We are hiring Contract Health System Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Contact leads to verify their interest in community health programmes such as Functional Screening and Community Health Posts.
• Assist in onsite operations during community health screening events
• Assist in collation of data for phone calls and appointment
• Carry out projects / assignments as and when assigned

Job Requirements

• O/A level or Nitec or Diploma Holder in any discipline
• Good communications skills
• Proficient in Microsoft excel

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Different shifts available
• AWS AND VB PROVIDED
• Air conditioned environment
• Any 5 days work week

Job description:

• Answering customer queries and acceding to their requests if any
• Handling of documentation and other administrative duties assigned
• Other Ad hoc duties assigned

To apply, please send in your resume to [email protected] with the following details:

• Name
• Residential Location
• Resume
• Current status
• Availability (from when to when)

EA License No: 04C3537
EA Personnel No: R23117142
EA Personnel Name: Estele Chai

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Bachelor of Science (Honours) in Facility Management
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Rosponsibilites:

• Oversee and maintain the physical infrastructure and systems of a hospital, including Integrated Control Centre (ICC) systems.
• Ensure proper functioning of mechanical, electrical, HVAC systems, medical gas systems, and ICC technologies.
• Monitor and manage hospital operations through the Integrated Control Centre, ensuring integration and coordination of all critical systems (e.g., patient care, security, HVAC, lighting).
• Conduct routine inspections and preventive maintenance of hospital facilities, medical equipment, and ICC systems.
• Troubleshoot and resolve technical issues related to hospital infrastructure and ICC systems to minimize disruptions to patient care.

Requirements:

• Bachelor’s degree in Mechanical, Electrical, Civil Engineering, Facilities Management, or a related field.
• Willing to take candidates with no experience.
• Ability to prioritize and manage multiple tasks and projects within timeframe.

For interested candidates, please send your most recent and updated resume to [email protected]
or WA me at +6596698692

or Tele me @fooshipooshi

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.

• Define clear roles, responsibilities, and expectations for workgroup members.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.

• Develop key performance indicators (KPIs) to measure progress and success.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Regularly report on progress, challenges, and successes to reporting officer.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Build and maintain strong relationships with key stakeholders across the organization.

• Communicate transformation goals, progress, and impact to various audiences effectively.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.

• Schedule of meetings

• Collate meeting agenda

• Facilitate meetings

• Follow up on matters of arising

• Administrative support for committee

• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.

• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.

• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: Up to $4.2k

Job Description

You will assist the Medical Social Worker in assessing, evaluating, planning, coordinating resources and services for the continuity of care for the residents & collaborate with multidisciplinary health service professionals to develop care programs for timely treatment or recovery.

• Monitoring of Bed Occupancy Rate and meeting admission KPIs on a monthly basis
• Keeping track and managing the residents' data and information
• Ensuring proper filing of residents' data and information
• Applying financial schemes and monitoring the payouts for residents on a monthly basis
• Monitoring and ensuring that residents' Household Means-Test is renewed before expiration
• Preparing Medifund reports and documents to present to Medifund Committee
• Answering and addressing queries and concerns from residents and their next-of-kin
• Any other case management work as assigned

Qualifications

• Minimum Diploma in Nursing, Social Work or other related disciplines
• No experience required as training provided

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Degree in Project Facilities Management related course
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• The incumbent shall be part of the Finance Shared Services (FSS) team responsible for projects pertaining to e-forms & workflow system. The person shall work in close liaison with project managers and institution stakeholders to meet the projects’ timeline.
• Manage Fixed Assets & Accounts Receivable, Sundry Billing’s projects to meet projects’ timeline.
• Liaise with various stakeholders to collate and consolidate e-forms approving matrix, routing and system requirements, and where possible to standardize / streamline processes.
• Draft system specification documentation for new e-forms development.
• Perform end-to-end User Acceptance Testing (UAT), collect participating users’ UAT results, collect data for system tables set-up for UAT and production system.
• Monitor and ensure all UAT issues are resolved promptly by the system developer / vendor to meet the project timeline.
• Monitor project activities and its data submission are in compliance to institution’s operation requirement.
• Conduct system demos / end-user trainings as and when required.
• Handle enquiries from users on matters relating to e-forms & workflow system.
• Generate reports for dashboard and data analytic purpose.
• Other ad-hoc duties as assigned.

Requirements

• Degree in any discipline with 1-3 years of relevant experience, preferably in Finance Sector, with basic knowledge of Accounting.
• Possess strong IT skills & proficient in Microsoft Office.
• Experience in Decision software / SAP is preferred.
• High integrity, meticulous and proactive.
• Independent with the ability to work in a fast paced environment and under tight deadlines during project implementation phase.
• Proficient in articulation and presentation skills.
• Customer service orientated with good service attributes and team spirit to achieve win-win outcome

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Reporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.

Your primary responsibilities include (but is not limited to):

• Rotation in the reception, concierge and executive lounge.
• According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our guests
• Handle irregularities and/or guests' feedback with accountability and in a timely manner, making appropriate recommendations.
• Supervise and manage the performance of the team - staffing, assigning of work activities, ensure consistent adherence with SOP, coach, train and conduct performance appraisal.
• Lead the team to provide lovable, real and sincere guest experiences at every touch point
• Managing the executive lounge - including breakfast, High tea and evening cocktail which includes serving of alcohol.

Candidate should possess minimum 2 years’ experience in similar capacity. You should be a dynamic and passionate individual, able to work independently under tight time lines and has excellent leadership and interpersonal skills.

This role requires you to perform rotating shifts across a 5-day week, 12 hours per shift.

We would like to hear from you if you are armed with excellent interpersonal and problem solving skills. Knowledge in OPERA system will be an added advantage.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours: SHIFT HOURS

Location: ORCHARD / JURONG
Working Hours: Up to $3500 per month


Job Description:
• Issuance of security passes / keys
• Main lobby duties
• Fire Command Centre duties
• Safe box opening
• VVIP / cash escort
• Patient escort
• Patrolling / crowd control duties
• Incident management
• Report writing
• Perform preliminary investigations on reported incidents
• Conduct pre-deployment briefing
• Assist in deploying security officers during tour of duty
• Check workability of security equipment installed
• Perform any other tasks as assigned by superior

REQUIREMENTS:
• Security Officer license issued by Police Licensing & Regulatory Department ( PLRD)
• WSQ Certified Security courses
• Min two years of experience as a security officer
• Able to prepare Security Incident Report

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Degree in Project Facilities Management related course
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are hiring a Contract Security Officer to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Scope

• Issuance of security passes / keys
• Main lobby duties
• Fire Command Centre duties
• Safe box opening
• Patient escort
• Patrolling / crowd control duties
• Incident management
• Report writing
• Perform preliminary investigations on reported incidents
• Conduct pre-deployment briefing
• Assist in deploying security officers during tour of duty
• Check workability of security equipment installed
• Perform any other tasks as assigned by superior

Job Requirements

• Senior Security Officer Certification
• Security Officer license issued by Police Licensing & Regulatory Department ( PLRD)
• WSQ Certified Security courses
• Min two years of experience as a security officer
• Able to prepare Security Incident Report
• Able to work shift pattern

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Bachelor of Science (Honours) in Facility Management
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.

• Define clear roles, responsibilities, and expectations for workgroup members.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.

• Develop key performance indicators (KPIs) to measure progress and success.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Regularly report on progress, challenges, and successes to reporting officer.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Build and maintain strong relationships with key stakeholders across the organization.

• Communicate transformation goals, progress, and impact to various audiences effectively.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.

• Schedule of meetings

• Collate meeting agenda

• Facilitate meetings

• Follow up on matters of arising

• Administrative support for committee

• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.

• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.

• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous