The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

· Retail experience

Functional Skills (Hard / Technical)

· Identification of, and follow up on customer concerns

· Ensure that service standards and importance of service recovery are adhered to

· Opening, operating and closing of shift procedures

· Ability to count money accurately without error

Performance (Soft / Core)

· Able to make customers feel at ease and comfortable

· 6-star service

MAIN PURPOSE

The Management Trainee provides strategic support in deployed departments across the Group of Companies

such as Operations, Corporate Development, Corporate Finance, Human Capital, and Sales / Business

Development for 18 to 24 months, learning about business operations and eventually specialise in a particular area depending on interest and organisational needs.

MAIN DUTIES AND RESPONSIBILITIES

1. To provide executive and administrative support to the management and/or HODs in the deployed departments.
2. To participate in company certification and quality assurance programmes.
3. To represent the company at corporate events and trade shows.
4. To update manuals and documentation such as SOPs.
5. To participate in strategic planning and implementation of policies and assist management with the implementation of new policies.
6. To assist in company digitisation efforts and IT administration.
7. To record company meetings and coordinate meetings as committee secretary.
8. To organise and participate in company internal events and programmes.
9. To carry out any other duties as assigned by the Head of Operations, including adhoc deployment for projects.

REQUIREMENTS

1. Preferable to have at least one year of working experience in any generalist fields such as marketing, HR, finance.
2. Willingness to be rotated between various departments and positions for career progression.
3. Minimum degree holder with good results.
4. Meticulous, good interpersonal skills and willingness to learn.

WORK LOCATION

Loyang Way or Changi Airfreight Centre (as needed)

• Possess a deep understanding of network protocols, risk management, security standards, and regulatory compliance.
• Analyze network traffic patterns, identify bottlenecks, and track performance to proactively address issues and optimize network efficiency.
• Actively participate in network audits and collaborate with stakeholders to ensure the Bank's APAC network adheres to bank rules and regulatory guidelines.
• Establish and enforce network operational procedures, supervise the Network Operations team, review KPIs, and ensure SLAs are met.
• Manage vendors and service providers, including MSAs and SAs, to optimize service reliability and cost-efficiency.
• Coordinate with cross-functional teams on network planning and service-related matters, such as DR drills, third-party risk management, asset management, lifecycle management, privilege access management, and patch management.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Possess a strong understanding of network budget planning, including Capex and Opex.
• Develop and maintain network performance reports for management review.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with at least 5 years of experience as a Network Operations Lead or Senior Network Engineer.
• Minimum of 8-10 years of experience in network planning, design, and implementation.
• CCNP/CCDP, ITIL, or equivalent certifications. CCIE certification is preferred.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Proven hands-on experience in network deployment for large enterprises and data centers.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5, or equivalent network devices.
• Proven ability to work effectively with cross-functional teams.
• Prior experience in the banking or financial industry is advantageous.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Strong technical writing and documentation skills.
• Excellent written and verbal communication skills, capable of presenting to both technical and non-technical audiences.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description:

1. Establishing and accomplishing business objectives
2. Builds business and obtains profit contribution by managing and guiding sales Branch Managers in South East Asia, Middle East and Africa.
3. Maintaining relationships with clients at higher level.
4. Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling and disciplining managers; communicating values, strategies and objectives; assigning accountabilities; planning, monitoring and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
5. Accomplishes subsidiary objectives by establishing plans, budgets and results measurements; allocating resources; reviewing progress; making mid-course corrections.
6. Coordinates efforts by establishing procurement, production, marketing, field and technical services policies and practices; coordinating actions with corporate staff.
7. Builds company image by collaborating with customers, government, community organizations and employees; enforcing ethical business practices.
8. Maintains quality service by establishing and enforcing organization standards.
9. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
10. Contributes to team effort by accomplishing related results as needed.
11. Prepares reports for Headquarter office in Japan by collecting, analyzing and summarizing information.
12. Develop sales strategies in the Asia-Oceania region, formulate sales and profit budgets for each market and branch, and promote activities to achieve those goals.
13. Set up Sales and Marketing plans / budget by countries through coordinating with other branches and departments.
14. Control the project lists by coordinating with other branches and companies.
15. Design data modeling/analysis services that are used to mine enterprise systems and applications for knowledge and information that enhances business processes.
16. Oversee, monitor and analyze all operational risk management activities of the organization and reports to the Board.
17. Create and implement strategies and plans for disaster recovery and business continuity.
18. Coordinate mock disaster exercises regularly to improve on the plans and procedures.
19. Responsible for the Sales and Business Development for the range of company products both locally and overseas.

Job Requirements:

1. At least 3 years of experience as a Sales General Manager or above in a global company.
2. Bachelor Degree with minimum 15 years of Sales and Marketing experience is a must.
3. Well versed in Business Japanese Language to liaise with counterpart in abroad.
4. Proficient in Microsoft Office Skill (Word, Excel and PowerPoint).

Duties and Responsibilities

A) Primary

(1) Assist in material planning follow Sales Forecast.

(2) Process Direct material / indirect material purchase

(3) Follow up, coordinating, and monitoring import shipping documents

(4) Follow up, coordinating, and monitoring import shipping documents

(5) Assist in the general administrative duties of the department

(6) Work together with the Assistant Purchasing Manager on Raw Material and FG BOM Creation

B) Secondary

(1) Any other duties assigned from time to time.

Experience/Skills Required :

(1) Preferred skill(s): Basic Computer Skills e.g., Basic Excel and Word.

(2) Excellent communication skills in English and Mandarin.

(3) Good communication and interpersonal skills, eager to learn, able to multi-task and work independently with minimum supervision.

(4) Meticulous and with positive working attitude.

Qualifications :

(1) GCE ‘O’ levels, ITE, Fresh Grads are welcomed.

Responsibilities:

• Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
• Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
• Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
• Manage backorders, ensuring efficient resolution and clear communication with customers.
• Review and approve customer claims and credit memos within the SAP system.
• Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
• Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
• Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
• Travel as needed to meet with suppliers for business discussions and relationship management.
• Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
• Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
• Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
• Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
• Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
• Approve staff leave requests through the system while maintaining adequate operational coverage.
• Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
• Undertake additional tasks and responsibilities as assigned by management.

Requirements:

• Diploma/ Degree in any fields
• At least 3 - 5 years of customer service, order management and delivery management
• Prior experience in managing a team
• Knowledge of SAP
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview

Candidates are required to be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of services.

To succeed in this role, the PMO should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process requirements.

Key Area of Responsibilities (KAR):

• Project scheduling and resource planning, considering dependencies.
• Management of project issues and document creation for management reporting.
• Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).
• Responding to regulatory requirements and supporting administrative tasks.
• Regularly reporting on progress, challenges, and solutions to leadership.
• Planning: Project scheduling and resource planning for projects overall considering dependency of each of them.
• Liaison of PMOs across all corporate banking business areas.
• Commit to advancement of project, by confirming and following up the progress of entire business areas, sharing issues and actions towards them with other business areas, etc.
• Consolidation of status reported by each business area’s PMO, and reporting to Overall Control & Planning.
• Cost and Resource Coordination across business area, working closely with Overall Control & Planning.
• Coordination with stakeholders, including Business and IT, to ensure meeting their needs and expectations.

Requirements:

• Proven experience in PMO roles, particularly in large-scale banking or financial services projects.
• Strong understanding of project scheduling, resource planning, and issue management.
• Knowledge of regulatory requirements in the banking sector, including compliance and risk management.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and senior leadership.
• Ability to manage multiple projects simultaneously, with a keen attention to detail and a proactive approach to problem-solving.

Join us as Analyst, Total Fund Management at AIA Investment Management!

The main objectives of this position are to support the management of multi-asset portfolios and various investment initiatives.

The Analyst helps support management of multi-asset portfolios that invest across public assets/geographic regions/sectors/factors/currencies. The Analyst is expected to perform qualitative and quantitative analysis, and translate these into implementable investment strategies.

The Analyst will collaborate with other professionals in AIAIM as well as AIA Group to achieve the position’s objectives. The role requires good communication and collaboration with key stakeholders.

Responsibilities

• Support Portfolio Manager(s) in management of multi-asset portfolios in accordance with investment mandate, including implementation of TAA overlays
• Enhance existing investment chart pack by incorporating insightful indicators that can update stakeholders of key developments across various financial markets
• Perform quantitative (e.g. backtests of investment strategies, monte carlo simulation) and qualitative analysis to support idea generation, portfolio construction and risk management
• Work closely with colleagues in Middle Office and Operations to enhance trading processes, portfolio risk monitoring and performance attribution of multi-asset portfolios
• Prepare presentation materials that effectively explains investment strategy and performance drivers to stakeholders

Requirements

• Ideal candidate would have around 5 years of relevant experience, preferably in multi-asset role
• Excellent programming (e.g. Python) and quantitative skills (e.g. multi-asset modelling, time series analysis)
• Familiarity with Bloomberg is preferred
• Well versed in Microsoft Office (Excel, Powerpoint)
• Team player with strong work ethic
• Excellent interpersonal, engagement and presentation skills
• Proactive with high level of motivation and able to adhere to tight deadlines
• Bachelor or higher degree
• Professional qualification such as CFA will be viewed favorably

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Purpose of the Job

We are seeking an experienced SMB representative to join our One Samsung B2B team. The successful candidate will be responsible for Planning, Operation, and business development supporting the SMB business, with a focus on Online channels.

He/She will manage overall BO (Business Opportunities) and Revenue data analysis and reports. He/She will actively manage/analyze various data and information, and make a clear and simple summary for executives as well as subsidiaries.

This role requires a strong understanding of SMB and online business in Southeast Asia and Oceania, excellent communication skills, and the ability to work collaboratively with cross-functional teams.

Roles & Responsibilities

Key Responsibilities

· Responsible for incubating, accelerating, balancing, coordinating, monitoring, and reporting on the selected project(SMB)

· You will be using project management techniques to create value for the business and ensure the successful execution of business strategy. You will coordinate the efforts of the broad range of departments and business units including but not limited to sales, marketing, service, online, finance and accounting, etc.

· Facilitate strategic and productive meetings and drive thoughtful discussions with diverse stakeholder groups

· You will actively manage/analyze various data and information, and make a clear and simple summary for executives as well as subsidiaries

· Perform as a strategic planner for SMB, and Make the best analysis/reports to support the team as an operational expert

Job Requirements

· Experience in online and operation

· At least 8+ years’ experience in a similar role

· Product Manager experience & knowledge will be also recommended to set up a practical plan to sell Samsung’s products

Functional Competencies

· Mastery of Microsoft Word, Excel, PowerPoint, and SFDC is a must,

· Analysis and Operational excellence are strongly recommended

· Ability to influence, mentor, and motivate project/team members in a positive, accountable, and collaborative approach

· Combine a hands-on attitude with the ability to take a helicopter view.

· Able to bridge functional and organizational divides to align different opinions behind common goals

Job Description & Requirements

Job Description:-

- Maintain high standards of customer service to encourage new and repeat visits

- Maintain high standards of hygiene and comply with all health and safety regulations

- Perform opening/closing procedures in the restaurant

- Perform full cycle of both service and kitchen operations

- Deal with initial feedback from customers & report to superior accordingly

- Other ad hoc tasks when needed

Pre-requisites :

- Minimum a degree from recognised University in any field

- Able to converse fluently in English

- Possess a cheerful disposition, and willingness to learn

- Able to work under pressure

- Able to work on weekends & Public Holidays

Responsibilities:

• Will involve in a lots of calling (call Desktop engineers for urgent or priority case)
• Validate forms submitted by users
• Process forms based on request type
• Follow up on requests submitted
• Respond to enquiries on forms
• Update user profile records
• Update asset entries
• Generate internal SR reports

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. <R24124925> <Chow Xuan Ling>

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.
• Familiarity with C. C++, Pyton and Java languages

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Sales Project Engineer

• Address: Bukit Merah
• 5 Days 8.30am to 5.30pm
• $2500 to $3500 depends on experience

Requirements

• Nitec or Diploma in Electrical Engineering or Equivalent
• At least on year experience in sales/customer service
• Electrical Knowledge

Job scope

Your job and responsibilities include support sales personnel for pre-sales activities, proposing solution that suits customer needs & resolve related solution for site preparation, installation, start-up, commissioning, repair and maintenance of Electrical Power System, Structural cabling, Fire suppression system, UPS, Security Access and CCTV Monitoring System etc.

