Job Description

To create and lead a sales team for a local general line of groceries supply firm.

Responsibilities

- Report to board of directors on sales plan and marketing mechanism

- Service existing company clients, maintain good relationship and increase sale

- Development potential clients and bring in new business

- Be sales orientated and aggressive in achieving sales target

- Other ad hoc duties assigned by the management

Requirements & Benefits

- Minimum 2 years’ experience in sales or business development

- Must have good knowledge and hands on experience in the workflow and market practice in general line of groceries (eg. cereals, sugar, edible oils, sauces and dairy products)

- Flexible working hours and own arrangement on working location

- Periodically report to office for reporting or meeting

- Basic salary + transport allowance + commission

- Company mobile SIM card

- Medical benefits

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services.

Responsibilities

• The individual will play an integral role of a support function within the Collections Unit
• Working closely with the Collections Staff and Credit Head, the individual will primarily carry out the following tasks
• Liaising with external parties such as law firms, on legal actions taken on delinquent customers
• Supporting the collections staff on updating system records of our customers, upon receipt of updates from external sources such as the credit bureau, the commercial credit bureau, to name but a few examples
• Consolidation, and Reconciliation of Agency Commissions, Legal Fees, against actual activities carried out by the collections staff
• Other admin activities from time to time.

Requirements

• Minimum Diploma Holder
• Good interpersonal and communication skills
• Preference for individual with experience in the banking / finance industry
• Some experience in Debt Collections (within the banking / finance industry) will be a bonus

- Preparation for full set of accounts for clients

- Preparation of accounting schedules

- Assist in client yearly audit

- Preparation of payroll, CPF/IR8A form, individual tax for clients

- Preparation of GST reports and submission to IRAS for clients

- Computation of local taxes, submission of tax filing and compliance with local tax regulations for clients

- Preparation of unaudited financial statements

- Assist in preparation of corporate secretarial documents (resolutions, minutes of meetings, etc)

- Other duties and responsibilities as assigned by manager

Job Requirements:

- Degree in Accountancy/ACCA

- 3-4 years of relevant experience in auditing or accounting/tax preparation for third party clients

- Strong analytical and problem-solving skills

- Ex-auditors are welcome

- Able to use: MYOB, XBRL, NAV

Qualified or interested candidates, please send your updated resume in WORDS format, stating the following : -

- Availability

- Current / last drawn salaries

- Reasons for leaving previous employment

- Expected Salary

We regret that only shortlisted candidates will be notified.

Opportunity Snapshot

The Director of Implementation Services is responsible for managing the team of Implementation Managers responsible for client installations across the APAC portfolio. This includes day-to-day management and execution of the team’s responsibilities as well as management of cross-functional strategic initiatives focused on service delivery optimization and post M&A integration.

The Director of Implementation Services responsibilities include management of client installations in a data center raised floor environment. This typically includes installation of racks, electrical distribution, cages, containment systems, and data cable infrastructure. He will manage multiple simultaneous projects across several data centers in their region using standard project and construction management best practices to ensure all installations are completed on time, in budget, and error-free to meet customer Ready for Service (RFS) dates that are contractually committed.

This role offers you the opportunity to showcase your leadership skills and management expertise to make a direct impact on the largest wholesale and colocation data center provider in the world. As Director Implementation Services you will manage day to day operation of the Implementation Services team. The team is responsible for service delivery in support of Hyperscale, colocation and enterprise clients across the APAC portfolio. In addition, the team is responsible for management of limited number of internal projects required to support growth and firm’s capabilities in product offering. You will provide technical oversight to individual team members and drive execution of individual and team’s objectives. Working cross-functionally with our Data Center Operations, Sales, Sales Operations, Sales Engineering, Asset Management, Construction Accounting and other teams, you will coordinate team’s execution of all work required for the installation of equipment and infrastructure within our data centers. It will be your mission to ensure team delivers on time, on budget and achieve high satisfaction rating from internal and external clients. If you are eager to work on multiple projects in a dynamic, fast-paced environment, then we look forward to hearing from you.

The Requirements

· College Degree preferably technical (i.e.: Engineering, Tele Com. Computer Science etc.)

· Minimum 15 years of experience in operations, data center construction and/or in the telecommunications/engineering industry.

· Highlydeveloped data center industry knowledge, experience and perspective with commensurate verbal, analytical, presentation and writing skills.

· Skillful negotiation, conflict resolution and leadership skills.

· Team building and project management skills.

· Delegates effectively; has strong facilitation.

· Expert level knowledge of rack, cage, electrical distribution, and data cable infrastructure.

· Expert level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications.

· Familiarity with construction accounting and various forms of vendor agreements (MSA, AIA, etc.).

· Able to make effective presentations and respond to questions from internal and external clients.

· Highly developed customer service skills.

· Ability to analyze and solve problems involving several options with limited information.

· Advanced analytical and quantitative skills.

· Must be detail oriented with excellent communications, interpersonal and oral/written presentation skills.

· Strong multi-tasking abilities,

· Must be a self-starter, proactive, flexible, and able to work within and meet deadlines.

· Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment.

· Expert level proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio, Project,

· Position requires 40 % travel to support the APAC portfolio – Australia, Hong Kong, Sth Korea

The Role

· Manages the coordination of the activities of the functional area with responsibility for results, including costs, methods and staffing.

· Reorganizes work output to ensure consistency across the organization and alignment with related organizations.

· Have input on strategy, policy and process recommendations.

· Updates current methods, practices and processes to reflect changes in internal orexternal standards and to continually improve the effectiveness and efficiency of the organization and alignment with the Global Operating Model

· Has influence on organizational decisions and can align others behind decisions.

· Ability to make sound decisions quickly and under pressure. Decisions frequently establishprecedent and may have longer-term impact.

· Manage range of strategic initiatives cross functionally.

· Act as a point person toaddress emerging issues and new business requirements.

· Can seepotential issues beyond current environment and pro-actively prepare. Analysis includes the ability to articulate conclusions and/or potential alternative solutions and often requires evaluation of intangible factors.

· Manage work flow at all facilities and acts as point of escalation.

· Works with contractors and suppliers, develops relationships and work to obtain the best quality execution and the best pricing.

· Provide oversight to qualify vendors and implement firm’s procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates.

· Identify and rectify any steps in the process that are delaying installations.

· Identify cost savings opportunities either by leveraging supply chain or by driving discipline in getting the best value from the installers.

· Work with the various internal teams to ensure smooth execution on Digital’s and team’s objectives.

· Work closely with Operations, Data Center Engineering, Sales Engineering, Sales, Sales Operations, Construction Accounting, Procurement, Provisioning, Finance and other teams as required.

· Manage, direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations.

· Ensure high satisfaction rating from both internal and external clients. Demonstrate continuous improvement in client satisfaction.

Interface with clients on escalations and in any other circumstance as needed.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one or two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in the area of Urban Informatics, broadly construed. We welcome applicants who are domain experts in urban food systems, corporate supply chain analysis, urban energy use and/or decarbonisation.

Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

We are interested in candidates who are trained in Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics (all with an urban application), or in cognate disciplinary or interdisciplinary fields with an urban focus. Candidates who can demonstrate evidence of interdisciplinarity in both teaching and research are particularly encouraged to apply.

Applicants should be able to:

• Design and deliver postgraduate a course on “Computational Urban Analysis” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum in the Technology and Society course baskets (see https://cis.smu.edu.sg/core-curriculum/overview) by delivering courses that will equip students from diverse backgrounds with a data science software foundation that ranges from introductory skills to more advanced techniques, such as cluster analysis, spatial regression, or machine learning
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected]. SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

Qualifications

• Ph.D. in either a computational disciplinary (e.g., Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics, all with an urban focus) or interdisciplinary (e.g., Urban Science, Urban Studies, Development Studies) field
• A record, or promise, of high-quality research and publication
• A record of excellence in teaching and supervision, ideally at both the undergraduate and postgraduate levels
• A track record of being awarded external research grants is a benefit, but not a prerequisite
• Excellent oral and written communication and presentation skills

College of Integrative Studies term-track position of Lecturer/Senior Lecturer of Economics (Education).

The College of Integrative Studies (CIS) at Singapore Management University (SMU) invites applications for the full-time term-track position of Lecturer/Senior Lecturer of Economics (Education).

The successful candidate will:
(i) Deliver a total of 8 classes of Undergraduate courses per year assigned by the College in consultation with the individual faculty member, especially the team-taught mandatory Freshman Economics and Society module;
(ii) Develop teaching and learning materials for the course curricula, including online material, videos, test banks, grading rubrics, adaptive learning tools, handouts, cases, and textbook, where appropriate (for the team-taught Economics and Society an existing syllabus exists);
(iii) Provide guidance to students regarding the relevant course material, as well as general programme planning, course selection and related academic matters;
(iv) Provide service to the School, including participation in events, outreach activities, and student mentoring.
Applicants should have a PhD degree in Economics, experience in active and blended learning pedagogy, and a track record of excellent teaching. Experience in teaching entry-level economics courses and an interest in multidisciplinary work (teaching and/or research) encompassing societal elements is desirable.

Application Instructions:

Applicants should submit their applications online and attach the following documents in PDF format: (1) a curriculum vitae, (2) a statement of teaching interests and philosophy, (3) teaching evaluations (4) names and contact details of 3 referees.

The expected start date is 1 July 2025 or otherwise as mutually agreed. All applications will be treated with strict confidentiality and only short-listed candidates will be notified.

Established in 2022, the College of Integrative Studies is SMU’s seventh School and plays a pivotal role in helping students traverse the disciplinary areas associated with the other SMU Schools – Accountancy, Business, Economics, Computing, Law and Social Sciences. The CIS also delivers the University’s Core Curriculum for all students.

The CIS is different in that it emphasises the importance of integrating ideas and perspectives across disciplines to derive new solutions in areas related to SMU’s Strategic Priorities. The College aims to nurture graduates who will confidently navigate the inter-related issues of a complex world, find solutions beyond a single discipline or traditional paradigm, and contribute to industry and society in meaningful ways.

Qualifications

Applicants should have a PhD degree in Economics, experience in active and blended learning pedagogy, and a track record of excellent teaching. Experience in teaching entry-level economics courses and an interest in multidisciplinary work (teaching and/or research) encompassing societal elements is desirable.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make up to two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in Sustainability to help us shape the future of Sustainability research from various discipinary and interdisciplinary approaches. We are interested in applicants in either STEM or non-STEM backgrounds using interdisciplinary approaches and methods, with expertise in areas such as climate science, environmental adaptation and resilience, nature-based solutions, sustainability metrics and indices, climate finance and economics, sustainable urban transport systems, environmental justice, orand the behavioural science of climate policy adoption.

Senior candidates with a track record of leading international teams in externally funded research programmes are especially encouraged to apply. Strong candidates at the Associate or Full Professor levels will be considered for tenure upon appointment.

Candidates should have a PhD degree and/or postdoctoral experience in any of the following disciplines: Conservation Science, Environmental Science, Sustainability Science, Geography, or a closely related discipline.

The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Master’s in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

CIS is an interdisciplinary research hub and we have identified urban sustainability as one of our key research areas. Our faculty includes several colleagues working on urban heat, disasters, water security, sustainability communication, risk and mitigation policies, among other areas.

Applicants should be able to:

• Design and deliver courses that will be delivered as part of the Masters in Sustainability and Master’s and PhD programmes in Asian Urbanisms
• Attract and supervise postgraduate research students
• Mentor Undergraduate students in CIS’ Bachelor of Integrative Studies programme
• Contribute to undergraduate teaching for the SMU Core Curriculum, such as in the Technology and Society course baskets, (see:​​ https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high-quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such as Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one tenure-track appointment (at the Assistant, Associate, or Full Professor level) in the area of interdisciplinary Urban Studies, broadly construed.
Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.
We are interested in candidates who are able to push the boundaries of research and teaching in what might conventionally be understood as “Urban Studies”. Candidates might have thematic research and teaching interests in areas such as, but not limited to, urban infrastructures (including smart cities), urban sustainability, urban ecosystems and ecology and/or coupled human-natural systems in cities. Candidates that can demonstrate bold interdisciplinarity in both research and teaching are particularly encouraged to apply, as are those with demonstrable experience conducting research in and on cities in Asia.

Applicants should be able to:

• Design and deliver postgraduate a course on “Urban Studies: Theory and Method” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum (see ​​https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure
We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one or two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in the area of Urban Informatics, broadly construed. We welcome applicants who are domain experts in urban food systems, corporate supply chain analysis, urban energy use and/or decarbonisation.

Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

We are interested in candidates who are trained in Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics (all with an urban application), or in cognate disciplinary or interdisciplinary fields with an urban focus. Candidates who can demonstrate evidence of interdisciplinarity in both teaching and research are particularly encouraged to apply.

Applicants should be able to:

• Design and deliver postgraduate a course on “Computational Urban Analysis” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum in the Technology and Society course baskets (see https://cis.smu.edu.sg/core-curriculum/overview) by delivering courses that will equip students from diverse backgrounds with a data science software foundation that ranges from introductory skills to more advanced techniques, such as cluster analysis, spatial regression, or machine learning
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected]. SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

Further information about the College of Integrative Studies can be found at cis.smu.edu.sg

Qualifications

• Ph.D. in either a computational disciplinary (e.g., Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics, all with an urban focus) or interdisciplinary (e.g., Urban Science, Urban Studies, Development Studies) field
• A record, or promise, of high-quality research and publication
• A record of excellence in teaching and supervision, ideally at both the undergraduate and postgraduate levels
• A track record of being awarded external research grants is a benefit, but not a prerequisite
• Excellent oral and written communication and presentation skills

College of Integrative Studies tenure or term-track position (Assistant Professor) for the appointment of a Lead Faculty Fellow at the Prinsep Street Residences.

The College of Integrative Studies (CIS) at Singapore Management University (SMU) invites applications for a full-time Lead Faculty Fellow for SMU's student accommodation, Prinsep Street Residences (PSR). The Fellow will also concurrently be appointed as a faculty member of the College of Integrative Studies and may hold either a tenure track or term-track appointment, commensurate with his or her qualifications.

The Lead Faculty Fellowship is a renewable 4-year administrative appointment. Tasked to cultivate a vibrant intellectual and residential life at PSR, the LFF should be a people-oriented faculty administrator experienced in operating in a dynamic environment and should possess strong leadership and people skills, aptitude for mentoring, and significant experience in similar roles demanding a high level of service and organisational responsibility.

The successful candidate will:

For CIS

• Undertake Undergraduate teaching on the university’s Core Curriculum, especially on the Freshman Big Questions team-taught module; and provide mentoring/advising to CIS students.
• Engage in disciplinary, interdisciplinary, and/or pedagogical research and publications, to an extent commensurate with (or an inverse proportion to) the high service load required of the role

For PSR

• Provide overall leadership on the ground for the PSR admin team and the undergraduate collegiate experience at PSR.
• Manage PSR’s biannual admissions exercise as well as the selection and training of student leaders (Resident Seniors and Block Leaders).
• Reside at PSR and be based in an on-site office and be available to students during the week and on some evenings and some weekends. The successful candidate will be entitled to free accommodation at PSR.
• Oversee, with the support of the Associate Fellows (also faculty) of PSR, the College of Graduate Research Studies Fellow (who also resides at PSR), the admin team and student leaders, in organising residence-based events and activities
• Act as a main point of contact between the administrative staff of the different departments at SMU responsible for the effective functioning of the residence and the PSR student experience (eg: building maintenance, student counselling services, etc).

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

Application Instructions:

Applicants should submit their applications online and attach the following documents in PDF format: (1) a curriculum vitae, (2) a statement of teaching interests and philosophy, (3) teaching evaluations, (4) a research statement (5) at least two writing samples (6) please also arrange for 3 referees to send their letters of reference.

The expected start date is from April 2025, or otherwise as mutually agreed. All applications will be treated with strict confidentiality and only short-listed candidates will be notified.

Established in 2022, the College of Integrative Studies is SMU’s seventh School and offers the flagship Individualised Major programme, the first in Singapore. The CIS also oversees the University’s Core Curriculum for all students, as well as the undergraduate collegiate experience at PSR. For more about CIS, see: https://cis.smu.edu.sg

Prinsep Street Residences (PSR) is an innovative communal living concept dedicated for residents who want to co-live and co-learn together. Nestled in the vibrant arts and heritage enclave of the Bras Basah Bugis Precinct, PSR is just an 8-minute stroll from SMU’s vibrant City Campus. More information about PSR can be found here: https://cis.smu.edu.sg/residency/stay-with-us.

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make up to two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in Sustainability to help us shape the future of Sustainability research from various discipinary and interdisciplinary approaches. We are interested in applicants in either STEM or non-STEM backgrounds using interdisciplinary approaches and methods, with expertise in areas such as climate science, environmental adaptation and resilience, nature-based solutions, sustainability metrics and indices, climate finance and economics, sustainable urban transport systems, environmental justice, orand the behavioural science of climate policy adoption.

Senior candidates with a track record of leading international teams in externally funded research programmes are especially encouraged to apply. Strong candidates at the Associate or Full Professor levels will be considered for tenure upon appointment.

Candidates should have a PhD degree and/or postdoctoral experience in any of the following disciplines: Conservation Science, Environmental Science, Sustainability Science, Geography, or a closely related discipline.

The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Master’s in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

CIS is an interdisciplinary research hub and we have identified urban sustainability as one of our key research areas. Our faculty includes several colleagues working on urban heat, disasters, water security, sustainability communication, risk and mitigation policies, among other areas.

Applicants should be able to:

• Design and deliver courses that will be delivered as part of the Masters in Sustainability and Master’s and PhD programmes in Asian Urbanisms
• Attract and supervise postgraduate research students
• Mentor Undergraduate students in CIS’ Bachelor of Integrative Studies programme
• Contribute to undergraduate teaching for the SMU Core Curriculum, such as in the Technology and Society course baskets, (see:​​ https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high-quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such as Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one tenure-track appointment (at the Assistant, Associate, or Full Professor level) in the area of interdisciplinary Urban Studies, broadly construed.
Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.
We are interested in candidates who are able to push the boundaries of research and teaching in what might conventionally be understood as “Urban Studies”. Candidates might have thematic research and teaching interests in areas such as, but not limited to, urban infrastructures (including smart cities), urban sustainability, urban ecosystems and ecology and/or coupled human-natural systems in cities. Candidates that can demonstrate bold interdisciplinarity in both research and teaching are particularly encouraged to apply, as are those with demonstrable experience conducting research in and on cities in Asia.

Applicants should be able to:

• Design and deliver postgraduate a course on “Urban Studies: Theory and Method” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum (see ​​https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure
We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

Job Responsibilities

• Handle daily administrative duties for resident-related activities.
• Responsible for daily book keeping duties.
• Deposit the received payment (Cheque & cash) in the bank regularly.
• Ensure proper filing of all documents.
• Responsible for the reception counter and phone call and reply email.
• Record feedbacks of residents and re-direct to the attention of supervisor.
• If required, may need to assist the residents related booking of facilities work within the Condominium’s Clubhouse as and when directed.
• Perform other administrative duties instructed by supervisor.
• 5.5 working days per week, alternate Sat off for confirmed staff.

Requirements

• Knowledge of Building Maintenance & Strata Management Act will be an added advantage
• Mature and outgoing personality
• Ability to work independently and as part of a team

We are looking for a passionate and professional Assistant Officer to join our Customer Care team to help us with handling enquiries and account related request received from all touch points.

Based in Singapore and reporting to the Manager, the incumbent will have the day-to-day responsibility of responding to enquiries and requests within set service standards through all touchpoints.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer enquiry or feedback and incident management, we want to talk to you.

What You'll Do

• You will need to handle enquiries and account related request received from all touch points (calls, email and walk in).
• You will need to respond to enquiries and requests within set service standards through calls and email replies.
• You will need to contact customer whose application/ account status are flagged during KYC screening to advise on follow up actions.
• You will need to EKYC Maker role and assist with mentoring/training new staff.
• You will need to attend to and provide first level review for customer feedback and account related disputes.
• You will need to escalate unresolved customer feedback and account related disputes for further review/ investigation and provide operational support throughout.
• You will need to assist to update daily reports on contact trends and service performance indicators.

Who You Are

• You will need a Diploma/GCE A Level certification.
• You will need at least 2 years working experience in direct customer servicing, preferably in contact centre environment.
• You should have good customer service skills.
• You should have a good command of English and Chinese, preferably both oral and written, in order to liaise with Chinese speaking customers.
• You should be a strong team player with good interpersonal skills.
• You should be proficient in MS Office.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

We are seeking a finance officer for our client S5 Asia Pte Ltd.

Job Title: Finance Officer (Salary $2500-$3000)

Job Responsibilities:

-Maintaining accurate and up-to-date records of finance transactions, including accounts payable and receivable, general ledger entries and bank reconcilliations

- Prepare invoices for reporting

- Preparing all final disbursement accounts (FDA) accurate and within deadlines

- Prepare and arrange ‘Cash to Master (CTM)’ with vendors

-Process payment to suppliers and staff reimbursement

- Prepare monthly AP journals, postings and schedules

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications:

Proficient in Microsoft Excel and D365

Numerical skills and attention to detail

Diploma in Accountancy or equivalent

Work Location: The Metropolis #02-01 (Next to Buona Vista MRT)

Working Hours: 9-5pm (Monday to Friday)

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Description (JD)

Position: Workplace Administrator/Administrative Executive

Location: Singapore

Job Responsibilities:

1. Workplace Maintenance

a. Oversee the overall cleanliness and organization of the office.

b. Liaise with cleaning staff to ensure high standards of hygiene and cleanliness are maintained.

c. Conduct regular checks of office facilities and address maintenance issues promptly.

2. Client Reception

a. Prepare and manage meeting rooms for client visits, including refreshments and necessary materials.

b. Provide professional and friendly reception services to visitors.

3. Storage and Inventory Management

a. Organize and maintain the office storage areas.

b. Track and replenish office supplies to ensure availability for employees.

c. Manage the inventory of stationery, office equipment, and other consumables.

4. Office Equipment Maintenance

a. Monitor and coordinate maintenance of office equipment, including printers, copiers, and other workplace tools.

b. Ensure all equipment is functioning properly and address any malfunctions with service providers.

5. General Administrative Support

a. Assist with other administrative tasks as needed to ensure smooth office operations.

b. Support internal events or activities, ensuring the workplace is ready for all occasions.

Job Requirements:

1. Education and Experience

a. Diploma or equivalent qualification; no prior experience is required, but administrative experience is a plus.

2. Skills

a. Good organizational and time-management skills.

b. Ability to multitask and work independently.

c. Basic understanding of office equipment maintenance is preferred.

3. Personality Traits

a. Friendly, approachable, and willing to assist others.

b. Strong attention to detail and a proactive attitude.

4. Other Requirements

a. Must be a Singapore Citizen or Permanent Resident (PR).

5. Language

a. Proficiency in English; knowledge of Chinese is a plus to coordinate with diverse stakeholders.

6. Availability

a. Must be available to work full-time, based in the office.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.

• To assist the Maintenance Manager to implement the execution of preventive maintenance and repair schedules of all machinery, equipment and facilities and see to the proper execution by employee staff or external agencies or contractors.
• To assist the Maintenance Manager to prepare the duty roster of maintenance staff.
• To conduct daily briefing of staff and assign duties to staff to carry out the necessary building operation and engineering works.
• To assist the Maintenance Manager in the execution of administrative duties such as inventory management, record keeping of engineering work / repair, etc.
• To assist the Maintenance Manager to ensure good housekeeping standard of the engineering workshop and that all safety procedures and rules are adhered to.
• To assist the Maintenance Manager to obtain quotations for all the necessary works by external agencies / contractors and for all necessary purchases from suppliers.
• To contribute towards cost management of the department and ensure that there are no wastage, negligence or dishonesty.
• To ensure that the staff in the department provides a high standard of engineering services which meets the expectations of the building owner / tenants / guests.
• In conjunction with the Maintenance Manager, to ensure that that the maintenance staffs are adequately deployed and that they are properly trained to discharge their roles.
• Mentor, coach & orientate new as well as existing staff in their roles & responsibilities towards the department goal.
• In conjunction with the Maintenance Manager, to assist the maintenance staff retention and to take appropriate measure in furtherance of staff stability.
• To ensure that effective fire safety, work place safety practices and enforcement of local Health & Safety regulations are met.
• Ensure to assist department to comply all authorities' requirement
• To ensure that Hotel management is satisfied with the quality of services rendered by the Engineering department.
• To ensure that the Hotels guests receive an adequate level of engineering services that satisfies their concerns and needs.

Job Requirement

• Candidate must possess a Polytechnic Diploma in Electrical, Mechanical or Building Services or equivalent. Preferably with Engineering Degree.
• Preferably with minimum 3 years or more of experience in Engineering management in similar capacity
• Able to deal with suppliers / contractors / government bodies
• Able to manage various projects at any point of time.
• Exposure to purchasing, cost control beneficial
• Able to use Microsoft Word, Excel of computer for preparing reports
• Sound Knowledge of Hotel Engineering and Management
• Sound knowledge in Mechanical / Electrical / Building Engineering
• Possess skills in maintaining, troubleshooting and repairing of building equipment
• Good communication skills (verbal and written), able to resolve any conflicts.
• Good coaching skill, ability to lead the junior maintenance staff.
• Willingness to learn and work as a team member
• Possess high level of integrity and respect for others
• Able to withstand huge pressure and stress towards work
• Outgoing personality
• Responsible to his work, hardworking, good initiative with cost saving in mind
• Self-confident, self esteem
• Good problem solving skills necessary
• Able to put in long hours when required and 24 hours standby for any technical problem occurring