About the Client:

Our client is a MNC Company.

Responsibilities:

• Gathering, validating, and documenting business requirements​.
• Experience in SDLC .
• SQL and Role based access control (RBAC) OR any access control
• Modelling business processes and identifying opportunities for process improvements​.

Requirement:

• SQL and Role based access control (RBAC) OR any access control experience
• Experience in Solutioning and Reporting skills (Ex: Framing a report on the access control areas)

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Business Consultant:

We are looking for a qualified Business Consultant to help our clients reform their operations and support their business by providing intuitive guidance. You will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. You will also undertake projects on behalf of the client’s business when it lacks resources or motive to perform them in-house.

A successful business consultant has first and foremost a broad knowledge of the many facets of business and market forces. The ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency.

The goal is to contribute to the clients’ long lasting success so that our reputation can expand along with our clientele.

Responsibilities:

Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) according to client’s requirements

Meet with assigned clients when needed and perform an initial assessment of a problematic situation

Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)

Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes

Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports

Present findings and suggestions to clients with ample justification and practical advice

Develop detailed business plans to drive small or radical changes

Assist the client in implementing the plan and resolve any occasional discrepancies

Provide guidance for any occurring problems and issues

Requirements and skills:

Proven experience as business consultant or equivalent

Knowledge of diverse business matters such as IT, Marketing, HR etc.

Proficiency in MS Office

Familiarity with a wide selection of business management software (CRM, ERP etc.) and databases

Outstanding communication and interpersonal skills

Analytical mind with excellent data collection and analysis skills

Aptitude in creative problem-solving

BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage

Certified Management Consultant is a plus

POSITION: Business Analyst / Associate – ESR Chief Investment Officer (Based in Singapore)

SUMMARY:

ESR is seeking a motivated individual for the role of Business Analyst/Associate within the Group Chief Investment Office (CIO). Reporting to the Senior Director FM & Capital, this role is essential for supporting and coordinating activities of the Group CIO team. The primary focus of this team is on capital raising, fund management, investments and research.

The candidate will play a crucial key role in supporting the team’s commercial activities by:

• Coordinating & managing non-commercial projects and processes within the CIO team.
• Analyzing and reporting to various stakeholders on business outcomes and targets, with a strong emphasis on data analysis and visualization.

This role involves close collaboration with the Global Fund Management and Capital teams, as well as the Group Operations, IT, Finance and Marketing/Communications departments.

PERSONAL SKILLS:

• Detail-oriented, reliable, and hands-on.
• Strong analytical skills, with the ability to interpret complex data sets.
• Highly organized and process driven.
• Strong project / process management skills.
• Proven ability to delegate tasks and manage deliverables, including those of senior stakeholders.
• Capable of working effectively under pressure against deadlines.
• Exceptional communication and presentation skills (both written and verbal), with proficiency in creating compelling presentations and reports.
• Dynamic, enthusiastic team player, comfortable working with diverse nationalities & backgrounds.

LANGUAGES:

• Fluent in English (spoken and written).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Budget Management: Track and manage budgets/targets for capital-raising activities, ensuring alignment with organizational financial objectives.
• Stakeholder Reporting: Develop reporting materials for key stakeholders, such as the Executive Committee and Group Board, on topics including capital-raising progress, budgets, strategic plans, and fund performance. Utilize data visualization tools to present insights effectively.
• Performance Tracking: Prepare and maintain detailed track record information at both fund and asset levels for internal and external use.
• Risk Monitoring: Coordinate quarterly discussions with local fund management teams on fund/asset performance, analyse key metrics, and provide actionable insights.
• Technology Advancement: Enhance usage of the company’s CRM system and other systems/tools to streamline and optimize business functions.
• Basic Research/Portfolio Analytics Support: Collect real estate market and ESR operational data, create analytical output to support decision making. Support the advancement of ESR's in-house data gathering tools and reporting dashboards, in close collaboration with the Operations and IT teams.
• Vendor Management: Oversee and manage relationships and contracts with external service providers (e.g., research firms and database providers).
• Investment Approvals: Support the ESR Investment Committee approval process.

QUALIFICATIONS:

• Bachelor’s degree in Business, Management, Economics, or a related field;
• At least 2-3 years (Analyst level), 3-5 years (Senior Analyst level) or 5-7 years (Associate level) experience in a real estate investment manager, investment bank or private equity fund manager.
• Prior experience in the real estate investment management industry is preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Familiarity with AI tools (e.g., Co-Pilot/ChatGPT), BI tools; basic coding experience is preferred.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily store managemen

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Strong business analyst experience and able to create detailed business analysis, outlining problems, opportunities and solutions for a business.
• Analyse the business needs, scope the problem and develop business case to address the problem.
• Understand technical limitations, propose or develop and implement solutions to address the technical limitations.
• Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams on the solutions and design to seek clarification and acceptance to deliver project on time and within budget.
• Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Refine and clarify business need, define solution scope and develop business case.
• Conduct requirements workshop to gather user requirements and Analyses business processes to provide clear analysis and documentation of the problems and proposed solution.
• Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Plan and perform user acceptance testing.
• Assess business needs for service requests and the impact of enhancements to the System.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects.
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
• Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.

Requirements:

• Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
• Project Management Certification or equivalent.
• Hands-on experience in at least 3 full project development life cycles or project maintenance is preferred for the experienced ones.
• Ability to work both independently and as part of a team with professionals at all levels.
• Strong analytical, conceptualisation and problem-solving skills and able to prioritise and manage multiple tasks.
• Good design, coding, testing and debugging skills.
• Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc.
• Relevant experience in facilitating user requirement workshops.
• Relevant experience in web-based development and mobile IT projects.
• Results and customer oriented.
• Experience in Commercial Cloud AWS with focus on the following key areas : ECS Fargate, AWS Lambda, AWS RDS, AWS QuickSight, AWS EC2, AWS Cloudwatch, AWS S3
• Experience in DevOps/AGILE environment
• Agile Certification like Certified Scrum Master is preferred.
• Working experience in government environment will be advantageous.
• Familiarity with governance, adoption of digital services in enterprise IT environments.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a government environment is preferred.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Team player with strong organization and people handling skills.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Position Summary:
We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems,
financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
2. Analyse and translate business needs into functional and technical specifications.

• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and
  teamwork.

Preferred Skills:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of Boomi Integrations
• Knowledge of APAC Payment types

Qualifications:

• Bachelor’s degree in business administration, Finance, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst, preferably in the payment banking domain.
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies
  

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

• Exposure in calculation for BCRS (Basel calculation and reporting solution) is using SACCR
• Excellent stakeholder communication in terms of Regulatory, Credit Risk requirements and ability to discuss and achieve crunch timelines with respect to Regulatory milestones.
• (Standardized approach for counterparty credit risk) for reporting.
• Exposure in BA-CVA, SA-CVA calculation and reporting.
• Technical Development Document (TDD) per model family type (sub-type). The standards specified in the GMRS ensure that the TDD is detailed enough for Regulator approval and understanding
• third party replication of the model and results.
• Group Model Risk Standards (GMRS), Documentation
• Expert in Tables, Functions, Indexes, Table Partitioning,Collections, Analytical functions, Views, Materialized Views, Query Re-Write and Transportable table spaces.
• Experience in standardized Technical Development Document (TDD) for Regulator
• Exceptional product knowledge in Moody's Ray and Moody's credit risk
• Product and integration knowledge in Murex
• Basel III to Basel IV upgradation experience for MAS Regulatory, involving Moody’s Risk Authority
• Moody’s Analytics on Solutioning to integrate New Derivative products like Gathering Data requirement, Source Identification from Upstream, Data Profiling, ETL Mapping logic writing and FSD preparation
• Generating on-demand and scheduled reports for business analysis or management decision using OBIEE, SQL Servers Reporting Services (SSRS)

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams Good experience in managing small to medium-sized projects (iterative or agile).
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes
• Liaise with project stakeholders ( onshore IT teams, and business users ) in defining detailed functional specifications and clarifications
• Report and escalate key risks, and issues related to testing to project manager

Join us as Analyst, Total Fund Management at AIA Investment Management!

The main objectives of this position are to support the management of multi-asset portfolios and various investment initiatives.

The Analyst helps support management of multi-asset portfolios that invest across public assets/geographic regions/sectors/factors/currencies. The Analyst is expected to perform qualitative and quantitative analysis, and translate these into implementable investment strategies.

The Analyst will collaborate with other professionals in AIAIM as well as AIA Group to achieve the position’s objectives. The role requires good communication and collaboration with key stakeholders.

Responsibilities

• Support Portfolio Manager(s) in management of multi-asset portfolios in accordance with investment mandate, including implementation of TAA overlays
• Enhance existing investment chart pack by incorporating insightful indicators that can update stakeholders of key developments across various financial markets
• Perform quantitative (e.g. backtests of investment strategies, monte carlo simulation) and qualitative analysis to support idea generation, portfolio construction and risk management
• Work closely with colleagues in Middle Office and Operations to enhance trading processes, portfolio risk monitoring and performance attribution of multi-asset portfolios
• Prepare presentation materials that effectively explains investment strategy and performance drivers to stakeholders

Requirements

• Ideal candidate would have around 5 years of relevant experience, preferably in multi-asset role
• Excellent programming (e.g. Python) and quantitative skills (e.g. multi-asset modelling, time series analysis)
• Familiarity with Bloomberg is preferred
• Well versed in Microsoft Office (Excel, Powerpoint)
• Team player with strong work ethic
• Excellent interpersonal, engagement and presentation skills
• Proactive with high level of motivation and able to adhere to tight deadlines
• Bachelor or higher degree
• Professional qualification such as CFA will be viewed favorably

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

We're looking for a dynamic Part-Time Business Development Specialist to join our expanding team. This role offers a flexible schedule and the opportunity to make a significant impact in a growing company.

Responsibilities:

• Identify new business opportunities and potential clients.
• Develop and implement growth strategies to achieve sales targets.
• Build and maintain strong relationships with clients and partners.
• Collaborate with internal teams to optimize business processes.

Requirements:

• Proven experience in business development, sales, or related fields.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Why Join Us?

• Flexible working hours.
• Opportunity to grow and develop professionally.
• Competitive compensation package.

Job Overview:

We are seeking a highly motivated and results-driven Business Executive to join our team. The ideal candidate will be responsible for generating leads and driving follow-ups in two key areas: childcare sign-ups and donation acquisition. This role requires exceptional communication and relationship-building skills to close deals with both individual and corporate donors, as well as with families seeking childcare services.

Key Responsibilities:

1. Lead Generation and Follow-up for Childcare Sign-ups

• Identify and generate potential leads for families seeking childcare services.
• Reach out to prospective clients, build rapport, and address their needs regarding childcare options.
• Manage follow-up communications to move leads through the sales funnel and convert them into signed contracts.
• Conduct consultations with parents to explain childcare offerings, benefits, and pricing.
• Maintain accurate records of all leads, contacts, and sales activities in the CRM system.
• Achieve monthly and quarterly childcare sign-up targets as set by management.

2. Lead Generation and Follow-up for Donations

• Identify potential donors, both corporate and individual, to secure donations for the organization.
• Build and maintain relationships with key donors, ensuring timely follow-ups and updates on donation needs.
• Approach corporate companies for corporate social responsibility (CSR) donations and establish partnerships.
• Engage with individual donors to encourage and secure one-time or recurring donations.
• Present compelling proposals and donation packages to prospective donors.
• Maintain donor records and track donations, ensuring a seamless follow-up process.
• Work with the fundraising team to meet or exceed fundraising goals.

3. Administrative and Reporting Duties

• Provide regular updates on lead generation efforts and conversion rates to the management team.
• Manage email, phone, and in-person communications efficiently, ensuring a professional and timely response.
• Assist in preparing reports and presentations related to lead generation and donations.
• Ensure all leads and donations are logged into the CRM system and tracked accurately.

Skills & Qualifications:

• Proven experience in sales, lead generation, or business development, ideally within childcare or fundraising sectors.
• Strong communication and negotiation skills, with the ability to engage and persuade potential clients and donors.
• Experience working with CRM software to track leads and donations (Salesforce or similar preferred).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Goal-oriented with the ability to meet and exceed targets.
• A passion for working with families and supporting community initiatives.

Desired Attributes:

• Empathetic and customer-focused, especially when interacting with parents and donors.
• Proactive in seeking new opportunities for lead generation and donor engagement.
• Creative in developing new outreach strategies for lead generation and donation campaigns.

Education & Experience:

• Diploma / Bachelor’s degree in Business Administration or equivalent, Marketing, Communications, or a related field (preferred).
• 2+ years of experience in sales, lead generation, or a similar role (preferably in childcare, non-profit, or fundraising).

What We Offer:

• Competitive salary.
• Opportunity to make a direct impact on the growth of the organization and community.
• Supportive work environment with opportunities for professional development.
• Flexible work hours and potential for remote work.

Mandatory Skills

· CAT-1 cleared/eligible candidate

· Possess a degree in Finance, Accounting, Information Technology, Computer Science, or a related field.

· Minimum 3 to 5 years of experience in technology business analysis or software development, with a focus on accounting applications.

· Experience overseeing complex IT projects, including system integrations and data migrations.

· Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.

· Strong analytical, critical thinking, and problem-solving skills.

· Team player with a growth mindset and the ability to work independently.

· Proven excellence in documenting BRD, FSD, user stories, visual modeling, and business processes.

· High expertise in Java, Oracle SQL, and APIs, or alternatively with expertise in out-of-the-box accounting products, e.g. SAP.

· Experience in data analysis, pattern recognition, and model development.

· Experience in Product Management and Agile Methodology, with a strong delivery focus.

• Good understanding of the accounting business domain.

· Accountable for assisting the group to achieve targeted sales / profits, while maintaining the operational and service standards. To improve the organization's market share and positioning.

· To improve the organization's efficiency towards its mission and goals.

· To achieve 4 G results in:

a) Great Service

b) Great Food

c) Great Ambience

d) Good Profits

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

· Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry

· Assist in efficient running and profitability of restaurant

· Ensure good service are provided in accordance with the Group’s SOPs

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

· ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Company Overview

Tanglin Gin, established in 2018, proudly stands as Singapore's pioneering gin distillery. Our

brand is synonymous with adventure, innovation, and versatility, evident in our multiple award-

winning gin expressions. With some of Asia's most acclaimed gins, we are dedicated to placing

Singapore firmly on the global spirits map. Our next goal is to grow Tanglin Gin into an

internationally renowned brand that fills Singapore with pride.

Mission

Revealing the unique Flavours of Singapore through premium craft spirits.

Vision

To be the leading global gin brand that embodies Singapore's spirit of innovation and excellence.

Title

Management Accountant

Job Description

The Management Accountant will work closely with the GM and CFO to drive financial strategies

and manage the accounting operations of a fast growing business.

Responsibilities

• Managing accounts payable and receivable functions, processing payments, tracking

payments, and ensuring timely collection of outstanding receivables.

• Perform daily accounting duties ensures that receipts and invoices are applied accurately

and timely so that the accounts receivables are up-to-date.

• Help to raise and prioritize invoices for payments; monitor bank account levels.

• Daily general ledger, accounts receivable and accounts payable functions.

• Manage the timely closing process and reconciliations.

• Run ad-hoc reports as and when needed.

• Assist in the preparation of the financial statements of the Company.

• Conducting periodic reconciliations of bank accounts, and other financial records to

ensure accuracy and identify discrepancies.

• Handle finance enquiries through email/phone.

• Managing accounts payable and receivable functions, processing payments, tracking

payments, and ensuring timely collection of outstanding receivables.

• Perform daily accounting duties ensures that receipts and invoices are applied accurately

and timely so that the accounts receivables are up-to-date.

• Manage the timely closing process and reconciliations.

• Promptly manage purchase orders and preparation of invoices for monthly billing.

• Generate Accounts Receivables aging report and send Statement of Accounts to

customers to ensure prompt collections.

• Support preparation of month/quarter/year-end deliverables for company reporting in

compliance with deadlines.

• Master-data management for customers and vendors in financial systems.

• Assist in the preparation of monthly management accounts, annual financial statements.

• Perform annual company reporting functions including but not limited to Annual Returns.

• Track Work-in-progress (WIP) projects to ensure prompt billing to customers.

• Calculation and posting of manual journal to record doubtful debt and WIP provisions.

• Support monthly closings, reconciliations, audits and tax forms.

• Full set of accounts for subsidiaries and/or parent companies.

• Organize AGM.

Reporting relationship

• General Manager

o Dotted line to CFO

Requirements

• A diploma in accounting, finance, business administration, or a related field is typically

required.

• At least two years of relevant work experience in accounting.

• Experience in F&B a plus.

• Proficient in Microsoft Word and Excel.

• Abilities to handle both financial and administrative tasks efficiently.

• Energetic personality with good working attitude.

Benefits

• Above industry standard salary

• Gracious annual leave time

• Monthly bottle of Gin/Liqueur from the distillery

• Continuous opportunities for career advancement within our growing company

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Join Our Team as a Business Consultant!

Are you ready to take your career to new heights? We are looking for dynamic individuals who are eager to shape the future of our company. As a Business Consultant, you'll be at the forefront of our growth strategy, with opportunities to work locally and overseas, crafting innovative solutions for our clients.

Job Scope:

• Customer Acquisition: Utilize your persuasive skills through cold calling, email outreach, and networking to expand our customer base.
• Business Opportunity Development: Identify and cultivate potential business opportunities, both domestically and internationally.
• Strategic Planning: Develop industry and account-specific strategic plans that drive growth and revenue.
• Sales Presentations: Showcase our offerings with confidence during customer meetings, both on-site and off-site.
• Marketing Expertise: Work alongside our team to develop and execute advertising and promotion strategies that make an impact.
• Tailored Solutions: Collaborate with Strategic Partners to customize product and package offerings that meet our customer's unique needs.
• Sales Target Achievement: Drive results by consistently meeting and exceeding sales targets, providing regular reporting on your progress.

Qualifications & Skills Required:

• Educational Background: Diploma and above in Business Administration or Marketing.
• Communication Skills: Possess an excellent command of English and the ability to deliver compelling presentations.
• Customer-Centric Attitude: Demonstrate a strong commitment to meeting sales objectives, with a knack for understanding customer requirements and delivering exceptional service.
• Tech-Savvy: Proficiency in Microsoft Office (PowerPoint, Word, and Excel).
• Independence and Teamwork: Show initiative and the ability to work independently while collaborating effectively within teams and across departments.
• Sales Experience: Ideally, you'll have at least 1 year of experience in corporate sales, but don't worry if you're a newcomer; training will be provided.

What We Offer:

• Training and Development: We invest in your growth and provide comprehensive training programs.
• Global Opportunities: Explore international markets and broaden your horizons.
• Innovative Environment: Join a forward-thinking team that encourages creative thinking.
• Competitive Compensation: Enjoy a competitive salary and attractive incentives.

Ready to embark on a journey where your passion for sales and business development will be truly valued? Join us as a Business Consultant and let's shape the future together!

How to Apply:

Send your resume and a cover letter explaining why you're the perfect fit for this role to [email protected]. Please use "Business Consultant Application" as the subject line.

Location: Near Marymount MRT

Website: https://www.smsdome.com

Contact: +67673663

SmsDome Pte Ltd is an equal opportunity employer. We welcome applicants from diverse backgrounds and experiences.

Mandatory Skills

· CAT-1 cleared/eligible candidate

· Possess a degree in Finance, Accounting, Information Technology, Computer Science, or a related field.

· Minimum 3 to 5 years of experience in technology business analysis or software development, with a focus on accounting applications.

· Experience overseeing complex IT projects, including system integrations and data migrations.

· Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.

· Strong analytical, critical thinking, and problem-solving skills.

· Team player with a growth mindset and the ability to work independently.

· Proven excellence in documenting BRD, FSD, user stories, visual modeling, and business processes.

· High expertise in Java, Oracle SQL, and APIs, or alternatively with expertise in out-of-the-box accounting products, e.g. SAP.

· Experience in data analysis, pattern recognition, and model development.

· Experience in Product Management and Agile Methodology, with a strong delivery focus.

• Good understanding of the accounting business domain.

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.