As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

What we will offer:

We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees.

You can expect:

• A competitive salary and a host of family friendly policies.
• Private medical insurance and dental care for you.
• The opportunity to support the firm's charity through volunteering leave.
• A wellbeing strategy that focuses on preventative measures to maintain overall health, and tools and support for when our people experience physical or mental difficulties. The strategy focuses on four pillars: physical, emotional, financial and social aspects.

Team structure

The Finance team in Singapore comprise a total of six members: Finance manager, Management Accountant, Accounts executive, two Accounts assistants and a Credit controller.

The Management accountant will play a vital role in delivering accurate financial information to support the running of the office and decision making. The team is responsible for the processing and integrity of information relating to; accounts payable, credit control; legal cashiering, billing and revenue management as well as the preparation of management reports.

Main responsibilities

• Preparation and analysis of monthly management accounts.
• Preparation of Practice Group performance and investigating variances.
• Preparation of monthly balance sheet and interfirm account reconciliations in line with the firm's global month end timetable.
• Reviewing bank reconciliations, general ledger entries and posting of month-end and year-end journal entries.
• Preparation of monthly cash flow projections and ad hoc management information.
• Supporting the preparation of annual financial statements (e.g., balance sheets, income statements).
• Playing a key role in the preparation of the Singapore office's annual budget, as well as forecasting in line with firmwide processes.
• Review cashier payments and client account transactions (in accordance with SAR rules).
• Assisting with tax filings, including, GST, WHT or other statutory requirements.
• Ensuring compliance with regulatory, SAR rules and internal controls.
• Liaising with external auditors on the annual audit and Accountant’s report.
• Support, mentor and develop the junior members of the team.
• Proactively engage with process optimisation initiatives.

Attributes / skills required

The successful candidate should have the following:

• Bachelor's degree in accounting and or accounting qualifications like CPA/CA/ACCA or equivalent.
• Minimum 3 years' experience in a management accounting role preferably within a law firm or professional services environment.
• Strong knowledge of financial reporting standard
• Focused, accurate with strong attention to detail
• Strong communication skills both written and verbal
• Strong interpersonal skills with ability to build professional relationships within the office
• High level of integrity and professionalism
• Proactive with strong sense of ownership and accountability
• Adaptable to change and comfortable working in a dynamic, international environment

This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs.

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Managment Executive serve as a bridge between upper management and other employees

Management Executive is also responsible for salary and leave and payslip

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Degree in Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Job Responsibilities

• Preparing and printing of document for the operation
• Data entry
• Calls and emails follow up to customer or external clients
• Assist in billing related matters
• Updating databases internally, such as sick and maternity leave
• Keying in daily and monthly sales report
• Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required
• Support in the preparation of meeting, materials & taking minutes
• Assist in marketing related tasks

Job Requirement

· Entry Level or 1 year of working experience

· Possess a Diploma in any field

· Team player

· Able to multi-task

· Must possess excellent written and verbal communication skills to work closely with the team

· Work in a fast-paced environment

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Beauty industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager.

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Why join us?

• Attractive and competitive salary packages
• Accelerated learning and guaranteed career growth
• Dynamic and fun working environment
• Sponsored training courses - Service leadership, Introduction to Management,
• Extensive Medical benefits
• Birthday gift voucher ($100)

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Take charge of ship repair, construction, and conversion projects, providing direction and management.
• Lead daily VSCC meetings to address safety concerns related to hot works and incompatible tasks onboard, ensuring the well-being of personnel and property.
• Ensure adherence to repair/refit schedules through effective planning, project monitoring, cost control, and timely execution.
• Cultivate positive relationships with customers, fostering teamwork and demonstrating a strong commitment to their interests.
• Resolve daily conflicts at the operational level by closely monitoring and coordinating sequential and incompatible tasks that may impact the project's master schedule.
• Maintain close communication with classification societies, ship owners, specialist engineers, vessel crew, and ship agents to ensure the successful completion of projects that meet or exceed customer expectations.

Requirements

• Candidate should have previous experience chairing VSCC Meetings
• Successful candidate should have completed the Ship Repair Management Certification
• At least 7 years of experience in Marine / Heavy Industries
• Diploma or Degree in Marine / Mechanical / or Naval Architecture
• Experience in cable laying, pipe laying or turrets is highly advantageous
• Due to project requirements, Only Singaporeans will be considered for this role.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description:

• Overall project management, schedule planning and implementation
• Manage site activities, internal project team, sub-contractor and vendors/in-house contractors
• Co-ordination with Building Owner, Architects, Consultants, Main Contractors, Residence Architect/Engineers, Interior Designer and Sub-Contractors
• Co-ordinate with suppliers to ensure prompt delivery of equipment and materials to sub-contractors
• Determine site condition for installation
• Preparation and submission of site installation drawing
• Preparation of As-Built Drawing, Operation and Maintenance Manual, and conduct Maintenance Training for the Building Management TeamTesting and Commissioning of Equipment and System
• Liaising with contractors on relevant testing
• Fire alarm testing / RIProduct / Technical Support Testing, commissioning of installed products

Job Requirements

• Min Degree in Engineering relevant discipline with at least 3 years of related or relevant industries or construction background experiences

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

1. A Degree in Engineering(Civil and/or Structural) or Building from local universities or universities recognised by Professional Engineers Board.
2. At least 15 years of practical working experience in the related field in building construction projects.
3. Report to the General Manager and Deputy General Manager, and assist in managing, planning, implementation and control of projects to meet time, cost, safety and quality objectives.
4. Positive attitude, self-motivated, initiative and responsible.
5. Lead project team and manage risks.
6. Experience in strategic planning, risk management and change management.
7. Good communication and interpersonal skills.
8. Able to work independently.
9. Remuneration shall commensurate with qualifications and experience. Basic salary: S$8,000 to S$10,000, plus allowances.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Description

• Preparation of site, set up site office, store and project signboard
• Make arrangement for preliminary works; (eg cable detection by LEW, trial hole, urvey setting out, etc)
• Control on the sub con workmanship and quality of works.
• Planning for materials ordering in advance.
• Comply and practice the company procedure/objectives
• Compile materials for approval
• Ensure and responsible for all safety and compliance of work on site
• Manage project site for necessary tests/ inspections, prepare site office documents and submissions.
• Coordinate and resolve site issues with subcontractors, suppliers, consultants, Clients and Authorities through meetings and/or correspondence
• Manage the project site and ensure timely completion

Requirements

• Diploma in Construction/ Building Management/ Facilities Management and/or Equivalent and/or higher qualifications.
• Relevant past experience in RR and A&A industries.
• Skills and Knowledge: Preferably literate and bilingual for English and Mandarin.
• Preferably possessed Class 3 license.
• Able to work independently.
• Able to work as a team.
• With PC knowledge such as, MS Excel/Words/Power Points/Projects.

Job Description

· Project planning and management.

· Ensure timely completion of projects and execute project tasks within the agreed timescales and budget.

· Responsible for site supervision, safety, resource planning, coordination works and testing & commissioning.

· Plan, coordinate and monitor orders and deliveries.

· Work with sales team to ensure design plan and output meet customers’ requirements.

· Ability to handle combination of projects concurrently at times with respective project technical leads on-site.

· Liaise with customer, vendors, M&E consultants, and project team to ensure quality control, customer satisfaction and projects are completed on time.

· Initiate, implement, and document new processes/ procedures to improve quality, cost, and productivity of the project.

· Liaise with M&E consultants and vendor.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirement

• Bachelor’s degree in project management, business management, or related area of study.
• 5-7 years of experience as a Project Manager or similar position responsible for defining and managing project scope, timelines, profitability, and effective delivery of products or services.
• Experience in managing delivery of customer-facing and internally facing products or services.
• PMI or PMP certification or similar from an accredited organization.
• Intermediate to advanced proficiency with industry-standard word processing, spreadsheet, and presentation software programs.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus