Responsibilities :

• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.

Requirements:

• Higher Nitec or Diploma in Computer Science, Information Technology, or a related field.
• Basic understanding of computer systems, hardware, software, and networking.
• Basic understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Open to work in 12 hours rotating shift arrangement.

More Information:

• Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user)(Healthcare)].
• Working Hours: 7 am -7 pm / 8 am – 8 pm / 10 am – 10 pm

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Morgan McKinley is looking for a motivated Call Center Representative (Shifting Schedule) to support our client, a global leader in consulting and professional services. Join a dynamic team and help provide exceptional service to users in need of technical support.

Key Responsibilities:

• Serve as the first point of contact for help desk support, responding to inbound calls.
• Resolve user inquiries during the initial interaction by providing effective solutions to public-facing issues.
• Collaborate with internal support and product teams to ensure timely resolution of issues.
• Maintain accurate documentation, manage incident tracking, and follow escalation protocols.
• Primarily handle direct customer interactions, including outbound follow-up calls to users requesting callbacks.
• Assist with email inquiries as assigned by the team leader.
• Address customer concerns via chatbot, managing a high volume of public-facing inquiries.

Requirements:

• Candidates must have a Diploma in any related field (Fresh graduates welcome to apply).
• Minimum of 1 year of experience in call center, or customer service.
• Strong communication skills and the ability to manage stress while handling a high volume of calls from the public.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

1. Monitor real-time security operations at overseas IDC, including personnel and asset surveillance. Respond promptly to security incidents, coordinate, and follow up on incident handling to ensure stable, secure, and efficient overseas data center operations.

2. Develop and optimize operational management standard procedures, and establish the framework for IDC security operation management systems. Enhance the standardization of global data center operations.

3. Oversee the construction of the IDC alarm, incident, risk, and drill management system. Drive execution through data-driven approaches, and facilitate the evolution towards automation and intelligence.

4. Collaborate in optimizing the security operation management platform, contributing to the development of automation tools for centralized and refined management of global IDC.

Requirements:

1. Bachelor's degree or higher, with a preference for a major in computer/electronics.

2. Over 2 years of relevant work experience, demonstrating operational and management expertise in large-scale security service projects.

3. Familiarity with security incident emergency response processes. Ability to track, analyze, handle, and resolve various security issues and incidents. Understanding of relevant security standards, regulations, and security systems.

4. Preferably with a background in the security industry or a large security services company.

5. Proficient in both Chinese and English languages.

INFORMATION:

As a Data Center Segment expert, the Sales Engineer is responsible for leading, developing sales strategies and plans as well as generate new business opportunities to the company.

The position does this by locating, developing, defining, negotiating, and closing business relationships with potential and existing key accounts, end customers, consultants, and system integrators.

The position maintains extensive knowledge of current market conditions, competitive positions, and solutions/services that PS can provide to develop the pipeline of business coming into the company.

This position has the ultimate objective to aggressively achieve profitable growth through monitoring of Data Center project pipelines and assisting to convert these into actual orders.

RESPONSIBILITIES

Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.

Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.

Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.

Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.

Establish budgetary forecasts and sales volume targets for the SEA DC market.

Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.

Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.

Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.

Analyze sales and marketdata to provide relevant information to senior management for decision making.

Plays an active role in promoting PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

Be the expert in Data Center power products and solutions, industry standards and overall on-site power system design and integration.

TRAVEL

This position requires travel up to 50%.

REQUIREMENTS

Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

Solid proven direct and channel sales track record. Able to present and negotiate with senior executives and decision makers both internally and externally.

Results driven, strong will to compete and win in a business environment.

A good team player and enjoys interacting with people of all levels.

Able to travel frequently and work independently.

CRITICAL TECHNICAL, PROFESSIONAL AND PERSONAL CAPABILITIES / SKILLS

Experience in Data Center segment is critical to the growth of PS business. Strong technical knowledge of power generation products and solutions. Has good knowledge of industry standards and requirements.

Strong people and communication skills that engages and motivate others. Able to stimulate new thinking and remain customer focused.

Strong drive to succeed; motivated, energized and demonstrates high level of enthusiasm.

Excellent team player. Able to lead or participate in cross-functional teams to achieve goals and objectives. Objective, open-minded and receptive to feedback.

WORKING HOURS / LOCATION

5-day work week

8.30am to 5.15pm

Located in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Survey Experience Supervisor /Team Leader (Establishment)

• Salary: S$4,000
• Work duration: till Dec 2025 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment
• Work location: Clarke Quay / Novena (work in office)
• Able to start work immediately or within 1 month notice period

Job Scope:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6947

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company profile

As a Facility Manager, you will maintain, operate, and troubleshoot, with the assistance of the site engineering operations team, the mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry.

Key job responsibilities
• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

• Lead and manage budgeting and procurement for Data Center’s related goods and services.
• Manage teams of 24x7 engineering team in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
• Communicate complex technical information to a non-technical audience.
• Respond to out-of-hours emergency calls.
• Is the second level escalation points for Data Center facilities related issues/failures.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Ensure all safety procedures are adhered to while performing work.
• Manage emergency situations and lead emergency response team.
• Test quality, performance, safety, and reliability of products, equipment and processes.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
• Role may support more than one location/site.
• Manage talent acquisition process and people development for DCEO organization.

Role Description

• All administrative activity
• Seeing to it that rules and laws are followed
• The efficiency of activity and personnel
• Development activities

Know-How

• Business know-how and the necessary education and training
• Quality know-how
• Personnel know-how
• Legal know-how

Responsibilities

• Supervising that company activity and reporting follow the law and other regulations, and that confidentiality is honoured
• Participating in monthly and yearly planning
• Risk management in administration
• Executive Board work Sales and Marketing

Decision making

• Participating in administrative decision making
• Implementation of a quality management system, its use and development
• Putting into practice the planned strategies

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to customer inquiries, resolve complaints, and provide accurate information.
• Stay updated on company products, services, and policies.

Schedule: 11am - 3pm

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Extensive knowledge garnered working as a Data Center Operator

• Thorough knowledge of Data Center Operations with strong knowledge of Operations methodology.

• Strong ability to examine Backup job policy backups and perform first level troubleshoots on Windows machines

• Good technical knowledge on Data Center monitoring tools and alert management.

• Possess an in-depth knowledge of data center M&E for installation.

• Good written and excellent communication skills.

Key Responsibilities:

1. Recruitment and Hiring:Develop and execute recruitment strategies to attract qualified therapists for pre and postnatal industry.
   Conduct interviews, evaluate candidates, and make hiring decisions in collaboration with the Director.
   Oversee the onboarding process to ensure new hires are fully integrated into the team.
   
2. Staff Management:Provide guidance, training support to trainers, and support to ensure high performance and job satisfaction.
   Conduct regular performance evaluations and implement development plans for staff.
   Ensure outlet is meeting monthly sales targets.
   
3. Client Experience:Uphold the highest standards of customer service, ensuring that every client receives an exceptional experience.
   Respond to client feedback and complaints promptly, taking corrective action as needed.
   
4. Inventory:

• Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
• Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

Job Description:

• Responsible for ensuring the availability and reliability of multiple data centers to meet IDC operational requirements.
• Conduct daily inspections of servers, switches, power environments, etc., to maintain a good operating environment in the data center and provide feedback data.
• Install, maintain, and troubleshoot server equipment in the data center, including hardware installation, maintenance, and fault handling.
• Responsible for data center equipment migration and server system installation and configuration, such as Windows/Linux systems.
• Assist in troubleshooting CentOS and other Unix-like systems, identify and resolve faults, and provide timely feedback on issues.
• Troubleshoot and resolve data center network equipment and switch failures, such as switch replacements and link failures.
• Promptly respond, provide feedback, and follow up on troubleshooting for daily issues and emergency incidents.
• Responsible for adjusting and arranging the physical links in the data center, such as fiber optics, Ethernet cables, and power cables.
• Conduct regular inspections, maintenance, replacement, and repairs of all servers and spare parts in the data center.
• Provide various daily reports on time and be available for alternating day and night shifts.
• Support spare part inbond and outbond in Warehouse

Job Requirement:

1. Diploma/Bachelor’s degree or above in Engineering, Computer Science, Information Technology, Security, or equivalent;

2. Proficient in Chinese and English to liaise with clients from China;

3. 1-3 years of IT experience; outstanding fresh graduates are totally welcomed;

4. Provide 24/7 alternating support for day and night shifts, with each shift lasting 12 hours, totaling 3 or 4 shifts per week.

Key Responsibilities:

1. Recruitment and Hiring:Develop and execute recruitment strategies to attract qualified therapists for pre and postnatal industry.
   Conduct interviews, evaluate candidates, and make hiring decisions in collaboration with the Director.
   Oversee the onboarding process to ensure new hires are fully integrated into the team.
   
2. Staff Management:Provide guidance, training support to trainers, and support to ensure high performance and job satisfaction.
   Conduct regular performance evaluations and implement development plans for staff.
   Ensure outlet is meeting monthly sales targets.
   
3. Client Experience:Uphold the highest standards of customer service, ensuring that every client receives an exceptional experience.
   Respond to client feedback and complaints promptly, taking corrective action as needed.
   
4. Inventory:

• Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
• Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

Key Requirements:

• Proven experience as an Operations Manager or similar role in a spa or wellness center.
• Strong background in recruitment and talent management, with a focus on hiring therapists.
• Excellent leadership and team management skills.
• Exceptional organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Knowledge of spa operations, services, and industry best practices.
• Ability to work in a fast-paced environment and handle challenging situations with professionalism.
• Proficiency in relevant software (e.g., scheduling, booking systems, Microsoft Office).

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning ventilation system solution serving high tech industry

Job Scope:

• Plan and manage HVAC projects for data centers.
• Lead project meetings and collaborate with clients, consultants, subcontractors, and internal teams.
• Review project specs, drawings, and contracts for compliance.
• Monitor site progress and address any technical or operational issues.
• Prepare schedules, reports, and project documentation.
• Oversee procurement of materials and equipment.
• Ensure workplace safety, quality, and regulatory compliance.
• Conduct site inspections and guide the project team.

Requirements:

• Degree in Mechanical Engineering or a related field.
• Minimum 5 years of experience in ACMV/HVAC or related M&E projects.
• Familiarity with HVAC systems for data centers.
• Strong project management skills.

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Infrastructure Operations Team forms the backbone of AWS, supporting the rapidly growing business and its customers 24/7. We are dedicated to maintaining AWS’s physical infrastructure while upholding the highest operational standards in safety, security, availability, productivity, capacity, efficiency, and cost-effectiveness. As a team member, you’ll collaborate with a diverse group of professionals, including software, hardware, and network engineers; supply chain specialists; security experts; operations managers; and other critical roles. Together, you’ll work across AWS to deliver the highest standards of safety and security while ensuring seemingly infinite capacity at the lowest possible cost for our customers.

In this role, you will be part of a team responsible for the operation and maintenance of state-of-the-art critical infrastructure facilities based in Singapore. You will collaborate with a world-class technical team, working alongside some of the brightest and most talented engineers in the data center industry. This position offers the opportunity to work with highly experienced professionals while developing your skills and advancing your career within one of the most innovative and progressive technology companies in the world.

Your responsibilities will include performing preventive maintenance on various facility equipment (such as electrical and mechanical, control, and fire-fighting systems), managing change processes, creating procedures, and overseeing vendor operations.

Key job responsibilities
• You will lead a team to plan and perform preventive and corrective maintenance of mechanical and electrical equipment’s, including but not limited to, chiller, air handling unit (AHU/CRAHU),fan coil unit (FCU), ventilation fan, split air conditioner (AC), pumps, leak detection systems, roller shutters, power distribution boards, UPS (Uninterruptible Power Supply)batteries, and generators.
• Develop site specific documents including Maintenance checklist, EOP, SOP and RA.
• Service report preparation and submission for preventive and breakdown maintenance works.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with established standards, procedures & local legislation.
• Any other tasks, when required by the immediate manager.

One of the pioneer companies in specializing pre & post-natal Industry. Our main customer base & targeted audience are high-end customers & we do provide this premium services. We are going through a rapid expansion across Singapore & we enjoy a fun & dynamic company culture.

Selling Point

• Attractive Overall Salary Package (With Base+ Incentive+ Sales Comms)
• Provide systematic training (Both Theory & Hands-on) related to TCM concept
• Good Career progression from therapist to senior position
• Fun & dynamic culture

Promoting the company’s services and products to customers.

• Provide professional skin/body analysis and recommend suitable range of aesthetic treatments and products to customers
• Perform facial, body and aesthetic treatments/services for customers
• Maintaining high service standards
• Achieve and exceed sales targets
• Provide high standards of customer service
• Maintain the cleanliness and neatness of the treatment rooms
• Ensure outlet's smooth operation

Job Requirement

• Candidate without relevant experience are welcome to apply as there is training provided.
• Candidate with relevant experience in massage (TCM) preferred.
• Candidate with relevant massage cert is a plus, not mandatory.

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Technicians to join their expanding team!

Location: Lakeside / Admiralty

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management
• Location: Lakeside / Admiralty

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

8 months renewable

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: 8 months to 1 year
• Office: Clarke Quay

Job Requirements:

• Singaporean
• At least 1 year of work experience in inbound call centre
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Customer Service Officer (Call Centre) - 1 Year Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 1 year contract to start, renewable and convertible to permanent.

Responsibilities:

• Deploy and maintain on-site data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware.
• Handle data-bearing devices (e.g., hard drives, SSDs).
• Work within a ticket-based environment.
• Move equipment using pallet jacks or lifting tools.
• Assist the Data Centre Inventory and Asset Management Team (DIAT) with shipping, receiving, and inventory management as needed.
• Work flexible hours, including weekends and holidays.

Education / Experience:

• Diploma / Degree in IT / Computer Engineering or equivalent.
• 1 year of IT support experience (Fresh graduates with a good attitude will be considered).

Skills:

• Basic knowledge of computer hardware and components.
• 6+ months experience handling technical equipment or machinery.
• 1+ years of IT equipment support experience.
• Relevant certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• Ability to stand, walk, lift, and work at heights with or without equipment assistance.
• Willingness to learn and develop new technical skills.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

• Manage the maintenance and daily operations of the DC facilities with the objective of achieving uninterrupted availability at all times and to ensure the fulfillment of our service commitment to customers.
• Support service delivery to ensure contracted service level agreements and key performance indicators are met or exceeded.
• Perform routine facilities activities including inventory control. Critical systems checks and functional testing. Able to respond and take action in response to facilities crisis management activities including: power outages, fire alarms, HVAC outages. Analyze data and identify trends with facility issues to determine root cause and take appropriate action.
• Respond to BMS/EMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required.
• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activities and installations, in coordination with external contractors to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Support for customer installations, in coordination with the design & construction as well as operations requirements to coordinate customer move-in and turn-on, and other service request & deliveries.
• Maintain compliance with local workplace safety & health (WHS) standards and local electrical and building codes.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Support various accreditation, certification and compliance initiatives such as BCA-IDA Green Mark DC/QMS/ISMS/BCMS/PCIDSS/OSPAR, etc as may be required.

• Preferably with minimum 1 year experience in Data Center Facilities Management & Operations environment and service delivery.
• ITE/Diploma in Electrical or Mechanical engineering or equivalent qualification
• 24x7 rotating shift duty
• Able to comprehend, analyse and interpret complex project documents, including AutoCAD, Visio and PDF documents
• General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Contract period: till end March 2025 (extendable!)

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $15.05 per hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)