Job Description:

• Oversee and lead the team & subcontractors in the implementation of Company’s safety systems at sites
• Inspect and examine the workplace to ensure workplace safety compliance
• Identify safety, environmental health non-compliance and recommend measures to rectify
• Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues
• Liaise closely with site operations staff and Project Managers on all safety and health issues .
• Conduct & organize internal / external WSH trainings for staffs.
• Conduct incident investigations & propose corrective actions.
• Review OHSMS and provide recommendations for improvement of safety.
• Conduct regular inspection and audits on the safety provisions.
• Conduct, review & submit Risk Assessments.
• Prepare safe work procedures for site activities.

Requirements:

• Specialist Diploma in WSH
• Minimum 2 years relevant working experience in construction industry
• Possess a valid registration with MOM

1. JOB SUMMARY

To oversee tasks delegated by the Project team management to ensure the project is progressing on time and on budget. To collaborate with the whole project team, contributing to the entire project lifecycle.

2. KEY RESPONSIBILITIES

• Work collaboratively with the project manager and team to drive new projects to maturity
• Completes engineering projects by organizing and controlling project elements.
• Develops project objectives by reviewing project proposals and plans
• Determines project responsibilities by identifying and assigning personnel to project phases and elements
• Assist commerical/BD team with cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.
• Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.
• Process transactions for production related data
• Controls project costs by approving expenditures

Job Summary

Assist Unit Leader, Residential Care (RC) in the operations of the Home to ensure that all the residents are provided with quality care and protection.

Provide proper supervision, guidance and quality care are delivered to the children or youths in an identified unit (approx. 10 to 15 residents) in Melrose Home.

Duties and Responsibilities

Home Management

• Programme Development:

To support and support the Unit Leaders and Senior Guidance Officers’ efforts in developing and implementing biopsychosocial or educational programmes in the unit.

Resident Management:

• Supervision of Residents’ Physical Needs - To ensure residents received adequate food nourishment and support them in doing their laundry.

Supervision of Residents’ Psychosocial Needs

• To provide supervision and care to the residents. The GO is to actively promote the involvement of all residents in the Home’s social group, counter the isolation of individuals by others, nurture friendships between residents, and support those residents who for any reason do not readily “fit in” to the social group.
• To guide and develop socially acceptable behaviour in residents, in a manner that does not infringe on their rights or the rights of others, and which is consistent with sound behaviour management principles.
• To support the residents’ adherence to the Unit’s behaviour management system. This system gives clarity to the rules and requirements of the Home and sets clear expectations on how residents should relate to one another.
• To manage residents’ behavioural issues using a trauma-informed approach.
• To provide guidance for residents in supporting their growth and development and motivate/mentor the residents.
• To provide support for the positive social and emotional development of the residents.

Health and Hygiene

• To ensure the proper maintenance and cleanliness of the Home’s premises and the unit’s dormitory.
• To educate and reinforce acceptable personal hygiene standards to youth and children.
• To oversee the medical and health needs of the residents in the unit.

Academic and Cognitive Needs

• To oversee the academic needs of the residents in the unit.

Crisis Management

• To provide on-site incident or crisis management when necessary

Supervision Outside of Melrose Home

• To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.

Integrated Care Plans

• In consultation with the Caseworker, to support the Residents’ integrated care plans through the programmes delivered in the unit or through day to day tasks/activities

Undertake any other duties directed by Unit Leader and / or Manager, RC

Note: The residential home setting is a 24/7 facility. Guidance Officers are rostered to work shifts (sometimes 7am to 4pm, mostly 1pm to 10pm; 5 days a week with 2 rotational off days).

Job Highlights:

• Hybrid Work Arrangements (up to 2 days wfh/week)
• Company transport at multiple MRT stations
• Fresh Graduates with Bachelor's degree in Business, Supply Chain, Logistics or related field are welcome to apply!

Job summary:

Manage monthly inventory planning, purchase order approvals, reporting and reviews to ensure stockholding, ageing stocks and damaged stocks level are kept within target set. Supply planners are welcome to apply.

General responsibilities:

• Work out monthly and ad-hoc purchase plans to ensure stocks are kept at optimal level
• Monitor and track stock movements into and between the warehouses to maintain optimal stockholding
• Supervise the inventory system updates to ensure the accuracy of inventory records between material requirements planning (MRP) and actual levels
• Create purchase order and ensure timely submission of purchase order to client
• Track PO fulfilment, highlight major supply issues
• Review inventory holding with Client Management team. Follow through on clearance of excess inventory, obsolete, damaged & aged stocks
• Actively suggest potential ways to avoid or minimize excess inventory holding
• Prepare timely and accurate inventory reports and KPIs
• Compliance to SOP & company policies
• Housekeeping of Open PO
• Execute annual SKU Profiling & Rationalization exercise
• Collaborate with internal & external stakeholders to resolve inventory related matters

Leadership responsibilities:

• For senior executive position, he/she would have the opportunity to lead junior staff

Functional skills and knowledge:

• Demonstrate understanding of inventory planning methodologies and systems
• Demonstrate basic understanding of distribution centers, distribution and transport
• Experience in inventory management, procurement systems and logistics operations
• Demonstrate working knowledge of SAP - material requirements planning (MRP) system
• Demonstrate good analytical and quantitative skills
• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactions
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English (both written and spoken) and another language

Education:

• Diploma/Bachelor's degree in Business, Supply Chain, Logistics or related field

Work experience:

• Up to 1 year's experience in Inventory Management / Demand & Supply planning

• Singaporean/PR Only
• Board the Vessel for meeting with captain, liase with MPA

• Good team player with positive attitude
• Able to work independently
• Must commit at odd hours
• Required to work on weekend, public holiday and early mornings as necessary
• Basic computer knowledge
• Preferably able to effectively bilingual in English and Mandarin (to liaise with Mandarin speaking clients)

• Salary negotiable
• Contact directly +65 9710 1370

Administrator Responsibilities:

• Supporting company leadership and supervising administrative department activities for staff members.
• Greeting office visitors and directing them to the appropriate parties.
• Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
• Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.
• Making travel arrangements and preparing documents, presentation materials, and facilities for meetings.
• Entering and updating company, employee, and client records.
• Ordering, storing and distributing office supplies.
• Maintaining, repairing, or replacing office equipment.
• Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs.
• Providing basic bookkeeping services.

Administrator Requirements:

• High school diploma or equivalent.
• Degree in business administration or a relevant field is preferred.
• At 1 year's experience in administrative services or related fields.
• Additional education, certifications, or experience is advantageous.
• Understanding of accounting principles and bookkeeping software may be required.
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• Exceptional verbal and written communication skills.
• Proactive, organized approach to multitasking.
• Strong leadership and interpersonal skills.
• Professional appearance, courteous manner, and clear, friendly phone voice.

Hiring for Westgate outlet!

Non Halal restaurant and cafe,must be able to handle pork and alcohol.

Standing environment

Good customer service and possess a positive attitude and behavior.

Main Resposibilities:

-Ensure smooth daily operations of outlet.

- Basic ordering, inventory and cost control

-Assist in training and development of staff/job knowledge and daily specials.

-Supervise operations in outlet and ensure compliance to company's SOP Address guest concerns, requests, or issues either individually or by enlisting the help from management.

-Any other tasks as and when assigned by the Management.

6 - 8 off days per month minimum.

Stautory leave entitlements.

Employee Discount.

The job:

• To achieve / meet cost saving target
• Responsible to source, negotiate and purchase materials from local & oversea vendors
• To implement internal procurement strategies to cater to high delivery & short lead time requirements and advise internal and external on issues regarding purchasing terms & conditions
• In charge of daily operational purchasing needs such as planning, issuing and following up on purchase orders delivery and shipment schedules
• 20% logistics work will be allocated

The person:

• Min Diploma in Procurement or relevant
• 3 years working experience in the relevant field
• Solid knowledge and understanding of procurement processes, policy and systems
• Well communication and negotiation skill

Job Description

• Provide high standard of hygiene and cleanliness within the customer premise.
• Practice good service acts by greeting others, smiling and saying thank you (GST) to customers and colleagues.
• Project professional image with proper grooming standards at all times
• Manage the works execution and performance of junior staff. Provide adequate training and coach staff to meet the required contractual standards.
• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
• Perform cleaning duties in assigned areas and cover staff duty whenever required (eg. staff on leave/MC/absent).
• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.
• Handle cleaning equipment such as blower, vacuum cleaner and other general household cleaning equipment.
• Check equipment regularly and alert superior of any faulty machines.
• Coordinate fault reporting and repairs between users, housekeepers and FME Department.
• Undertake any duties/projects as assigned by the Superior.

Requirements

• Min Diploma in any discipline.
• Good communication and interpersonal skill

Job Description

MAJOR ROLES & RESPONSIBILITIES:

• Diagnose and correct equipment failure (hardware and software) in breakdown maintenance.
• Coordinate with production and mechanical personnel on breakdown maintenance.
• Plan for urgent follow-up equipment repair.
• Address the minor stops with systematic approach, and provide a permanent solution.
• Perform calibration on all the measurement devices
• Analyze breakdown of more than 30min

Preventive Maintenance

• Maintain work system in Maximo System.
• Execute Preventive maintenance Tasks.
• Feedback good suggestion to improve the PM work order
• Execute a simple Preventive maintenance tasks during the change over
• Able to observe the abnormality during the PM and providing the solution

Efficiency Improvement

• Execute equipment improvement and modification.
• Analyze/Monitor equipment breakdown and suggest appropriate improvement.
• Suggest improvements on work methods and procedures.
• Take the opportunity from the RCFA, provide a solution for a preventive action

Automation System

• Perform automation system back up.
• Trouble shooting of hardware and software problems on the automation system.
• Modification of control program for improvement/project and removal of bugs.
• Modify programs (PLC / UNIX) to improve the methodology of process and the requirement.

Electrical

• Maintenance of equipment electrical circuits.
• Servicing of electrical motors
• Perform modification for the process / or layout conversion.

Instrument

• Trouble shooting of basic instrument; temperature, control valve, pressure.

Overhaul

• Execute annual equipment overhaul program.

Spare Parts management

• Highlight spare parts requirement and shortages based on inventory and work requirement.

Result Energy Consumptions Targets are met

• Carry out repair and inspection to ensure that no energy is wasted due to poor upkeep of equipment
• Monitor the critical energy parameter with Engineer and assist them with recommended solution.
• Participate the Energy savings projects and help the department

Result Documentation are updated and recorded

• Raise SMR for change request and documentation.
• Update Drawings/Schematics of changes made.
• For every breakdown, write down the recovery activities in the “Daily downtime monitor log” without failed

Result Continuous improvement

• Participate and practice TPM policy and star point system.
• To initiate Small Group Activities to eliminate re-occurring problems and to optimize our Brewing and packaging process.
• To participate as PM team leader / PM member to carry out structural PM activities like breakdown analysis, loss deployment, generate OPL, RCFA analysis, and create Visual inspection to support AM activities

Requirements

• Minimum 4 years of working experience in Process control / Automation in a manufacturing environment and/or Food processing industries with practices in Electrical/ Electronic Engineering.
• Good planning, supervisory, interpersonal and analytical skills. PLC/DCS and Microsoft Office experience is essential.
• Demonstrate the ability to analyze, solve problems and lead others in problem solving and execute tasks assign
• PLC/DCS programming and troubleshooting.
• Motor servicing and control circuitry.
• Understanding of electrical schematics.
• Sensors selection and maintenance.
• VSD maintenance
• Basic Instrumentation (added advantage)
• Maintenance of SCADA system (added advantage)
• Able to work shift.

Job Responsibilities:

• Patrolling areas
• Protect property & assets
• Controlling access to buildings and protecting employees, guests
• CCTV Monitoring
• Attending to fire alarm activation
• Monitoring of vehicles entry
• Any other ad-hoc duties as assigned

Others:

• 7am to 7pm
• Six days per week
• Possess Recognise Terrorist Threats (RTT) Certificate
• Location: Jurong West, S619265

Menicon is a contact lens specialist embracing precision craftsmanship to see life in detail. Join our family in Singapore, the first manufacturing facility outside Japan for daily disposable contact lens and a base for developing technologies and products with advanced, value-added features.

