Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

5 days, Permanent, Eunos

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· 60% hunter and 40% farmer in prospecting for corporate clients who needs to build new / maintain existing data center.

· Active prospecting, identify sales opportunity.

· High technical proficiency in identifying b2b corporate client need

· Collaborate with all parties from plan, design, to project delivery.

· Maintain good relationship with client through period visit for servicing and upselling opportunity

Requirement

· Min diploma in mechanical/electrical engineering

· Have existing good contact with business owner, Consultant, Level1 Builder

· 3 years sales experience of data center M&E infrastructure service/ data center related equipment.

· Able to work in bilingual environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified

Permanent, 5 days , Paya lebar

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· Manage the Testing & Commissioning work for M&E infrastrure service in data center.

· Work closely with client, suppliers, consultants, contractors and relevant authorities in projects managed.Liase with client on weekly basic for the project progress report

· Oversee drawing management and control of technical and construction matters.

· To submit timely purchase request for relevant materials & manpower throughout project cycle

· Adhere to internal process, plan, manage and coordinate M&E projects to ensure that the projects are completed on time, within budget and of highest quality

Requirements

· Min diploma in Building Services/ Mechanical/ Electrical related field

· 3 years experience as project manager

· Professional proficiency in M&E system

· Able to produce T&C report, SAT report and Test Script based on project/site requirement

·

Added advantage:

Experience in IST( Integrated Systems Testing (IST) (Final testing before opening a data center)

PM roles experience in data center M&E project.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

· Bachelor’s Degree or equivalent

· Serves as a single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues

· Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards

· Conducts necessary analyses to address client needs

· Communicates resolutions to clients

· Responsible in providing a professional & high quality inbound and outbound phone support on Bank’s products & services for prospective & existing Business Banking clients.

Account Receivable Executive | MYOB | Orchard

5 days, 9am-6pm
Salary: $3000 -$3400
Location: The Heeren, Orchard

Job scope:

• Handle full spectrum of Accounts Receivables activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key accountabilities

• Provide imaging services to patients as requested by referring physicians or as allowed by statutory regulations and according to acceptable and standards.
• Familiarize oneself with the usage and correct handling of the imaging equipment to avoid incorrect usage.
• To conduct necessary quality assurance tests before equipment is used on patients.
• To participates in quality improvement projects that will ensure continuous improvement in quality of work.
• Work closely with nurses and support staff to ensure patient care is met.
• Provide quality customer service to patients.
• Ensure compliance with the radiology safety policy.
• Work closely with Picture Archiving and Communications systems (PACS) administrator to ensure studies are sent and stored in the PACS correctly without errors.
• Other assignments as when required.

Qualifications & Experience

• Diploma / Bachelor Degree in Radiography or related field
• AHPC registration / Pre-registered / Registrable

Interested candidates can write in to Ann at [email protected]

Recruiter Ref Code: #HGA

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Call Centre Officer

Duration: 6 months contract

Working hours: Any 5 days per week

Mondays to Fridays: 9 am to 6 pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Key Responsibilities:

• Design and deploy data center infrastructure, including power, cooling, cabling, and rack layouts.
• Install, configure, and maintain network devices and equipment, ensuring optimal performance and uptime.
• Monitor and troubleshoot data center infrastructure, including networking, power distribution, HVAC systems, and physical security.
• Conduct regular preventive maintenance activities to ensure the reliability and availability of data centers.
• Collaborate with vendors and service providers to evaluate and select appropriate equipment and solutions for data center needs.
• Manage network capacity and bandwidth planning to meet current and future requirements.
• Implement and enforce security measures to protect data center assets and ensure compliance with industry standards.
• Participate in incident response activities and assist in resolving data center-related issues promptly.
• Document network and data center configurations, processes, and procedures.
• Stay up-to-date with industry trends, emerging technologies, and best practices related to data center engineering.

Requirements:

• Diploma, Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Network Engineer, Data Center Engineer, or related role.
• In-depth knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture.
• Hands-on experience with network devices (routers, switches, firewalls) and protocols (TCP/IP, VLANs, BGP, etc.).
• Familiarity with data center management tools and monitoring systems.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented with strong organizational and documentation skills.
• Certifications such as Cisco Certified Network Professional (CCNP) or Data Center Networking Infrastructure Specialist (DCNI) are a plus.
• Knowledge of cloud computing, virtualization technologies, and software-defined networking is desirable.

As an IDC Engineer, you will play a crucial role in ensuring the smooth and reliable operations of data centers, supporting the growing demands of digital infrastructure. Your technical expertise and attention to detail will be essential in maintaining high-performance networks and infrastructure.

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

Building M&E infrastructure Technical n operation

· Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

· Manage Technical Operation Team’s day-to-day operations (Exp: repair work, routine servicing, maintenance & T&C processes)

· To liase with n manage customer’s expectation

Department budget

· Manage department resources to ensure continuous smooth operations

· Manpower management

· Monitor and conduct review on department manpower competency level

• Ensure continuous training/improvement plan is in place across the technical team

Quality control

· Conduct quality checks on works completed

· Ensure regular review of equipment refresh for customers

Safety:

· Ensure compliance with Health, Safety, Environmental and Assurance regulations

Requirements

· Min Diploma in Mechanical & Electrical or relevant discipline

· 5 years of relevant working experience with at least 2 years in managerial position

· M&E technical knowledge or operation or both

· Fire Safety Manager certified

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Manage the day-to-day operations of the Internet Data Center (IDC) facility, ensuring smooth and efficient functioning.
• Coordinate with cross-functional teams, including IT, facilities, network operations, and security, to ensure optimal performance of the IDC.
• Implement and maintain effective procedures and policies for the IDC operations, including maintenance schedules, incident management, and disaster recovery plans.
• Monitor and manage the infrastructure systems, including power, cooling, networking, and security, to ensure high availability and reliability.
• Establish and maintain relationships with key vendors and service providers, ensuring timely resolution of issues and adherence to service level agreements.
• Develop and manage the IDC budget, including forecasting expenditures, monitoring costs, and achieving cost optimization without compromising service quality.
• Identify improvement opportunities and implement initiatives to enhance IDC operations, such as implementing automation, improving energy efficiency, or increasing scalability.
• Ensure compliance with industry best practices, local regulations, and security standards related to data center operations.
• Lead a team of IDC technicians and engineers, providing guidance, support, and training to ensure their professional growth and maintain a high-performance culture.
• Regularly monitor key performance indicators (KPIs) related to IDC operations, identify trends, and present reports to senior management as needed.

