Job Title: Security Officer (2-Year Contract)
Employer: Healthcare Govt
Location: Jurong East
Contract Duration: 2 Years
Positions Available: 3

Job Overview:
We are looking for highly dedicated and responsible individuals to join our security team as Security Officers on a 2-year contract with the possibility of a permanent role after the probation period. This is a full-time role offering a range of benefits, including annual bonuses, paid leave, and comprehensive employee benefits.

Key Responsibilities:

• Conduct routine checks on security-related equipment before and after shifts, and during regular patrols.
• Respond promptly to incidents and provide assistance to staff as needed.
• Investigate reported cases, interview relevant parties, and identify and alert any potential fire safety or security hazards.
• Assist with mortuary transfer procedures within the hospital.
• Perform any other ad-hoc duties as assigned by the Reporting Officer.

Job Requirements:

• Minimum GCE ‘N’ Level or equivalent.
• At least 3 years of relevant security experience.
• Possession of a valid security license registered with the Police Licensing & Regulatory Department (PLRD).
• Willingness to work on a rotating 2- and 3-shift schedule, including weekends and public holidays.
• Ability to work 12-hour shifts (8 AM to 8 PM and 8 PM to 8 AM), with schedules assigned based on roster needs.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Be the point of contact between clients and liaising with clinic manager

• Scheduling/arranging time of each case in daily time format. (Google calender)

• Overseeing the customer orders.

• Daily tasking allocation for each technician.

• Fix number of cases to be completed per day, and amount of billing to be done per day.

• Keep all team members job schedules up to date.

• Follow up with dental technician to complete daily task if falling behind schedule. Make sure case done on time.

• Inventory help keep track. (Template is already in place, just need help to update in real time).

• Handling enquiry on company's products and services

• Daily update on IOS scans received

• Daily update on in-coming cases

• Daily update on out-going cases

• Update clients with work in progress status

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job description:

• Oversee the maintenance and operation of all building systems.
• Conduct regular inspections of the facility to ensure compliance with health, safety, and environmental regulations
• Develop and implement preventative maintenance schedules for equipment and systems to minimize downtime
• Manage facility-related projects, including upgrades, repairs, and new installations
• Coordinate and supervise the work of maintenance staff, contractors, and vendors
• Ensure the facility is operating efficiently, meeting performance standards, and minimizing costs

Requirements:

• Min Bachelor's degree in Facilities Management, Mechanical Engineering, Property Management, or a related field
• Good understanding of building systems (HVAC, plumbing, electrical, etc.)
• Strong knowledge of safety regulations, building codes, and environmental standards
• Experience in project management, including budgeting, scheduling, and overseeing contractors and vendors.
• Ability to use 3D perspective drawing software such as BIM will be an added advantage;

For interested candidates, please send your most recent and updated resume to [email protected]
or WA me at +6596698692

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Provide administrative support for Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Steadfast Money Transfer is currently seeking Remittance Officers to join our team. This is a permanent, full-time position with a 5-day work week. Applicants should be comfortable working Sundays and some public holidays.

The Remittance Officer ensures that clients receive the highest possible standards of service at all times. Client queries are addressed and appropriate remittance services are recommended by the Remittance Officer to support the client's personal or business needs. He/She processes remittances using a computerized remittance system in an accurate and timely manner. In addition, the Remittance Officer assists in administrative tasks as assigned.

What you will do:

• Present the best image of the company as the first contact with a client or potential client
• Onboard new clients according to the company's KYC policies
• Process remittances and ensure transactions comply with local and overseas regulations
• Promote the company’s services
• Attend to any queries from clients and potential clients
• Perform cashiering duties
• Handle the transactions and funds with the utmost care and honesty
• Answer calls and emails

What you can expect:

• Opportunity for advancement on clearly defined career path
• Medical benefits
• Training and development

What you must have:

• Minimum Tertiary-level education (Diploma/Degree)
• Strong communication skills in English and 1 other language (Mandarin, Bahasa, Tagalog) to be able to serve clients from the Philippines, Indonesia and Malaysia
• Positive attitude and willingness to learn
• Motivated to find solutions
• Dedicated to seeing work to completion
• Team-player

The Senior Officer, Security is responsible for protecting assigned premises, assets, and personnel. He is expected to detect and deter potential threats. His duties include performing access control, conducting security screening, attending to enquiries from stakeholders, patrolling and guarding premises, and loss prevention of guest/company assets as well as managing incidents and emergencies.

He may be required to work in rotating shifts and must be physically fit. He is expected to be vigilant, decisive, and possess effective communication skills. He must be well-groomed and pleasant when interacting with stakeholders.

Job Description

Perform access security functions
- Attend to enquiries a from guests
- Conduct security screening of visitors, property, or vehicle
- Authorise and facilitate access to property
- Arrange security rosters and duty posts to ensure all access point are being taken care of
- Assist in the manning of the Fire Command Centre

Detect security threats
- Regulate crowd and traffic in property
- Conduct security patrols in premises
- Guard premises
- Handling of suspicious persons or items or cases
- Noted and report irregularities

Manage incidents
- Assist authorities and management in enforcement
- Plan remedial action of incidences
- Request for assistance within guarded premise in the event of emergencies
- Assist in evacuation in the event of emergencies.
- Be responsible for ensuring that the information and records processed (received, created, used, stored, destroyed) on behalf of the organisation are managed in compliance with all applicable legislation, codes and policies e.g. Data Protection, Information Security and Records Management

Team mentorship
- Guide junior loss prevention officers and support them to achieve their targets

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Bachelor of Science (Honours) in Facility Management
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.

• Define clear roles, responsibilities, and expectations for workgroup members.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.

• Develop key performance indicators (KPIs) to measure progress and success.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Regularly report on progress, challenges, and successes to reporting officer.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Build and maintain strong relationships with key stakeholders across the organization.

• Communicate transformation goals, progress, and impact to various audiences effectively.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.

• Schedule of meetings

• Collate meeting agenda

• Facilitate meetings

• Follow up on matters of arising

• Administrative support for committee

• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.

• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.

• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Degree in Project Facilities Management related course
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Process and screen applications attentively.
• Update databases and manage applicant communications promptly.
• Ensure data accuracy through detailed checks regularly.
• Validate records in new systems efficiently.
• Support team with additional duties as needed.

Requirements:

• Minimum Degree holder with at least 1 year relevant working experience.
• Prior working experience in education industry will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis
• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.
• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.
• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.
• Define clear roles, responsibilities, and expectations for workgroup members.
• Facilitate productive discussions and decision-making processes within workgroups.
• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.
• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.
• Develop key performance indicators (KPIs) to measure progress and success.
• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.
• Coordinate and oversee for the smooth implementation of transformation initiatives.
• Identify and mitigate potential risks and challenges to implementation.
• Regularly report on progress, challenges, and successes to reporting officer.
• Develop and execute comprehensive change management strategies for transformation initiative.
• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.
• Analyze feedback and develop action plans to address concerns and improve implementation.
• Track and ensure closure of open matters and action items identified during engagement sessions.
• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.
• Build and maintain strong relationships with key stakeholders across the organization.
• Communicate transformation goals, progress, and impact to various audiences effectively.
• Collaborate with internal communications teams to develop and disseminate transformation-related messages.
• Regularly assess the effectiveness of transformation initiatives and recommend improvements.
• Stay informed about industry trends and best practices in organizational transformation.
• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.
• Schedule of meetings
• Collate meeting agenda
• Facilitate meetings
• Follow up on matters of arising
• Administrative support for committee
• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.
• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.
• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

OFFICE HOUR/SHIFTS

Shift hours : 7am to 3pm

2.30pm to 11pm

1030pm to 7am

Need to do rotating shifts, anyday Monday -Sunday

1st Month starting will be office hours first!

JOB DESCRIPTION

• Perform plan preventive maintenance work (PPM) as assigned by the Supervisor.
• Troubleshoot electrical fault and reinstate the power supply and equipment back to normal operation.
• Troubleshoot air conditioning fault and reinstate the air conditioning back to normal operation.
• Repair water pipe burst, mechanical work, medical gases system and other related facilities equipment.
• Any other duties assigned by the Senior Technician/Engineer.

QUALIFICATIONS:

• Minimally diploma in Facilities/Property Management
• Prior experience preferred

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Supportthe car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned
• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Qualifications:

• Minimally Diploma in Real Estate and Facility Management
• Prior experience would be preferred

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

The incumbent will help maintain and expand the network with community partners, corporates, and other social and community services to support the organization's needs. Spearhead, conceptualize, and implement volunteer programs/activities to ensure the delivery of quality service will meet the needs of the residents in a nursing home.

• Managing all elements of volunteering within the organization
• Recruitment of volunteers
• Identify ways to sustain and improve partnered initiatives to build relationships to support the department's needs
• Able to develop and maintain networks and partnerships with various community partners
• Monitor, evaluate, and accredit volunteers
• Track and update records and maintain a database of volunteers and partners to ensure critical information is captured for timely submission
• Plan, organize, and roll out activities and programs accordingly to support resident's social needs
• Provide support in any other tasks as assigned
• May be required to work on Saturdays whenever required

Qualifications

• Min Degree or Advanced Diploma in Social Work, Gerontology, or Service Sector disciplines
• Minimum 2 years experience in community healthcare settings in Singapore

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Collaborate with various internal/external stakeholders to develop, promote and implement Health Promotion/Intervention programmes and services for staff to improve their health status and well-being.
• Plan and organise various hospital level health, sports and social recreational activities events
• Analyse post health screening data to implement needs-based health promotion and intervention programmes. Track pre-post programme results to ensure successful health outcome.
• Engage and motivate staff to take charge of their health and overall well-being.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: Up to $4.2k

Job Description

You will assist the Medical Social Worker in assessing, evaluating, planning, coordinating resources and services for the continuity of care for the residents & collaborate with multidisciplinary health service professionals to develop care programs for timely treatment or recovery.

• Monitoring of Bed Occupancy Rate and meeting admission KPIs on a monthly basis
• Keeping track and managing the residents' data and information
• Ensuring proper filing of residents' data and information
• Applying financial schemes and monitoring the payouts for residents on a monthly basis
• Monitoring and ensuring that residents' Household Means-Test is renewed before expiration
• Preparing Medifund reports and documents to present to Medifund Committee
• Answering and addressing queries and concerns from residents and their next-of-kin
• Any other case management work as assigned

Qualifications

• Minimum Diploma in Nursing, Social Work or other related disciplines
• No experience required as training provided

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.

• Define clear roles, responsibilities, and expectations for workgroup members.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.

• Develop key performance indicators (KPIs) to measure progress and success.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Regularly report on progress, challenges, and successes to reporting officer.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Build and maintain strong relationships with key stakeholders across the organization.

• Communicate transformation goals, progress, and impact to various audiences effectively.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.

• Schedule of meetings

• Collate meeting agenda

• Facilitate meetings

• Follow up on matters of arising

• Administrative support for committee

• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.

• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.

• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Provide administrative support for events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Job:

• Provide administrative support
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance

Requirements:

• Diploma with 1-2 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customer’s waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Scope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min. N/O Levels and above
• Prior Clinic experience will be an added advantage
• Chaperoning and insurance claim experience required

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSO

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599