Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Roles & Responsibilities

1. Coordinate daily operations of customer service business
2. Supervise the customer service team's task allocation, agent training, and KPI completion
3. Handle unexpected or emergency incidents faced by the customer service team
4. Coordinate communication and collaboration with other departments to ensure high-quality and efficient customer service
5. Monitor the psychological well being of customer service team members, provide timely counseling and positive guidance, and identify and nurture talent within the team.

Requirement

• Candidate must possess at least a Diploma in any field.
• Minimum 5 years of relevant working experience.
• Capable of managing multiple tasks in a fast-paced environment.
• Independent and proactive with good problem solving skills.
• Proficient in English and Chinese (to liaise with HQ, China colleague).

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: $3,300 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 81253689 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central [Central Area]

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

INFORMATION:

As a Data Center Segment expert, the Sales Engineer is responsible for leading, developing sales strategies and plans as well as generate new business opportunities to the company.

The position does this by locating, developing, defining, negotiating, and closing business relationships with potential and existing key accounts, end customers, consultants, and system integrators.

The position maintains extensive knowledge of current market conditions, competitive positions, and solutions/services that PS can provide to develop the pipeline of business coming into the company.

This position has the ultimate objective to aggressively achieve profitable growth through monitoring of Data Center project pipelines and assisting to convert these into actual orders.

RESPONSIBILITIES

Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.

Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.

Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.

Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.

Establish budgetary forecasts and sales volume targets for the SEA DC market.

Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.

Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.

Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.

Analyze sales and marketdata to provide relevant information to senior management for decision making.

Plays an active role in promoting PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

Be the expert in Data Center power products and solutions, industry standards and overall on-site power system design and integration.

TRAVEL

This position requires travel up to 50%.

REQUIREMENTS

Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

Solid proven direct and channel sales track record. Able to present and negotiate with senior executives and decision makers both internally and externally.

Results driven, strong will to compete and win in a business environment.

A good team player and enjoys interacting with people of all levels.

Able to travel frequently and work independently.

CRITICAL TECHNICAL, PROFESSIONAL AND PERSONAL CAPABILITIES / SKILLS

Experience in Data Center segment is critical to the growth of PS business. Strong technical knowledge of power generation products and solutions. Has good knowledge of industry standards and requirements.

Strong people and communication skills that engages and motivate others. Able to stimulate new thinking and remain customer focused.

Strong drive to succeed; motivated, energized and demonstrates high level of enthusiasm.

Excellent team player. Able to lead or participate in cross-functional teams to achieve goals and objectives. Objective, open-minded and receptive to feedback.

WORKING HOURS / LOCATION

5-day work week

8.30am to 5.15pm

Located in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Position Summary/Overview:

• The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

This candidates will assist the Centre Manager to oversee the Hawker Centre’s operations, in terms of staffing, tenants and centre cleanliness matter. They are to strengthen our company’s position and be an important piece during this expansion period. Candidates with other operations experience are also welcome to apply for this.

Join us, if you think you have what it takes!

Responsibilities

• Organize and control daily business activities to ensure all relevant standards, including contractual and regulatory, and company’s SOP are strictly adhered
• Monitor and ensure Centre’s preventive maintenance is carried out as per approved plan
• Liaise and communicate with stall tenants
• Enforce and strengthen company policies and SOP
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• To achieve KPI within a reasonable time frame.
• Executing A&P activities

Requirements

• At least an 'O' Level, higher edcuation level will be preferred
• Candidates with food stall tenants' liasion experience preferred
• 1 years of relevant experience
• Able to converse in Mandarin to assist and support Mandarin speaking counterparts
• Good Leadership, resourceful and is a problem solver

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus

Job Responsibilities:

• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline.
• Minimum 1 to 2 years’ of experience in healthcare industry, contact centre environment and/or service related industry
• Able to adapt to fast pace working environment
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

We regret that only shortlisted candidates will be notified
Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

Position Summary/Overview:

• The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

We are looking for a capable candidate to oversee a New Generation hawker Center’s operations. The candidate is expected to execute excellent F&B establishment dining experience to customers while managing the given resources efficiently. He/she is to execute our company’s policy and will be an important piece during this expansion period.

Join us, if you think you have what it takes!

Expected Job Responsibilities:

• Management of one Hawker Center
• Provide excellent dining satisfaction to all the diners and tenants
• Managing and liaising with stall tenants on policy issues
• Enforcement of company policies
• Lead and motivate a team of floor staff
• Monitoring 3rd parties cleaning contractors
• Conduct daily Inspection and monitor improvement work
• Conduct proper maintenance on establishment’s M&E provision

What it takes:

• Able to converse in Mandarin and English to liaise with Mandarin speaking counterparts
• A strong and firm leader
• A hands on person
• Hard working and a team player
• At least 3 years relevant experience
• 5.5 days work week

We regret that only shortlisted candidates will be notified. Thank you.

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus

Our client, a global leader in real estate and workplace management, is seeking a skilled professional to manage critical facilities operations (Data Centers). This role involves leading preventative and reactive maintenance programs, ensuring statutory and contractual compliance, and overseeing the operation of plant, mechanical, and electrical systems. You will address critical failures, coordinate with the Engineering Team, and manage a multidisciplinary team of staff and vendors to uphold operational excellence.

If you are successful in this role, you will enjoy the following:

• Competitive salary and benefits package
• Opportunity to work in a renowned real estate firm globally
• Collaborative and dynamic work environment
• Professional development and growth opportunities

Key Responsibilities:
- Manage site operations, including hiring, training, and developing site technicians and maintenance teams.
- Ensure compliance with KPIs, uptime requirements, and financial targets using the CMMS platform.
- Conduct site reviews covering maintenance, equipment, security, Tier adherence, and operational risks.
- Oversee subcontractor activities to ensure quality, timely completion, and regulatory compliance.
- Monitor contractor performance and address any gaps against contractual standards.
- Lead meetings with contractors and vendors to maintain performance and implement improvements.
- Support statutory compliance, asset updates in CMMS, and effective documentation for asset management.
- Provide engineering advice and ensure incident management aligns with approved procedures.
- Participate in client meetings and support continuous improvement initiatives.

Key Requirements:
- Tertiary qualifications in mechanical, electrical, or operational engineering.
- Minimum 3 years of experience in Tier III or equivalent data centre or critical facility operations.
- Strong problem-solving, communication, and interpersonal skills.
- Relevant data centre certifications and experience with continuous improvement practices.


If you believe that you fit the requirements of this opportunity and this opportunity will contribute to your career aspirations, apply now via [email protected]!

Reg No: R22110957

EA License No: 20S0075

We are seeking a dynamic and customer-focused Experience Center Manager to oversee the day-to-day operations, customer engagement, and overall management of our soy milk brand’s Experience Center. This individual will be responsible for delivering an exceptional brand experience, driving customer satisfaction, and ensuring smooth operations that align with the company’s vision and values.

Key Responsibilities:

1. Customer Experience Management:

• Create and maintain a welcoming environment that reflects the brand’s identity.
• Develop and implement strategies to enhance customer engagement and satisfaction.
• Provide in-depth knowledge of soy milk products and their benefits to customers.
• Address customer feedback and resolve issues promptly to ensure a positive experience.

2. Operational Management:

• Oversee day-to-day operations of the Experience Center, including inventory, equipment, and facility management.
• Ensure the center meets operational standards, including cleanliness, safety, and efficiency.
• Coordinate with suppliers and vendors for the timely delivery of raw materials and promotional items.

3. Team Leadership:

• Recruit, train, and supervise a team of staff to deliver high-quality service.
• Set performance goals and provide regular feedback to staff to ensure excellence in customer service.
• Foster a positive and collaborative work environment.

4. Sales and Marketing:

• Drive sales of soy milk products by educating customers and promoting product benefits.
• Implement promotional campaigns, events, and workshops to attract and engage customers.
• Monitor and report on sales performance, customer traffic, and feedback.

5. Brand Representation:

• Serve as the face of the brand at the Experience Center, ensuring consistent brand messaging.
• Organize and host events to build brand awareness and loyalty.
• Collaborate with the marketing team to align in-store initiatives with broader brand campaigns.

6. Reporting and Analysis:

• Maintain accurate records of sales, inventory, and customer interactions.
• Analyze customer feedback and market trends to recommend improvements.
• Prepare and present regular reports on center performance to senior management.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Retail Management, Hospitality, or a related field.
• Proven experience in retail, hospitality, or managing a customer-facing center, preferably in the F&B industry.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Passion for health, wellness, and sustainable food products is a plus.
• Ability to analyze data and make informed business decisions.
• Proficiency in inventory management and point-of-sale systems.

Work Environment and Expectations:

• The position requires flexibility to work weekends, holidays, and occasional extended hours.
• This is an on-site role based at the Experience Center.

Why Join Us?

• Opportunity to represent a growing brand in the health and wellness industry.
• Work in a dynamic and customer-centric environment.
• Be a part of a company committed to innovation and sustainability.

We are looking for an Assistant Center Head for our PlayFACTO school at Bedok Reservoir!

Roles and responsibilities (required to work on Saturday mornings)

• Oversee the daily operation of the center.
• Guide, support, and assist the teaching team towards the betterment of our students.
• Ensure the safety and wellbeing of our students.
• Liaise with parents and guardians regarding children’s progress, behaviour, billing, logistics, and administrative matters.
• Work with teachers to plan programme planning and develop curriculum.
• Support Cluster Head on enrollment targets and student registration.
• Carry out other ad-hoc duties assigned by Centre Head.

Requirements:

• Diploma in Education/Teaching/Business Management with minimum of 2 years of working experience in a student care center.
• Proficient in MS Office (Word, Excel and PowerPoint).
• Good communication (written and spoken), interpersonal and leadership skills.
• Diligent, meticulous, organised and able to multi-task.
• Possess a passion for working with children.

We seek you understanding that only shortlisted candidates would be contacted.

5 days, Permanent, Paya Lebar

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· Responsible for the management n implementation of data center building projects

· Plan and prepare work schedules when the project are awarded.

· Coordinate and manage work schedule, time line , progress with vendor and external contractor.

· Manage technical submission document and ensure technical drawing n material spec requirement are adhered to

· Regular site walk, Update client n company of project progress

· Resolve site issue with multiple parties

· Prepare n produce T&C report, SAT report and Test Script based on project/site requirement.

· Prepare and coordinate for Integrated Services Test (IST) with multiple parties before opening of data center

· Prepare operation n maintainence manual (OMM) and handover certificate.

Requirements

· Min Diploma in Electrical/Mechanical Engineering

· 3 years’ experience in data center M&E project management

Added advantage

· Proficiency with Authority and BCA Code of Practice.

Work location :Paya Lebar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client, a global leader in real estate and workplace management solutions, is seeking a skilled Data Center Operations Technician to support the daily operations of their data centers and critical facilities.

This role involves troubleshooting, coordinating vendor/contractor activities, and ensuring seamless operation and maintenance of infrastructure systems. If you are successful in this role, you will enjoy the following:
- Competitive salary and benefits package
- Opportunity to work in a renowned real estate firm globally
- Collaborative and dynamic work environment
- Professional development and growth opportunities


Key Responsibilities:
- Lead and manage contractors/vendors in daily data center operations.
- Monitor and inspect infrastructure systems, facilities, and environmental controls.
- Handle system alerts, incident management, and escalations for downtime.
- Oversee service desk operations and ensure adherence to safety practices.
- Liaise with stakeholders on utilities, building services, and system issues.
- Assist in disaster recovery planning and execution.
- Maintain and update records, permits, and asset databases as per CMMS requirements.
- Review operations periodically, report gaps, and prepare monthly updates.Key Requirements:
- Diploma in Computer Science or a related field.
- Relevant certifications such as Certified Data Centre Professional.
- At least 3 years of experience in data center operations, facilities monitoring, and management.
- Knowledge of data center facilities, including CRAC, fire suppression systems, water detection systems, and UPS.
- Familiarity with service desk operations and incident management processes.
- Basic understanding of MEP (Mechanical, Electrical, Plumbing) systems.


If you believe that you fit the requirements of this opportunity and this opportunity will contribute to your career aspirations, apply now via [email protected]!

Reg No: R22110957

EA License No: 20S0075

Survey Experience Supervisor /Team Leader (Establishment)

• Salary: S$4,000Work duration: till Dec 2025 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment
• Work location: Clarke Quay / Novena (work in office)
• Able to start work immediately or within 1 month notice period

Job Scope:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6947

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company profile

Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Customer Service - Call Centre.

lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback Handle emails as assigned by team leader Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public.

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

JOB DUTIES AND RESPONSIBILITIES

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are done accurately.
6. Monitoring all the telephone printers – for wake up calls.
7. Assist to carry out emergency and evacuation procedures.
8. Responsible for morning calls
9. Take down and programme morning calls.
10. Ensure all morning calls are answered.
11. Update the Back Office information white board.
12. Monitor the contingency reports every hour.
13. Maintaining an updated telephone extension list.
14. Assisting guests with outgoing phone calls.
15. Assisting guests with new reservations after office hours.
16. Ensuring all guests’ complaints and feedback are recorded in Empower (GXP).
17. Maintain effective service in line with the Hotel’s Corporate Image
    - Company’s Grooming Standard
    - Standard Operation Procedures
    - Departmental Policies
    - Corporate Policies

18. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

19. To ensure and follow established procedures and compliance as per LSOP guidelines.

20. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1-2 years of relevant working experience in handling Call Centre Operations.
• Full-Time position(s) available.
• Rotating shift work basis.

We regret that only shortlisted applicants will be notified.

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• Min O Level / Higher Nitec
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

INFORMATION:

As a Data Center Segment expert, the Sales Engineer is responsible for leading, developing sales strategies and plans as well as generate new business opportunities to the company.

The position does this by locating, developing, defining, negotiating, and closing business relationships with potential and existing key accounts, end customers, consultants, and system integrators.

The position maintains extensive knowledge of current market conditions, competitive positions, and solutions/services that PS can provide to develop the pipeline of business coming into the company.

This position has the ultimate objective to aggressively achieve profitable growth through monitoring of Data Center project pipelines and assisting to convert these into actual orders.

RESPONSIBILITIES

Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.

Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.

Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.

Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.

Establish budgetary forecasts and sales volume targets for the SEA DC market.

Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.

Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.

Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.

Analyze sales and marketdata to provide relevant information to senior management for decision making.

Plays an active role in promoting PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

Be the expert in Data Center power products and solutions, industry standards and overall on-site power system design and integration.

TRAVEL

This position requires travel up to 50%.

REQUIREMENTS

Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

Solid proven direct and channel sales track record. Able to present and negotiate with senior executives and decision makers both internally and externally.

Results driven, strong will to compete and win in a business environment.

A good team player and enjoys interacting with people of all levels.

Able to travel frequently and work independently.

CRITICAL TECHNICAL, PROFESSIONAL AND PERSONAL CAPABILITIES / SKILLS

Experience in Data Center segment is critical to the growth of PS business. Strong technical knowledge of power generation products and solutions. Has good knowledge of industry standards and requirements.

Strong people and communication skills that engages and motivate others. Able to stimulate new thinking and remain customer focused.

Strong drive to succeed; motivated, energized and demonstrates high level of enthusiasm.

Excellent team player. Able to lead or participate in cross-functional teams to achieve goals and objectives. Objective, open-minded and receptive to feedback.

WORKING HOURS / LOCATION

5-day work week

8.30am to 5.15pm

Located in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774