Requirements:

• Bachelor's degree in a relevant field, such as information technology, electrical engineering, or facilities management.
• Proven experience (5 years) in managing IDC operations, preferably in a large-scale data center or colocation facility.
• Strong knowledge of data center infrastructure systems, including power distribution, cooling, network infrastructure, and security systems.
• Familiarity with industry best practices, regulations, and standards related to data center operations, such as ISO 27001, Uptime Institute Tier Classification, and BICSI standards.
• Proficiency in using data center management tools, monitoring systems, and incident management platforms, such as DCIM (Data Center Infrastructure Management) and BMS (Building Management Systems).
• Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and provide clear guidance to technicians and engineers.

Permanent, 5days, Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

Documentation of service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

Added advantage:

Data center aircon servicing

Shift Role with shift allowance

Banking industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions:

• Process Non-Individual client onboarding including Account Opening, eServices (internet banking application and maintenance, etc)
• Liaise with Business Units on referral or query and handling investigations
• Prepare statistics and reports
• Perform Account maintenance for clients
• Other responsibilities as delegated by Supervisor

Job Requirements:

• Minimum 2 years' experience in banking industry
• Relevant experience in Onboarding Team would be an advantage
• Self starter and able to contribute idea on process improvement
• Reliable, committed & able to work independently as well as a team player
• Possess good communication and interpersonal skills.
• Ability to multi-task, manage workload balance and work under pressure with tight deadlines.
• Meticulous and diligent with an eye-for-details
• Display analytical and problem solving skills

Job Descriptions:

• Process Non-Individual client onboarding including Account Opening, eServices (internet banking application and maintenance, etc)
• Liaise with Business Units on referral or query and handling investigations
• Prepare statistics and reports
• Perform Account maintenance for clients
• Other responsibilities as delegated by Supervisor

Job Requirements:

• Minimum 2 years' experience in banking industry
• Relevant experience in Onboarding Team would be an advantage
• Self starter and able to contribute idea on process improvement
• Reliable, committed & able to work independently as well as a team player
• Possess good communication and interpersonal skills.
• Ability to multi-task, manage workload balance and work under pressure with tight deadlines.
• Meticulous and diligent with an eye-for-details
• Display analytical and problem solving skills

Job Opportunity: Coordinator/Call Agent/Customer Care

Responsibilities:

Primary responsibilities include handling incoming calls from external sources promptly and professionally, reflecting the high standards of the hotel and brand.

Working days :Mon 830am - 530pm，Sat 830am-12.30pm

Off days :public holidays will be off

OT :no over time require

Working location :Aljunied

Key Tasks:

• Accurately process both incoming and outgoing calls with courtesy.
• Record and manage follow-up calls efficiently.
• Collaborate with relevant departments to page guests.
• Respond promptly to guest queries and requests, addressing them by name whenever possible.
• Handle guest needs and report complaints to the Telephone Supervisor.
• Maintain awareness of local telephone listings and frequently dialed numbers.
• Daily reporting on the logbook.

Requirements:

• Basic computer litarature

nterested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

Responsibilities:

1. Monitor real-time security operations at overseas IDC, including personnel and asset surveillance. Respond promptly to security incidents, coordinate, and follow up on incident handling to ensure stable, secure, and efficient overseas data center operations.

2. Develop and optimize operational management standard procedures, and establish the framework for IDC security operation management systems. Enhance the standardization of global data center operations.

3. Oversee the construction of the IDC alarm, incident, risk, and drill management system. Drive execution through data-driven approaches, and facilitate the evolution towards automation and intelligence.

4. Collaborate in optimizing the security operation management platform, contributing to the development of automation tools for centralized and refined management of global IDC.

Requirements:

1. Bachelor's degree or higher, with a preference for a major in computer/electronics.

2. Over 2 years of relevant work experience, demonstrating operational and management expertise in large-scale security service projects.

3. Familiarity with security incident emergency response processes. Ability to track, analyze, handle, and resolve various security issues and incidents. Understanding of relevant security standards, regulations, and security systems.

4. Preferably with a background in the security industry or a large security services company.

5. Proficient in both Chinese and English languages.

We are looking for motivated and affable individuals who can work in a challenging and fast paced environment.

*Attend to walk-in customers and incoming phone enquiries

* Entry Level Candidates are welcome

* Provide course consultation and ensure proper follow-up

* Handle and resolve general feedback and complaints

* Perform general administrative duties, such as data entry and filing

* Processing of new student registration and payment

* Provide administrative support to teachers, such as preparation of materials for classes

* Assist in ad-hoc matters when necessary

Requirements:

* Candidate must possess at least O Level

* Able to work independently

* Able to work on rotating shifts including weekends

* Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates)

* Proficient in MS Word and Excel

* Passionate in customer service

* Meticulous and systematic with administrative procedures

* Work location : Novena

Summary of role requirements:

Flexible hours available

No experience required for this role

Working rights required for this role

Please send your recent 3 month photo & CV to：

[email protected]