To supervise and oversee the work progress of project sites. This includes attending to site meeting, coordinating with appointed sub-contractors of various services to see to a smooth completion of projects.

You will be assisting the Electrical Service Department in providing technical support to our staff, customers, and dealers.

Prepare and maintain all project management documentation in accordance with company’s best practices.

Planning and monitoring the project to ensure successful completion within planned timeline as well as status of progress-in-work and report all matters related to project and services.

You are required to perform a complete in-house testing of Power equipment’s.

Answer and attend to service calls, fault-finding, repair and troubleshooting of Electrical System and Power equipment malfunction.

Establish and maintain excellent relationships with the customer project team, supplier, sub-contractors, and clients.

Coordinate and liaise with PEs and/or site supervisors on detail drawings, layout planning and understanding of site requirements.

Prepare, submit, and follow up with applications to the relevant authorities or building management where required.

Preparation of electrical products data & engineering drawing in AutoCAD (2D, 3D).

You may be assigned with other job duties and functions as may be instructed from time to time by your superior or the management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking at a number of openings for multiple companies for similar roles.

For contact details, Please refer below:

Responsibilities:

Identify New Opportunities

• Research and identify potential markets, industries, and strategic partnerships that align with the company’s growth objectives.
• Conduct in-depth market analysis, competitive intelligence, and feasibility studies to inform and support business case development.

Strategic Planning

• Develop and refine business development strategies to achieve the company’s growth targets and objectives.
• Create, present, and communicate comprehensive business proposals and strategic plans to senior management.

Project Management

• Lead and manage business development projects from initiation through to completion, ensuring timely delivery and adherence to quality standards.
• Develop detailed project plans, timelines, and milestones, and actively track and report on progress.
• Identify potential project risks, implement mitigation strategies, and resolve any challenges or issues that arise.

Stakeholder Management

• Collaborate with cross-functional teams to ensure alignment and successful execution of business development initiatives.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and vendors, to foster long-term collaboration and growth.

Financial Management

• Prepare and manage budgets for business development projects, ensuring efficient allocation and utilization of resources.
• Analyze financial data, prepare detailed reports, and provide actionable insights to support strategic decision-making.

Requirements:

• Minimum Diploma / Bachelors degree in Business Administration, Marketing, or a related field.
• Minimum 3 to 5 years’ experience in business development, project management, or a related role.
• Proven experience in the logistics and freight forwarding industry
• Demonstrated experience in managing projects with multiple stakeholders,
• Strong expertise in market research, sales strategies, and negotiation principles
• Exceptional analytical, problem-solving, and decision-making abilities
• Outstanding communication and interpersonal skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.

Job Summary

The successful candidate will collaborate with internal teams and stakeholders to gather and understand data requirements while driving the implementation of broad data initiatives across the organization. This role is essential to ensure data solutions align with business objectives and improve overall data quality and usability.

Key Responsibilities

• Collaborate with business stakeholders and engineering teams to gather, understand, and translate data requirements for broader organizational data initiatives.
• Implement scalable data processes that can be reused across similar use cases and adapt to evolving business demands.
• Work with internal engineering teams and external data vendors to resolve technical data-related issues.
• Provide timely and effective support to end users, addressing data-related queries or issues.
• Develop and maintain comprehensive documentation for data management activities, including operating models, processes, implementation designs, and user acceptance test results.
• Monitor and report on the effectiveness of data initiatives, offering insights and recommendations for continuous improvement.
• Stay updated on the latest industry trends and best practices in data management.

Mandatory Skills

• A degree in Computer Science, Information Technology, or a related field.
• Proven experience in data management, including areas like metadata, data quality, and data discovery, with a focus on enterprise-level data products.
• Strong understanding of financial data and data management best practices.
• Familiarity with the complex data security and technical challenges faced by large organizations.
• Extensive knowledge and hands-on experience with SQL, including data storage and management in relational databases such as Snowflake, Microsoft SQL Server, and Oracle.
• Awareness of leading data management trends and practices in the financial industry, particularly those addressing data quality and business-technology alignment.
• Excellent analytical, communication, problem-solving, and documentation skills.
• Ability to work independently and collaboratively in a team setting.

Preferred Skills

• Experience and knowledge of Python.
• Certification in data management or data quality (e.g., DAMA, CDMP) is an advantage

Responsibilities:

As a Power BI Analyst, you will be responsible for analysis and development tasks as part of planning, design, build, or test phases of Power BI-related deliveries. Your day-to-day activities will include analyzing and mapping raw data, defining user requirements, and developing Power BI visualizations. Under the oversight of the Power BI development lead, you may also build queries in Power Query and M, design simple to medium complexity models, write DAX measures, or document best practices in a governance-related engagement.

• Collaborate and manage the team to perform, make team decisions, and engage with multiple teams to contribute on key decisions.
• You will also provide solutions to problems for your immediate team and across multiple teams.
• Advanced proficiency in Microsoft Power Business Intelligence (BI) Desktop is required.
• Microsoft Azure Data Factory and Azure Synapse Analytics, both with advanced proficiency, are recommended.
• Develop innovative Power BI visualizations to effectively present data insights
• Collaborate with stakeholders to gather user requirements and ensure the accuracy of data analysis
• Conduct data analysis and mapping to transform raw data into meaningful insights
• Design and develop simple to medium complexity models using Power Query
• Write DAX measures to calculate and summarize data in Power BI visualizations

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Description
We are seeking a dynamic and experienced Business Consultant/Developer to join our team in the Information Services industry.

In this multifaceted role, you will leverage your expertise to provide strategic guidance and innovative solutions that enhance operational efficiency and drive business growth for our clients.

As a candidate, you will possess a unique blend of consulting acumen and technical development skills, enabling you to bridge the gap between business needs and technological advancements.

You will work closely with various stakeholders to identify challenges, develop comprehensive plans, and implement effective solutions.

Your contributions will directly impact our clients' success, allowing them to navigate the complexities of the digital landscape with confidence.

This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about using technology to solve real-world business problems. If you have a proven track record of delivering high-quality consulting services and developing robust solutions,

we invite you to be a part of our innovative team. Join us in shaping the future of information services and delivering exceptional value to our clientele.

• Responsibilities
  Analyze client requirements and challenges to develop tailored solutions.
  Design and implement innovative development strategies that align with business objectives.
  Conduct workshops and interviews with stakeholders to gather feedback and insights.
  Collaborate with cross-functional teams to ensure project milestones are met.
  Develop detailed project plans, outlining timelines, deliverables, and resource allocation.
  Monitor project progress and deliver ongoing support to clients post-implementation.
  Prepare and present comprehensive reports and recommendations to clients.

Requirements
Master's degree in Business Administration

• With relevant 8 years of experience
• Must work on weekends mostly and must be able to travel whenever needed.
• 6 Days work
• Must be able to liaise with Tamil and Hindi speaking clients.
• Proven experience as a business consultant or developer in the information services sector.
  Strong knowledge of project management methodologies and tools.
  Excellent problem-solving skills and the ability to think critically.
  Proficiency in software development languages and methodologies.
  Exceptional communication and interpersonal skills for client interactions.
  Ability to work independently and manage multiple projects simultaneously.

Responsibilities

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions
• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Excellent communication skills (verbal and written in English)
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset
• Hands-on experience in SQL
• Jira XRAY knowledge
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong knowledge on Domestic payment systems (RTGS) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities:

• Conduct in-depth financial and operational analysis to identify client challenges and opportunities.
• Develop and implement tailored business strategies, including market entry plans, financial restructuring, and operational improvements.
• Assist clients in structuring and negotiating business transactions and agreements.
• Provide insights and recommendations on compliance, corporate governance, and regulatory requirements.
• Prepare detailed reports, presentations, and proposals for stakeholders.
• Collaborate with cross-functional teams and maintain strong client relationships to ensure project success.
• Stay updated on industry trends, economic developments, and regulatory changes to provide relevant advice.

Requirements:

• Bachelor’s degree in Finance, Law, or a related field.
• At least 3 years of experience in investment banking, consulting, or a similar role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and present clear insights.
• Excellent communication and interpersonal skills to engage with clients and stakeholders effectively.
• Knowledge of Singapore’s regulatory and business environment is highly advantageous.
• Ability to manage multiple projects and meet tight deadlines.
• Good communication skills and ability to work both independently and in a team.

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc