Responsibilities

• Plan material requirements in alignment with the production schedule to ensure optimal inventory levels are maintained.
• Monitor the production schedule closely to meet delivery deadlines and client requirements.
• Collaborate with the Testing team and coordinate with production staff to work according to the established schedule.

Requirements :

• Degree / Diploma in Logistics / Supply Chain / Manufacturing or equivalent certifications
• 2 or more years experience in logistics, material planning, or coordination roles
• ERP competency in materials managements and supply planning
• Effective interpersonal, oral, and written communication skills

Other:

• Monday to Friday

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

Location - East - (BEDOK)

Job Scope:

This Talent Management role is responsible for creating and implementing integrated strategies that enhance talent performance, development, and engagement. This role involves collaborating with stakeholders to manage talent pipelines, foster employee growth, and design impactful learning experiences. By combining talent management and development functions, this position ensures that employees are equipped and empowered to succeed in their roles and contribute to organizational goals.

**Key Responsibilities:**

**Integrated Talent & Development Strategy:**

Design and implement cohesive strategies that align talent management and learning initiatives to drive business outcomes and employee growth.

**Performance & Growth Enablement:**

Facilitate performance review processes to identify development opportunities and provide actionable career pathways for employees.

**Succession and Workforce Planning:**

Develop talent pipelines and succession plans by identifying high-potential employees and addressing critical skill gaps through targeted development programs.

**Learning Program Development:**

Design and deliver comprehensive learning solutions, including workshops, e-learning, and leadership development initiatives, to enhance employee capabilities.

**Engagement and Retention:**

Implement initiatives to boost employee engagement, promote a culture of continuous learning, and improve retention rates.

**Competency Frameworks:**

Collaborate with leaders to build and update competency models that guide talent acquisition, development, and evaluation.

**Analytics and Reporting:**

Leverage data insights from performance metrics, learning outcomes, and employee feedback to measure success and recommend improvements.

**Technology Enablement:**

Utilize HRIS and Learning Management Systems (LMS) to streamline talent management and development processes.

**Change Management:**

Support organizational change initiatives by equipping employees with the skills and knowledge needed to adapt to evolving business priorities.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
• 3-5 years of experience in Talent Management and/or Learning & Development roles.
• Strong knowledge of talent management practices and learning program design.
• Ability to integrate talent development and learning strategies seamlessly.
• Proficiency in HRIS and LMS platforms.
• Analytical skills to interpret data and drive decisions.
• Excellent facilitation, communication, and interpersonal skills.
• Project management experience with a proven ability to meet deadlines and manage multiple priorities.
• Experience in a multinational or complex organizational structure.
• Strategic thinker with a passion for empowering employee growth and success.
• Collaborative and adaptable in working with diverse teams and stakeholders.
• Proactive problem-solver with a focus on delivering results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities

• To ensure smooth operation of site activities.
• To Provide logistical support (site utilisation) when needed, as requested by sub-contractors.
• To be the liaison for the coordination of different trades within the same discipline.
• Responsible for all on-site engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients queries to ensure timely work arrangements.
• Manage project documentation and maintain accurate records.
• Ensure compliance with all health and safety regulations.

Qualifications

• Degree/Diploma in Design/Structural/Architectural/Civil Engineering/Building Construction or any equivalent qualification.
• Experience/Knowledge in in Bridge Construction/ Crosshead/ Lifting Frame /Launching Gantry Operation/ Pre-cast Segment Method/ MRT/ LTA is an advantage.
• Site experience in Construction sector, preferably in superstructure crosshead/ precast segmental bridge and Launching Gantry operation or similar.
• Good team player and able to work independently
• BCSS Certificate

Location: Teban Gardens West Region

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role holder will be responsible for running a reliable and responsive Financial Planning and Analysis function that provides the Director of Finance, the Senior Management Team (SMT) and managers across the Organisation with value-add financial support and analysis which facilitates effective decision making.The role holder will be responsible for the provision of timely, accurate, relevant management information to all levels of management and regularly reviewing this information. This will include provision of monthly reports, critical review and interpretation of results and value-add analysis.

Financial Planning and Forecast:

• Coordinate budget planning, forecast and review exercise across MINDS, including annual budget & workplan and mid-year review
• Establish 5 years financial planning needs of MINDS, identifying funding needs and coordinate the allocation of resources
• Ensure adequacy, timeliness and accuracy of periodic Management reports for HODs
• Analyse financial data, highlighting variances, trends and red flags
• Work with Procurement and HODs to institute cost saving measures
• Participate in business cases, review assumption and financial calculations for proposals• Assist in costing and development of pricing models
• Assist in financial system enhancement to improve controls and financial functions

Treasury:

• Coordinate surplus fund management in accordance to investment mandate
• Prepare cash flow analysis and forecast to facilitate operations and maximise use of surplus fund
• Liaise with banks for banking mandate

Other duties:

• Preparation of resolutions and forms for banks
• Ah-hoc verification works

Degree in accountancy, ACCA or equivalent.

• Minimum of 7 years of relevant experience.
• Experience in Oracle NetSuite, good IT knowledge with reporting building skills is advantageous.
• Good writing and communication skills.
• Strong business acumen
• Chartered Accountant or equivalent is advantageous

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Basic: $2,400 - $2,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office) / Current project - Jurong or Woodlands Area

Responsibilities

• Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
• Ensures the adherence to the safe work procedure (SWP) established; to inform project manager of any shortcoming in the SWP or risk control measures implemented;
• Ensures the familiarization with the scope of works;
• Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Documentation on project progress and damage;
• Any other related duties as assigned.

Requirement

• Diploma in Mechanical Engineering or related field.
• Training provided.
• Willing to work in Engineering/Construction environment.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Role:

Chemical Engineer (Material Planning)

• Singapore Based (Tuas, Company Transport / Transport Allowance $120 if candidate travel to work by themselves)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• Salary: Basic $3400 to $3800, have joining bonus up to $2500 (T&C applies)
• Degree in Chemical Engineering or Chemistry + At least 2 year relevant experience
• Career Progression Opportunities

Responsibilities:
To supervise and manage the functions of Repacking/Containment/ICW operations and Maintenance.
To monitor the safe process flow and backlog level of TIW waste.
Ensure all staff are well trained according to OJT programme and following the safe work procedures and SOPs.
To ensure the effectiveness and smoothness of coordination with operation and sales team and customer service maintaining high quality of services.
To monitor the outgoing containment purchase budget and encourage the recycling of used containment to save cost.
Daily and regular inspection of the operation processes and monitor the plant 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
Lead the daily safety toolbox meeting and regular inspection of PPE items that staffs at workplaces are enough for their safety.
Conduct periodic review of existing procedures and workflow of plant operations and functions in lines with cost effectiveness with maximum throughput.
Apply continues improvement or modification plans to maintain an excellent operational model.
Work with Lab chemists to evaluate and develop new treatment methods and handing procedures for new and unknown wastes, and review of operation costs and regular update to management.
To ensure EHS compliance through the continual maintenance and improvement of ISO 45001 implementation, and always maintain good housekeeping of site.
To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, non-conformance, etc) on plant processing and maintenance.
And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely. m. To compile annual budget of plant operations and Maintenance for Director’s approval and to ensure expenditures are well within the budget allotment.
To work closely with operation staffs and engineering staffs to develop and implement preventive maintenance schedule for operations and maintenance of machinery and equipment.
Regular briefing / training to be conducted to department staffs for safety handling of repacking loose waste, MSDS, PPE requirement and risk assessment before operations.
To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
To liaise with EHS department to ensure fellow dept staffs are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.

Secondary responsibilities
To undertake any other tasks assigned by the Management from time to time.
As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.

• Involved in all operations set up and training
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers. This extends to implementing safety policies and procedures, including overseeing any necessary repairs and renovations.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

Analyse, develop, enhance, debug, support, maintain, test applications

The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.
• Understand each Bank’s business unit's Role & Access provisioning processes
• As a role maker Review and Create Business Policies and Roles in identity Management System
• Understand and Validate the Application or Department level Role Matrix.
• Follow-up on Consolidated Access certification feedbacks/queries
• Perform target account reconciliation against the Identity Management system,
• Help the IDM team by completing the daily tasks assigned
• Provide administrative support to IDM team
• Maintains a High level of quality and productivity per Bank’s standards
• Comfortable working independently with minimal supervision
• Strong verbal and written skills
• Excellent computational ability
• Effective communication skill
• Ability to multitask effectively

Technical Skills

• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Practical knowledge of scripting languages, preferably Python / Java
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Managementand Application Access Matrix
• Comprehensive knowledge in Identity Management implementations

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Data Migration Transition: Facilitate the smooth transfer of data migration activities from external vendors while ensuring alignment with the overall migration strategy.
• Requirement Refinement: Collaborate with stakeholders to refine data migration requirements and update the strategy as needed to cover all migration aspects effectively.
• Data Quality Management: Evaluate and address data quality issues by working closely with business users to prioritize analysis and implement corrective measures.
• Testing and Validation: Develop and manage test cases, scenarios, and scripts, ensuring clear entry and exit criteria for a successful migration process.
• Performance Monitoring: Establish KPIs and dashboards to track and report on the progress and effectiveness of the data migration efforts.
• Collaboration and Support: Partner with the Data Migration Lead to meet project timelines and milestones while aligning with the overall migration strategy.

Requirements:

• Educational Background: Bachelor’s degree in IT or a related field.
• IT Service Management Experience: Minimum of 3 years of experience in IT Service Management, including all ITSM phases, preferably ITIL-based frameworks.
• Business Analysis Expertise: At least 3 years of experience as a Business Analyst, with skills in documentation and project management.
• Banking/Finance Experience: Prior experience in the banking or financial services sector is advantageous.
• Language Skills: Proficiency in English and Japanese (to communicate with Japanese-speaking stakeholders and clients).
• Technical Proficiency: Skilled in Microsoft Office tools (PowerPoint, Excel, Word) for effective documentation and reporting.
• Soft Skills: Excellent communication and interpersonal skills, with a team-oriented and client-focused approach.
• Added Advantage: Experience in ITSM within the financial industry is a strong plus.

JOB DESCRIPTIONS:

• Develop and execute trade marketing plans for the frozen food products,including promotional activities,pricing strategies and product positioning
• Manage import, export activities to meet high customer service level and response standards
• Manage the sourcing and distributionof frozen food products,including negotiating prices,packaging and delivery methods
• Direct the work flow of meat cutters and meat/seafood clerks while ensuring product produced meets company standards
• Follow and comply with all organic standards procedures as they relate to cutting, preparing, displaying and storing meat products
• Implement promotional events and marketing blitzes to promote special deals from vendors and meet sales goals on featured items
• Monitoring food safety requirements for meat storage and handling
• Ensure compliance with applicable laws and regulations, including food safety and quality standards
• Develop and nurture strong relationships with key customers and suppliers
• Receive, examine, and record products for correctness of consignment, temperature, and quality
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Oversee the budget for trade marketing activities, ensuring that resources are used efficiently and effectively
• Performs other job-related duties as assigned

JOB REQUIREMENTS:

• Minimum Diploma in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer
• Experiences in wholesale/retail packaging (frozen meat manufacturing) experience preferred
• Collaborate with the supply chain and logistics teams to ensure that inventory levels are adequate to meet wholesale demand. This includes managing stock rotations and addressing potential supply chain disruptions.
• Track competitors’ pricing, product innovations, and distribution strategies. Adjust business practices to remain competitive and maximize market share.
• Understanding of frozen food products, storage, transportation, and the cold chain.
• Identify and develop new wholesale channels, such as regional distributors, international markets, or online B2B platforms.
• Willing to do rotating shift work. Must work on weekends/PH. (Strictly off on week days)
• Able to work longer hours with prolonged period of standing.
• Must have knowledge to control storage room temperatures for frozen products
• Familiar with food handling and handling process
• Able to withstand pungent smell of meat/livestock working environment
• Able to work under pressure to meet tight deadlines when required
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Understanding of shipping operations (import and export)
• Able to multi-task, meet timeline and work under pressure
• Possess good communication & time management skills

Job Summary:

We are seeking a skilled Business Analyst with expertise in COBOL and AWS (Amazon Web Services) to play a pivotal role in our migration project. This role involves migrating on-premises COBOL applications to AWS cloud infrastructure. The ideal candidate will collaborate closely with cross-functional teams, analyse complex legacy systems, and contribute to designing and implementing migration strategies. Your analytical insights, technical documentation, and testing expertise will ensure a smooth and successful migration.

Key Responsibilities:

1. Requirements Gathering:

· Collaborate with business stakeholders to gather and document requirements related to COBOL code migration.

· Analyse existing COBOL applications to understand business functionality, data dependencies, and integration points.

· Ensure clear communication of technical and business requirements across teams.

2. Solution Design:

· Partner with solution architects, framework teams, and developers to design migration solutions that align with business objectives.

· Develop detailed technical documentation outlining the migration strategy, process flows, and dependencies.

· Design solutions that align with the underlying AWS infrastructure and migration frameworks.

3. Test Suites Documentation and Test Data Mining:

· Create detailed test cases with clear objectives, expected outcomes, and step-by-step test execution plans.

· Regularly review and revise test cases to reflect changes in project scope or discoveries during testing phases

· Identify and prepare comprehensive test data, including boundary values, error scenarios, and standard use cases.

4. Risk Assessment:

· Identify risks and challenges associated with COBOL to AWS migration, such as system compatibility, data integrity, and performance impacts.

· Develop and propose mitigation strategies and contingency plans to address migration risks effectively.

5. System Integration Testing (SIT) and User Acceptance Testing (UAT):

· Conduct thorough System Integration Testing (SIT) to ensure migrated applications meet technical and functional requirements.

· Troubleshoot and resolve code-level issues in collaboration with developers and framework teams.

· Support business users and IT Project Managers (ITPMs) during User Acceptance Testing (UAT), ensuring issues are documented and addressed promptly.

Required Skills and Qualifications:

· Proven experience as a Business Analyst in COBOL-based projects, with specific focus on legacy application analysis and migration.

· Hands-on knowledge of AWS services and cloud migration best practices.

· Ability to analyse COBOL code to identify functionality, data structures, and dependencies.

· Strong expertise in documentation, including requirements gathering, solution design, and test case development.

· Experience conducting SIT and supporting UAT execution.

· Ability to troubleshoot and analyse technical issues at the code level.

· Exceptional problem-solving, risk assessment, and analytical skills.

· Excellent communication and stakeholder management abilities.

Preferred Qualifications:

· Prior experience with legacy modernization projects, specifically migrating mainframe COBOL applications to cloud platforms.

· AWS certifications (e.g., AWS Certified Solutions Architect or similar).

· Experience with Agile project delivery methodologies.

· Familiarity with testing tools and techniques for cloud migration projects.

Job Description:

1. Conducting business requirement studies & map business process to system process.

2. Preparing Master Functional Specification when required.

3. Develop Test Plan for System Integration Testing and User Acceptance Test.

4. Follow up on Issue Log.

5. Conduct User Acceptance Test Online/Onsite to Local and Oversea Users.

6. Perform Online/Onsite Daily User Support to Local and Oversea End Users.

7. Perform any other duty as directed by superior.

Requirements:

1. Preferably degree in Computer Science or Information Technology.

2. Experience in ERP system, preferably in SAP/PLM.

3. Positive attitude to learn new technologies and understanding how to utilize them.

4. Have a good communication skills, a team player, able to foster team commitments.

5. Able to work with tight schedule.

6. Chinese language proficiency is preferred.

7. Willing to travel if required.

Business Analyst

The Candidate’s Key Role is to:

• Work with business stakeholders to gather business requirements / rules

• Gather data requirements and perform data analysis from source system SMEs

• Conduct thorough data analysis by writing SQL queries

• Apply business requirements / rules to source system data, taking into account how systems generate / update data, Assist project manager by leading prioritization and implementation of change requests / defect fixes in BAU

• The candidate is also expected to follow our Group IT Application Processes, Standards & Procedures.

Key Responsibilities:

• Perform thorough data analysis to verify mapping rules correctly transform data from source to target to meet business requirements / rules by writing SQL queries.

• Support IT and business stakeholders throughout the SDLC: Unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT) and Production.

• Develop IFRS17 reports and contribute towards insurance-specific SME knowledge for group-wide knowledge management.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Facilitate / conduct workshops with business stakeholders to identify project requirements, gather, analyse and document requirements.

• Facilitate / conduct workshops with source system and other technical stakeholders to identify data elements and understand source system behavior.

• Produce mapping rules from source system data to target system tables based on workshops with business and technical stakeholders.

• To support Audit assignments, perform audit reviews to ensure timely deliverance of the overall audit plan

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Role:BUSINESS ANALYST

JD:

RESPONSIBILITY

As a Business Analyst, you will be working in a Government Agency as a key member of the GovTech project team, comprising the Product/Project Manager, Solution Architect and the Technical Services Consultant (where applicable), to deliver ICT capabilities to realise Singapore’s vision of a Smart Nation. You will be responsible for eliciting business needs and analysing business problems in order to scope, define and deploy digital solutions to address the needs of citizens, businesses and/or public officers. You will work with outsourced/co-sourced/insourced development teams to ensure delivery of defined digital solutions. You will advise stakeholders on best practices in use of digital technologies, and work with stakeholders in deploying the digital solutions. You will be working on a range of tasks including the following:

• partner with business teams to elicit citizen/business needs through humancentric,visual methods such as service journeys and develop the appropriate business case

• work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria

• evaluate and recommend suitable technology while aligning with GovTech'stechnology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• plan/review/conduct testing and data conversion to ensure that specifications are met

• drive system or product readiness for smooth deployment, adoption and operations

• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 3 years of working experience for Consultant role

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders A driven and motivated personality with an ability to learn and apply

• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)