Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Junior PSA: $2.5k, Senior PSA: $3k

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Responsibilities:

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements:

• At least 2yrs of supervisory experience

• Posses good understanding of service, experience in handling emergency procedures

• Physically fit, enjoy working with the general public at outdoor environment

• Able to work on a 12-hrs rotating Day & Night shifts

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

• Role: Enrichment Centre Manager
• Industry: English Enrichment Classes For Primary & Secondary Level
• Working hours : 4 Weekday (1230PM - 930PM) + 1 Weekend (830AM - 630PM)
• Centre Near Sixth Avenue MRT, Singapore
• Basic Salary Up to $4,200 + Bonus

Staff Benefits:

● Comprehensive Medical and Dental benefits
● Birthday and Marriage leave
● Flexi Leave upon 1 year of service.
● Fully-stocked Pantry
● Monthly Birthday Celebration
● Team Bonding Activities
● Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
● Exclusive Staff discounts with various participating merchants

Job Description:

1. The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
2. We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

1. Diploma or degree in any discipline
2. Min. 3 years experience in the industry. Management experience preferred.
3. Sales and customer relationship management skills.
4. Demonstrated ability to lead and inspire a team to achieve common goals.
5. A passion for education and commitment to delivering outstanding service.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Full-Time SSO Needed. *Data Centre Starting On End January 2025 URGENT URGENT

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 5 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 5years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning ventilation system solution serving high tech industry

Job Scope:

• Plan and manage HVAC projects for data centers.
• Lead project meetings and collaborate with clients, consultants, subcontractors, and internal teams.
• Review project specs, drawings, and contracts for compliance.
• Monitor site progress and address any technical or operational issues.
• Prepare schedules, reports, and project documentation.
• Oversee procurement of materials and equipment.
• Ensure workplace safety, quality, and regulatory compliance.
• Conduct site inspections and guide the project team.

Requirements:

• Degree in Mechanical Engineering or a related field.
• Minimum 2 years of experience in ACMV/HVAC or related M&E projects.
• Familiarity with HVAC systems for data centers.
• Strong project management skills.

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

Permanent, 5.5days (Alternate saturday), Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example, Job method statement, permit to work, risk assessement, maintainence operation protocol

Added advantage:

Data center aircon servicing

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

Our client, a leading provider of hardware solutions for the Data Center Industry. With a commitment to Innovation and excellence, they aim to establish a significant presence in the Singapore Market and expand their global footprint. With this expansion plan, they are hiring:

Data Center Sales Leader / Head of Sales (Singapore, Power Solutions)

Job Description:

Market Strategy, Sales Execution, and New Market Exploration: Lead the development and aggressive execution of targeted sales strategies to penetrate the Singapore and Southeast Asia data center markets. Focus on Data Center Operators, Facility Managers, and Enterprises, proactively identifying and pursuing new business opportunities while staying ahead of market trends and competitor activities. Forge, establish, and nurture strategic relationships and partnerships with key decision-makers seeking advanced power solutions, cooling systems, rack and enclosure solutions, and monitoring and edge technologies, particularly in electrical and mechanical infrastructure. Demonstrate a relentless pursuit of new business (Hunt), securing accounts and expanding market share, all while driving growth and enhancing market visibility. Adopt a tenacious, results-driven approach to uncover untapped prospects and expand the company’s footprint across the region.

Customer-Centric Solutions: Engage with potential customers to deeply understand their unique needs, positioning yourself as a solutions provider, not just a vendor. Focus on showcasing our unique service capabilities with a tailored approach, offering integrated hardware solutions that demonstrate quality, innovation, and customer satisfaction. Prioritize new business acquisition (Hunting) through compelling proposals and sales strategies that resonate with new prospects.

Internal Collaboration & Project Delivery: Collaborate closely with internal teams—engineering, product development, and operations—to align on sales initiatives and ensure smooth delivery of solutions. Actively drive the sales process through to successful project execution, maintaining high standards of quality and customer satisfaction.

