individuals is a must.
• Strong relationship-building and networking abilities. Excellent communication, negotiation, and presentation skills.
• A keen interest in the wedding planning and decor industry, with a desire to work in the luxury event space.
• Ability to work independently and meet performance goals. High level of initiative and drive.
• We prioritize hospitality and customer satisfaction in our business, the ideal candidate will preferably be a "people-person", who is willing to listen, generally patient and be hospitable in various situations.

Compensation:

This is a fully commission-based position. The earning potential is unlimited, with commissions tied directly to sales performance. There will be no monthly fixed compensation provided and you are expected to engage as an independent sales consultant to partner with us in growing the business.

Why Join Us?

• High Earning Potential: The more successful you are, the more you earn while leveraging on the portfolio you have already built in your career.
• Exciting Industry: Be part of the luxury wedding and event planning industry, working on exclusive, high-profile projects.

If you are passionate about luxury weddings, have strong connections in the HNW community, and have a flair for sales, we would love to hear from you!