WHO WE ARE?

We are seeking an experienced consultant to support the implementation of voice and chat channel recording and surveillance systems across the APAC region. The role requires a business-driven mindset to assist in the delivery of robust technical solutions and required controls.

• Join one of the world's largest global banks on an 11-month contract, with potential for extension based on performance and business needs
• Requires 8+ years of experience, specializing in the implementation of voice and chat channel recording and surveillance, along with setting up necessary controls

Key Responsibilities:

Stakeholder Management (Regional Level):

• Act as the primary liaison between business lines (COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) and Compliance teams.
• Collect, analyze, and document business scenarios related to voice and chat channels.
• Understand business interactions with clients and external counterparties to meet communication expectations.
• Identify risks and develop frameworks for risk management, user awareness, and consequence management.
• Establish and enforce RACI (Responsible, Accountable, Consulted, Informed) for stakeholder roles in process execution and controls.
• Work with IT teams (Voice, Chat, Archiving, Digital, IT Support) to ensure the delivery of technical solutions, including archiving, security, and surveillance controls.

Global Level:

• Collaborate with global teams to prioritize and plan solutions for the APAC region within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation for APAC plans from global stakeholders through established governance processes.

Project Management:

• Track functional project aspects such as business cases, operational controls, conduct risks, legal requirements, and training.
• Maintain synchronization with global and regional IT teams on archiving and surveillance solution deliveries.
• Report progress, address risks, and provide updates to senior management.
• Contribute to steering committee updates and ad-hoc presentations.

Required Competencies:

Soft Skills:

• Strong interpersonal skills: verbal/written communication, listening, negotiation, and consensus-building.
• Detail-oriented to ensure accuracy and completeness in management reporting.
• Analytical skills to assess scenarios, risks, and processes effectively.
• Proactive in problem management and owning deliverables.

Technical Skills:

• Strong understanding of core banking businesses (e.g., Global Markets, Corporate Finance, Wealth Management).
• Familiarity with the technical aspects of voice and chat communication, recording, and surveillance systems.
• Proficiency with Office tools for document drafting, data analysis, and presentation of executive updates.
• Fluency in Mandarin is preferred, as the role involves liaising with users and regions where Mandarin language skills may be required.

This is an excellent opportunity to drive key communication and surveillance solutions within a fast-paced, global organization.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

About Cleanly:

Cleanly is a wholesale and trading company offering premium, sustainably sourced health products from Thailand, Australia and New Zealand. Our commitment to quality, sustainability, and ethical sourcing has earned us a loyal customer base and a reputation for excellence. Under our umbrella, we operate multiple brands and are seeking an entrepreneurial, results-driven E-Commerce Business Partner/ Business Manager who is interested in growing with the company’s online business and potentially becoming a co-owner as we scale our online sales operations for our honey and honey-related products.

About the Role
We are seeking a creative and entrepreneurial individual to join our team as a E-commerce Business Partner/ Business Leader. This role offers an exciting opportunity to work independently while driving the growth of our online presence and e-commerce sales. If you have a passion for digital marketing, e-commerce, and building successful brands, this could be the perfect fit for you.

Role Overview

As our E-Commerce Business Partner/ Business Leader, you will be responsible for managing and growing our online sales channels. You will use your expertise in e-commerce and digital marketing to drive traffic, manage product listings, run promotions, and ensure seamless customer experiences. This is a unique partnership opportunity where you will have the potential to earn equity and become a co-owner as the business grows.

Key Responsibilities:

(1) E-Commerce Platform Management:

• Oversee and manage our presence across key e-commerce platforms (e.g., Lazada, Shopee, TikTok, Xiaohongshu, Facebook).
• Create, update, and optimize product listings to ensure they align with Cleanly’s brand and customer expectations.
• Ensure smooth and efficient order fulfillment and customer service via digital platforms.

(2) Digital Marketing & Promotion:

• Develop and execute digital marketing campaigns to drive traffic and sales across social media and e-commerce platforms.
• Utilize paid and non-paid advertising, SEO, influencer partnerships, and organic strategies to boost brand visibility and engagement.
• Plan and manage special promotions, seasonal campaigns, and product launches to increase sales and brand awareness.
• Measure and report on campaign effectiveness, adjusting strategies as needed to maximize ROI.

(3) Brand Development & Engagement:

• Build and maintain an active, engaged community of customers and followers across all platforms.
• Leverage storytelling and brand messaging to differentiate our products in a competitive market.
• Develop long-term relationships with influencers, customers, and online communities to foster brand loyalty.

Qualifications:

• Proven experience in e-commerce sales management, digital marketing, or online retail.
• Deep knowledge of e-commerce platforms, including setup, optimization, and growth strategies.
• Results-oriented with a track record of successfully driving sales and growing online businesses.
• Entrepreneurial mindset and prior experience setting up and managing e-commerce stores is preferred.
• Familiarity with FMCG or health-conscious food products is a plus.
• Excellent communication skills, along with a proactive approach to problem-solving.
• Ability to analyze sales data and adjust strategies based on performance metrics.

What We Offer:

• A partnership opportunity to start your own business with an established company.
• The chance to be an integral part of a premium, sustainable brand that’s poised for success in the e-commerce space.

How to Apply
If you’re ready to shape the future of our e-commerce business and achieve success together, we want to hear from you! Please send your CV or a brief introduction to [email protected].

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Key Responsibilities:

• Plan project schedules and resource allocation, considering dependencies.
• Manage project issues and provide documentation for management reporting.
• Set critical evaluation criteria (e.g., Critical Points) and coordinating with the departments (e.g., IT, Compliance, Front office, Transaction banking).
• Respond to regulatory requirements and ensure compliance with regulatory changes.
• Report on project progress, challenges, and solutions to senior management.
• Scheduling project and resource planning ensuring that resource allocation is optimized and dependencies across all projects are considered.
• Provide administrative support to ensure smooth project execution.

Basic Requirements:

• Extensive experience in managing PMO tasks, particularly in core banking projects.
• Proven ability to lead and execute all PMO tasks.
• Background in the banking industry (either as an employee or consultant).
• Familiarity with package system implementations.
• Strong communication skills for interacting with diverse stakeholders.
• Attention to detail and Proactive in solving problems
• Experience in core banking projects.
• Experience in managing cross-functional issues in areas like Remittance, Trade Finance, Corporate Lending, Markets, and Security.
• Education: Diploma/bachelor's degree in computer science, Information Technology, or a related field.
• Skills: Strong problem-solving, organizational, and analytical skills, with the ability to work independently or in teams.
• User Interaction & Requirements Gathering: Experience interacting with users to gather and refine project requirements will be an advantage.
• Experience in developing user-friendly automation tools to enhance project efficiency will be an advantage.

Job Summary:

We are seeking a highly skilled and motivated Planning and Control Engineer to join our team for a 12-month contract. The successful candidate will be responsible for managing and controlling project schedules, coordinating resources, and ensuring that projects are completed on time and within budget. This role requires strong analytical skills, proficiency in project management tools, and the ability to work collaboratively with cross-functional teams.

• Duration: 12 months
• Mobilization: Immediate
• Transportation: Not provided
• Working Schedule:Monday to Thursday: 7:30 AM to 5:30 PM
  Friday: 7:30 AM to 4:30 PM
  Total Hours per Week: 44 hours
  

Key Responsibilities:

• Develop, monitor, and update project schedules using project management software (e.g., Primavera P6, MS Project).
• Work closely with project managers, contractors, and stakeholders to ensure timely project execution.
• Conduct project planning and control activities, including resource allocation, budgeting, and cost control.
• Track project performance, identifying deviations from the plan, and recommending corrective actions.
• Prepare and present project reports, including progress reports, forecasts, and performance analysis.
• Assist in risk management by identifying potential delays and providing mitigation strategies.
• Ensure the alignment of project timelines with business objectives.
• Maintain accurate and up-to-date records of project schedules and changes.
• Coordinate with other departments to resolve issues and optimize the project delivery process.

Requirements:

• Education: Bachelor’s degree in Engineering, Project Management, or a related field.
• Experience: Proven experience as a Planning and Control Engineer or similar role in [relevant industry, e.g., construction, manufacturing, oil & gas, etc.].
• Technical Skills:Strong proficiency in project management software such as Primavera P6, MS Project, or similar tools.
  In-depth knowledge of project scheduling, cost control, and resource management.
  
• Soft Skills:Excellent analytical, problem-solving, and organizational skills.
  Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders.
  
• Other Requirements:Ability to work under pressure and manage multiple projects simultaneously.
  PMP or similar project management certification is a plus.
  

How to Apply:

Interested candidates should submit their resume [email protected]

An exciting opportunity as a Planning and Control Engineer awaits the successful candidate.

Responsibilities:

· Read the Contract and understand the overall project strategy to make proper planning evaluations of the work scope

· Support the project planning team on site, receive the planning and control data, analyze and identify risks or potential problems in the project progress, present the findings to the management team

· Participate in the planning meetings and all related meetings to be aware of the main concerns and issues of the project on the site

· Comment the reports, the schedules and all the data issuances related to the site scope, warn/alert the management team if any inconsistence or anomaly is found

· Liaise between the Planning and the Construction and Assembly (C&A) teams regarding the activities happening on site, and check if the activities are happening in accordance with the last updated plan and schedule issued

Requirements

· 5 (five) years of experience in similar services in the Oil and Gas industry

· Expert understanding of planning software such as Primavera P6, MS Project, and similar

· Expert understanding of project management parameters such as WBS, Project Risks, Project Schedule, and others within the PMBOK area of knowledge

· Experience in developing, analyzing, and adjusting Schedule in Primavera P6 software for big or complex projects

· Experience in Critical Path Report issuance and analysis

· Execution of daily/weekly reports and activities controls

· Expert understanding of Key Performance Indicators (KPIs) and control curves (S-curves, Rundown curves)

· Advanced use of Office package software such as Power Point, Word, and Excel

· Experience in FPSO construction and commissioning

· Good communication skills in English language

· Flexible working at Yards

Designation: Assistant General Manager – Corporate Planning

Purpose: The role is responsible for providing business analyst support to the Associate Vice President of Corporate Planning. This position relies on analytical skills to support the planning and execution of various corporate strategies while performing a variety of tasks to aid in overall departmental functions.

Role Description:

• Assist in analyzing and preparing management summaries on competition and peers’ financial results and business strategies.
• Support benchmarking of competition in business performance.
• Conduct analysis of domestic and global trends in the auto, financial services, and housing sectors.
• Engage in analyzing key economic trends and their potential impacts on the business.
• Assist in assessing changes in the regulatory landscape, political and economic factors that may affect our business both directly and indirectly.
• Provide support for new business activities as required.
• Regularly update management on key industry developments.
• Assist in the preparation of business plans, reports, budgets, and forecasts.
• Support management in defining and implementing corporate strategies.
• Aid management in developing business planning and forecasting techniques.

Requirements:

• A Bachelor’s degree in Engineering (BE) and an MBA from a well-recognized institution.
• 10 to 12 years of relevant experience in financial analysis, competitive analysis, and understanding of macro and microeconomic fundamentals from the automotive industry.
• A strong analytical mindset with an ability to make informed decisions.
• Effective communication skills to support executive presence and articulate company direction in discussions and presentations.
• Ability to think strategically and communicate effectively with different levels of management.
• Demonstrated capability to work with ambiguity and assist in complex strategic analysis projects.
• Experience across various industries, especially in the consumer sector.
• Interest in technology and tech trends.

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Roles & Responsibilities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Corresponded to handle Accounts Payables & Accounts Receivables

• Facilitated to receive and verify invoices and requisitions for goods and services.

• Performed reconciliation for suppliers' statement

• Formulated to verify that the transactions comply with the financial Policies and procedures

• Prepared bank reconciliation statement, monthly trial balance and profit & loss account

• Corresponded with preparation of monthly management reports tracking financial performance against budget

• Facilitated with providing commentary on management reports

• Formulated with preparation of cashflow forecasts

• Recommended with Variance Analysis around actual results compared to the budget and forecasts for each profit and cost centre

• Play a lead role in compiling the annual budget with senior management

• Analysed trends and financial performance across business units

• Persuaded with month end accounting including reconciliations and journals

• Supervised and trained junior staff

• Coordinated with taking part in systems and process improvement initiatives.

• Corresponded to handle Accounts Payables & Accounts Receivables

• Facilitated to receive and verify invoices and requisitions for goods and services.

• Performed reconciliation for suppliers' statement

• Formulated to verify that the transactions comply with the financial Policies and procedures

• Issued E-invoices to the government organizations as well as manual invoices

• Monitored and reviewed of outstanding invoices, follow up with operations on status.

• Well Established Company
• Salary $2500 - $3000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• To assist and attain growth in sales
• Develop new account and servicing existing customers
• Spontaneous towards customer’s business request, and reply to emails, Request for Quotations/Proposal, or enquiry within the same day
• Enhance customer’s experience with better speed to market
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Professional Certificate / Nitec in Business Administration and/or equivalent with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

Website User Behaviour Documentation:

• Analyse and document the current user journey on the website, identifying key touchpoints, user interactions, and behaviours.

• Map out website features and functionalities, including forms, navigation flows, and user inputs.

• Collaborate with UX/UI and development teams to gather additional insights and ensure documentation accurately reflects the user experience.

• Identify areas for process improvements based on observed user behaviour and document recommendations for optimization.

API Behaviour Documentation:

• Document existing API functionality, including endpoints, request/response structures, authentication, and error handling.

• Work with technical teams to analyse API behaviour, identify dependencies, and ensure comprehensive documentation.

• Create and maintain detailed documentation outlining how APIs interact with the website and other systems.

• Work with developers to identify gaps or issues in API functionality and document solutions or improvements.

Vendor Requirement Clarification:

• Set up and manage calls with external vendors to clarify requirements for integration, functionality, and data exchange related to the website and APIs.

• Develop a clear agenda for vendor calls and ensure that all relevant questions are addressed during meetings.

• Document and communicate vendor responses and requirements clearly to internal stakeholders, ensuring proper alignment.

• Follow up with vendors to resolve any ambiguities or discrepancies and ensure that all technical requirements are captured accurately.

Collaboration & Communication:

• Work closely with internal teams, including product owners, developers, QA, and UX/UI designers, to gather insights and ensure alignment on website and API requirements.

• Provide clear, detailed documentation that is easy to understand by both technical and non-technical stakeholders.

• Act as the point of contact between internal teams and external vendors, ensuring smooth communication and effective problem-solving.

• Ensure that all documentation is regularly updated to reflect changes in user behaviour, website features, and API functionality.

Required Qualifications:

Education: Bachelor’s degree in Business Analysis, Information Technology, Computer Science, or a related field (or equivalent work experience).

EXPERIENCE:

• 3+ years of experience in business analysis, with a focus on web and API documentation.
• Strong experience working with external vendors to clarify requirements and document technical specifications.
• Proven track record of creating clear, concise, and detailed documentation for both technical and non-technical audiences.
• Hands-on experience with documenting API integrations, web behaviours, and user flows.

SKILLS & KNOWLEDGE:

• Solid understanding of web technologies (HTML, CSS, JavaScript, APIs, RESTful services, etc.).
• Proficiency with business analysis and documentation tools (e.g., JIRA, Confluence, MS Visio, or similar platforms). Experience with API testing tools like Postman or Swagger, and knowledge of common API protocols (REST, SOAP).
• Familiarity with web analytics tools (e.g., Google Analytics, Hotjar) to analyse and document user behaviour.

