Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

You get to enjoy 5-day work week and variable bonus. Join Ippudo and you will enjoy the fun in our family!

Completion Bonus $1,000.

Duties and Responsibilities:

• Bring customers to their tables.

• Clearing and setting up of tables.

• Preparation of condiments, beverages and desserts.

• Serving of food and beverages.

• Sending of bills and cashiering.

• Wiping of utensils.

• Answering phone call and customers’ inquiries.

• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.

• Attending to customers’ needs.

• Making daily sales report and updating maintenance report.

• Sorting invoices, recording food loss and assisting with petty cash claims.

• Ordering from suppliers, maintaining inventory list and stocktaking.

• Training and coaching of staff.

• Section planning.

• Learn about food and beverage knowledge, and company’s culture.

• Leading store’s daily meeting – reviewing operations and sales.

• Reporting to Store Manager.

• Resolving basic customers’ complaints.

• Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image.

• Ad hoc duties assigned by superior/manager.

Requirements:

• Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.

• At least 1-2 year(s) of working experience in the related field is required for this position.

• Good interpersonal and communication skills.

• Independent, self-motivated, resourceful and reliable.

• Problem solver and has passion to think out of the box to achieve desires outcome.

• Able to work efficiently under pressure.

• Basic customer service skills.

• Good work ethics (integrity, teamwork, punctuality, respect).

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Responsibilities:

• Arranging staff meetings and scheduling appointments
• Answering or transferring phone calls and taking messages for select staff members
• Maintaining the office calendar
• Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Keeping the office database and filing system up to date and organized
• Purchasing office supplies and work with vendors
• Sorting and delivering all mail and faxes

Job Requirements:

• 3 years of experience in office administration with a good understanding of office management processes
• Critical thinking and problem-solving skills
• Proficient in MS Office
• must have relevant working experience in private security activities

Summary & Benefits:

• Lesson plans provided
• Performance Bonuses and AWS
• 16 days Annual Leave
• No Saturdays
• Monday - Friday, rotating shift hours
• $100 CASH Reward*!

Responsibilities:

• Prepare appropriate teaching materials to enhance learning
• Prepare assessment/developmental portfolio for every child
• Ensure an attractive, clutter free and neat learning environment at all times
• Maintain warm and congenial relationships with children, peers and parents

Requirements:

• Diploma in Early Childhood Education/Pre-school Teaching OR relevant
• Candidates graduating from relevant courses are welcomed to apply

Interested candidates please send your updated resume to [email protected] or WhatsApp 89223320

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Degree in Nursing or equivalent
• Experience in case handling
• Keen to move to a corporate role

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Source, negotiate and obtain quotations from service providers for all services.
• Manage preventive and routine maintenance and work schedules to ensure effective execution.
• Liaise with service providers, contractors, building management personnel on breakdown and preventive maintenance of the offices, M&E, Landscaping, ACMV, Water detection, EMS, FM 200, Fire Protection System, Security system, doors, etc.
• Coordinate and oversee facilities repair/replacement works to ensure it is carried out according to agreed standards, timelines and specifications by service providers.
• To keep records of all invoices, service reports, daily site inspection checklist properly and systematically in Click.
• Coordinate and work closely with IT to ensure monitor arm, task light, pedestal, is readily available for staff onboarding and work with pantry team on cleaning of workstation for both onboarding and exit.
• Attend to all logistical arrangement requests for office, pitstops layouts/training and meeting rooms for events, board and any other activities
• Any other duties as assigned from time to time.

Job Requirements:

• Minimum a Diploma holder or equivalent
• At least 2 years of relevant working experience in facilities management, preferably with M&E certification

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

· Act as the primary point of contact for patients undergoing surgery, providing support from pre-operative planning through to post-surgery follow-up consultations.

· Educate and prepare patients on the entire surgical process, including pre-operative, intra-operative, and post-operative stages.

· Provide detailed and comprehensive counselling regarding the type of surgery, along with the associated consumables, implants, and any other related medical details.

· Collaborate with surgeons to assess patient conditions and coordinate surgery scheduling.

· Respond to patient inquiries related to surgery, addressing any concerns or questions they may have.

· Oversee pre-admission planning, offering guidance and counselling to patients and their families.

· Assist in ensuring timely referrals are made to the appropriate medical specialists or departments.

· Ensure seamless coordination between outpatient clinics, hospital wards, and operating theatres to facilitate smooth patient flow

· Contribute to morbidity audits and support continuous quality improvement efforts.

· Assist surgeons in tracking and managing their caseloads to ensure proper documentation and workload monitoring.

· Provide support for events, seminars, and related educational initiatives.

· Monitor and track patients with conditions, ensuring appropriate follow-up care and management.

Requirements

· Degree in Sciences or Nursing.

· BCLS instructor certification or registered nurse with years of nursing experience in Operating Theatre/ Intensive Care Unit in an acute or private hospital has an advantage.

· A team-player and people oriented with good communication skills.

· Proficiency in Microsoft Word, Excel and PowerPoint is essential.

· Possess a positive, a can-do and proactive working attitude, with initiative, compassion and flexibility.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Degree in Nursing or equivalent
• Experience in case handling
• Keen to move to a corporate role

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are seeking a highly motivated candidate for the position of Business Analyst. The successful candidate will be part of a growing dynamic regional team that in charge of Cash Management System. This is a critical system that processes all the domestic payments received from our corporate customers in this region. You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.

Responsibilities:

• Gather, analyse user business process and requirements; verify & validate the requirements and ensure the requirements are document into functional and nonfunctional specification.
• Work with cross functional teams to analyse and define the integration requirements between modules and interfaces with other systems.
• Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.
• Deeply review and evaluate IA (Impact Analysis), functional, technical design and specification prepared by vendors from business and technical point of view.
• Review, verify & validate fixes are tested correctly before rolling out to production.
• Track and resolve all reported defects to closure, analyse and identify root cause and ensure fixes are done and tested before implementation
• Provide post implementation support including production support, user query and change request.
• Liaise with internal team and vendor to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
• Support enhancement releases, testing and implementation.

Requirements:

• Experience in Cash management and Payment domain (e.g. RTGS, G3 FAST, SWIFT standards or ISO 20022, etc.)
• Proficient in gathering and analysing Business Requirement, Technical & Functional Specification Design documentation, test case design.
• Knowledge of all phases of IT system development and implementation life cycle
• Strong and patient analytical and problem solving skills
• Good inter-personnel and communication skills across a wide range of people
• Self-motivated and possess drive, and ability to work independently and a good team player
• Experienced in working with different teams on medium to complex regional channel systems will be an advantage.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Summary & Benefits:
Islandwide Positions
Supportive Management
Performance Bonuses & Variable Bonuses

Responsibilities:
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. HCIC/ACEY)
Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Summary & Benefits:
Islandwide Positions
No Weekends, Monday to Friday

AWS, Performance Bonuses & Variable Bonuses

Responsibilities:
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. HCIC/ACEY)
Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Job Description :-

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirement :-

Have good product knowledge on food items

Knowledge of cost/inventory management would be an added advantage

Candidate must have basic PC-literacy

Strict sense of hygiene and safety standards

Excellent organizational skills

Ability to thrive in a challenging environment

Strong public relations skills

Excellent interpersonal & communication skills

Candidate must be a strong leader & team player

Exceptional communication skills and the leadership capability to create a winning team

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required