Job Requirements:

• Bachelor's degree or higher, preferably with at least 3 years of leading & People management experience and a minimum of 5 years of relevant sales/hunting experience in the Data Center sector, specifically in Singapore.
• Strong network with established relationships with clients/decision makers of data centers, colocation service providers, Data Center Operators, Facility Managers, and Enterprises are significant assets.
• Fluency in both English and Chinese is essential for this role. The candidate must be able to speak, read, write and or translate Chinese documents into English and vice versa when needed, understands complex materials or technical terms in both languages, communicate effectively with Chinese-speaking counterparts or with Headquarters, and effectively engage with clients in Singapore and the wider region, where English is the primary language for communication.
• Experience in Southeast Asia Sales, with familiarity with industry-specific terminology in the power sector, is advantageous with proven track record in sales, showcasing expertise with data center hardware, including power solutions, cooling solutions, rack and enclosure solutions, and monitoring and edge solutions, particularly in electrical and mechanical equipment.
• Strong market analysis, promotion, and development skills, with a keen sense of market trends and project operation experience.
• Exceptional communication, negotiation, and sales skills, demonstrating the ability to independently drive and complete sales tasks with confidence.
• Strong team spirit and ability to collaborate effectively with cross-departmental teams.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Responsibilities:

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained.
• Liaises with other business owners and stakeholders for acknowledgement, follow-up on any actions and feedback requested by customers through Fraud Support Team is carried out efficiently and within timeline
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.

Job Requirements:

• Degree/Diploma in any discipline
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• A strong customer service mindset with good communication and problem-solving skills to represent the Bank to customers
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Job Description:
This role supports the team in selecting locations for data centers, coordinating projects, and ensuring smooth progress. Key responsibilities include evaluating and assessing potential sites, managing documentation, reviewing contract terms, tracking project progress, and facilitating effective communication and coordination within the team and with stakeholders. The position is ideal for candidates with industrial real estate experience and familiarity with Singapore's industrial areas, offering a supportive and proactive role.

Responsibilities:

1. Assist the team in selecting data center locations, including site evaluation, information collection, and analysis.
2. Manage internal team documentation, including contract organization, clause review, and proper project data archiving.
3. Track project progress, manage timelines, and ensure projects are executed as planned.
4. Coordinate communication between internal and external stakeholders to ensure smooth project implementation.
5. Provide support for site selection activities, leveraging knowledge of Singapore’s industrial areas and relevant processes to aid decision-making.

Requirements:

1. Diploma or above, preferably with a background in engineering, electrical, or civil engineering.
2. At least 1 year of experience as a project coordination specialist, business specialist, or inside sales representative.
3. At least 1 year of experience in industrial real estate (e.g., logistics, factories, warehouses), focusing on leasing or sales transactions.
4. Familiarity with Singapore's industrial areas and a strong understanding of the basic requirements and processes of industrial real estate leasing.
5. Strong coordination skills, logical thinking, teamwork, initiative, and accountability.
6. Fluency in both Chinese and English for work purposes (strong spoken communication, written skills can be slightly weaker).
7. Technical expertise is not mandatory, but knowledge of electrical or civil engineering is a plus.

Work Location: Singapore
Job Level: Assistant

Job Description & Requirements

Requirement – DC Operations

Shall provide Data Centre (DC) operations at the Customer’s premises and premises identified by the Customer. The DC Operations shall cover the following:

1. DC Environment Support; and

2. DC Facilities Management Services.

DC Environment Support

Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers. The infrastructure to be monitored shall minimally include:

(a) Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);

(b) Cooling Infrastructure (such as computer room air-conditioning units);

(c) Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);

(d) Environment monitoring system (such as humidity and temperature); and

(e) Water leakage detection.

(f) Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.

(g) The Vendor shall inform the Customer within one (1) hour when problems are detected.

(h) Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

(a) Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.

(b) Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.

(c) Shall ensure the network cabling in the data centre and within the racks are neat and tidy.

(d) Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.

(e) Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.

(f) Shall obtain the Customer’s approval before finalizing the plan for any activity.

(g) Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.

(h) Shall maintain up-to-date documentation of the data centre design layouts.

(i) Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.

(j) Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:

· Security Alarm and Security Card Access System; and

· Closed-Circuit Television (CCTV).

(k) Shall ensure that only authorised personnel are allowed to access the DCs.

· The Vendor shall ensure that all visitors to DCs are escorted during their activities on-site.

· The Vendor shall ensure that the visitors record their activities in the on-site log.

Requirement – DC Operations

Minimum Requirement:

The Vendor shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier. The DC Operator shall possess minimally the following skill sets:

(a) One (1) years of working experience in Data Centre Engineer Operations experience;

(b) Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and

(c) ITIL v4 Foundation Certification or equivalent

Work Location: Woodlands/Yishun

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Requirements:

• Required to work in 24 x 7 Data Centre on varied 12 hours shifts including nights, weekends and holidays.
• Proficiency in Microsoft office.

Job Scope:

• Perform physical visitor access request into Data Centre.
• Perform physical equipment movement request in or out of Data Centre. Manage access requests and inventory movements with all necessary approvals & checking that it matches with request.
• Health monitoring of systems via Network Operations Centre dashboards using monitoring tools.
• Escalate issue to relevant parties based on Standard Operating Procedure (SOP) & escalation matrix.
• Perform data backups and ensure it is run on timely basis and manage failed jobs.
• Proper handover of information or task to be passed down to next team during shift handover to ensure smooth transition of outstanding issues or tasks.
• Reports generation (daily/weekly/monthly).
• Monitor patching activities.
• Daily checking of logs to prepare for audit: visitor log, keypress log, staging, storage, DC item log and inventory movements.
• Weekly checking of logs to prepare for audit: CCTV and degauss logs.
• Perform any other task assigned that is related to job requirements

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Principle Responsibilities:

• Work closely with the Security Operations Center (SOC) and Security Engineering teams to implement and improve existing SOC process automation
• Development of new tools, processes and procedures to enhance SOC monitoring and analysis capabilities
• Enhance current deployment of commercial tools used by Security Operations Center.
• Evaluate new technologies against SOC requirements in proof of concept

Requirements:

The candidate should have developer experience working in a Security Operations Center. He/she should have experience in web development with secure coding practices, and general knowledge of SOAR technologies. In addition to following experience:

• 5-8 years of relevant experience
• Bachelor's Degree or higher preferred
• Advanced proficiency with Microsoft Office tools and software
• Experience utilizing a SOAR platform with SIEM and case management solution
• Experience with various scripting languages - Python, PHP, etc.
• Experience working in a SOC environment and familiar with SOC Incident Response process
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills
• Team player with the ability to work independently

Qualifications:

• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).

As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Additional job description

As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.

Qualifications

Job responsibilities

• Be responsible for the uptime, maintenance, and troubleshooting of water pumps and treatment systems, Heating Ventilating and Air Conditioning (HVAC), and Control and Monitoring Systems.
• Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment. Provide tracking and trending operational characteristics.
• Support startup, commissioning, and integration of new equipment and systems into facilities infrastructure. Direct the execution of starting-up, commissioning, documentation, and full facilities turnover on assigned projects.
• Provide operational and maintenance insights into the design review process.
• Produce standards and templates for global control/monitoring system analysis, diagnostic, preventive maintenance, and trend logs for data center critical facilities systems.

Minimum qualifications

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operating and maintaining mission critical facilities (data centers, hospitals, pharma, refineries, power plants, industrial, etc.).
• Commissioning experience of HVAC and mechanical distribution systems (chillers, air handling units, etc.) to include air and water side systems.

Preferred qualifications

• Experience with maintenance on mechanical or Mechanical, Electric and Plumbing (MEP) systems, and capable of independently resolving common system failures.
• Experience with operations in a data center and troubleshooting for mechanical/HVAC systems.
• Ability to work with varying outdoor temperature conditions, perform material handling (lifting/shifting) and work on platforms, ladders, and under raised floors.
• Ability to learn quickly and address issues as they arise during normal operations or during emergency conditions.
• Ability to work non-standard 12 hour shifts including weekends and holidays on-call rotation.

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning ventilation system solution serving high tech industry

Job Scope:

• Plan and manage HVAC projects for data centers.
• Lead project meetings and collaborate with clients, consultants, subcontractors, and internal teams.
• Review project specs, drawings, and contracts for compliance.
• Monitor site progress and address any technical or operational issues.
• Prepare schedules, reports, and project documentation.
• Oversee procurement of materials and equipment.
• Ensure workplace safety, quality, and regulatory compliance.
• Conduct site inspections and guide the project team.

Requirements:

• Degree in Mechanical Engineering or a related field.
• Minimum 3 years of experience in ACMV/HVAC or related M&E projects.
• Familiarity with HVAC systems for data centers.
• Strong project management skills.

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

Job Requirements:

• Degree/Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Roles & Responsibilities

• Supporting operation in the assigned process unit in DCS panel
• Handling day-to-day duties and plant troubleshooting
• Conducting field logging, routine sampling, and plant testing work
• Ensuring equipment complying to SOP and working instructions
• Management of the team, including all aspects of people and performance management.
• Drive and work with support teams to resolve service disruptions and restore services as rapidly as possible.
• Ensure timely escalation and track incident life cycle till resolution.
• Document and update NOC operation processes and troubleshooting guides.
• Identify areas for process and efficiency improvements within NOC.
• Participate and contribute product or enhancement projects.
• Other general duties

Requirements:

• At least 3 years’ working experience in IT Helpdesk / NOC environment (Telco Environment)
• At least 2 years’ management experience to lead a support team
• Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
• Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation.
• Able to work independently and as a good team player.
• Good deductive reasoning and problem-solving ability.
• Excellent verbal and written communication and presentation skills.

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 3 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 3 years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

Please email your resume ( in word document )to [email protected].

We regret only shortlisted candidate will be notified.

Permanent, 5 days, Toa Payoh

Our client:

Data center Cooling Solution Provider

The candidate will be responsible for managing partnerships and channel relationships to drive growth and expand our market presence. This role requires a strategic thinker with excellent communication skills and a proven track record in the Data Center industry.

Job scope

1. External Partnership Management n channel management

· Identify, evaluate, and establish strategic partnerships with key stakeholders in the data centre industry.

· Have win win mindset and proficient with negotiating partnership agreements

· Develop and maintain strong relationships with

· Identify and onboard new channel partners (reseller , distributor)

· To develop n execute channel strategies to maximize market reach and sales performance.

· To engage with channel partners, including training, marketing materials, and joint marketing campaign

· Visit channel partners to offer support, gather feedback, and assess market needs.

Internal

· Work closely with internal teams, including sales, marketing, and product development, to ensure alignment and coordination.

Requirement:

• Bachelor’s degree in sales/marketing / mechanical engineering
• 3 years of experience in business development, partnership, and seller channel management in data centre industry.
• Able to travel as required.
• Experience in asia market an added advantage

please email your resume in microsoft word format to [email protected].

Job Scope:

• First level helpdesk to respond to calls
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues or assisting on help needed
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle written responses via the Chatbot/ Virtual Assistant

Job Qualifications:

• Possess at least a GCE O level education or equivalent
• With minimum 1 year experience in the contact centre or customer service-related industry
• With good customer service skills
• Able to work shift and weekends when necessary

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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