We are dedicated to advancing medical technology and driving innovation in the contact lens industry. Join our team as a Lab Support Officer and contribute to a dynamic and forward-thinking organization. We are looking for candidates who are eager to learn, with training provided to support your growth and development.

Responsibilities:

• Clean laboratory glassware and apparatus in accordance with standard operating procedures.
• Assist Lab Technician in preparing microbiology media and test materials required for quality assurance testing.
• Assist in conducting environmental monitoring in cleanroom.
• Maintain accurate documentation and records.
• Apply Good Laboratory Practices (GLP) and uphold 5S principles to maintain a clean and organized workspace.

Requirements:

• NITEC or equivalent vocational level qualifications
• Experience working in a lab or in quality assurance
• Able to work 12 hours shift in a 4-3-3-4

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Responsibilities:

• Provide excellent customer service in the retail front office operations.
• Handle incoming enquiries and requests from residential customers.
• Engage in daily operations, actively contributing to problem resolution and providing customer service support.
• Explain invoices, address account-related queries, and manage retail contracts effectively.
• Able to understand and explain well on the company’s price plans and services.
• Communicate clearly and effectively with customers, ensuring a positive interaction.
• Demonstrating empathy and patience in handling customer concerns.
• Recording customer interactions and transactions accurately in the company’s system.
• Adhering to company policies, procedures, ethical standards, code of conduct, and compliance with relevant regulations and laws.
• Safeguard customer confidentiality and privacy throughout all interactions.
• Participate in system / process enhancement projects to improve overall efficiency.

Requirements:

• Preferably holding a degree or diploma.
• Some prior experience in customer service is desirable.
• Seek individuals who align with values emphasizing service excellence.
• Possess a positive and proactive working attitude.
• Demonstrate self-motivation, independence, and a proactive approach to tasks.
• Exhibits a willingness to learn and is prepared to grow with the organization.
• Demonstrates strong teamwork, with good interpersonal and communication skills.
• Exhibits an achievement-oriented and results-driven approach.
• Proficient in communication using multiple languages, including English and Mandarin. Proficiency in Malay is considered an added advantage.

Others:

• 5-day work week.
• Working Hours: Mondays to Fridays 9am to 6pm.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

By submitting your personal data and/or resume to PacificLight (“us”), you shall be deemed to have given consent to us collecting, using, and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to PacificLight Group of Companies (“PacificLight”) which includes PacificLight Power Pte. Ltd and PacificLight Energy Pte. Ltd. for this purpose. Please read our privacy policy here.

The Earth Observatory of Singapore (EOS) at Nanyang Technological University seeks a motivated and skilled Project Officer to support a cutting-edge project focused on developing a holistic dataset acquisition and analysis system for earthquake physics.

The role involves coordinating project tasks, managing data collection processes, ensuring the quality and accuracy of data, and supporting the analysis and interpretation of seismic data to enhance earthquake physics understanding.

Key Responsibilities:

• Coordinate and manage the collection and processing of seismic and geodetic data from various sources.
• Collaborate with cross-disciplinary teams to ensure data integration and accuracy.
• Assist in the development and maintenance of data systems for efficient data acquisition, storage, and retrieval.
• Support the analysis and interpretation of seismic and geodetic data to identify patterns and trends.
• Monitor project progress and provide regular updates to senior management.
• Ensure compliance with project timelines, budgets, and quality standards.
• Facilitate clear and effective communication within the research team.
• Prepare reports, presentations, and documentation for the research team.

Job Requirements:

• Bachelor’s degree in transportation planning and management, earth science, image processing, and deep learning or related fields.
• Experience in project coordination, and organisation.
• Strong analytical skills with proficiency in data analysis software and tools (e.g., Python, MATLAB).
• Familiarity with seismic and geodetic data acquisition and processing techniques.
• Excellent communication skills and ability to work collaboratively with a cross-functional team.
• Ability to adapt to evolving project needs and handle complex tasks efficiently.
• Ability to work in a team as well as independently.

EOS seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

Nanyang Technological University’s National Centre for Research in Digital Trust (DTC) is a Trust Technology Research Centre to execute a national program to help put Singapore into a strong trust hub. The key objective is to support efforts to create a trusted digital environment for people and businesses in the digital transformation by providing businesses and consumers with greater assurance and confidence as they digitalize. For more details, please view https://www.ntu.edu.sg/dtc

We are looking for a Project Officer to plan and implement programmes and initiatives to achieve the strategic intent of DTC. The role will focus on building a TrustTech Ecosystem and driving TrustTech adoption through industry partnerships.

Key Responsibilities:

• Assist with key industry collaborations to drive innovation and foster growth in TrustTech, and build long-term relationships that benefit the centre and ecosystem.
• Assist with cultivation of global partnerships and engagement in international initiatives to expand the centre's reach and create cross-border opportunities for collaboration.
• Support efforts to grow and nurture a vibrant ecosystem of academic/research institutes, industry, government, and other stakeholders, fostering innovation and cooperation within the network.
• Assist with planning and execution of impactful events that facilitate networking, knowledge sharing, and enhance the centre’s profile and influence within the ecosystem.
• Support in preparation of reports for funding agency to demonstrate impact and accountability, ensuring alignment with objectives.

Job Requirements:

• Bachelor’s degree and above in Business, Marketing, Communications, Computer Science or related field
• At least 2-4 years of relevant experiences in similar role
• Proficiency in Microsoft Office
• Strong written and oral communication skills
• Competent in multi-stakeholder management
• Ability to work independently, meticulous and adaptable in a fast-paced environment
• Good organisational and time management skills
• Experience in Digital Trust and/or AI Safety would be advantageous
• Entry level candidates are welcome to apply

We regret to inform that only shortlisted candidates will be notified.

Summary

• Responsible for all aspects of accounting, reporting and budgeting/forecast activities of the Group;
• Supervise cash management and financing activities;
• Oversee finance and accounting activities in all group entities;
• Design, implement and manage effective and cost-efficient finance support platform and work process to cope with business needs;
• Ensure all other shareholders’ information needs are meet on time and in good quality;

Requirement

• Establish and maintain an efficient reporting work processes to facilitate budget, forecast and performance analysis;
• Prepare timely and detailed reports on financial performance on a monthly/quarterly and annual basis;
• Analyse, monitor and assist the Group CFO in the control of the operating performance and provide proactive feedback on issues or problems within the BU, region and at Group Level;
• Work with banks to fulfill the finance needs of the Group and mange the loan of the Company;
• Work with all stakeholders of the Company to make sure the Company is in compliance with related laws and regulations (mainly accounting, tax and listing rule relaed);
• Role model to finance team members both technically and professional, build up the team competency, manage and improve the coordination and communication within finance team and cross-departments/functions.
• Oversee Group and all subsidiaries’ cash balances / forecasts and supervise cash management activities.
• Enables capability to support the stractic goal of the Company;
• Oversee all financial audit and internal control operations;
• Any ad hoc project.

Requirements

• Through understanding of the PRC GAAP and IFRS;
• Member of China Institute of Certified Public Accountant is a must
• Master or bachelor degree in accounting and finance related;
• Proficient in both Mandarin and English (spoken and written);
• A proven track record of academic and professional excellence;
• High level of morale and energy and the ability to point to previous experiences to perform and to deliver against stretch expectations;
• A self-motivated individual with a strong ability to manage ambiguity and who adapts readily and easily to changes in priorities and business conditions
• An individual who is confident, competent, outgoing, and independent with a straight forward personality;
• A person who fits well in an environment that rewards bright, self-starting, energetic and action-orientated managers with increasing responsibility and challenge;
• Comfortable working with very sensitive data and able to maintain a high degree of discretion;
• Excellent organization, interpersonal and communication skills.

Job Description

1. Respond to new and existing customers for inquiries.
2. Conduct quality testing and communicate product specification issues. Conduct nonconforming material or nonconforming product analysis.
3. Participate in the root cause analysis of nonconforming goods.
4. Follow the instructed corrective actions and preventive actions by superiors.
5. Secure customer formulations.
6. Control QSHE records and documents.
7. Establish formulation and blending procedures as needed.
8. Keep retain samples of products.
9. Validate COA of raw materials received and communicate any issues to the procurement and Plant Manager. Establish, update and issue GHS SDS.
10. Create certificate of analysis (COA) of products.
11. Coordinate sample delivery as required by the customer.

Job Requirements

• Minimum Diploma/Degree in Vhemistry related fields with at east 1 year related experience
• Fresh entry level graduates
• Technical Knowledge : Microsoft Office (Basic)
• Knowledge & Skills on QC Testing

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

Job Description:

• Responsible for recruitment process from job posting, candidates sourcing and screening, coordination of interviews, and administrative components involved.
• Processing of work passes application, renewal and cancellation.
• Register and update OFWAS.
• Manage onboarding and off-boarding administration.
• Handling WICA claims and liaising with insurers.
• Administer and renewal of staff and general insurances.
• Process and maintain purchase orders to suppliers
• Attend to visitors, in-coming telephone, incoming mails & faxes
• Ensure all documents are kept/filled in proper for quick retrieve
• Monitor all office & depot equipment are serviced/maintained/tested as per schedule
• Any other ad hoc duties

Requirement:

• At least 1 to 3 years of HR experience in Singapore
• Experience in using INFO-TECH is an added advantage
• Familiar with HR practices and well-versed with Employment Act and MOM regulations
• Proficient with Microsoft Office
• Team player with strong sense of responsibility and positive working attitude
• Good communication skills and able to work independently in a fast-paced environment
• Meticulous with attention to detail and possess good problemsolving skills

You may send your resume / CV to email address directly: [email protected]

Benefits:

· Up to $2.8k

· AWS + Variable Bonus

· Training provided

Working hours:

Monday - Friday (Alternate Saturday)
8:45am - 5:15pm (weekdays)
8:45am - 12:15pm (Sat)

Job Scope:

· Perform order processing & permit declaration through System.

· Perform shipping documentation and coordination with shipping line or agent.

· Perform warehouse, depot and transportation coordination with internal and external team.

· Perform Monthly accrual submission (Internal & External)

· Execute closure for all completed HCS orders in PSA HCS system.

· Check all PSA relevant charges are transmitted into PSA HCS system.

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No.: 24C2559

Ong Boon Kuan (Deleon) | EA Personnel No.: R24126412

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Candidate must possess at least a Degree and above in any field
• General Insurance experience (with BCP, PGI and ComGI Cert) and navigation of insurance portals are an added advantage
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5 days work per week; Mon-Fri : 9am-6pm; Sat : 9am-1pm

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.

Responsibilities would include, but not be limited to, the following:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• Handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To prepare gifts and presentation for hospital’s festivity celebrations
• Participate in projects and assist in events
• Perform any other duties or responsibilities assigned by FOM

Requirements:

• Diploma/ Degree in any discipline
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills.
• Preferably with at least 1 year of customer service experience or in the service industry
• Open to shift work arrangement
• Patient and compassionate towards guests and patients
• Bilingual and knowledge of a foreign language will be an asset
• Good telephone etiquette

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

· Preparation of business proposals

· Review of tender and contractual requirements

· Collation of documents for PQ/Tender submission

· Liaison with sub-consultants and business partners

· Follow up post tender clarifications

· Assists in the tracking and filing of business opportunities

· Maintenance of client/project information database

· Updates publication/marketing material (e.g. company brochure, project sheets and CVs)

· Any other duties as assigned

Requirements:

· A recognized diploma/ degree in construction related studies/business/marketing

· Proficient in written and spoken English

· Positive work attitude with self-initiative and high attention to details

· Able to adapt in a fast-paced environment and complete tasks within given deadlines

· Good time management skills

· Proficient in MS Office applications

· Pleasant and cheerful personality

· Good administrative & documentation skills

· Fresh graduate is welcome to apply

If you wish to have the opportunity to work in an international consultancy firm which offers attractive remuneration, a 5-day week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations, photo and contact telephone number to

2 International Business Park #06-08

The Strategy Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)