• Call Centre / Customer Service Exp
• No Exp Are Welcome To Apply - Training Will Be Provided
• Office Hour / 5 Days Work Week / Able to Work on Weekends

Responsibilities

• Handle inbound and outbound calls
• Attend to customers' enquiries via hotline and sometimes emails
• Proper recording of conversation with customer in the call centre system
• Achieve individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• A good team player and able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Days Work Week including weekends
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Responsibilities:

• Perform validation of customers’ instruction for critical and high-risk orders such as telegraphic transfer, remittance applications; stop payment of cheque, reporting scam/unauthorized and recall of funds as some examples, by retrieving interaction recording from various systems and details from Customer Relationship Management system (CRM).
• Performs Day-2 checks on customer requests approved by Customer Service Representative (CSR) such as waiver request for credit cards and CashPlus to ensure adherence to guidelines set by business units and management.
• Review interactions (call, email, chat, social media posts, faxes) to evaluate the quality of customer service delivery in accordance with quality monitoring standards.
• Ensure interactions meet performance expectations in accordance with quality monitoring standards through regular calibrations sessions and dialogues.
• Collate, prepare and analyze statistical reports on a regular basis based on checks performed, for Contact Centre Management reviews.
• Uses quality monitoring data to track performance at the team and individual level

Job Requirements:

• A university degree holder in any discipline with a minimum 5 years of relevant experience in Quality Assurance / Quality Control and is familiar with banking and/or credit cards process, products and systems.
• Passion for service, strong customer service mindset with good communication, comprehension and excellent problem-solving skill.
• A strong customer service mindset with good communication and customer centric drive to improve customer experience.
• Possess good interpersonal skills and able to work independently and as a team.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office applications.

Job Level: more than 10 years of relevant experience (L4)

JOB DESCRIPTION:

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 6years

At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Customer Service Specialist

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries.

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

• MNC
• Good Benefits
• Positive Working Culture

Our client is a well-established MNC which is looking to expand the data center business in Singapore and other regions.

Responsibilities

• Identify and engage potential clients in the Data Center sector, actively acquiring new contacts to strengthen relationships.
• Take the lead in addressing global purchase inquiries, ensuring a proactive approach to staying informed about industry trends and market dynamics.
• Strategically expand business into untapped segments, developing and implementing effective market entry strategies.
• Deliver impactful product presentations to influence stakeholders, including owners and consultants, fostering brand recognition.
• Collaborate seamlessly with cross-functional teams, including Engineering, Quality Assurance (QA), and Global Supply Chain (GSC), to efficiently handle inquiries and ensure a cohesive approach to client needs.
• Contribute to continuous improvement by gathering and channeling client and dealer feedback to Engineering, QA, and GSC for refinement of products and services.

Qualifications & Requirements

• Possess a Diploma or Degree in Mechanical or Electrical Engineering or an equivalent field.
• Demonstrate experience in handling distributors, key accounts, and customers.
• Preferably, have 3 years of related experience in genset and data center sales.

Please submit your updated resume here and/ or reach out to Beca Tan (EA: R22110957) and her team at +65 8343 8789 or [email protected] for a confidential conversation.

Talentvis Singapore Pte Ltd | 04C3537

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Call Centre / Customer Service Exp
• No Exp Are Welcome To Apply - Training Will Be Provided
• Office Hour / Mon - Fri
• Able to commit for 5 - 6 months (Able to convert to perm subjected to performance)
• IMMD Role

Responsibilities

• Handle inbound calls
• Taking down customers' particulars, contact number, request and callback timing
• Maintain a positive and helpful approach in interactions with all customers
• Any other ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Able to commit for 5 to 6 months
• Able to commence work immediately or with short notice
• Possibility to be converted to permanent, subjected to performance

Other Information:

• Working Hour: Mon - Fri (8.30am - 6om)
• Location: CBD
• Salary: $2200/mth

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system.

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.

• Provides assistance and guidance to junior colleagues.

• Perform other duties as assigned

Skills/Requirement:

• Minimum 1 year of call center experience

• Having good communication skills (speaking and writing)

• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in · · • Contact Centre via phone, email, online and digital platform.

• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Call Centre Officer

Duration: 6 months contract

Working hours: Any 5 days per week

Mondays to Fridays: 9 am to 6 pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Job Title: System Analyst

Project: Multiple

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 6 years

At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

The ideal candidate will be responsible for developing high-quality cybersecurity solutions. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities:

• Develop quality software and network applications.
• Analyze and improve existing software applications.
• Design highly scalable, testable code.
• Discover and fix programming bugs.

Qualifications:

• Bachelor's degree or equivalent experience in Computer Science or related field.
• Development experience with C/C++ and Python.
• Good communication skills, and ability to collaborate with a team of researchers and engineers.

Good to have:

• Experience with computer networks and network programming.
• Experience with end-product development.
• Experience or interest in Industrial Control Systems, BEMS, or IoT.

Application Instructions:

For prompt attention, a copy of your CV can also be submitted to [email protected]

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

• Up to $5,000 Basic + Bonus + Benefits
• Permanent position/ based in Singapore HQ at Paya Lebar/ 5 workdays/ Overseas business trip available
• knowledge in Electrical/ Mechanical design and construction of building projects preferred.

Our Client, a reputable MNC and leading A1 Main contractor diverse in building, civil and infrastructure projects.

Job Responsibilities:

• Reporting to HOD
• Research and support in implement M&E Design Standard in local and overseas branch office.
• Participate in design progress from Bidding, Design, Construction and Hand-over.
• Review RFP documents/drawings for Bid
• Review and check the design & quality of design documents/drawings, MEP-simulation-model from the Electrical/ Mechanical design viewpoint.
• Site inspection to Appraise works/ products to ensure compliance to specifications and requirements if required.

Job Requirements:

• Bachelor’s Degree in Electrical/ Mechanical Engineering or related field.
• Minimum 2 years of relevant working experience.
• knowledge in Electrical/ Mechanical design and construction of building projects preferred.

Other Information:

To apply please click on the APPLY button to submit your resume with the following details:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.
Lionel Cheow
EA License | 14C7092
EA Registration Number | R1105005

My client, an Asian bank is looking to hire an AVP, Senior SOC Analyst to be part of their IT team. In this dynamic role, you'll lead the charge in actively hunting and analyzing potential threats, leveraging your expertise to support SOC investigations and prevent attacks before they occur.

It's a full time and a permanent position, office is located at Changi Business Park (East)

Role

Key Responsibilities:

• Lead the Hunt: Spearhead proactive threat detection & analysis, sifting through data (alerts, logs, etc.) and conducting reverse engineering when needed.
• Deep Dive & Solve: Dive deep into security incidents, uncovering trends and root causes. Create and maintain processes to ensure future preparedness.
• Stay Ahead of the Curve: Conduct in-depth research on threats, vulnerabilities, and attack vectors. Collaborate with diverse teams to refine prevention and detection methods.
• The Go-To Guru: Become the trusted expert for SOC-related topics and guide incident response.
• Process Pro: Develop and document SOC procedures based on industry best practices and internal requirements.
• Continuous Improvement Champion: Lead or support projects to enhance SOC effectiveness, keeping us ahead of ever-evolving threats.
• Collaborate & Conquer: Work seamlessly with incident response, threat intelligence, and the overall security strategy teams.

What You Bring:

• Bachelor's in IT (or equivalent) and 5+ years of experience, including 3 leading a SOC team.
• Deep understanding of networking, major internet protocols, and security concepts.
• 3+ years of experience in cyber incident response and/or enterprise SOC operations.
• 2+ years using standard security tools (SIEM, EDR, etc.).
• 2+ years of operational experience with Splunk or similar platforms.
• Expert investigative skills for uncovering incident impact and root cause.
• Strong foundation in security threats and countermeasures.
• Analytical, problem-solving, and multitasking skills for a fast-paced environment.
• Hands-on experience with SIEM, intrusion detection, and application layer protocols.
• Security experience, especially in incident detection and threat intelligence.
• Bonus points for expertise in various operating systems, web technologies, and professional security certifications.
• Experience in multiple IT/Information Security domains like IAM, IT infrastructure, etc.
• Meticulous, team-oriented, flexible, proactive, and positive attitude.
• Strong sense of responsibility, initiative, and communication skills.

