JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Overview:

The Senior Business Analyst will play a key role in driving middle-to-back-office IT capabilities for private market processes within investment/banking applications. You will work closely with business stakeholders and technical teams to lead discovery sessions, analyse requirements, design IT solutions, and ensure successful delivery of complex IT projects, including system integrations and data migrations. With a deep understanding of investment operations, you will ensure alignment between business needs and IT strategies while leading Agile practices and managing stakeholder communication.

Key Responsibilities:

Business Analysis & Solution Development:

· Lead discovery sessions and workshops with stakeholders to understand business requirements, challenges, and opportunities.

· Document Business Requirements Documents (BRD), Functional Specifications (FSD), use cases (Gherkin format), visual models, and business processes.

· Analyse and conceptualize IT solutions that meet business needs, validate solutions with engineering and architecture teams.

· Translate requirements into actionable user stories and work closely with the development team to ensure alignment with project objectives.

· Conduct detailed data analysis to identify patterns, build models, and support business processes.

· Oversee and support middle-to-back-office processes like deal execution, transaction booking (capital calls, cash distributions, invoices), and valuations.

Project Execution & Delivery:

· Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.

· Monitor project progress, ensure timely delivery, and proactively address any risks or deviations.

· Support testing phases by defining test strategies, executing test cases, and providing clarifications to the testing team.

· Present IT solutions to business and IT stakeholders, ensuring clear communication of how they meet business objectives.

Stakeholder Engagement & Communication:

· Work closely with business SMEs, technical teams, and senior stakeholders to ensure project goals align with business priorities.

· Engage with Front, Middle, and Back Office teams, as well as external technology teams and industry partners.

· Re-engage business SMEs to revise requirements or provide alternative solutions when needed.

· Ensure clear and consistent communication on project progress, risks, and issues with senior management and stakeholders.

Training & Documentation:

· Prepare training plans and user manuals, conduct user training sessions, and ensure system adoption.

· Create and maintain high-quality documentation throughout the project lifecycle.

Mandatory Skills & Qualifications:

Educational Background:

· Possess a degree in Computer Science, Information Technology, or a related field.

Experience:

· 8-10 years of experience in technology business analysis or software development, specifically in investment/banking applications.

· Proven track record in overseeing complex IT projects, including system integrations and data migrations.

· Demonstrated ability to manage teams and senior business stakeholders.

· Strong expertise in documenting BRD, FSD, use cases (Gherkin format), visual modelling, and business processes.

Technical Skills:

· High proficiency in SQL, ETL processes, APIs, and data analysis.

· Experience with Product Management and Agile Methodology, with a focus on delivery.

· Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Business Domain Knowledge:

· Strong understanding of the investment/banking business domain, particularly in middle-to-back-office operations.

· Familiarity with investment products, financial workflows, and private market processes is essential.

Soft Skills:

· Excellent interpersonal, communication, and stakeholder management skills.

· Strong analytical, critical thinking, and problem-solving abilities.

· A team player with a growth mindset, able to work independently and collaboratively across teams.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

The candidate will be responsible for commercial projects, relationship management and providing support for the company’s sales practices on Hubspot. The ideal candidate would have at least 2 years’ experience in a similar role, takes initiative, challenge existing ideas and has strong analytical and problem-solving skills. The candidate must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities

Relationship Management (30%) & Data Administration (20%)

• Build strong and trusting relationships with Bunker Traders, with the ability to influence and train them on how to use the CRM system.
• Review and analyze CRM and research data using tableau to track and report on revenue, pipeline, and performance.
• Maintain accurate and timely customer data in CRM (Hubspot); add new entries into the CRM system (companies, contacts, deals), manage existing entries, keep the data tidy and free of duplicates.
• Identify and raise areas of concern to senior managers with regards to sales management and ownership of client conflict resolution between traders.
• Market research on leads and existing customers; ad-hoc analysis across all sectors

Assisting Project Management (30%)

• Participate in multiple projects and planned strategies to drive business and revenue growth.

Analytics and Reporting (20%)

• Perform ad-hoc analytical work when required to meet various business and project’s needs.
• Routine reporting of the profitability of various business units and understanding the drivers behind it.

Requirements

• Minimum Maritime/Shipping related degree or analytical degree in Maths, Science, Economics, Finance, Engineering, etc
• Excellent analytical and creative problem-solving skills
• Ability to prioritize and manage time in a fast-paced environment
• Strong interpersonal and communication skills to manage a diverse range of CRM users and build effective communication with traders.
• Strong mediating and conflict resolution skills to resolve disagreement where it may arise between traders.
• Strong adaptability skills to relate to different stakeholders and situations to achieve a desired outcome.

Job Description

• Responsible for daily hedge fund operations including trade bookings, settlements, Corporate Actions, daily reconciliations, pricing, calculating and verifying NAV on both book level and fund level across different products, assets, and regions;
• Monitor security financial cost and collateral requirements for various investment products across global markets;
• Conduct daily / monthly reconciliation with brokers and custodians;
• Produce monthly report for recording;

Job Requirements

• Bachelor or above degree in relevant course (Finance, Accounting);
• Familiar with NAV calculation and various financial products (futures, swaps) and etc. in global markets;
• A team player with detailed-driven mindset and curiosity;
• Capable of workingunder stress and dealing with ad-hoc projects;
• Fluent in Chinese and English; Mandarin is preferred.

Introduction

• Established in 1999, PinPoint has been one of the most historic hedge funds across Asia.
• PinPoint is managing over $3.5Bn with around 110 professionals across 5 offices in Asia.
• PinPoint is devoted to generating stable returns for investors and becoming the best hedge fund platform in Asia through Mult strategies platform business model.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Millennium participates in major markets around the world and works to continually evaluate new strategies that fit our risk and return characteristics. We work to maintain agility at scale, which enables us to pursue new investment opportunities in a meaningful way. Our Quantitative Research Interns work within our Investment Teams to help build and grow their businesses.

Job Responsibilities

• Explore and analyze a vast array of datasets, including both market data from asset trading and alternative data from other aspects of the economy using machine learning/statistical/applied math/econometric techniques
• Apply statistical and machine learning techniques to test investment ideas
• Collaborate with portfolio managers, quantitative researchers, and software engineers to deploy these investment ideas and make an impact on the team’s PnL.
• Analyze financial data and develop predictive models to support decision making within the team
• Implement and develop machine learning algorithms to be leveraged in the investment process
• Collaborate with the team to identify opportunities for process improvement and innovation
• Build broad set of research tools for systematic portfolio managers ranging from data acquisition/normalization libraries to backtesters and portfolio optimizers

Qualifications, Skills and Requirements

• Cumulative GPA of 3.5 and above required
• Pursuing a master’s degree in a technical or quantitative discipline; such as Financial Engineering, Quantitative and Computational Finance, Statistics, Mathematics, Physics, or Computer Science
• Demonstrated proficiency in at least C++ or Python
• Experience performing an in-depth research project examining real-world data

Preferred Experience

• Independent thinker who can creatively approach data analysis and communicate complex observations in a simple and intuitive manner
• A background in finance is not necessary. We can teach the financial aspects of the job if you display the necessary quantitative skills

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

Principal Responsibilities

Analyst will assist Portfolio Managers with building analytical tools to price and risk manage the products we trade. The individual will also supply detailed analytics to support investment themes.

Key Responsibilities

• Responsible for execution and booking of trades and interacting with counterparties
• Generate trading ideas
• Create automated solutions that make existing data collection and signal identification processes more efficient and scalable
• Help monitor real-time trade executions on a daily basis and analyze sector and factor exposure to come up with optimal portfolio hedges

Qualifications/Skills Required

• At least 5 years of relevant experience, ideally an investment banking role or a buyside firm
• Bachelor’s degree preferably in Quantitative finance, Mathematics, Business/Finance, Economics, Computer Science or related fields
• Strong experience in financial modelling experience
• Strong background in financial instruments
• Self-starter and able to work independently
• Proven ability to thrive in a dynamic, fast-paced environment

Security Concierge (With Security License)

(Office Building at Marina South/ Raffles Place)

Responsibilities:

1. Serve visitors by greeting, welcoming, directing, and addressing them appropriately.
2. Answer, screen, and forward any incoming phone calls and provide basic information when needed.
3. Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges, etc).
4. Data entry and perform other clerical receptionist duties.
   Requirements:

Requirements:

1. Project professional image (own a black blazer and skirt).
2. Prefer similar experience in Office Tower, shopping centre information counter, Front Office in Hotel, etc
3. Able to use Computer to carry out administrative duties
4. Good customer service & Good communication skills.
5. Ability to be resourceful and proactive in dealing with issues
6. Ability to organise and multitask
7. Good team player & can work well with different departments

Walk-in Interview:

Address: 10 Anson Road, International Plaza, #26-09 Singapore (079903)

Time: 9am-5pm

Whatsapp: 9139 3211 (Amelia) or Email to: [email protected]

or Apply Online:

E-application form (Https://Rss.armfort.com/direct-application)

Our client is a Global Transportation MNC. Due to their current expansion plan, they are looking for a Cargo Operations Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Oversee and manage the full logistics process for project shipments, ensuring all documentation is in order.
• Ensure the timely and accurate transportation of goods from origin to destination.
• Prepare and handle all required shipping documentation, ensuring full compliance with international trade regulations.
• Coordinate with various parties (e.g. carriers, shipping lines, other service providers) to ensure smooth and safe transport of shipments.
• Track the progress of shipments and provide real-time updates to clients.
• Maintain high standards of operational efficiency and customer satisfaction.
• Any other duties as assigned.

Requirements

• Min Diploma in logistics / supply chain studies or equivalent
• Min 3 years’ relevant working experience
• Proficient in Microsoft Office would be advantages.
• Good understanding of transportation regulations would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

• To administer finance policies and procedures on expense management,
• To manage the IT platform for expenditure approval workflow
• To review, process and manage the expenditure requests, including project budget requests and follow up on post implementation reviews.
• To perform/provide ad hoc expense analysis for the purpose of budget control, procedure review, and/or reporting.
• To monitor and track project spend/budget and escalate any issue in a timely manner
• To assist in general expense budget control (including business planning where appropriate) and expense reporting functions.
• To perform periodic QA reviews
• To assist in tracking and follow up on governance issues throughout the Division.
• To assist and support activities during period of parallel run of systems.
• Provide support on ad hoc tasks assigned under Finance Governance.

Requirements:

• Accounting knowledge or qualification
• Analytical and logical
• Detailed and meticulous
• This role is required to manage internal stakeholders as well as various control/audit functions. The candidate should have strong communication skills, both written and spoken
• Self-driven
• About 8 to 10 years permanent working experience, preferably in a regulated industry
• Knowledge and/or experience in life insurance, financial accounting and/or SOX
• Only Singaporean or PR

Kindly apply online or send your application to [email protected]

EA: 15C7572

ID: R1547641

We are looking for a individual who is looking to gain experience and exposure with the Finance team in supporting their day to day operations.

What You Will Do

• Assist in performing 3-way matching on the purchase invoices for the Group’s F&B outlets
• Updating the purchasing transaction in the accounting system
• Preparation of monthly payments
• Assist in accounting administration in reviewing expenditure claims from associate
• Ensure accuracy and completeness in Revenue posting to Accounting System
• Assist in verifying sales collection and AR billing for F&B Business
• Other ad hoc from the finance department from time-to-time

What You Will Need

• Currently studying Accounting or Finance or any relevant major
• Candidates who graduated from junior college or polytechnics are welcome to apply
• To state commitment period in your resume
• Able to commit at least 3 to 6 months is preferred
• Committed and motivated individuals who are meticulous and have an eye for detail
• Good communication, analytical and interpersonal skills

If the role excites you, kindly state your commitment period in your resume and apply with us!

We regret that only shortlisted candidates will be notified.

Job Description:

• Monitor and troubleshoot incineration plant operation and process control equipment for smooth operation
• Develop operation procedures and methods for optimum operation (i.e. lower operation cost, minimum manpower utilization, maximize machine capacity)
• Develop and practice Preventive Maintenance Schedules and regular maintenance schedules
• Prepare and monitor operation data sheets and records
• Regular patrolling and inspection of machine and equipment conditions and staff's duties
• Monitor and brief staff's safety regulations at work
• Monitor and supervise good house keeping practice at incineration plant
• To plan proper schedules of steam distribution as well as arrange advance notice to other department if there is any interruption in stream supply
• Strictly follow ESH procedures, issue all necessary PTW and monitor contractor works
• To compile and review monthly operation reports (e.g. cost, productivity, quality, non-conformances, etc.)
• Comply with legal requirement such as NEA continuous air emission monitoring unit, PUB sewage water discharge limit, MOM boilers inspection, air compressors and etc.

Others:
• To undertake any other duties that may be assigned by the Management from time to time
• To assist and support the Operation Maintenance of Incineration plant for Technical support (advice, material selection, purchasing order, maintenance history records, and preventive maintenance plan)
• To train and guide the Incineration staff for operation and maintenance for continuous improvement

Requirements:
• Candidate must possess at least a Diploma/Bachelor's Degree in Chemical Engineering or equivalent.
• Min. 5 years experience in operating incinerator, waste heat boiler, cooling tower and demin water plant
• Steam Engineer Grade 1 or 2, preferably Grade 1
• Prefer to have Managing WAH, confined space and other related certificates
• Able to work 12-hour shift work

The Production Manager oversees all operations of the food production plant, ensuring work processes are simplified, costs are reduced, and production processes run efficiently. He/She sets key performance indicators (KPI), and develops new food production standards and standard operating procedures (SOPs).

He/She monitors quality assurance, investigates production or quality issues and recommends solutions. He/She must undergo training in internal food safety audits and serves on the organisation's food safety internal audit committee.

He/She works in a food production environment and may be required to work in shifts. He/She is exposed to physically demanding work conditions such as long standing hours and hot or cold temperatures.

• Arrange plant visits and physical inspections by external auditors.
• Develop standard operating procedures (SOPs) and prepare reports and work instructions.
• Draft capacity plans to evaluate sustainability of new or modified manufacturing processes.
• Establish food production strategies for sustainability.
• Establish production documentations and maintenance.
• Identify and implement yield opportunities and forecast yield targets.
• Implement new or modified production processes for regulatory approval, commissioning and operation.
• Implement test programmes to resolve hardware and major set-up issues in mass production.
• Improve operation planning through the use of big data and advanced analytics modelling.
• Investigate low yield and quality assurance.
• Investigate production or quality issues and recommend solutions.
• Lead key production processes in compliance with budget, schedules, quality control, and cross-departmental coordination.
• Lead working level communities to explore opportunities for improvement projects.
• Manage manpower, equipment, raw materials and ingredient resources to meet production objectives.
• Review regular production performance reports.
• Set food production key performance indicators (KPIs).
• Support product quality and food safety processes to ensure that finished products meet specifications and regulatory standards.

At Experimental Drug Development Centre (EDDC), our goal is to discover and develop novel therapeutics by working collaboratively with public sector and industry partners.

EDDC now has an exciting opportunity for a highly motivated individual to be part of the team that oversees the project management of EDDC’s discovery and development portfolio projects.

