Job Title: QMS Officer (ID4629)
Location: Gul Circle
Working Hour：Monday to Friday: 8.45am to 5.45pm
Salary: $2200-$2500


Role Summary:
• Management of certification, customer, and internal audits of the Quality System and product and service processes.
• Manages the control of Quality Management System (QMS) documentation.
• Management of suppliers with regards to supplier evaluation, development, selection, and supplier audits of the Quality System and product and service processes.
• Manages the control of Supplier Management System (SMS) documentation that is part of QMS.
Job Description:
• Management of certification and customer audits.
• Facilitation of internal and supplier audit program. Maintain internal / supplier audit schedule & assigning internal / supplier audit teams.
• Development and implementation of a training program for internal auditors.
• Review of internal / supplier audit reports.
• Conducting follow-up to verify closure of Quality Corrective Action Requests for internal, supplier & customer audits.
• Management of the Quality Corrective Action Request (QCAR) system.
• Ensures the quality controls & quality assurance programs and policies are maintained and modified regularly.
• Management of the control of QMS documentation.
• Assist process owners in development of procedures and work instructions
• Assist Superior in revision of the Quality Manual.
• Provide direction for control of customer supplied documents.
• Develops written documentation and procedures related to quality requirements and/or criteria.
• Support contract review process to ensure that Quality requirements are identified and communicated to the shop floor.
• Support of continuous improvement projects designed to identify and eliminate the root cause of non-conformances.

Job Requirement:
• A minimum 1 years' experience of relevant role in production environment.
• A team player and having a positive working attitude towards work challenges
• Responsible and able to work independently under minimal supervision

Roles & Responsibilities:

• Qualified audit partner, able to sign audit report.
• Strong technical knowledge and competent to handle all auditing areas and Singapore Financial Reporting Standard (SFRS), relevant statutory rules and good understanding in the regulatory compliance and procedure.
• Oversee and manage all stages of the audit process, including planning, risk assessment and execution.
• Provide professional development trainings and manage the team performance.
• Manage a portfolio audit clients and reviewing of files, ensuring accuracy, completeness and clear communication of results.
• Maintain good relationship with clients and develop a long-term partnership.

Requirements:

• Degree in Accountancy or equivalent.
• Singapore CPA member and register as Public Accountant (CPA Singapore, Practising member)
• Minimum 8 years of audit experience.
• Minimum 2 years of experience as audit partner.
• Excellent understanding of accounting, auditing and regulatory requirements.
• Self-motivated and capable of working independently in a fast-paced, dynamic environment.

Interested applicants please send your resume to [email protected]

Short listed candidates will be notified

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.