SOFT SKILLS:

• Strong communication and interpersonal skills, capable of interacting with both technical and business stakeholders.
• Excellent organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Detail-oriented with a focus on accuracy and completeness in documentation.
• Strong analytical and problem-solving skills, with the ability to break down complex systems and processes.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Data Source Visualization
• Visualization of the resource systems, files and filed information for creating internal /external reports.
• Data mapping of downstream systems.
• Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them
• Provide Local insights and feedback to project planning with Area PM
• Other regular reporting such as regional progress, challenges and success to Area PM

Requirements:

• Understanding of downstream data flows for report creation
• Hands-on experience of using MS Access, Excel macro and UiPath (RPA)
• Experience of implementation of information systems
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant
• Experience in project implementation from user side
• Experience in utilization of AI(expected to consider how to utilize Wiz Chat in this PJ)
• Willingness to undertake travel within the APAC region to interact in person with Front-, Middle- and Back-Office teams to gather the necessary requirements
• An acute attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

-----------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

-----------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

The business Consultant job description should start with an interesting, eye-catching introduction.Here is an idea of what this introduction may look like:We are looking for a qualified Business Consultant to join our team! As a Business Consultant, you will be responsible for helping our clients reform and improve their operations and support their business by providing various business solutions.In addition, you will undertake and manage projects on behalf of the client’s business when it lacks resources, ideas or motives to perform them in-house.Business Consultant duties and responsibilities
The business Consultant job description should contain the following duties and responsibilities:Plan, organize and manage business projects for clients
Based on clients’ requirements, work on projects related to recruiting, payroll, production, budgeting, promotional campaigns, etc.
Communicate with and meet with clients when needed
Perform initial assessments for each client before the project begins
Collect as much information about the client’s business as possible
Understand clients’ needs and wants
Perform research using shadowing, interviews, surveys, reading reports, etc.
Constantly recommend solutions for improvement
Develop detailed business plans
Determine the project’s KPIs
Track KPIs and prepare reports
Business Consultant requirements and qualifications
The business Consultant job description should contain the following requirements and qualifications:X years of experience as a business consultant or similar role
Critical thinker
Problems solver
Great negotiation skills
Great communication and interpersonal skills
Knowledge of diverse business areas and fields such as IT, Marketing, HR, etc.
Proficiency in MS Office
Familiarity with business management software such as CRM and ERP
BSc/BA in business administration or relevant field
MSc/MA in a specialized business field is a plus
Certified Management Consultant is a plus

Main responsibilities

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.
• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

We are seeking a proactive and organized Business Administrator to support our day-to-day operations and ensure smooth workflows across various departments. The ideal candidate will be responsible for coordinating administrative activities, managing resources, and providing exceptional support to team members. This role offers the opportunity to work closely with leadership, grow within the organization, and make a meaningful impact on business efficiencies and outcomes.

Key Responsibilities

1. Office AdministrationOversee general office functions, including managing supplies, equipment, and vendor relationships.
   Maintain and update operational policies and procedures to improve efficiency.
   
2. Data Management & ReportingOrganize and maintain company records, databases, and documentation.
   Generate regular reports and analyses for management review, ensuring data accuracy.
   
3. Scheduling & CoordinationCoordinate and schedule meetings, appointments, and travel arrangements for executives and team members.
   Organize company events, training sessions, and team-building activities.
   
4. Financial SupportAssist in budget tracking, expense reporting, and invoicing.
   Collaborate with finance and accounting teams to ensure timely processing of transactions.
   
5. Internal Communication & Team SupportServe as a central point of contact for administrative inquiries and issues.
   Support cross-functional teams by streamlining communication and ensuring project deadlines are met.
   
6. Process ImprovementIdentify opportunities to optimize workflows and implement best practices.
   Proactively propose solutions to enhance day-to-day operations.
   

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in an administrative or operational support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with project management tools.
• Ability to handle sensitive information with confidentiality and discretion.

Skills & Attributes

• Attention to Detail: Ensures accuracy in reporting, scheduling, and data management.
• Problem-Solving: Capable of identifying issues and implementing practical, effective solutions.
• Adaptability: Thrives in a fast-paced environment and can handle multiple priorities.
• Collaboration: Works well in a team environment and builds strong relationships across departments.
• Proactivity: Takes initiative and anticipates the needs of the business and team.

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau