As an Project Engineer, you will be responsible to execute project as planned cost and manage the order risk to satisfy customer and keep our promise.

Your Tasks as a Project Engineer will include the following:

• Review Project specification and requirement and highlighting the deviations between Sales technical offer and Project requirement to Contracts Manager/Engineer.

• Produce project design to meet project specification and technical offer, ensuring accurate information to meet project delivery.

• Liaise with internal/external customers and suppliers on technical matters

• Support Sales and Production on technical details.

• Responsible to arrange the factory acceptance test and Site acceptance test from customers

• Implement cost effective design and project management methods.

• Responsible for project dossier (document and drawing) preparation and submission.

Ideally you should have a degree or above, Electrical Engineering background preferred and other engineering degree may apply. Fresh graduates are welcome to apply.

You must have strong sense of responsibility, teamwork and customer oriented. You must be able to speak, read and write English.

Salary : $3,000 - $4,500

Responsibilities:

• Assist in managing residential and condominium interior design projects, ensuring alignment with client objectives and design vision.
• Track project timelines, supporting the seniors in maintaining project progress.
• Attend site visits, assist in quality checks, and help ensure design intent is followed.
• Collaborate with the seniors, contractors, and suppliers to ensure smooth communication and coordination of project tasks.
• Support the design and project phases by overseeing task execution and ensuring alignment with the design.
• Assist in preparing and consolidating drawings, project documentation, including reports, specifications; review and check drawings.
• Work closely with the seniors to resolve any project related issues.
• Assist in ensuring project activities align with policies, industry standards, and local regulations.
• Foster a collaborative and positive working environment within the design team, contributing to a positive and productive workplace culture.

Requirements:

• Bachelor’s degree in Interior Design or a related field.
• Experience in residential or condominium interior design projects.
• Experience in both design and project management roles.
• Project management skills with the ability to handle projects independently.
• Familiarity with design standards for residential and high-rise condominium developments will be a plus .
• Knowledge of local authority compliance, design practices, and materials.
• Proficiency in design software (AutoCAD, SketchUp, Photoshop, Microsoft Office, GSuite, etc.).
• Attention to detail, organizational skills, and problem-solving abilities.
• Good communication and interpersonal skills, with the ability to coordinate with clients, consultants, contractors, suppliers, and team members.

Roles and Responsibility:

• Ensure performance complies with specications, technical clarications, and drawings.
• To guide and supervise on works arrangement and site activity.
• To check all installation drawings and prepare relevant schedule.
• Monitor the daily progress of activities and prepare daily report of the status of each assignment.
• Managing project budgets.
• Able to work on weekend/public holiday.
• Able to work regularly under rooftop.
• Able to use Microsoft suite of Software including project.
• Prociency in AutoCAD is preferred.
• Good organizational skills and communication skills.
• Good technical competency.
• Carry out the electrical cabling works, tray & trunking works with installation.
• Experience in integration of the sites.
• Minimum Certicate requirement in Safety Supervisor.
• Candidates with a Diploma in Electrical and Electronics Engineering or above Minimum 10 years working experience on related sites

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Responsibilities

• Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.
• Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.
• Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.
• Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.
• Provides proactive, strategic system consulting services representing HR-owned data.
• Provides knowledge and best practices on the system functionality.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

• IT Degree/Diploma or major in Information Technology or related area
• Minimum 1 year working experience HRMS Project Implementation.
• Familiar with Human Resources related processes
• Familiar with Singapore statutory leave policy, CPF computation.
• Good knowledge of Singapore statutory leave policy, overtime policy, CPF, SDL, Fund computation is a plus.
• Basic SQL knowledge for the checking data in database.
• Basic Excel functions for the Data Migration/Clean up.
• Candidates with fluent English skills and experience in multinational environments are preferred for effective cross-cultural communication and collaboration.

Responsibilities:

• Assist in project planning, defining scope, and maintaining project schedules.
• Coordinate procurement of materials and equipment, manage vendor relationships.
• Maintain project documentation, contracts, change orders, and reports.
• Act as a point of contact between project managers, subcontractors, and site personnel.
• Monitor construction activities for compliance with specifications and safety standards.
• Promote and enforce safety regulations on the construction site, conduct safety inspections.
• Assist in monitoring project budgets and expenses, identify cost-saving opportunities.
• Manage change orders and their impact on project timelines and budgets.
• Identify potential risks and develop mitigation strategies, maintain contingency plans.

Requirements:

• Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred).
• Proven experience in construction coordination or a related role.
• Class 3 license
• Knowledge of construction processes
• Strong organizational, multitasking, communication, and interpersonal skills.
• Familiarity with construction-related regulations and safety standards.

Other:

• 6 Days work week
• Transport provided

Responsibilities:

• Assist in project planning, defining scope, and maintaining project schedules.
• Coordinate procurement of materials and equipment, manage vendor relationships.
• Maintain project documentation, contracts, change orders, and reports.
• Act as a point of contact between project managers, subcontractors, and site personnel.
• Monitor construction activities for compliance with specifications and safety standards.
• Promote and enforce safety regulations on the construction site, conduct safety inspections.
• Assist in monitoring project budgets and expenses, identify cost-saving opportunities.
• Manage change orders and their impact on project timelines and budgets.
• Identify potential risks and develop mitigation strategies, maintain contingency plans.

Requirements:

• Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred).
• Proven experience in construction coordination or a related role.
• Class 3 license
• Knowledge of construction processes
• Strong organizational, multitasking, communication, and interpersonal skills.
• Familiarity with construction-related regulations and safety standards.

Other:

• 6 Days work week

Planning co-ordination with main contractor and sub-contractor

- Arrange and co-ordination for fabrication and installation of steel structural

- Arrange and co-ordination of manpower for fabrication and installation

- Preparation Mathod Statement, risk accessment and safe work procedure

- willing to learn & positive mindset

- Email send to [email protected]

Planning and co-ordination with main contractor and sub-contractor

- Arrange and co-ordination for fabrication and installation of steel structural

- Arrange and co-ordination of manpower for fabrication and installation

- Preparation Mathod Statement, risk accessment and safe work procedure

- willing to learn & positive mindset

- Please email resume to [email protected]

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Position Overview:
H.A.M. Creations is seeking a dynamic and detail-oriented Project Coordinator to manage cosmetics accounts, with a strong emphasis on large format printing projects. The role also includes sourcing props, obtaining quotations, and performing quality checks to ensure the highest standards in project execution.

Key Responsibilities:

• Act as the main point of contact for cosmetics accounts, ensuring smooth communication and project alignment.
• Coordinate large format printing projects, including design, production, and installation processes.
• Source props, materials, and other project essentials to meet client and project requirements.
• Request, compare, and manage quotations from suppliers to optimize project budgets.
• Perform thorough quality checks on materials, props, and printed products to ensure compliance with standards.
• Manage timelines, budgets, and deliverables for product launches, promotional campaigns, and installations.
• Work closely with internal teams, vendors, and clients to resolve any issues and maintain project progress.
• Prepare and present updates, performance metrics, and reports to stakeholders.

Requirements:

• Diploma or degree in project management, printing technology, or a related field.
• Proven experience in large format printing, sourcing, and quality control.
• Familiarity with printing processes, materials, and industry standards.
• Experience in the cosmetics or retail industry is highly advantageous.
• Strong organizational and problem-solving skills with a keen eye for detail.
• Excellent verbal and written communication skills in English (Chinese proficiency is a plus).
• Proficiency in project management software and tools.
• Ability to handle multiple projects in a fast-paced, deadline-driven environment.

What We Offer:

• Competitive salary and comprehensive benefits.
• Opportunities to work on innovative and high-profile projects in the cosmetics and beauty industry.
• A collaborative, creative, and supportive work environment.

How to Apply:
Send your resume and a cover letter detailing your experience with large format printing, sourcing, and quality checks to [insert contact email], using the subject line: Application for Project Coordinator – Cosmetics Accounts.

Join H.A.M. Creations and contribute your expertise to delivering exceptional projects in the beauty industry!

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:30pm
• Location: West
• Salary: Basic up to $3,600 + Allowance $100 + AWS + VB

Job Description:

• Oversee, manage, and coordinate project activities alongside a team of Engineers and Technicians to ensure successful project completion.
• Track and manage project progress to meet timelines, stay within budget, and maintain quality standards.
• Collaborate closely with consultants and clients to ensure project requirements are met.
• Conduct system programming and troubleshooting during the project implementation phase.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Roles & Responsibilities

• Relevant experience in Bored piles, RC works and structural steel works.
• Relevant experience in architectural building works, ID finishing fit out works and coordination.
• Must be fully conversant with Building Control Act and Regulations.
• To attend site, progress, variation and coordination meetings Interpret drawings and contract documents on works to be carried.
• To manage the site supervisors with respect to C&S engineering works, architectural and M&E engineering works.
• Recognized Degree in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Minimum 5 years of experience in the supervision of structural & architectural works.
• Must be familiar with local Regulations/Codes for Civil and Structural related to building projects.
• Must have experience in condominium project.
• A good team player and experience in leading a team of Resident Technical Officers.
• Carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.

Project Engineer (ACMV)

Responsibilities:

1) Assist Project manager in overseeing the construction activities and progress,

planning, implementation and monitoring work schedules in accordance to the master

and details work programmed.

2) Provide guidance to supervisor in relation to building works, ensure work progress

according to schedule and site inspection are carried out on time.

3) Organized resources and work out the allocation of tasks to work teams and sub-

contractors.

4) Assist the PM with on and off site meetings pertaining to technical issues.

Requirement

1) Diploma / Degree in relevant Building / Mechanical Engineering

2) Minimum 2 years working experience in construction M & E or ACMV Projects.

3) Remuneration will commensurate with qualifications and experience

4) Possess Driving license and Own Vehicle (Car Allowance provide)

Roles and Responsibilities

• Prepare, schedule, coordinate and monitor the assigned engineering projects.
• Monitor compliance to applicable codes, practices, quality assurance (QA)/quality control (QC) policies, performance standards and specifications.
• Interact daily with the clients to interpret their needs and requirements and represent them in the field.
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status.
• Assign responsibilities and mentor project team.
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support.
• Review engineering deliverables and initiate appropriate corrective actions.
• Attend meeting with client, when necessary.

Qualification Requirements

• Diploma/Degree in Engineering or relevant field.

Preferred Skills

• Proficient in AutoCAD and Microsoft Project.
• Proven working experience as a Project Engineer.
• Familiar with rules, regulations, best practices, and performance standards.
• Ability to work with multiple discipline projects.
• Project management and supervision skills.
• Decision making ability and leadership skill.
• Time management and organization skills.

• Develop comprehensive project management plan including scheduling, resource planning, capacity planning and ensure quality assurance.

• Manage project related tasks to achieve the project objectives on time and within the cost target by strictly enforcing quality, safety and customer satisfaction throughout the entire duration of the project.

• Assure effective project management, smooth and timely communication with all parties involved, in particular with the representatives of the customer.

• Sell variation orders to reach financial objectives.

• Provide regular project management reports for Work In Progress (WIP) review.

• Follow the process oriented Project Management from award until handover including all statutory requirement and deliverables.

• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirement of the processes and quality hold points defined in the work instructions (WI).

• Sign off as defined in ON 17100 for projects, execute all contractual terms to continuously protecting Schindler's financial entitlement.

• Lead the project team and assign adequate authorities and responsibilities.

• Attract, retain and develop employees to meet project needs.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Job Description:-

• Overall responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards
• Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals
• Manage Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes
• Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
• Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management
• To oversee the implementation of the project quality plan
• Handle multiple projects and work within tight schedules
• To assist in the settlement of the project final accounts at the end of the contract
• Acts as single point of contact for agency customers for transition and transformation services
• Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, company’s policy and capability
• Ensure SLA’s are achieved and client expectations are met (or exceeded)
• To build services relationships with clients and rollouts
• Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes
• Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts
• Capable of working in an international environment with virtual teams

Job Requirements:

• A degree in Engineering or related;
• 5 years management experience of technical professionals or Project Management experience
• Possess excellent planning and organization, interpersonal and communication, and problem-solving skills
• A good track record in completed MEPCM projects preferable
• Ability to coordinate and lead matrixed and diverse teams & work independently with a high level of initiatives
• Strong professional communications
• Service Delivery Management experience is an added advantage plus
• Understand and adhere to the MEPCM values
• Act in accordance with industry/professional ethics maintaining professionalism at all time
• Contribution and effort is aligned to organizational objectives
• Comply with all company HSE systems and procedures relevant to the role, in accordance with local documented HSE responsibilities and accountabilities. No work-related injuries, illnesses or adverse environmental outcomes due to incorrect or inadequate application of systems or procedures
• Participate in performance development discussions with manager initiating and managing own personal development with all CPD requirements met
• Work co-operatively and collaboratively willingly accepting share of workload and helping others when required
• Other duties as directed

Objectives Goals

• Ensure customer service excellence through professional customer interaction and management of orders during a project's lifecycle.
• Assist Project Manager as the go to person for project management internal and external customers.
• Develop & deliver training best practices in CSM and project management while focusing on building customer service excellence.
• Project Contract Management

Responsibilities | Tasks

• Responsible for branch related PSD (Internal ERP system) activities, assess continuity between contract, contract summary sheet and PSD order changes end to end.
• Coordination of all services PERI renders towards the customer, PE endorsements, planning and coordinating delivery
• Examining shop drawings and execute projects based on the approved drawings.
• Execution of external and internal kick-off meetings.
• Actively monitor, control, steer the projects and implement required actions.
• Provide project updates on a consistent basis to Project Manager
• Scheduling PERI Product Specialist on the jobsite and upon customer requests.
• Identify complaints and work for resolution.
• Receive and record customer change requests & facilitate appropriate action to ensure projects are executed within budget.
• Ensure that PERI products are appropriately used and handled on-site.
• Ensure the organization's internal contract documents are accurate and well maintained

Professional requirements, experience and skillset

• Bachelor’s degree & minimum 3-5 years of relevant work experience or more than 5 years of relevant work experience.
• Experience in customer service.
• Construction industry and equipment application knowledge.
• Proven strong leadership, communication, and personnel management skills.
• Articulate and well written.Continuous improvement focused. Fluent in English.
• Travel flexibility.
• Advanced Microsoft Office proficiency: (Word, Excel, PowerPoint, Outlook emailand calendar).
• Minimum 1-2 years projectmanagement experience. Knowledge of project management methodology.

Description:

• Handle full spectrum of project management, lead and manage site staff.

• Create and maintain comprehensive project documentation including project schedules.

• Review project plans and specifications, feedback on the design, scheduling, and cost-saving measures and identify potential construction problems.

• Conduct regular technical / site/coordination meetings to ensure time, cost, and quality targets are fully met.

• Prepare project deficiency lists and monitor projects towards timely completion according to schedule.

• Perform risk management, and enforce site safety standards are in order.

Requirements:

• Diploma or ITE Certificate in Architecture, Civil Engineering, M&E Engineering, Quantity Surveying, or higher qualifications.

• Minimum 3 years of working experience in the related field.

• Familiar with Autocad software.

Responsibilities

• Assist in project planning and scheduling.
• Review engineering designs, drawings, and specifications to ensure compliance with project requirements and industry standards
• Assist Construction Manager & Quantity Surveyor in Project Progress Claiming Work
• Coordinate with project stakeholders, contractors, and suppliers.
• Track project progress, identify risks, and implement mitigation strategies.
• Provide technical support and resolve engineering issues.

Requirements

• Diploma/Degree Civil Engineering or equivalent
• Minimum 3 years of working experience in LTA Project
• Responsible, mature, hands-on, meticulous and committed team player

Other:

• Working Day: 6 days per week

ONESECURE Asia is a high growth mid-stage startup in the exciting cybersecurity business with aggressive expansion plans in the coming year. We are seeking highly qualified and ambitious career professionals who are keen to join us, as a Project Assistant, in our path to become a market leader in our industry space.

Key Responsibilities:

• Customer Support: Act promptly on customer requests, ensuring timely and effective responses to maintain high service standards.
• Documentation Review and Reconciliation: Check and reconcile documentation related to change requests to ensure accuracy and alignment with internal processes.
• Internal Liaison: Collaborate with various internal business units (BUs) to facilitate clear communication and support the smooth execution of departmental objectives.
• Meeting Coordination: Assist the department in arranging meetings, preparing agendas, and ensuring all necessary materials are in place for effective discussions.
• Meeting Minutes: Take detailed minutes during meetings to capture key discussions, decisions, and action items for accurate record-keeping and follow-up.
• Task Tracking and Follow-Up: Support the department by tracking tasks assigned to internal BUs, monitoring progress, and following up on outstanding items as required.
• Data Cleanup and Management: Participate in data cleanup initiatives to ensure data accuracy, as well as support discussions for better data presentation.
• Change Request Management: Prepare and submit change requests as needed, ensuring compliance with established procedures and requirements.
• Ticketing and Documentation Support: Raise and manage internal tickets to support issue resolution and process improvements. Update and maintain documentation for consistency and clarity.
• Presentation and Flowchart Creation: Assist with creating presentation slides and flowcharts to support communication, training, and process visualization needs.
• Ad Hoc Support: Undertake additional administrative and support tasks as needed to contribute to the department's efficiency and operational success.

Qualifications:

• 3 years or more experience in similar roles preferred.
• Basic understanding of ICT Systems, Services and Support concepts
• Ability to maintain composure and professionalism during high periods.
• Strong organizational and multitasking skills with keen attention to detail.
• Proficiency in data management and document handling.
• Excellent communication skills for effective customer liaison and inter-personnel interactions.
• Familiarity with change management processes, ticketing systems, and presentation tools (e.g., PowerPoint) is a plus.
• Ability to work well independently and collaboratively in a team-oriented environment.

Key Responsibilities:

• Business Development: Identify new market opportunities and drive initiatives to expand Locker & Lock®’s presence. Develop growth strategies aligned with company objectives, build partnerships, and secure new business opportunities.
• Client Relationship Management: Act as a primary point of contact for clients, understanding their unique storage requirements and providing tailored solutions to enhance satisfaction and long-term partnerships.
• Project Management: Lead the planning, execution, and delivery of storage solution projects. Coordinate resources, manage timelines, and ensure projects are completed within budget and to high standards.
• Cross-functional Collaboration: Work closely with internal teams, including engineering, sales, and marketing, to ensure alignment and achieve project goals.
• Reporting and Analysis: Track project progress, prepare reports, and analyze outcomes to assess project success and refine future strategies.

Requirements :

• Bachelor’s degree in business, Project Management, or a related field.
• Proven experience in business development or project management, ideally in a B2B or technology-related field.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills.
• Strong analytical skills to assess project performance and market trends.

• New Railway& Tunnel project in West area.
• Permanent role/ 5 workdays/ Basic $12k + Variable bonus
• Having Design for safety professional (DFSP) certification and experience in MRT/ railway projects is mandatory.

Our client is a reputable MNC and leading A1 main contractor diverse in civil and infrastructure projects both locally and overseas.

Job Description:

• Lead Risk Management team and coordinated Risk Management implementation.
• Coordinate with QPD and Internal Design team to prepare the documentation for Civil design safety and CNSS submission to LTA.
• Prepare and deliver all necessary Method Statement & Risk Assessments for the projects
• Facilitate the hazard identification and Risk assessments for preparation of safety submission.
• Attend LTA’s project Safety Committee Meeting (PSCM) for review of CNSS
• Maintenance of risk registers.
• Liaise with the external RMFs on hazard management
• Liaise with various government authorities and external agencies to get the necessary approval.

Job Requirements:

• Minimum Degree in Civil Engineering and/or relevant field.
• Require Design for safety professional certificate.
• Minimum 8 years of experience in civil/ infrastructure/ construction work.

To apply, please include the following details in your resume:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.