We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Working hours: 8am - 6pm (Mon - Sun, 5 days)
Location: Bukit Merah, moved to Ubi (April onwards)
Duration: 3 months extendable

Job Scope

• Working in call centre environment
• Support in answering public queries via phone calls
• Other ad hoc duties assigned

Job Requirement

• Able to commit 5 days/ week (including 1 weekend)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end March 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage / Handle incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Position : Inside Sales Executive (Farmer Role/ Cold call/ EVENTS) - NO EXP REQ
• Location : Serangoon North Avenue 4 (Nearest MRT: Hougang/ Serangoon MRT)
• Working hours : 5 days a week, Monday to Friday, 9am to 6pm
• Salary (commensurate with experience) : Gross up to $4500 + (Basic up to $3500 + Commission (up to $1000) + Company Performance Bonus + Transport Reimbursement + 14 Days Annual Leave
• Duration : Permanent Position
• Industry : Event Management / SME

Main Responsibilities:

• To create sales opportunities through follow up of leads through networking interactions and other sources to enlarge clients base and maintaining the database of these leads.
• To network and establish good relationship with new and existing clients
• To attend to new and existing clients’ enquiries and requests promptly and converting these leads to sales deals either through own or in a team
• To research regarding client’s needs and participate in brainstorming session with internal team for creative solution, costing and design that can be recommended according to clients’ needs.
• To prepare event proposals including creative concepts
• Pitching and managing proposals, including presentation of sales proposal to prospective client, and follow-up to close deals in a tight timeline
• Project management, inclusive of obtaining client’s project requirements, requests and specifications, preparation for quotation and costing sheet, and to obtain contract confirmation.
• Manage client relationships – analyse client’s data and purchasing behaviour from CRM and handle any client dissatisfaction.
• To brief Project team & liaise with related parties or to ensure smooth handover of project to execution phase.
• To prepare documentation in support of project closure
• Any ad-hoc tasks as assigned.

Requirements:

• No experience welcome to apply - Training provided
• Diploma and Degree holders of any relevant field of studies, with keen interest in Event and MICE
• Good learning attitude and keen to take on new challenges.
• Team-player with initiative and willing to take on responsibilities.
• Not afraid of sales presentation or talking to a big group of people.
• Meticulous, resourceful, and able to multi-task
• Commission and Sales Target driven.
• Able to work irregular hours or on weekend/Public Holidays should the need arise.
• Proficient in MS Office applications (Microsoft Words / Excel / PowerPoint)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communication.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Call Centre / Customer Service Exp
• No Exp Are Welcome To Apply - Training Will Be Provided
• Office Hour / 5 Days Work Week / Able to Work on Weekends

Responsibilities

• Handle inbound and outbound calls
• Attend to customers' enquiries via hotline and emails
• Proper recording of conversation with customer in the call centre system
• Achieve individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• A good team player and able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Days Work Week including weekends
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

5 days, Permanent, Paya Lebar

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· Provide support to Facilities Manager in Facility Maintenance Preventive Maintenance work

· Onsite facility mechanical work troubleshoots and ensure internal coworker n external contractor adhere to work procedure

· Liase with client to ensure sop are adhered to.

· Plan onsite data center facility maintenance (Including Power Diversion System management) n repair work and update daily log.

· Overall Onsite data center facility management

Requirement:

· Min Diploma in Mechanical or Electrical engineering or related engineering

· Able to work on odd hours as and when required License Electric Worker is an advantage but not mandatory.

· Possess good practical knowledge of electrical and mechanical work, UPS (uninterruptible power supply)

Fresh graduates are welcome.

Added advantage:

Data center M&E Infrastructure

Work location :Paya Lebar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

5 days, Permanent, Eunos

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· 60% hunter and 40% farmer in prospecting for corporate clients who needs to build new / maintain existing data center.

· Active prospecting, identify sales opportunity.

· High technical proficiency in identifying b2b corporate client need

· Collaborate with all parties from plan, design, to project delivery.

· Maintain good relationship with client through period visit for servicing and upselling opportunity

Requirement

· Min diploma in mechanical/electrical engineering

· Have existing good contact with business owner, Consultant, Level1 Builder

· 1 years sales experience of data center M&E infrastructure service/ data center related equipment.

· Able to work in bilingual environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified