JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Perform route mapping and navigation testing
• Assists in setting up the servers and other peripherals needed for robot operations
• Execute hardware and system upgrade or modification
• Provide technical support to the Service Team for Tier 3 - Software and System issues whenever necessary
• Conduct training to the Product Operators and Service Team for the newly setup system, equipping them with product operations and basic troubleshooting knowledge
• Coordinates with stakeholders, ensuring effective communication and providing regular progress reports
• Escalate higher level issue whenever necessary
• Prepare and submit relevant Operations documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Diploma, Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
• Proven relevant work experience of at least 2 years
• Strong background in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Familiarity in mechanical/electrical hardware installation, setup and troubleshooting
• Familiarity in system/network installation, setup and troubleshooting
• Familiarity in AutoCAD, ElcoCAD and any other design and planning software
• Familiarity of LINUX (Ubuntu) System and software troubleshooting will be an added advantage
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Proficiency in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

• Willing to travel locally in a short notice
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed

Work closely with project managers and stakeholders to coordinate project resources and information, ensuring that the project requirements are met. As a Project Engineer (PE) you will be responsible for working across multiple teams while executing project plans and revising as appropriate to meet changing needs and requirements.

Project Tasks

• Discipline in detailed documentation and reporting of projects plan, project status and issue logs.
• Identify and schedules customer-facing meetings to assure effective completion of projects Manages day-to-day operational aspects of a project schedule.
• To assist in install, setup, testing and provide technical support for the product installation team.
• Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Review technical documentation of projects and implementations as well as service deliverables.
• Manage customer relations by fostering productive and effective relationships with business users.
• Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager.
• Effectively and accurately set client expectations and deliverables.
• Write documents describing functional specifications, protocols, test cases and maintenance guidelines for medical equipment.
• Keep documentation of implementation on all medical equipment.

Requirements

• At least 4 years of experience working in the IT industry, preferably involved in project delivery adopting SDL
• Familiar with Networking, Microsoft Operating System and SQL Server
• Relevant experience or interest in project management will be highly advantageous
• Excellent communication skills (both written and verbal) and interpersonal skills
• Great attention to details and results-oriented
• Ability to influence and present to the leadership team
• Committed to the values of integrity, accountability, transparency, scientific rigor and drive
• Good verbal and written communication skills

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Responsibilities

• Perform in-depth analysis around key requirements of the project and trade lifecycle workflows of various products such as Equities, Asset Management, Leveraged Products
• Translating user requirements into detailed functional requirements and user stories
• Conduct meetings and relevant discussions to engage stakeholders in the right perspective and take the task to closure.
• Manage relationships with key stakeholders both internal (Business users, Operations and Support function stakeholders, vendors, development, and other tech teams
• Identify risks & issues and communicate them to the relevant stakeholders in a timely manner – assist with proposing & planning mitigating steps.
• Facilitates Business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications.
• Use appropriate tools like JIRA, SharePoint, Visio etc to ensure that requirements are managed well with in-house and external development team in terms of clarity and implementation.
• Co-ordinate UAT testing with business users by creating the test plan, assisting in issue analysis & resolution.
• Support the transition of the project delivery to go-live and BAU application management team.

Requirements

• Around 5 - 8 years of relevant experience in Banking & financial services
• Experience in at least one of the asset classes such as Equity, Futures & Options, FX, CFD or Wealth Management
• Good knowledge of Trade Lifecycle, Front-to-Back trade flow, Order management system, Post trade processes
• Ability and experience to take ownership of business requirements and manage them through to delivery.
• Ability to accurately translate and document business needs into functional requirements.
• Good exposure to Retail consumer base front end web and mobile platforms with key interest on UI/UX customer journey
• Experience in Agile methodology
• Strong communication and presentation skills

Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

The Business Architect is based in Singapore, in a Regional HQ (RHQ) organization, supporting the Group’s subsidiaries in the Asia Pacific Region. The ideal candidate builds and maintains mutually beneficial relationships, facilitates communications, and coordinates the Group’s global IT, as well as regional IT strategies with all subsidiaries in the AP region.

Possessing deep technical knowledge and experience in one or more of the following:

• Business application design and implementation.
• Promotion of digitization in the workplace.

The Business Architect acts as the subject matter expert in RHQ, providing advice, including pre-information, consulting expertise to help Business Divisions and subsidiaries to accurately understand the subject, ensuring IT solutions support business needs, and reduce potential conflict(s) and misunderstanding amongst stakeholders.

As one of the key contacts between Global HQ (GHQ) in Japan, and AP subsidiaries, the Business Architect is self-motivated and capable of promptly and effectively monitor, coordinate and communicate strategic objectives. The Business Architect collaborates with various stakeholders to facilitate communication and guide change initiatives, aiming to enhance organizational agility and productivity.

KEY TASKS:

1.Develop Business Architecture Strategy

• Analyse various subsidiaries and its business scenarios and motivations.
• Create a structured approach to capture critical value streams of the organisation.

2.Coordinate deployment of Group IT strategies / AP regional activities

• Serve as one of the focal points of contact between Global HQ (GHQ) and AP subsidiaries, maintaining close communications among these groups. Deft in balancing the conflicting demands of global, regional and local entities.
• Identify problems in communications among AP subsidiaries and GHQ IT personnel. Manage IT projects from launch to implementation and provide support until the process is established. Assist different stakeholders to understand each other’s perspectives, and situations to contribute to shaping a better and realistic strategy.

3.Support digital transformation (DX) initiates in the AP region

• Coordinate and/or collaborate with business representatives in AP subsidiaries to accelerate DX initiatives.

4.Coordinate GHQ driven surveys in the AP region

• Facilitate and ensure required information from AP subsidiaries are provided on time. Support the evaluation of the data to ensure correct conclusions are reached. Support IT organizations in making business case to GHQ on IT investments.
• Guide IT organization or Business Division in ensuring key indices, such as cost estimates, project milestones, ROI, are captured in business cases.

REQUIREMENTS:

• Degree or Master’s in Computer Science, Engineering or related fields.
• Minimum 2 years of experience in project management.
• Hands-on experience in all phases of Business DX projects implementation from start to end; (i.e., Problem definition/discovery -> Planning-> Requirement/Initial Design -> Development -> Operation).
• Possess experience in creating documents such as business process design, business requirement definition, external/internal design documents, and UAT for IT projects.
• Experienced in providing business consulting to business divisions.
• Possess ITIL Foundation certification.
• Effective in a variety of communication settings, 1-on-1, small and large groups, among diverse styles and position levels.
• Enjoys working with data, analysis, and the development of hypothesis and solutioning.

Requirements

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Principal Responsibilities

Key duties and tasks will include, but will not be restricted or limited to:

• Lead annual Budget and periodic forecasting process
• Lead and standardise flash reporting, financial reporting and Board presentation
• Implement and drive performance management processes (lead indicators / KPI’s) across the region
• Recommend initiatives (sales growth, improvements and reallocations) through commercial understanding, financial and non-financial information with local and external knowledge to maximize the regional operating performance.
• Review prospects for future growth of income and new product areas.
• Actively participate in the development of financial goals, plans, strategies and cost reduction initiatives.
• Support growth of business through acquisitions by assisting with reviews of the financial reports and forecast of target entities, assisting with roll-out of group systems and processes following acquisition
• Assist in preparation of regional presentations to customers – internal and external
• Manage detailed customer, product & contract costing and profitability.
• Communicate management information on a timely basis through ongoing reporting, monitoring and analysis of the historical and projected financial results.
• Communicate the financial results to the managers, supervisors and employees in a manner that focuses business financial improvement.
• Provide measurement and feedback on adherence to targeted financial and non-financial objectives.
• Support and share knowledge with the regional team and in-country Business and Finance teams who you will work alongside and provide ad hoc assistance, as required
• Identify areas of opportunity and provide supporting ad hoc analysis of various operating functions and processes as required.
• Utilize Power BI for dashboard and reporting design.

Safety, Security and Compliance

• Take reasonable care for the health and safety of yourself and of others who may be affected by your actions or omissions whilst at work.
• Co-operate with your manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.

Qualifications

• Bachelor’s degree in business, Finance, Accounting, and/or a related field.
• Fully qualified accountant preferred
• Audit experience, preferably large 4 preferred
• Experience of working in a multi-site, multi-national environment preferred.
• Natural leader with the ability to drive solutions, including efficiency and cost control within a complex business.
• Proficiency with integrated business software (ERP) and Power BI preferred
• Take charge individual with lots of energy and clear sense of urgency.
• Confident in influencing business managers
• Works well under stress with the ability to deliver on time.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Ability to drive solutions to complex operational and financial issues.
• Strong analytical skills including excellent Excel modelling skills.
• Ability to work in a team-oriented matrix environment that is fast paced and demanding.
• Effective communicator.
• Able to travel nationally and internationally

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

Responsibilities

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Responsibilities

• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Monitor and review international and domestic technology trends and developments.
• Develop business case, engagement plans for development initiatives..
• Interact with business users/Product Owner and understand business processes and requirements
• Collaborate closely with developers as part of an agile development team
• Perform functional testing and coordinate acceptance test with users

Profile

• Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Minimum 4-year experience as a Business Analyst or equivalent.
• Experience in technical writing, developing user guides and documentations.
• Understanding and interest in evolving solutions and technology trends in the financial sector.
• Self-motivated, taking ownership and personal accountability to achieve assigned objectives.
• Team player, able to collaborate, work effectively and constructively in multi-disciplinary teams.
• Related technology product and project management experience in technology startups, leading financial technology firms and technology venture capital companies will be an advantage.

• Able to handle full set of accounts and consolidation
• Prepare, examine, and analyze accounting records, financial statements of subsidiaries, and other financial reports
• Manage cash flow of subsidiaries
• Prepare cashflow projections and annual budgets
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements
• Analyze periodic results and compare budgeted costs to actual costs
• Facilitating statutory and internal audits
• Resolving accounting discrepancies
• Analyze data: Collect, interpret, and simplify data to identify trends and issues
• Identify problems: Outline problems and opportunities for the business
• Propose solutions: Recommend changes to improve efficiency, productivity, and profitability
• Forecast: Forecast pricing budgets for products, services, and operations
• Monitor data quality metrics

A loan broker is an intermediary between individuals or businesses seeking loans and lenders (such as banks, credit unions, or private lenders). Their primary role is to help borrowers find suitable financing options while assisting lenders in finding creditworthy borrowers. The responsibilities of a loan broker include the following:

1. Understanding Client Needs

• Consult with Borrowers: Meet with clients (individuals or businesses) to assess their financial needs, goals, and the type of loan they are seeking (e.g., mortgage, personal loan, business loan).
• Analyze Financial Situation: Gather financial information, including credit history, income, assets, liabilities, and business plans (for business loans), to understand the borrower's qualifications and requirements.

2. Loan Product Research and Recommendation

• Identify Suitable Loan Options: Research various loan products available from different lenders to find the best terms, interest rates, and repayment schedules based on the client’s needs and qualifications.
• Present Loan Options: Present and explain different loan options to clients, providing clear details on terms, interest rates, fees, and conditions.

3. Loan Approval and Disbursement

• Monitor Loan Approval Process: Keep clients informed about the status of their loan applications and follow up with lenders as needed to ensure timely approval.
• Assist in Finalizing the Loan: Once a loan is approved, assist the borrower with the final steps of the loan agreement, ensuring that all legal and contractual documentation is properly completed.

4. Building Relationships

• Maintain Relationships with Lenders: Develop and maintain strong relationships with a network of lenders to provide clients with a variety of loan options.
• Client Retention: Build long-term relationships with clients by offering ongoing support for future borrowing needs and refinancing options.

In summary, a loan broker acts as a trusted intermediary who helps borrowers secure loans that align with their financial needs and helps lenders find suitable borrowers. They play a critical role in streamlining the loan application process, negotiating favorable terms, and ensuring that both parties are satisfied with the loan agreement.

Requirements:

• No experience required. Only Singaporeans and SPR are welcome
• Fresh graduates are welcome to apply
• Disipline and self motivated
• Highly motivated with a strong desire to excel
• Excellent communication, negotiation, and closing skills
• Able to work independently in a fast-moving environment

Working Hours:

Monday to Friday 10:00am -5.00pm

We are closed on weekends and PH

Only shortlisted candidates will be notified.

Responsibilities:

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Roles and requirements -

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting
• Experience in Agile based development

One North Consulting Pte Ltd; a Singapore based IT Services firm is currently hiring Senior Business Analyst with 4~7 years of experience as per details given below.

Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - [email protected]

Job Description & Requirements: -

In this role, you will require in-depth understanding of business processes, and define the user cases / user story for applications. You will develop acceptance criteria to provide assurance for quality of the applications releases.

As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams.

Requirements:-

• Prior experience as a Business Analyst (4+ years) having in-depth understanding of the entire SDLC process
• 2+ years’ experience in the Insurance Domain would be preferred
• Prior experience in Software Development or knowledge of SDLC will be added advantage.
• Understand business process and define the business requirements in the form of use cases/user stories.
• Exposure to finance or actuarial concepts is advantageous.
• Experience with POS System will be advantageour.
• Able to create test plans, functional scenarios per requirements, carry out systems testing and assist with UATs
• Liaising and communicating with various stakeholders (application/tech teams, project team)
• End-to-End Software Delivery experience will be beneficial
• Experience and familiarity with platforms : Confluence, JIRA, MS OfficeSuite
• Create Test cases & test plan
• Provide & share knowledge to other team members

Roles & Responsibilities:-

• Managing Project initiatives
• Strong Business Analysis experience using Agile framework.
• Build Traceability matrix from Product Backlog and develop user stories for each Sprint.
• Manage the business, IT and the users.
• Passion for agile, strong collaboration skills and ability to work across multiple and diverse clients, internal projects and teams.
• Maintain Exceptional ability to drive delivery of software development projects, within a supportive and innovative culture.
• Provide end-user training

If interested, please email us your CV to [email protected]

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required
• Has experience working in banking projects or banking industry
• Able to commence work within short notice

ob Summary

We are looking for a motivated Business Analyst for a Multinational Corporation (MNC). The Analyst will play a crucial role in translating business requirements into technical specifications for solution design. This individual will be a someone who drives digital demand generation and innovation incubation.

Key Responsibilities

• Liaise with business stakeholders early in the product development process to capture business requirements as input into the digital solution design. Build and align the priority of functionalities to be developed within the product accordingly.
• Work closely with business stakeholders to establish business outcomes definitions and manage business requirements through product delivery to ensure business outcomes are met.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely with Product Manager/Product Owner and key team members from other workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues or queries.

Key Qualifications

• Minimum 2- 4 years of experience as a Business Analyst.
• Strong analytical skills; be able to thoroughly understand + interpret customer business needs, translate them into application and operational requirements.
• Prior experience with marine operations and applications.
• Excellent interpersonal skills and able to interact with users at all levels

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: Melvin Chua Han Wei , R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Role Overview

Join our dynamic team as a Business Consultant specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Responsibilities:

• Gathering, validating, and documenting business requirements​.
• Experience in SDLC .
• SQL and Role based access control (RBAC) OR any access control
• Modelling business processes and identifying opportunities for process improvements​.

Skills/Requirements:

• SQL and Role based access control (RBAC) OR any access control experience
• Experience in Solutioning and Reporting skills (Ex: Framing a report on the access control areas)

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Role Summary

Digital Transformation is at the heart of our client’s group strategy. The Single Platform Augmented Consumer Experience (SPACE) program is a cornerstone CRM program conceived to put consumer at the heart of this transformation which help us achieve consumer centricity, digital strategy and seamless experiential brands. SPACE Program is made up of Consumer Data Services/storage (CDS), Loyalty, Marketing Activation using Salesforce Marketing Cloud (SFMC), Consumer Data Platform (CDP), and Analytics. This project has a focus on Japan market and/or Korea market.

Main Responsibilities

Work with both internal and external stakeholders to drive rollout and integration of SPACE products for 1 market, across multiple brands.

• Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
• External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

• Collaborate with different teams and workstreams to ensure seamless integration in the group system landscape.
• Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
• Organize and manage periodic steerco meetings.
• Transition Dev project to Hypercare and Operational project upon go live.
• During hyper-care: organize and drive issue fixes with various stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 5-7 years of experience in digital transformation projects, having held roles as BA.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have:

• ITIL certification.
• ServiceNow experience.

We're looking for a dynamic Part-Time Business Development Specialist to join our expanding team. This role offers a flexible schedule and the opportunity to make a significant impact in a growing company.

Responsibilities:

• Identify new business opportunities and potential clients.
• Develop and implement growth strategies to achieve sales targets.
• Build and maintain strong relationships with clients and partners.
• Collaborate with internal teams to optimize business processes.

Requirements:

• Proven experience in business development, sales, or related fields.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Why Join Us?

• Flexible working hours.
• Opportunity to grow and develop professionally.
• Competitive compensation package.

Job Overview:

We are seeking a highly motivated and results-driven Business Executive to join our team. The ideal candidate will be responsible for generating leads and driving follow-ups in two key areas: childcare sign-ups and donation acquisition. This role requires exceptional communication and relationship-building skills to close deals with both individual and corporate donors, as well as with families seeking childcare services.

Key Responsibilities:

1. Lead Generation and Follow-up for Childcare Sign-ups

• Identify and generate potential leads for families seeking childcare services.
• Reach out to prospective clients, build rapport, and address their needs regarding childcare options.
• Manage follow-up communications to move leads through the sales funnel and convert them into signed contracts.
• Conduct consultations with parents to explain childcare offerings, benefits, and pricing.
• Maintain accurate records of all leads, contacts, and sales activities in the CRM system.
• Achieve monthly and quarterly childcare sign-up targets as set by management.

2. Lead Generation and Follow-up for Donations

• Identify potential donors, both corporate and individual, to secure donations for the organization.
• Build and maintain relationships with key donors, ensuring timely follow-ups and updates on donation needs.
• Approach corporate companies for corporate social responsibility (CSR) donations and establish partnerships.
• Engage with individual donors to encourage and secure one-time or recurring donations.
• Present compelling proposals and donation packages to prospective donors.
• Maintain donor records and track donations, ensuring a seamless follow-up process.
• Work with the fundraising team to meet or exceed fundraising goals.

3. Administrative and Reporting Duties

• Provide regular updates on lead generation efforts and conversion rates to the management team.
• Manage email, phone, and in-person communications efficiently, ensuring a professional and timely response.
• Assist in preparing reports and presentations related to lead generation and donations.
• Ensure all leads and donations are logged into the CRM system and tracked accurately.

Skills & Qualifications:

• Proven experience in sales, lead generation, or business development, ideally within childcare or fundraising sectors.
• Strong communication and negotiation skills, with the ability to engage and persuade potential clients and donors.
• Experience working with CRM software to track leads and donations (Salesforce or similar preferred).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Goal-oriented with the ability to meet and exceed targets.
• A passion for working with families and supporting community initiatives.

Desired Attributes:

• Empathetic and customer-focused, especially when interacting with parents and donors.
• Proactive in seeking new opportunities for lead generation and donor engagement.
• Creative in developing new outreach strategies for lead generation and donation campaigns.

Education & Experience:

• Diploma / Bachelor’s degree in Business Administration or equivalent, Marketing, Communications, or a related field (preferred).
• 2+ years of experience in sales, lead generation, or a similar role (preferably in childcare, non-profit, or fundraising).

What We Offer:

• Competitive salary.
• Opportunity to make a direct impact on the growth of the organization and community.
• Supportive work environment with opportunities for professional development.
• Flexible work hours and potential for remote work.

Mandatory Skills

· CAT-1 cleared/eligible candidate

· Possess a degree in Finance, Accounting, Information Technology, Computer Science, or a related field.

· Minimum 3 to 5 years of experience in technology business analysis or software development, with a focus on accounting applications.

· Experience overseeing complex IT projects, including system integrations and data migrations.

· Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.

· Strong analytical, critical thinking, and problem-solving skills.

· Team player with a growth mindset and the ability to work independently.

· Proven excellence in documenting BRD, FSD, user stories, visual modeling, and business processes.

· High expertise in Java, Oracle SQL, and APIs, or alternatively with expertise in out-of-the-box accounting products, e.g. SAP.

· Experience in data analysis, pattern recognition, and model development.

· Experience in Product Management and Agile Methodology, with a strong delivery focus.

• Good understanding of the accounting business domain.

Roles and Responsibilities

• Engage with equity terminals on a regular basis to review operating and financial performances
• Assist to set, monitor terminals' KPIs to understand the performance gaps
• Prepare and present regular updates on the performance of the terminals, its related projects and/or ongoing discussions
• Review terminals’ annual budget including capital expenditure plans and assist to obtain Management approvals
• Review terminals' existing processes for opportunities to improve and implement best practices and work across departments to manage various aspects of termina
• Initiate feasibility studies for investments or long-term partnerships with operators and develop business plan and financial models for investment/divestment projects
• Review current portfolio of terminals to determine consolidation and/or divestment opportunities
• Drive the end-to-end deal execution process (financial modelling, risk assessments, valuation, due diligence, structuring and closing)
• Prepare expression of interest and bid documents where appropriate
• Act as PMO, lead and coordinate in discussions involving teams from regional organization, corporate shared services (Legal, Finance, Tax, etc.) and external consultants
• Draft and review documents such as joint venture agreements, shareholders agreements service agreements and others
• Perform due diligence to confirm validity of information obtained from potential partners or acquisition targets
• Participate in ad-hoc projects

Requirements

• Degree in Accounting, Finance, Mathematics, Science, Engineering or Maritime-related disciplines
• Candidates with CFA Charterholder or in the process of pursuing the CFA preferred
• 4 to 6 years years of working experience in Investments Analysis and Financial Statements, Shipping or Container Terminal Management
• Experienced in financial modelling with strong analytical skills
• Basic knowledge of legal contracts
• Intermediate software proficiency in Microsoft Excel and PowerPoint
• Good team player with excellent written and verbal communication skills
• Able to work independently, thrive under pressure and meet tight timelines
• Has sound business judgment
• This position supports two departments, Global Terminal Management and Global Terminal Business Development
• Candidates with more experience are welcome to apply and may be considered for a higher position

We regret that only shortlisted candidates will be notified. Thank you.

Position Summary:
We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems,
financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
2. Analyse and translate business needs into functional and technical specifications.

• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and
  teamwork.

Preferred Skills:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of Boomi Integrations
• Knowledge of APAC Payment types

Qualifications:

• Bachelor’s degree in business administration, Finance, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst, preferably in the payment banking domain.
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies
  

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.