The successful candidate will work with Head of Project Management, Scientific Project lead (SPL) and other team members to ensure deliverables fall within project scope, timeline and budget.

Key responsibilities include but not limited to:

• Coordination and completion of projects on time within budgets and within scope.
• Assist scientific project lead (SPL) in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Support SPL in developing a detailed project plan to monitor and track progress.
• Support SPL in performing risk management to de-risk project as early as possible.
• Manages changes to the project scope, project schedule and project cost using appropriate tools and techniques.
• Measure project performance using appropriate tools and techniques.
• Organize Project review/update meeting with the Project team.
• Report and escalate to management as needed.
• Provide regular updates to Head of Project Management regarding status of projects.
• Any other tasks and responsibilities as assigned from time to time

Requirements:

• Bachelor’s degree in science with at least 3 years of experience in the field of drug discovery and development or an equivalent combination of education and experience.
• Familiar with drug discovery and development concepts and project management aspects of the same.
• Strong organisation skills, detail oriented and ability to multitask.
• Team player with good interpersonal skills.
• Self-starter, independent and self-driven.
• Ability to thrive in complex situations involving multiple stakeholders across functional groups and levels.
• Strong analytical and problem-solving skills.
• Demonstrates critical thinking and integrity.
• Good time management skills.
• Excellent verbal and written communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.

Be part of our Investment Team in APM Terminals, Asia & Middle East, where you will be responsible for both growth and other business development activities (e.g. shareholder strategy, divestments, concession extension/negotiations etc.) in the region. The type of port infrastructure investments APMT invests in vary from public-private partnerships to private M&A transactions through public tenders or direct negotiations with governments, port authorities or private investors.

We offer

At APM Terminals, we pride ourselves on fostering a culture of innovation, collaboration, and operational excellence. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.

Key responsibilities

Reporting to Head of Investments, Asia & Middle East based in Singapore, you are expected to contribute to defining and executing a credible pipeline based on the newly established APMT growth strategy.

• Project management
  Identify, screen, evaluate and develop projects.
  Lead large projects (and provide support/co-leads others) from concept to conclusion. Establish positions on all key aspects (e.g., scope, valuation, shareholding, governance).
  Assess the commercial attractiveness and feasibility of investments, make recommendations to Senior Management on divestment/investment decisions and prepare proposals for and conduct negotiation processes.
  Coordinate project planning in cooperation with requisite responsible functions and review of the respective functional input with a critical eye and ability to challenge (Commercial, OPS, Asset Engineering).
  Provide communication planning and relevant presentation material on the investment value proposition for mainly external stakeholders.
  Contribute to the development/strategizing of solutions to customize project requirements.
• Business development (Growth)
  Develop leads via networking, events and/or other sources and establishes and develops relationships with executives within targeted markets and sectors.
  Maintain market awareness regarding market developments, supply/demand, pricing, competition etc., through internal and external sources and networking
  Comfortable and confident in meeting and negotiating with high level government officials and other external stakeholders.
  Develop and manage Project/Opportunity Pipeline.
  Proactively work independently to deliver business objectives and understanding the barriers to success, creatively driving solutions.
  Understand detailed industry and competitor information.
  Strategy planning for market segment or geography, review of market entry options

The role will require you to 30% travelling within the region.

We’re looking for

• Around 8 years of experience managing highly complex & valued projects, handling multiple internal and external stakeholders, in challenging and multifaceted landscape
• Experience in managing infrastructure related project is highly advantageous
• Industry experience is preferred, but not mandatory
• Strong interpersonal and communication skills (both verbal and written). Possess empathy, personal tact, and multi-cultural understanding.
• Outgoing person with the ability to establish contact easily and eagerness to deliver (growth).
• Drive, intellectual curiosity, and interest in taking on new tasks.
• Well-organized, timely, and persistent.
• High level of initiative and responsibility, self-reliant action.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected]

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.