Key Responsibilities:

• Oversee and manage construction activities, ensuring strict adherence to design drawings, project specifications, and local regulations.
• Monitor construction quality, safety, and environmental compliance, ensuring the highest standards are consistently met.
• Conduct regular site inspections to track progress, identify discrepancies, and propose corrective measures where necessary.
• Serve as the main point of contact for contractors, consultants, and other stakeholders to address and resolve on-site technical or construction issues.
• Ensure all works comply with BCA regulations, local building codes, and authority submissions. Support and facilitate inspections and audits by regulatory bodies.
• Prepare and submit daily, weekly, and monthly progress reports, detailing risks, delays, and quality concerns to the project management team.

Requirements:

• Registered Resident Technical Officer with IES/ACES.
• Strong knowledge of BCA regulations, local building codes, and construction best practices.
• Excellent organizational and communication skills.
• Proactive and detail-oriented with the ability to work independently and as part of a team.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• To carry out typical consultancy QS scope of works for projects including but not limited to the following:-
• Prepares cost estimates during design stage.
• Prepares pre-tender estimates, carry out prequalification exercise, tender and/or quotation documentation, tender/quotation evaluation and award.
• Carry out post contract administration works including contract document compilation, prepare monthly valuations and cost reports, submit RVOs, assess variations and settlement of final accounts with contractor.
• Assess and manage variation orders, prepare interim valuations, cost plans and budget studies
• Assist to advise client on contractual matters where required.

Requirements:

• Degree in Building / Quantity Surveying, Mechanical Engineering, Electrical Engineering qualification
• 8 years experience within pre and post contract in consultancy / Construction environment would be of advantages
• Experience in handling water pump, ventilation, fire drill installation etc
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

Job Responsibilities:

• Conduct periodic routine inspections and tasks on M&E building facilities such as Aircon, electrical, wiring, plumbing etc
• Assist in the supervision of maintenance and servicing works carried out by service contractors and sub-contractors such as landscape, pest control, and cleaning etc
• Attend to residents’ feedback to carry out carry out handyman and breakdown maintenance works in premises such as electrical, sanitary, servicing to electrical and plumbing defects, painting work, building / estate repair works etc
• Assist other duties assigned by direct supervisor at the building estate from time to time
• 5.5 working days, alternate Sat off after confirmation
• AWS and performance bonus will be given for eligible staff

Job Requirements:

• Minimum 2-3 years of Facilities / Property Management and Maintenance experience
• Higher NITEC / NITEC in Electrical / Mechanical / Mechatronic Engineering with minimum 2 years of experience in building / facilities servicing and maintenance
• Equal to NITEC which recognized technical certificates in Mechanical & Electrical, Building Services, Facilities Technology, ACMV or equivalent
• Good knowledge in building, mechanical & electrical systems
• Able to interact with people and a good team player
• Strong verbal and written communication skills, pro-active and self-driven

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

Job Description Responsibilities:

• Provide patrol and guard duties
• Response to alarms, emergencies, fires and other similar matters
• Maintain security by ensuring safe and secure environment for staff and guest

Requirements

• Relevant experience in similar capacity would be an advantage
• Possess qualified certificate in WSQ Security and SIRD License
• Able to work 3 rotating shifts including weekends and public holidays
• Basic computer knowledge will be an advantage

- Working Hours 1500 - 0300.

- Fluent in speech and writing for both Mandarin and English. Able to translate both ways.

- Coordinates job assignments and cross-training between and within divisions.

- Provides feedback on employee work performance.

- Prepares reports and updates for upper management.

Job Purpose

The Customer Services Officer plays a key role in supporting the club by delivering exceptional member services, ensuring efficient administrative processes, and maintaining a professional and welcoming front desk environment.

Key Responsibilities:

1. Member Support:

• Assist members with login issues and updating personal details.
• Process family memberships, including applications, reactivations, and terminations.
• Handle card replacements for lost or damaged cards, and coordinate door access updates with IT.
• Enroll and terminate members in Sports and Lifestyle sections.
• Update the Electronic Payment System (EPS) in the club’s membership database.

2. Administrative Duties:

• Prepare and issue letters for car decals, membership changes, introductions, and other member requirements.
• Manage returned mail, sweet orders, and monthly corporate stock reports for Finance.
• Maintain organized records for issued/replaced membership cards, family memberships, and other documents.

3. Communication Management:

• Respond promptly and professionally to member inquiries via email and WhatsApp.
• Document and escalate unresolved member complaints or issues to the appropriate department or manager.

4. Front Desk and Facility Management:

• Ensure the front desk is clean, organized, and welcoming to members and visitors.
• Greet members and visitors, assist with inquiries, and provide general information.
• Answer and direct incoming calls, take messages, and manage visitor logs.
• Report maintenance or cleanliness issues in public areas to the relevant departments.

5. Card and Document Management:

• Print membership cards for new and existing members.
• Prepare and distribute car decals and other necessary documents.

6. Event and Payment Support:

• Assist with member registrations for club events.
• Accept payments for membership renewals, replacement cards, or other services, if applicable.

7. Other Duties:

• Perform additional duties as assigned by the Membership Services Manager or Club Management.
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Skills and Competencies:

• Strong organizational and multitasking abilities.
• Excellent communication skills and customer service orientation.
• Proficiency in managing administrative tasks and IT coordination.Undertake the club reception and clerical duties at the desk of our main entrance. The “face” of the club for all members and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make members and visitors feel comfortable and valued while on our premises.

Job Responsibilities

• Greet and welcome member & guests
• Attend to member’s enquiries and address to feedback and suggestion.
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails
• Keep updated records and files
• Support Membership administration process
• Any other duties/projects as assigned by Supervisor and/or Management.

Qualifications and Education Requirements

• Proficient in English (oral and written)
• Knowledge of MS Office (especially Excel and Word) will be advantage
• Minimum “O” level qualifications

Required Skills

• Front desk/reception experiences preferred
• Good communication and people skills
• Customer service orientation

Job Description (JD)

Position: Workplace Administrator/Administrative Executive

Location: Singapore

Job Responsibilities:

1. Workplace Maintenance

a. Oversee the overall cleanliness and organization of the office.

b. Liaise with cleaning staff to ensure high standards of hygiene and cleanliness are maintained.

c. Conduct regular checks of office facilities and address maintenance issues promptly.

2. Client Reception

a. Prepare and manage meeting rooms for client visits, including refreshments and necessary materials.

b. Provide professional and friendly reception services to visitors.

3. Storage and Inventory Management

a. Organize and maintain the office storage areas.

b. Track and replenish office supplies to ensure availability for employees.

c. Manage the inventory of stationery, office equipment, and other consumables.

4. Office Equipment Maintenance

a. Monitor and coordinate maintenance of office equipment, including printers, copiers, and other workplace tools.

b. Ensure all equipment is functioning properly and address any malfunctions with service providers.

5. General Administrative Support

a. Assist with other administrative tasks as needed to ensure smooth office operations.

b. Support internal events or activities, ensuring the workplace is ready for all occasions.

Job Requirements:

1. Education and Experience

a. Diploma or equivalent qualification; no prior experience is required, but administrative experience is a plus.

2. Skills

a. Good organizational and time-management skills.

b. Ability to multitask and work independently.

c. Basic understanding of office equipment maintenance is preferred.

3. Personality Traits

a. Friendly, approachable, and willing to assist others.

b. Strong attention to detail and a proactive attitude.

4. Other Requirements

a. Must be a Singapore Citizen or Permanent Resident (PR).

5. Language

a. Proficiency in English; knowledge of Chinese is a plus to coordinate with diverse stakeholders.

6. Availability

a. Must be available to work full-time, based in the office.

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

Responsibilities:

· To carry out the duty as Resident Technical Officer as per the Building Control Act (Chapter 29), upon issuing of permit to carry out structural works by BCA till the completion of structural works at site.

· Monitor contractors' daily activity, site progress, schedule and safety on site.

· Carry out administrative works and other duties as required by QP/Superintending Officer/Consultant/Employer.

· Review and check all the drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings.

· Highlight discrepancies, feedback site progress and non-conformances/irregularities to QP/Consultants/Employer.

· Assist in reviewing of contractor's method statements and working procedures and assure contractor followed on site.

· Prepare lists of defects, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified.

· Ensure that all the construction works have complied with statutory requirements.

· Supervision of all Architectural and C&S works as required under the project and mandated under the Building Control Act & Regulations

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

· Contract Period: 12 months with option to extend on a monthly basis

Requirements:

· Diploma holder or higher in C&S discipline

· Must be experienced in reviewing Architectural and C&S Works

· Min. 5 years of experience as RTO on local projects of structural works of at least 4 stories superstructure and with basements

· Must have experience in both reinforced concrete, prestressed and steel structures

· Must have experience in piled foundation projects

· Good communication skills

· Accreditation of C&S RTO Certificate by IES

· Required experience in supervision work for structural works

Working Hours

· Working hours shall be from 8.30 am to 5.30 pm Mondays to Fridays (inclusive of one hour lunch break) and on Saturdays, from 8.30 am to 12.30 pm (4 working hours).

· In view of the nature of your work, you may be required to work beyond the hours stipulated as and when required.

Gratuity

· There will be no gratuity for this employment contract

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Are you interested in how market demands in APAC & China behaves & evolves, and the impact you can deliver to bring more LEGO Sets into the hands of children?

Apply your demand management experience and operational excellence skills in balancing short term demand and supply to support the business in achieving its objectives!

This will be a 9 months Contract for a maternity coverage.

Core Responsibilities

• Assist the Business Units in achieving operational excellence in important measurements, such as readiness of novelties, availability of retail stocks, and service level to customers and consumers.
• Optimize demand/supply balancing in the operational horizon (up to six months) via in-depth analysis on weekly demand trends and corresponding supply imbalances.
• Work closely with BUs on topline management within operational horizon and ensuring the sync up E2E across Supply Chain
• Bring visibility and analysis on business risks and opportunities via performance analysis to facilitate decision-making
• Collaborate with cross functional teams to support execution of the weekly and monthly processes, and ensuring high coherency and standardization where applicable
• Driving governance of Regional Demand Management tools and processes to ensure coherence

Play your part in our team succeeding

We connect the dots by partnering different teams to balance demand and supply. This is done by driving cross-functional consensus across the operational horizon though collective processes and governance. As markets are at different maturity levels, You will need to show strong analytical approach and influencing skills to both lead both regional and local BU market needs.

Do you have what it takes?

• Tertiary qualifications in project management, such as ones from the Project Management Institute (PMI), or supply chain/operations certification, such as APICS or CPIM, are preferred.
• Min 5 years of work experience in demand and supply management in FMCG industry, with good understanding of retail, planning and stock management strategies
• Strong collaborator management skills, with ability to influence collaborators across end-to-end value chain.
• Analytical approach (qualitative/quantitative) with ability to identify risk and opportunities and proactively implement corrective measures
• Govern regional processes and initiatives with markets, while bringing constructive view points to motivate change & solutions in collaboration with markets.
• Experienced using IT as an enabler for increased performance, working with Power BI, SAP, Advanced Excel & other digital tools.
• Curious and passion for learning!

- Strong stakeholder management skills, with ability to influence stakeholders across end-to-end value chain.

- Analytical mindset (qualitative/quantitative) with ability to identify risk and opportunities and proactively put in place rectifying measures

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Role Summary

This is an Investment Analyst role reporting to the Head of Equities Research. The individual will be part of the Equities team under the Investment group. The analyst for this position will be based in Singapore.

Key Duties and Responsibilities

• Produce investment research reports with actionable investment ideas for the firm’s equity portfolios as part of the firm’s Equities Research team under guidance from senior analyst.
• Assist to generate alpha and investment ideas for relative and absolute return portfolios for the sectors, industries and countries assigned.
• Country coverage will primarily be the Greater China equity markets across all sectors. Coverage responsibilities may include ad hoc research into stocks of special interest. Over time, coverage and responsibilities can change, based on team needs and the individual’s experience and aspirations.
• Contribute to other research team initiatives that periodically arise and follow established practices and procedures.

Education Qualification

• Bachelor’s degree in finance, economics or a relevant discipline
• Preferably a CFA charter holder

Experience and Skills

• 2 to 4 years of relevant experience in an analyst role
• Investment experience and specialisation in the sectors mentioned above
• Solid fundamental bottom-up research analysis skills
• Good team player who embraces a collaborative and open working culture that matches Fullerton’s core values
• Knowledge of ESG and Sustainability issues
• Willing to speak up and challenge status quo
• Good written and verbal communication
• Ability to work under pressure and meet deadlines

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

As Ninja Van diversifies our service offerings, 4PLs become a crucial client profile as they have access to global brands. Our 4PL partners have complex organization structures and require significant time and solutioning before presentation and quotation. The role involves a high level of responsibility for managing high-value contracts, ensuring cost efficiency, and overseeing client satisfaction.

Responsibilities

• Responsible for managing the end-to-end relationship with 4PL partners. This includes handling day-to-day communications, ensuring SLA compliance, and acting as the escalation point for operational issues.
• Monitor the performance of 4PL providers, ensuring that ops meet contracted KPIs.
• Regularly report on service performance, costs, and areas of improvement to senior management.
• Coordinate closely with internal teams such as operations, finance, and warehousing to deliver seamless logistics solutions.
• Act as the intermediary between clients and internal stakeholders to resolve operational issues and drive efficiencies.
• Contribute to the strategic development of 4PL services, identifying new business opportunities, and suggesting operational improvements to enhance client satisfaction and drive revenue growth.
• Support contract negotiations, amendments, and renewals.
• Assist in identifying cost-saving opportunities while maintaining or enhancing service quality.

Requirements

• 2 years working experience, strong in logistics solutioning, internal and external stakeholder management, strong in tenders, business proposals and tenders submissions.
• Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• Analytical and Problem-Solving Skills
• Communication and Interpersonal Skills
• Project Management
• Strong in Business & Finance Acumen, Stakeholder & Change Management

Responsibilities:

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Requirements:

• Degree or Diploma in Building / Quantity Surveying or equivalent qualification
• Fresh graduate are welcomed
• 1 year of experience within pre and post contract in consultancy / Construction would be of advantages
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

Role Overview:

Support organisational operations in IT, Data Management, and Digital Media for day-to-day activities, marketing, disbursement, and fundraising campaigns.

Primary Roles & Responsibilities:

IT Infrastructure & Support

• Monitor and maintain hardware, software, network, and data systems.
• Troubleshoot and provide on-site IT support for staff and users.
• Coordinate with external service providers (e.g., WordPress, Salesforce, QuickBooks, printers, etc.).
• Set up and troubleshoot systems for meetings, events, and training.

Data Management

• Ensure data protection policies are adhered to.
• Perform routine cloud and external data backups.
• Research and recommend IT and data management solutions.

Digital Media & Marketing

• Design and edit basic images and videos for web, social media, and print.
• Strategise and manage online content to maintain quality and professionalism.
• Implement effective digital marketing strategies using platform tools.

Secondary Roles & Responsibilities:

• Support disbursement and fundraising activities.
• Provide administrative assistance (e.g., minutes-taking, follow-ups).
• Maintain donors and volunteers database.
• Assist in executing fundraising projects.

Pre-Requisites:

• Proficient in MS Windows OS, MS Office and core Microsoft solutions including OneDrive, SharePoint.
• Proficient in local and web networking and basic troubleshooting.
• Skilled in desktop image and video editing.
• Strong communication (spoken and written) and interpersonal skills.
• Ability to multi-task, work independently, and collaborate in a team.

Qualifications:

• Bachelor’s Degree in IT, Computer Science, or Digital Media (1-2 years experience).
• OR Diploma in IT with 3-4 years of relevant work experience in IT support or digital media.

Apply now and join the TAA team in our mission to assist the low-income and disadvantaged as well as foster the spirit of giving in the community.

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Full-Time Position!

Location: City Hall / Bugis

Working hours: Monday to Friday, 9.30am to 6pm

Salary: $2,800 to $3,200 per month

Job Description

• 20% translation work, 80% project management
• Schedule and oversee development and production of card game products
• Liaise with Japanese companies for development and production of card game products
• Translate and localize products from Japanese to English
• Proofread localized text and product designs

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field
• Excellent communication skills in English and Japanese, both written and oral, in order to liaise with Japanese speaking associates daily (Minimum JLPT N3 competency required)
• Meticulous and attentive to details
• Excellent at schedule management and multi-tasking
• Have some knowledge in games or anime
• Adept at working both independently and in a team
• Effective decision-making skills and strong problem-solving skills
• Sensitive to cultural and linguistic nuances
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Good to Have

• Experience in playing Bushiroad’s trading card games (TCGs) will be a bonus

Intereted Applicants click on "APPLY NOW" !

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a role model for the Food & Beverage Service Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

Candidate Profile

Knowledge and Experience

• Degree or Diploma in hospitality or related field.
• Experience in Food & Beverage an advantage.

Competencies

• Fluent in oral and written English.
• Ability to speak other languages and basic understanding of local languages.
• Strong communicator with presentation and influencing skills.
• Team player with strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels across divisional borders.
• Service oriented with an eye for details and a good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
• Driven and able to work independently with high proactivity in a dynamic environment.
• Analytical with proven organisational skills and attention to details.
• Flexible, able to adapt to different working locations/environments and able to embrace and respond to change effectively.
• Loyalty, high integrity and ability to keep confidentiality
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Self-motivates and shows good initiative in a dynamic environment.
• Possesses good computer and property management system skills.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.